Works Well - Tons of Flexibility

Bewertet am 7.3.2018
Ryan S.
President
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Allows us to track exact location of every item in the warehouse, and QC each online order before shipping. Makes the warehouse much more efficient, and significantly reduces shipping errors.

Vorteile: Very detailed, can be tailored to many types of businesses and has a large number of integrations so chances are it works with your setup or can be adapted easily. Includes a remote print server so pick lists, labels, etc. can be printed anywhere and at multiple locations - very cool.

Nachteile: They advertise support with accounting software, but the accounting side is VERY limited - does not take into consideration discounts, tax, or shipping so this is really useless. A more thoughtful accounting integration would really improve this service.

Antwort des Softwareanbieters

von SkuVault Inc. an 27.3.2019

Ryan,

Thank you for taking the time to share your thoughts. We appreciate hearing about all the ways you find our platform useful and that you find it flexible.
We are taking your concern about accounting to our product team for a closer look at what we can do to help make a better experience. May we contact you if we have any follow-up questions?

Thank You,

Provides all of the necessary functions for successful warehouse management

Bewertet am 1.3.2019
Michael S.
CEO
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Skuvault allows us to fairly easily keep track of all items in our warehouse and provides perpetual inventory valuation. It also helps us to reduce out of stocks with individual item re-order points and purchase order generation.

Vorteile: Ease of set up, accurately maintains warehouse location and inventory data.

Nachteile: Order creation process for shipments and inventory removal is difficult to learn and cumbersome.

Antwort des Softwareanbieters

von SkuVault Inc. an 27.3.2019

Michael,

Thank you for taking the time to share your thoughts. We are happy to hear that you are seeing success with managing your warehouse inventory, We strive to provide best in class software and support to our users and take feedback seriously. We are sorry to hear about your difficulties with order creation, and would like to help you find a way to make it a better experience for you. May a member of our team reach out for training?

Thank You

Ease of Use and Customer Service

Bewertet am 5.4.2019
Verifizierter Rezensent
Manager
Lagerung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

Nachteile: The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

Manages Awesome

Bewertet am 26.2.2019
Matt S.
CEO
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Helped us manage a 3K plus size inventory​ soooo much better.

Vorteile: Ability to add, manage and do a rolling inventory.

Nachteile: Wish it could handle mobile a bit better.

Antwort des Softwareanbieters

von SkuVault Inc. an 27.3.2019

Matt,

Thank you for taking the time to share your thoughts. We are happy to hear that our software is helping you manage inventory better. We take user feedback very seriously and will share your concern about using a mobile device with our product team. May we contact you if we have any specific questions about your case?

Thank You,

A reliable way to track and audit inventory.

Bewertet am 7.2.2019
Allyse L.
Baby Cubby Customer Service
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I love Skuvault and it makes my job in retail so much easier!!

Vorteile: I love that I can trust Skuvault to give me correct numbers. We use light speed, but always double check inventory through skuvault to make sure we are right and on track. It has helped our company to stay on track!

Nachteile: Sometimes finding an item can be difficult- putting in a location, item and warehouse can take a second and can cause room for error. Also, at times, if you choose to audit a certain brand it doesn’t have all the items listed.

Cost effectiveness, Functionality & Service

Bewertet am 27.8.2015
Ron B.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: After more than a year with SkuVault, I can honestly say that this is the best and most evolving to fit the customers' needs WMS that I've ever encountered. SkuVault is highly affordable compared to other warehouse management systems. You'd be hard pressed to find another WMS with as many features for the same amount of money. Our last warehouse management system cost 6 figures, and we had to fly someone onsite for more than a week to install it. SkuVault has more features than that system, and you don't have to pay to fly someone out to update it for you... That's the beauty of the cloud. About the cloud, if you're worried about that... We've haven't had any down time the entire time that we've been with SkuVault. SkuVault's WMS is feature packed, and we love the user accountability. Any time that we've had an issue with the way that something worked, SkuVault has changed it for us.
The suggested feature section of their website is something that they watch like a hawk, and they are very receptive to customer suggestions... They've made at least 5 changes to the software that we've asked for within that year and a half that we've been with them. What other software company does that?
SkuVault has been great for us. Anytime that there's an issue, they are there to help... Immediately. I can't say enough good things about their customer service. I've talked to many people over there, and they've always bent over backwards to help us out. SkuVault is awsome!

Antwort des Softwareanbieters

von Agile Harbor an 28.8.2015

Thank you so much, Ron! :) Hearing from awesome customers like you is what motivates us!

SkuVault has helped us organize our listings and logistics

Bewertet am 28.10.2016
Michael W.
Owner
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been using SkuVault for almost 4 years (Since 2013). We have checked our other WMS along the way (Skubana, Seller Cloud, and a couple more) but none of them offered the full features we have with SV. One of our main uses at first was to use SkuVault to push live inventory to Ebay, Amazon and Shopify. Since then features were added and we use SkuVault to run our sales reports, reorder reports, create our POs, receive POs, audit our warehouse, and to track our FBA sales. We also use Shipworks which SkuVault is integrated with. We are looking to possibly add a CMS like Channel Advisor and integrating it with SkuVault and Shipworks but we are not quite there yet and are instead using SkuVault.

Vorteile: Good forums to make feature requests where users can vote on requests
Customer service is fast and we usually talk to the same people every time
Integrates with our shipping platform Shipworks
Has the most features for the price (We are under 1K a month)

Nachteile: Does not have the ability to create listings. A work around is needed for this.
Sometimes we miss when a new feature is released

Excellent startup WMS

Bewertet am 19.5.2017
Anthony L.
Operations Manager
Transport/Güterfrachtverkehr/Schienenverkehr, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: This platform was developed by an eCommerce company for their own use. This gives the comfort that the designers and account managers not only talk the talk but walk the walk.

Vorteile: SKUVAULT is a flexible, fungible platform that is adaptable to nearly any eCommerce operation. It adapts to control of inbound raw materials, application of multiple SKUs to one item. It can handle Kitting, and light manufacturing operations, converting consumable items, raw materials, packaging and assigning the Finished goods part number. SKUVAULT is versatile in the Order selections process and offers a final item match to prevent shipping errors. The live Cycle Count process is a valuable tool for the operation.

Nachteile: There are a few reporting gaps that show in extracting the users data but compared to other Web based applications, you can access your data and it is traceable to a company's internal SKUs.

Easy to use, does exactly what I need it to

Bewertet am 10.5.2018
Cheryl S.
Customer Service
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It is one of the easiest inventory products that I've used. Keeping track of everything is essential and they make it fairly simple once you get the hang of it. There is definitely some learning to it but once you figure it out, it's awesome

Nachteile: Well, it's internet based so you have to have a pretty stable internet signal to use it but other than that, it does what it is designed to do. It is pricey so it's up to you to determine if it's worth it.

Antwort des Softwareanbieters

von SkuVault Inc. an 27.3.2019

Cheryl,

Thank you for taking the time to share your thoughts. We are glad to hear that you find our software easy to use and that it meets your needs. We constantly strive to deliver the best software and support at the best value, so if there is ever anything else we can do, please don¿t hesitate to reach out directly to our team!

Thank You,

Great choice for inventory management and picking

Bewertet am 8.5.2017
Matthew Z.
CIO
13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall a good software with some negligible issues here and there. If you're looking for something to help you manage inventory, pick, integrate with other software and nothing more, then this a solid choice.

Vorteile: Very straightforward, with no extra unneeded features. Includes many ways to bulk import and update virtually everything. Software is mobile friendly and their on boarding program and customer service will answer any questions you may or may not have. Integrations with channels are part of the software plan and do not incur additional costs.

Nachteile: UI has some issues with usability in terms of ease of use, the picking and QC pages are in different sections even though they are meant to be used in conjunction. You are also unable to resize columns in the catalogs making it difficult to see long strings of text.

Fulfills All of Our Inventory/Warehouse Management Needs

Bewertet am 19.8.2015
Tommy M.
President
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: SkuVault has been a god-send for the inventory/warehouse management of my business. Some of my favorite features of the software are: 1) It uses bar code technology to track the precise location of all warehoused items. 2) It integrates with all of the major 3rd party marketplaces to accurately juggle quantities as items cycle in and out of the warehouse. It also integrates with my shipping software (Teapplix) to import orders and sales data. 3) It logs the history of all personnel activities to better monitor the productivity of employees. Additionally, it logs the history of items and locations. 4) It provides detailed reporting on many aspects of my business - sales reports, inventory reports, reorder data, etc. Bottom line, the team at SkuVault is serious about what they do. They provide a very powerful tool already and they are constantly developing and adding new features to make it even greater.

Antwort des Softwareanbieters

von Agile Harbor an 19.8.2015

Thank you so much, Tommy!! That is so great to hear! :)

Reasonable product, but not spectacular

Bewertet am 1.3.2019
Naftali H.
CEO
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It usually works. The quality control is pretty good.

Nachteile: There is too much downtime with unstable servers, and some of the functionality (lot numbers, lot tracking) are not well done.

Antwort des Softwareanbieters

von SkuVault Inc. an 27.3.2019

Naftali,
Thank you for taking the time to share your thoughts. We take user feedback very seriously and will take your concerns to our product team and work toward a solution. May we contact you if we have additional questions about your use case?

Thank You

Great Looking Software with Lots of Features

Bewertet am 3.10.2016
Gavin G.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Software was very impressive and has lots of great features. Main issue we had was the pricing structure. We would not be using some of the features that they have worked into the price which means what we really needed the software for become overpriced.

Vorteile: Lots of great features

Nachteile: Price

Antwort des Softwareanbieters

von Agile Harbor an 4.10.2016

Thanks for the feedback, Gavin - pros & con noted! :) I'll pass the info on to our Product Management team, as I know they are always trying to make sure that our feature set (and therefore our pricing points!) are meeting our clients' needs. If you have any more specific feedback regarding which features in particular you value the most/least, you can send them to info@skuvault.com, and I'll make sure your notes get sent to the right pair of eyeballs!

Very easy to use and the SkuVault team is amazing.

Bewertet am 18.8.2015
Jeff B.
Director of Operations
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: The software is very easy to use. I can now track the movement of all of my inventory and track everything my employees are doing. The people at SkuVault actually listen to our suggestions and often implement the functionality we ask for to their software with out asking us to pay for it. We have been through many different software platforms, and this is the best partnership by far that we have experienced. I would recommend SkuVault to any company that needs better visibility of the work being done in their warehouse. Also, compared to most WMS's they are very affordable.

Antwort des Softwareanbieters

von Agile Harbor an 18.8.2015

You've had some really great ideas to increase functionality - we're always happy to hear 'em, Jeff! Thanks for the feedback! :)

Just what we needed

Bewertet am 28.10.2016
Adam F.
Online Sales manager
Einzelhandel, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Since working with sku vault our business has grown year over year. Not only has the system been easy to use but the team at sku vault has always been there to help with any of my ecommerce needs. The upper management really understood what I was doing because they have had experience in online sales themselves. Good company and great people

Skuvault is not a good system for Manufacturing

Bewertet am 24.4.2018
Kimberly A.
Operations Manager
Elektrische/elektronische Fertigung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: SoftwareAdvice
2/5
Gesamt
2 / 5
Benutzerfreundlichkeit
2 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The people who work at Skuvault seem nice.

Vorteile: The setup of the software seems nice, it just was not a viable option for what we specifically do with our Company. Skuvault integrates with QuickBooks.

Nachteile: That we paid a lot of money to have this system setup specifically for our plant. Unfortunately, after 5 months of use, it was still having problems mapping information over from EDI and other Commerce websites. Also, the system would freeze while I was working in it and it would add or remove inventory more than once (sometimes over 5 times), which caused a lot of rework or extra time to correct the errors.

Easy to Launch. Good customer service!

Bewertet am 17.8.2015
Michael W.
Owner
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been on SkuVault for just over 2 years and it works great for us. We use it because it integrates with all the other software we use (Shipworks) and makes it easy for us to push our available inventory to Ebay and Amazon. We also run all of our POs through their system. Anytime we have questions, we just call in to customer service or open a ticket. We currently have over 8 employees using SV with most of them being in our warehouse.

Antwort des Softwareanbieters

von Agile Harbor an 18.8.2015

We love hearing from happy customers - thank you so much, Michael! :)

Bewertet am 10.7.2018
Eli H.
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
Quelle: GetApp
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Great Software

Bewertet am 17.8.2015
Adam F.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Been using SkuVault for 3+ years now and has drastically helped our warehouse being more efficient and save time. Anytime I need help with the program the customer service at sku vault responds quick and gets the job done

Antwort des Softwareanbieters

von Agile Harbor an 18.8.2015

Thanks, Adam!! That's what we like to hear! :)

Inventory management simplified!

Bewertet am 17.8.2015
Luke H.
COO
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: SkuVault's team has been very beneficial to our business in terms of adding value, going above and beyond with customer service, and delivering results that help out our bottom line on a monthly basis.

Antwort des Softwareanbieters

von Agile Harbor an 18.8.2015

Thank you so much, Luke - we're glad to hear that!!

Bewertet am 29.8.2018
Jared B.
Project Manager
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
Quelle: GetApp
1/5
Gesamt
1 / 5
Benutzerfreundlichkeit
1 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
1 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich