Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

FireDrum Email Marketing Erfahrungen

Über FireDrum Email Marketing

Die einfach zu bedienende E-Mail-Marketing-Software ermöglicht es dir, effektive E-Mail-Kampagnen zu versenden und deinen Marketingerfolg ganz einfach zu verfolgen.

Erfahre mehr über FireDrum Email Marketing

Vorteile:

It did seem relatively easy to learn how to DIY.

Nachteile:

Not sure if this is a software issue, but most of my emails went to my recipients junk or spam folder even after they marked me as “not spam.

Bewertungen zu FireDrum Email Marketing

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/10

FireDrum Email Marketing hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 213 Nutzerbewertungen auf Capterra.

Hast du FireDrum Email Marketing bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Nutzerbewertungen filtern (213)

Eric
Eric
President in USA
Verifizierter Nutzer auf LinkedIn
Grafikdesign, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease of Use

5,0 vor 5 Jahren

Kommentare: Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Vorteile:

I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Nachteile:

How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, Eric, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Masud
Customer Support Manager in USA
Freizeit, Reisen & Tourismus, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Email Marketing Solution

5,0 vor 2 Monaten Neu

Vorteile:

I like the lead tracking features as well as management of engagements It makes management of email marketing campaigns easy It comes some some great contact management features.

Nachteile:

So far this product has outdone our expectations and therefore no complaints.

moses
moses
android app developer in Kenia
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

3,0 vor 6 Jahren

Kommentare: Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.

Vorteile:

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Nachteile:

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Gathoni
Software Developer in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Leading Email Marketing Solution

5,0 vor 3 Wochen Neu

Vorteile:

I like the engagement tracking features of this tool It makes managing email marketing campaigns easy It comes with lead capture and contact management features

Nachteile:

I have used it without fail and so no complaints about FireDrum Email Marketing

Timarie
Timarie
Chief Strategist in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Been using FireDrum for over 10 years and they are best practices!

5,0 vor 5 Jahren

Kommentare: What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Vorteile:

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Nachteile:

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, Timarie! We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs. I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good system for email marketing and management

4,0 vor 5 Jahren

Kommentare: communication is key with so many options for subscribers and FireDrum provides the tools needed to engage my audience on a regular basis while managing my list to its maximum efficiency and ROI.

Vorteile:

Easy to get started and fairly easy to use. Really good for a beginner and/or a scaling company whose revenue is growing month over month.

Nachteile:

Nothing outstanding about Fire Drum. Pricey compared to some competitors for 10,000 contacts.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

sheryll
Founder in USA
Verifizierter Nutzer auf LinkedIn
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

*****Serious Results******

4,0 vor 5 Jahren

Kommentare: Its a good software, that actually got me results, finally not just another online scam!

Vorteile:

This software was pretty easy to use, and I got results, its definitely worth using especially if your like me and you have tried a billion other things, none of which worked, the anticipation is crazy! This one works!

Nachteile:

It costs a little bit but it was well worth it!

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, Sheryll, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Grace
Grace
Founder/Professional Copywriter in USA
Verifizierter Nutzer auf LinkedIn
Schreiben & Editieren, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great way to manage and analyze email lists

5,0 vor 5 Jahren

Kommentare: This made us streamline into one program, what we were using 3-4 to accomplish. It is much easier and simpler to do it all in one, including images!

Vorteile:

As someone who owns a small business, we have many clients who utilize email lists. Firedrum is an easy way to simplify the lists, the analytics, and the process of sending and creating emails. It was intuitive and simple to learn, also. We were also able to import contact lists right into the program. It also allowed multi users which was necessary for us. I liked that you can also automate to create email funnels.

Nachteile:

The AB feature is a bit clunky, and could use some smoothing out, but fairly minor.

Zac
Zac
Director of National Advertising in USA
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Firedrum Gets it Done

4,0 vor 5 Jahren

Vorteile:

In a world full of email marketing programs FireDrum is the easiest, its not without some quirks but all email programs are.

Nachteile:

Some minor deployment and formatting issues that exist in all email marketing systems.

Antwort von FireDrum Email Marketing

vor 5 Jahren

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! It's a pleasure to work with Times Media Group. I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

David
David
CEO in USA
Verifizierter Nutzer auf LinkedIn
Öffentlichkeitsarbeit und Kommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly recommend

5,0 vor 5 Jahren

Vorteile:

This software allowed us to streamline expenses and provided a great ROI when we utilized it.

Nachteile:

It took a while to set up and get use to utilizing it's functions.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, David, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We love hearing about how well our platform can work for your industry. I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Betty
Owner in USA
Bildungsmanagement, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FireDrum Took My Marketing to the Next Level

4,0 vor 5 Jahren

Kommentare: I use Outlook and you can't send out to over 50 contacts at a time. I have grown to nearly 600 contacts and need to be able to do my marketing effortlessly and FireDrum does that for me. Also, I own a real estate licensing school and tell all my students about FireDrum... hope you are getting a lot of business.

Vorteile:

I like that my campaigns are always available to change for the next class I am offering. I very seldom have to create a new one. However, now that I know how to create them, I can do so in very little time.

Nachteile:

It is not the software... it is the lack of customer service on the weekends. A a sole proprietor I often set my marketing up on the weekends and if things go a wry I have to wait for help. Maybe that has changed because, frankly I haven't have any issues for some time now. On the upside of that, once issues are discovered they are correctly quickly.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, Betty, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I am sorry to hear about the lack of service on the weekend and I wanted to let you know that I will mention this to the support team. I also wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Karen
President in USA
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I could not ask for more!

5,0 vor 7 Jahren

Kommentare: Professional service, always looking for a way to improve my internet presence...which means I look better.
Thanks Firedrum!

Vorteile:

Accessible

Nachteile:

Don't have any

Antwort von FireDrum Email Marketing

vor 7 Jahren

HI Karen, Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524 Best regards, Daniel Anzalone

Lisa
Director of Communications in USA
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Keep up the good work.

4,0 vor 7 Jahren

Kommentare: We have been happy with FireDrum during the course of our partnership. While we have gone through a few different main points of contact, I know the work will always be complete and the team is responsive.

Vorteile:

Easy to use, good reporting.

Kalin
Marketing Director in USA
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Glad I made the Switch!

5,0 vor 7 Jahren

Kommentare: I recently switched from a large, nationally known email marketing provider. I initially made the decision based on the savings, but since making the switch, I could not be more satisfied with their all around products and services! From excellent customer service and attentive support staff to the impressive features and advanced reporting options--I can't say enough good things about FireDrum! I'm just getting my feet wet, but I can't wait to really dig in and get the most out of their services. Keep up the great work!

Vorteile:

The features and functionality are second to none, and at half the price of competitors, it's a no-brainer!

Nachteile:

It's not necessarily a con, but the interface for creating emails. I'm just not familiar with all the options and features yet (since I just switched to FireDrum), so for now, creating emails is a bit more time consuming. But I'm sure as I work with the software more, I'll get more comfortable with it. Honestly, the flexibility of the software is a plus . . . just maybe not when you're a "newbie"!

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Kalin, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketin

Kathy
owner in USA
Landwirtschaft, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best customer service ever!

5,0 vor 6 Jahren

Kommentare: It is a very inexpensive way to connect with my customers on a regular basis.

Vorteile:

First, the price is better than any other email list provider I've tried but the big reason I'll stay with Firedrum is the customer service. I had a problem creating an email sign up form for my website. I know just enough about web building to be dangerous. The whole IT crew came to my rescue. I even got personal emails and phone calls from customer service reps to help me. This never happens on other providers I've had in the past. I'll be a Firedrum customer for life!

Nachteile:

I did have issues trying to add a second business to my account but the service is so inexpensive that I just opened a second account for that other business.

Sherry
International Marketing Manager in USA
Medizinische Geräte, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FireDrum ... Automation & Email Marketing that Works for You

5,0 vor 7 Jahren

Kommentare: I have worked with and recommended FireDrum marketing for more than a decade. They are professional, fast and experienced. From the top-down their level of service is amazing.

Vorteile:

Scalability & Functionality

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Sherry, Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524 Best regards, Daniel Anzalone

Niti
Graphic/Web Designer in USA
Großhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

FireDrum Email Marketing is so much better than anything I've ever used!

5,0 vor 7 Jahren

Kommentare: I love the software. It's easy to use. I love the fact that when I import several excel sheets with names and email addresses, the software knows which are duplicates, and will not use the duplicated email addresses. The reports are excellent and very detailed. It's easy to edit member names. I find that this software is so much more flexible than Constant Contact and the other ones I've used in the past. Though, since I'm more advance in HTML code, I wish there was a better way to edit HTML code and more user friendly like DreamWeaver. Also, would have been nice to have better email templates to choose from. Sometimes I'm in a hurry and a template is perfect! Overall, excellent customer service, support and excellent software! Thanks so much.

Vorteile:

1) The software recognizes duplicate names. 2) Detailed reports

Nachteile:

1) HTML editing needs work. Would be great if it was similar to Dreamweaver. 2) More variety of email templates. Some of the templates are not very attractive.

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Niti, Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524 Best regards, Daniel Anzalone

barry
President in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

For our emails

4,0 vor 5 Jahren

Kommentare: I would say out of a few ESP's Firedrum has been the best.

Vorteile:

Ease of use and tracking info are about as good as any other esp I have used.

Nachteile:

I'd like it to be more detailed in the reporting. I would also like a few features improved so that I don't lose designs if I forget to save or the order.

Antwort von FireDrum Email Marketing

vor 5 Jahren

Thank you, Barry, We are so happy to hear that you feel we have an ease of use! We hope that you can use FireDrum for all of your marketing needs. I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Tyler
President/CEO in USA
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

President/CEO

5,0 vor 7 Jahren

Kommentare: Love Firedrum! We've used other software in the past. We always appreciated the fact that Firedrum is local and that we can always get a human being on the phone. This makes things so much easier!

Vorteile:

Easy of use

Nachteile:

The product is very PC in the layout. Would be nice to have a clean/intuitive mac feel to it.

Rob
Co-founder, Creative Director in USA
, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Great Alternative to "The Big Guys"

4,0 vor 7 Jahren

Kommentare: Having used a more well known (and more complicated and more expensive) service for years, I was delighted with the simplicity of the FireDrum interface and surprised at the power of the controls. Of course, I wouldn't have dumped the higher-priced Email Marketers if FireDrum wasn't at least as usable (it was waaay more user friendly), but I haven't had to give up anything except higher prices and have gained in every way. FireDrum is great!

Vorteile:

Easy to use. Easy easy easy.

Nachteile:

I wish one could schedule more re-sends to unopened, each time refining in the send. One is great but four would be greater.

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Rob, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Jack
Chief Mad Scientist in USA
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Email is a breeze

5,0 vor 7 Jahren

Kommentare: Always a good result from all that receive ,quick ,easy and simple to use and do.
This process gets the word out to many quickly and right to people needing and wanting your services

Vorteile:

works well and quickly to save time,effort and results are always what we needed.

Nachteile:

sometimes boots up slowly

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Jack, Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524 Best regards, Daniel Anzalone

Shelley
Freelance writer in USA
Schreiben & Editieren, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Nothing but rave reviews

5,0 vor 7 Jahren

Kommentare: High quality, easy to use and super helpful customer service representatives when we ran into a question about installation. I would recommend this product to anyone!

Vorteile:

Easy to use, great customer service

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Shelley, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Jennifer
Business Manager in USA
Erneuerbare Energien & Umwelt, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The BEST customer support around

4,0 vor 5 Jahren

Kommentare: GREAT CUSTOMER SUPPORT!

Vorteile:

Honestly, if it weren't for the fantastic customer support team I would not be using this product. I had so many questions and concerns, but they have been there every step of the way.

Nachteile:

Due to the great customer support, there is nothing that I have really disliked thus far. There is a learning curve, but doable.

Tanya
Romance author in USA
Verlagswesen
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ease of newsletter

5,0 vor 7 Jahren

Kommentare: I send out a newsletter occasionally about my romance novels. Firedrum is easy to use for any skill level with attractive results. Thanks you!

Vorteile:

Easy to use with attractive results.

Nachteile:

None.

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Tanya, Thank you taking some time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Sal
Controller in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent.

5,0 vor 7 Jahren

Kommentare: Easy to use. Very pleasant layout, not too clustered or overwhelming. Support not out of reach and very informative.

Vorteile:

Ease of use

Nachteile:

Na

Antwort von FireDrum Email Marketing

vor 7 Jahren

Hi Sal, Thank you taking some time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com