Sana Commerce Erfahrungen

Great ERP-based Shopware

Kommentare: Sana Commerce helped us to automate order and customer communication processes. Data is more transparent to us by this digitalization. We can offer our customers additional shopping experience.

Vorteile:

Fast set up if you work in ERP-standard, flexible if you have and individual standard. Great tutorials for implementation and CMS onboarding. CMS from shop ware is very easy to use. Customer Support is very organized.

Nachteile:

Customizations due to individual company ERP adaption take some time and sometimes need to be prioritized by project manager.

Great product and great support

Kommentare: Sana really helped us improve efficiency of sales and cut out a lot of human error.

Vorteile:

Implementation was handled by Sana and was done very efficiently, any problems on launch were dealt with swiftly. Their support service is fantastic. We also like the simplicity of use, making the front end look clean and professional is easy.

Nachteile:

Some more flexible design options without any coding required would be preferred, I believe this is being addressed in a coming update as of Nov 2020.

Essentiel-Antwerp

Vorteile:

The fact that it is comprehensive and has a lot of the "right" features and is able to integrate even with our older ERP system is great.

Nachteile:

We have an old ERP, namely Dynamics NAV 5.0 with LS Retail & Pebblestone Fashion on top. We did experience some issues to get this to work and had to do some rework and customizations on Sana because of this and other reasons.

Sana commerce as a B2B and B2C solution

Kommentare: We have an incredible good way to present all our Brands and B2B Portals with across Europe with 1 platform. The Sana commerce solution is ideal for us as a company due to the constant changes within the assortment and the multilingual aspects.

Vorteile:

We were able to replace our fragmented E-commerce solution with 1 framework

Nachteile:

It was quite difficult to embed all front-end design wishes on the platform

Review Eusica

Kommentare: Great, we have grow with this tool!

Vorteile:

It is a good software, with good price, and great conexion with SAP

Nachteile:

They require to work on SEO, and improve options

Best E-Commerce Shop

Kommentare: Sana Commerce is just great!
Easy to implement and with a great performance.
We defenitely upgraded our sales through SANA Commerce.

Vorteile:

Especially the new SCC Version is easy to use. There is a lot of help from tutorials as well as from the team. The performance is excellent.

Nachteile:

Its got good connectors to our ERP, but a build in PIM would make this the best ever.

Sana Highlights

Kommentare: Very satisfied with my purchase and would consider it for all future projects.

Vorteile:

full integration between Sana and ERP. Item data is always up to date, inventory always accurate.

Nachteile:

Design features have some limitations that only appear after purchase

Hi level of integration whit our ERP

Vorteile:

I like the facility to implement on MS Dynamics Ax , you don't need to customize a lot the ERP because SANA Includes a high level of integration with MS Dynamics AX And it is to easy to included the discount policies of each customer and others information from the ERP.

Nachteile:

The SAnA support some times take a log pf time to solve my issues

ERP Integration with Sana Commerce

Kommentare: It is pretty good. We have good relations and our questions and customizations had been done in the estimated time. They always check on your business on how are you doing and gives you feedback on how can you improve on your ecommerce channel.

Vorteile:

It connects perfectly with our ERP and makes our internal processes so easy. We don't have to worry about updating the inventory info or stuff like that.

Nachteile:

Maybe the support can be a little bit delayed as most information is on english and our main language is spanish. Sometimes things can be lost in translation but we were always able to solve the issues. I always recommend having someone with high english profficiency on english if you are from a non english speaking country.

Sweet integration with Dynamics NAV

Kommentare: Deep training
Easy to implement on customers

Vorteile:

Complete training suite for partners Very intuitive help Out of the box design and functionality that match with the features requested by most customers

Nachteile:

Dependant on Web Services Slow (IIS) No customizations can be made on Sana (just NAV or other ERP)

Buena solución para el comercio electrónico

Vorteile:

Es muy fácil de utilizar, con un buen soporte técnico para resolver cuestiones y problemas.

Nachteile:

Llevo poco tiempo usándolo, pero quizás destacaría la forma de ordenar los informes, pero por lo demás funciona correctamente.

Sana Commerce Review

Kommentare: Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested. Some of the team i work with are/have been based in Ukraine and i must commend them on their professionalism and strength in such hard times. We are truly appreciative and thankful for all of your hard work.

Vorteile:

The Sana Commerce product is well laid out and easy to use. The Sana team are very attentive and helpful with queries and questions. Due to the nature of our business we have needed very specific modifications and the developers always deliver to a high standard.

Nachteile:

There could be wider range of "ready-to-go" applications or connections rather than needing to add/integrate some of them. I find the "help" section and documentation could be better. I often search within the help area before reaching out, but my answer is sometimes not there. Or it is there but not returned when using search function.

Perfect out of the box eCommerce solution

Vorteile:

The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence. The integration with our ERP is perfect and saves a huge amount of time and errors.

Nachteile:

Not sure how it could be implemented, but easier access to the CSS might help to tweak to design of some elements.

Tire Country E-Order

Kommentare: Very good. The software is updated with browser releases, it's very user friendly, there are no bugs or glitches that we've experienced that we used to have frequently with our old platform. There is always someone responding to questions and the development of customizations or enhancements are timely and concisely and explained well from a development and implementation stand point. Even our in house IT department, with the various vendors and providers they interact with, have been very impressed with the response, delivery and service provided by Sana.

Vorteile:

Easy admin panel to update and make changes Ease of integration to DAX Ease of customizations

Nachteile:

I still don't feel like I've fully optimized the design ability and there are some constraints to the white space that is available out of the box.

Kaiah's Review

Kommentare: The overall experience has been positive.

Vorteile:

The integration with the ERP, ease of front-end development, and ability to display content dynamically based on customer segments.

Nachteile:

Limited integration with email marketing tools, restriction to out-of-the-box customizations, and limited product filtering to ERP-related fields. We would love to see the ability to manually sort our products in subcategories or display based on best seller.

Sana review

Vorteile:

Very Mobile friendly and easy to use, Most of the 3rd party addon are built-in and easy to deploy

Nachteile:

Its expensive, Take long time to do custom modification

a great option

Kommentare: great

Vorteile:

It offers great content building options and possiblities, it is flexible and easy to use

Nachteile:

There are some elements that are not yet editable or flexible and not all / any data can be transferable from the BC to Sana

Easy integration with Nav

Kommentare: We have replaced in house B2B portal with Sana for customers order entry. In a few days once live, most of our customers were ordering trough Sana.

Vorteile:

- Very easy to integrate with Nav ERP - good ROI regarding project costs in standard - very good stability

Nachteile:

- some difficulties with Sana project manager during project phase - costs too heavy when specific needs - costs too heavy for technical ugrade move to latest release

Perfect solution for us

Kommentare: Fast and smooth implementation of the webshop. Performance of the webshop very good and fast. With their new platform SaaS they offer the possibility to put add-ons in your shop. A next step to a even better webshop. Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.

Vorteile:

His integration in our ERP Navision. So nu useless datatransfer between databases. Also easy to influence the bahaviour of the website from within Navision.

Nachteile:

Only one small problem: their websites has no possability to scamble mail addresses. So there is no protection against spam mail.

Sana Commerce software review

Kommentare: Very good B2B webshop with good customer support from Sana. Almost every B2B order is done via Sana.

Vorteile:

Very well integrated with ERP backend. Very stable and has almost every feature you may need as company.

Nachteile:

Althoug it has a customizable layout, it should be more flexible in changing the layout.

Sana is a really good software

Kommentare: My overall experience with Sana is very good! I would recommend it to everybody!

Vorteile:

- Easy to use - Very good customer support - They release useful new features

Nachteile:

- When you want to make big changes you can't do it yourself

Feedback

Kommentare: Sana has helped us tie together our implementation of Dynamics 365 with our online store functions. We wanted to merge operating spaces of our employees and unify teams and Sana is helping us get there.

Vorteile:

Sana has a great team that helped us work through the change process as a company and adapt ourselves to a new way. They have a great training plan setup and ready and their project management was excellent.

Nachteile:

So far so good! We just launched our refreshed page and the SANA team has been very responsive and helpful ensuring we could maintain a timeline and achieve the vital objectives we needed to hit during COVID.

Good Price-Performance-Ratio

Kommentare: Good, professional enterprise

Vorteile:

There are many options to custom / configure the software by ourselves

Nachteile:

It is not very easy to migrate to a higher Version.

would for sure select Sana again

Kommentare: Sana is driven to make the implementation to an overall succes. They deliver what they promise.

Vorteile:

The price quality ratio is very good. Stable and steady solution. Capabele people.

Nachteile:

Design option could be better (is improved in newer releases) Handling of Imperial and Metric unit of measures

Very easy to use and completely integrated with Microsoft Dynamics NAV

Kommentare: Very easy to use and completely integrated with Microsoft Dynamics NAV