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Über Sana Commerce

Sana bietet B2B E-Commerce-Lösungen, die Großhändlern, Herstellern und Distributoren auf der ganzen Welt unterstützen, online zu wachsen.

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Gaelle E.
Gaelle E.
General Director in Kanada
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The Best Integrated E-commerce solution for Dynamics GP / Business Central

5 vor 3 Monaten

Kommentare: Implementation was easy, integration into the ERP was a breeze, and the team fully dedicated.
Once we were up and running, we were passed to the main support team, who we never had to reach out to, but had access through a ticket system

Vorteile:

The Sana University has hundreds of youtube videos that tought me all aspects of Sana. The videos are extremely helpful. The ease of customization, page builder is a key aspect of the software. No coding is required and still extremely versatile. Elements on the pages, or products can be shown to all or part of the customers based on their customer group or geographic location. All this at a click of a button. Translation into another language are easily added, when needed. Being a hosted solution, there was no server management which was amazing.

Nachteile:

There is nothing I can find that I did not like about Sana. We had 0 downtime in the 12 months we have been using the product.

Antwort von Sana Commerce

vor 4 Wochen

Hi Gaelle, Thank you for your review! Our product was built specifically to facilitate the points you mentioned, like the intuitive page builder, easy-to-use admin panel, product segmentation, and geo-targeting. We aim to make our product as simple to setup and easy to use as possible. Thank you for taking the time to write about your experience! Best of luck going forward, Michiel Schipperus, CEO

Kaspar H.
E-Commerce Manager in Dänemark
Baumaterial, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great CMS partner that perfectly complements your ERP-system.

5 vor 5 Monaten

Kommentare: Our company sells many items, 12.000+, to a whole industry here in Denmark and abroad. We have more than 2500+ customers and they all have separate sales agreements with their own discounts and special prices. We chose Sana because it allows us to do business our way, as we want it. We did not want to conform to a CMS system rather than have the CMS system work for us instead, as Sana does out-of-the-box.

Vorteile:

The way Sana works so well with Business Central 365. I also had the pleasure of working with NAV2018 and Sana. That was also good but with BC there are so many cool new features and possibilities. The customer service is also excellent.

Nachteile:

I feel there there needs to be more focus on the tablet / mobile phone design of various pages and the general setup. The responsive designs are not always good enough for our needs.

Antwort von Sana Commerce

vor 3 Monaten

Hi Kaspar, Thank you for your review! I'm pleased to hear how well Sana Commerce is working for you and your business needs. I'm also happy to hear that our CMS system, as it's available out of the box, allows you to do business the way you want to. Despite the frequent changes of customer success managers, I hope they've helped and guided you well through the process. Cheers to your continued success! Kind regards, Michiel Schipperus, CEO of Sana Commerce

Johan D.
IT Manager in Belgien
Bekleidung & Mode, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Essentiel-Antwerp

4 letztes Jahr

Vorteile:

The fact that it is comprehensive and has a lot of the "right" features and is able to integrate even with our older ERP system is great.

Nachteile:

We have an old ERP, namely Dynamics NAV 5.0 with LS Retail & Pebblestone Fashion on top. We did experience some issues to get this to work and had to do some rework and customizations on Sana because of this and other reasons.

Gary R.
Vp of operations in USA
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best E-Commerce solution for SAP B1

5 vor 10 Monaten

Kommentare: Very satisfied

Vorteile:

By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience. Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

Nachteile:

sana team has done a great job to get us through any pain points. So at this time none to relay

Antwort von Sana Commerce

vor 10 Monaten

Hi Gary, Thank you so much for your review! I'm glad to hear that you are satisfied with Sana Commerce. We're happy to contribute to your e-commerce journey.

Emanuel E.
Ing. in Mexiko
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

La plataforma para venta en linea más completa y robusta.

5 vor 5 Monaten

Kommentare: Los clientes están satisfechos con el proceso de compra, refieren que es rápido y practico ademas que pueden usar cualquier método de pago, ademas pueden ver en tiempo real estado del pedido, numero de guía y paquetería, estado de envío, facturas, existencias al momento.

Vorteile:

Es una plataforma sumamente facil de manejar su diseño y estructura hacen facil la compra y venta por medio de internet. La experiencia de compra es practica y amigable tanto para el cliente como el vendedor. Siempre tenemos soporte técnico en todo momento para resolver los problemas y dudas. Sana Commerce siempre ofrece estrategias para seguir mejorando y vender más.

Nachteile:

La plataforma no ofrece de manera inicial ordenar los productos de venta por precio o por existencia. Se tiene que adquirir una adaptación con costo para poder tener esta simple función.

Antwort von Sana Commerce

vor 3 Monaten

Hi Emanuel, Thank you for your review! I'm glad to have you as a customer and that we support your business in the ways you need. Your feedback is valuable to us, and we hope to give you an even better experience with our continued partnership. Did you know you can share your ideas in Sana Online Help with our product team? In this way, we hope to expand our out-of-the-box functionalities with customer ideas. Please share your thoughts with us so we can put them in our future roadmap. Best regards, Michiel Schipperus, CEO of Sana Commerce

Rick K.
VP Sales in USA
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Kinsey Archery Sana Review

4 vor 2 Jahren

Vorteile:

There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Nachteile:

I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

Jacob S.
Operations Manager in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

B2B E-Commerce Review

4 vor 5 Monaten

Kommentare: SANA was good to work with. However a lot of the implementation team is not located in the United States (where we are located) so timing of meetings can be a challenge sometimes. A lot of the work was done in the overnight hours and therefore could not be tested until the next day. The process sometimes would drag on longer than needed since there was no immediate feedback by us or the SANA team.

Vorteile:

I like that it integrates directly into SAP Business One.

Nachteile:

Adding items is a bit cumbersome when building a customer specific webstore. I also wish business partners were able to see their part numbers that are tracked within SAP Business One.

Antwort von Sana Commerce

vor 3 Monaten

Hi Jacob, Thank you for leaving your review. I'm glad to hear that you're enjoying the benefits of ERP-integrated e-commerce without a third-party plug-in. We appreciate your feedback and are currently improving our customer service to offer you and all our customers the best possible solution. Additionally, we are adding an implementation team in the U.S. time zone to support our customers in the U.S. even better. Best regards, Michiel Schipperus, CEO of Sana Commerce

Sibille H.
Project Manager in Deutschland
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best E-Commerce Shop

5 vor 9 Monaten

Kommentare: Sana Commerce is just great!
Easy to implement and with a great performance.
We defenitely upgraded our sales through SANA Commerce.

Vorteile:

Especially the new SCC Version is easy to use. There is a lot of help from tutorials as well as from the team. The performance is excellent.

Nachteile:

Its got good connectors to our ERP, but a build in PIM would make this the best ever.

Rogelio R.
Rogelio R.
IT Applications Coordinator in Mexiko
Verifizierter Nutzer auf LinkedIn
Bau, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Rogelio Reséndiz

5 letztes Jahr

Kommentare: I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.

Vorteile:

If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

Nachteile:

Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

Aamer J.
Manager in USA
Maschinenbau oder Wirtschaftsingenieurwesen, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Improvement for Sana

4 vor 6 Monaten

Vorteile:

Online invoice payment for B2B, Order tracking,

Nachteile:

For Customization time is longer then expected,

Antwort von Sana Commerce

vor 3 Monaten

Hi Aamer, Thanks for your review! We're happy to support your business. We're currently expanding our organization and make our product more extensible to it easier to configure and/or customize Sana Commerce. I'm also excited to see that our solution is more reliable and mobile-friendly than your previous e-commerce solution. Kind regards, Michiel Schipperus, CEO of Sana Commerce

Edwin V.
E-commerce manager in Niederlande
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The perfect solution for our business

5 vor 6 Monaten

Kommentare: As mentioned before, we are very satisfied with SANA commerce. Within a few years, this software has ensured that our online order processing has gone from 0% to 50% of our total order processing.

Vorteile:

After using this software for over 5 years we decided to upgrade to the latest version of SANA. This new version offers new capabilities which perfectly match today's web shop requirements and our E-business model. The software fits seamlessly with our business processes and our wishes with regards to our sales techniques and (E) marketing strategy. We’re currently in the middle of the new implementation which all as goes according to plan. The software connects seamlessly with our Dynamix AX ERP system, and gives us the opportunity to extend our product range with ease, and with it also the opportunity to expand our business as well. The software offers many possibilities and is also very easy to use. A big advantage is that SANA continues to develop and thus meets today's E-commerce needs. Most importantly, SANA has a solution for every problem. This gives us a very pleasant feeling.

Nachteile:

After using this software for over 5 years we never encountered any serious issues. Most of the minor issues we encountered where directly resolved by SANA. Naturally, the E-commerce landscape has changed over the past years, with the demand for new innovative solutions increasing. But SANA naturally responds to this by offering these new technologies in the form of upgrades.

Antwort von Sana Commerce

vor 3 Monaten

Hi Edwin, Thank you for taking the time to leave a review! I'm glad to hear that our latest version, Sana Commerce Cloud, fits your evolving business needs. It was created with all the reasons you listed in mind: to perfectly match your customers' needs for a more modern shopping experience and better fit our customers' business processes. I'm happy to hear that your migration is going smoothly! We value your feedback and hope to keep working together on the future of your web store. Best regards, Michiel Schipperus, CEO of Sana Commerce

Candida T.
IT Business/Project Manager in USA
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Best eCommerce solution for Dynamics AX

5 vor 7 Monaten

Kommentare: Our company felt that we were behind in not offering a web store to our customers. We are a B2B business with no B2C sales. We are still working on customer adoption at this point. Our Sana support team has been fantastic, helping us in any way possible with ideas on how to increase customer adoption. If we were to do it again, we would still choose Sana's product!

Vorteile:

Sana's solution provides a beautiful and seamless integration into MS Dynamics AX. We are on AX 2012 R3 CU13. Some things we appreciate about the product: * The flexibility to decide which products (and product categories) are visible in the web store. * The ability to show stock levels or not. When we choose to show stock levels, we can dictate the wording presented to the customer. * Real-time interaction with AX in regards to: stock levels, quotation and sales order creation, and customer access to historical information such as packing slips and invoices. We were very impressed with both our implementation Project Manager and Functional Consultant. Without the two of them, I don't think we'd have made our go-live date. Sana also provides an online help tool that is the best I've ever seen. We used it countless times during the implementation and after as a quick reference.

Nachteile:

Sana provides a product they call Sana University. Sana requires the customer implementation team to go through Sana University to understand the product and how it integrates with your ERP. Sana University is a self-guided tool. While this product is quite impressive, the process was overwhelming to the implementation team. There is so much information that we had to go through it twice to feel like we had a handle on the product. That being said, I don't have a suggestion on how else to handle the initial training.

Antwort von Sana Commerce

vor 3 Monaten

Candida, First, thank you for taking the time to write your review. It's always great to hear from customers, and I personally love reading each and every review! We work hard on making sure that our product's integration with your ERP is as seamless as possible, which is why I'm happy to hear how well it's working for you. It's also great to hear how impressed you were with your Sana Commerce project manager and e-commerce consultant. We're listening to customer feedback about the usability of Sana University, and are currently working to make it more guided and less overwhelming for customers. We want to thank you for verifying the need for this with your feedback. Good luck with your e-commerce journey and I hope we can keep working together on your web store! Michiel Schipperus, CEO of Sana Commerce

Esteban D.
eCom Manager in Mexiko
Geschäftsbedarf & -einrichtung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool but, Don't customize your ERP too much

4 vor 12 Monaten

Kommentare: The KAM service is really good but the development is really slow. Having an admin is great for your own team to administrate the platform

Vorteile:

It has a lot of B2B and B2C features, this way you can offer your clients what they need. The look and feel is simple and helpful and the one step checkout is good for CR% Offers a lot of customization, especially if you have an ERP system

Nachteile:

We had very customized ERP rules and asked for a lot of "bad customizations". When we realized our error and tried to go back, there is no default option to go back, You have to ask for a entirely new development. Also the development service is only available at tuesdays and thursdays, that makes the fixes and devs really slow.

Wesam K.
President in Kanada
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sana Highlights

5 letztes Jahr

Kommentare: Very satisfied with my purchase and would consider it for all future projects.

Vorteile:

full integration between Sana and ERP. Item data is always up to date, inventory always accurate.

Nachteile:

Design features have some limitations that only appear after purchase

Tim H.
eCommerce Manager in UK
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product and great support

5 letztes Jahr

Kommentare: Sana really helped us improve efficiency of sales and cut out a lot of human error.

Vorteile:

Implementation was handled by Sana and was done very efficiently, any problems on launch were dealt with swiftly. Their support service is fantastic. We also like the simplicity of use, making the front end look clean and professional is easy.

Nachteile:

Some more flexible design options without any coding required would be preferred, I believe this is being addressed in a coming update as of Nov 2020.

Tracy L.
Director, Digital Development in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sana Commerce and NAV

5 vor 3 Monaten

Kommentare: Overall we've been very happy with Sana. The cost is average when comparing side by side but considering the ease of integration with our ERP it's far more cost effective than comparable priced platforms.

Vorteile:

The in site editor is great! The platform's ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something's wrong on our end with our ERP or connectivity. Sana's customer support and our account manager are as good as it gets and we could not be more please with the support we've been given throughout the relationship.

Nachteile:

The framework is complex as is the learning curve.

Antwort von Sana Commerce

vor 4 Wochen

Hi Tracy, It's great to hear that our built-in integration between your NAV ERP and Sana Commerce's web store is running smoothly. We know how important this integration is to keep your store operating as seamlessly as possible! Please feel free to leave any suggestions or additional feedback with your CSM or via our support site. We love hearing from our customers! Kind regards, Michiel Schipperus, CEO

Pim P.
Dircetor Business Systems in Niederlande
Elektrische/elektronische Fertigung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sana commerce as a B2B and B2C solution

4 letztes Jahr

Kommentare: We have an incredible good way to present all our Brands and B2B Portals with across Europe with 1 platform. The Sana commerce solution is ideal for us as a company due to the constant changes within the assortment and the multilingual aspects.

Vorteile:

We were able to replace our fragmented E-commerce solution with 1 framework

Nachteile:

It was quite difficult to embed all front-end design wishes on the platform

Nathan A.
Ecommerce Manager in USA
Geschäftsbedarf & -einrichtung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Ecommerce Platform for Labelmaster

5 vor 11 Monaten

Kommentare: Sana Commerce has made ecommerce easy for Labelmaster. We have improve online revenue year-over-year. Our experience has been great.

Vorteile:

Sana Commerce has been perfect for us. Integration with our ERP and PIM systems was a priority. Work with implementation, dev, support teams has been great. The Sana platform makes it easy for our customers to order.

Nachteile:

What cons? If we think the product is missing something we are not afraid to ask for improvements. Sometimes customizations are necessary when looking to compete in online commerce. Improvements could be made to the email program and customer personalization.

Andres R.
CIO in Mexiko
Einzelhandel, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Hi level of integration whit our ERP

5 vor 2 Jahren

Vorteile:

I like the facility to implement on MS Dynamics Ax , you don't need to customize a lot the ERP because SANA Includes a high level of integration with MS Dynamics AX And it is to easy to included the discount policies of each customer and others information from the ERP.

Nachteile:

The SAnA support some times take a log pf time to solve my issues

Graham J.
Head of Marketing in UK
Logistik & Lieferkette, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sana eCommerce for Grafityp

4 vor 9 Monaten

Kommentare: Overall we have had a good experience, there has been a few customisation issues but eventually, they have been solved.

Vorteile:

One of the big features for us is the instant online orders in our ERP without any delay. Easily integrated with our ERP

Nachteile:

There are some features/elements which I wish you could select when building web pages such as tabbed content

Nicola M.
Online Sales Manager in Italien
Verpackung und Container, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to use and set up!

4 vor 9 Monaten

Kommentare: A great product for setting up your own shop. It interfaces very well with the main ERPs and content management is really simple!

Vorteile:

Even those unfamiliar with programming languages ​​with little computer skills can use it. Easy to set up and use, I use it every day!

Nachteile:

The Sana University program for content learning is a little too elaborate. Better to gain experience in the test area using the manuals available online.

Tim H.
IT in UK
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect out of the box eCommerce solution

5 vor 5 Monaten

Vorteile:

The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence. The integration with our ERP is perfect and saves a huge amount of time and errors.

Nachteile:

Not sure how it could be implemented, but easier access to the CSS might help to tweak to design of some elements.

Antwort von Sana Commerce

vor 3 Monaten

Hi Tim, Thank you for your review! It's great to hear that your website has been improving your online presence and that you've been able to connect with your customers in this way! Did you know you can share your ideas in Sana Online Help with our product team? I want to encourage you to do so we can take your element idea into account. Kind regards, Michiel Schipperus, CEO of Sana Commerce

Brianne H.
Marketing Manager in Kanada
Automotive, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tire Country E-Order

4 vor 3 Jahren

Kommentare: Very good. The software is updated with browser releases, it's very user friendly, there are no bugs or glitches that we've experienced that we used to have frequently with our old platform. There is always someone responding to questions and the development of customizations or enhancements are timely and concisely and explained well from a development and implementation stand point. Even our in house IT department, with the various vendors and providers they interact with, have been very impressed with the response, delivery and service provided by Sana.

Vorteile:

Easy admin panel to update and make changes Ease of integration to DAX Ease of customizations

Nachteile:

I still don't feel like I've fully optimized the design ability and there are some constraints to the white space that is available out of the box.

Michael F.
Managing Director in UK
Fotografie, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Tetenal Sana Review

4 vor 2 Jahren

Kommentare: Overall the best we have used, but quite new to this so learning as we go along

Vorteile:

Ease of use Links into our SAP business One system with ease

Nachteile:

The costs of customisation Downtime with connection dropping

Geovanni V.
Jefe de eMKT in Mexiko
Einzelhandel, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excelente opción B2B

5 vor 2 Monaten

Kommentare: good product if you have Microsoft Dynamics AX

Vorteile:

the best thing is that it respects all the ERP configuration (customers, discounts and articles, etc.)

Nachteile:

It is good for B2B or B2C ecommerce, but it is difficult to have them together

Antwort von Sana Commerce

vor 4 Wochen

Hi Geovanni, Thank you for taking the time to write us a review! I'm happy that our product is working out for you- particularly regarding the ERP configuration for B2B customers. This is a feature that we've worked hard to perfect over the years. We're constantly working to improve the product for all customers (including those who sell B2X), so thank you for noting that in your review. Kind regards, Michiel Schipperus, CEO