Cognito Forms Erfahrungen

Simple but powerful

Kommentare: I researched a few other similar products and feel I chose the right one. It had the most features and was extremely flexible to accomplish a variety of tasks.

Vorteile:

I love that I can customize field names to use with other tools and connect with other APIs. It's simple but powerful.

Nachteile:

The building of your form can be tedious, though isn't unique to Cognito Forms when you have a lengthy form you need to create.

Cognito Forms -- Head and Shoulders Above the Others

Kommentare: Very positive. It helps us to automate so many tasks. Also, I know that I can count on questions being answered by the support team within an hour or two, whenever I get truly stuck on something.

Vorteile:

The range of tasks that it can accomplish is comprehensive. Before I found Cognito Forms, I performed an exhaustive search to find a form builder that could handle dynamic tables and repeating sections. There were no others. But now, we use Cognito for everything, thanks to its ability to lookup entries and data from other forms.

Nachteile:

I still miss the ability to easily share a customized view of entries to people who are not Cognito subscribers.

🔴 I strongly advise against using this company.

Kommentare: It was horrible. I had an issue with their login, so I could fix an issue, but no one could help me. I was losing money by the minute.

Vorteile:

It worked fine till it did not. I used them for years

Nachteile:

🔴 I strongly advise against using this company. If your business relies on functional forms, it's crucial to have real-time customer service to address any issues that may arise. It's unacceptable for a company to operate without this support. In today's competitive business environment, companies with good customer service thrive, and I hope businesses like this one realize the importance of providing real-time support before they become obsolete like Blockbuster.

Cognito Forms - the best platform I've found

Kommentare: I have nothing but good things to say about Cognito Forms. I researched a lot of different platforms when trying to determine which would provide all the features needed. Cognito Forms meets all our needs and then some. I am constantly learning about new things the system will do. Their support team are quick to respond, providing specific instruction with links if applicable, and continue to follow up until you have all the information you need.

Vorteile:

Cognito Forms is a well rounded platform that allows you the flexibility, customization and conditional logic necessary to create forms that will do just about anything you could ever need or imagine. Workflow enables you to automate specific functions. Roles enable you to dictate what fields are visible, required or hidden to specific people. I researched a lot of different platforms before deciding on Cognito Forms. It has truly made our process much more efficient.

Nachteile:

There are some small features that I would like to see added - undo, copy/paste from other forms, spell check, etc that would just further enhance the platform. These are the only cons I've come across so far.

Cognito and our SUCCESS

Kommentare: I am very pleased. I was able to create various forms of which helped our organization be much more efficient.

Vorteile:

I like that you can easily create forms that fit your needs.

Nachteile:

It would be great if there were a section just with a table of all possible scripting that can be used and organized by category. I know that you can search for it in the help section, but a library would be great. It would also be nice to have a library of tutorials for various items to include the use of certain scripts.

Great for customers and employees

Kommentare: Surprising. The more you use it, the more functionality that you discover.

Vorteile:

You can build a detailed form with complex workflows. It's what we needed for customers and HR.

Nachteile:

The most secure option for forms is to have everyone, including employees, be users. You can work around this limitation, but it would be elegant to have an inexpensive user option with low level permissions for employees.

User-Friendly Form Builder

Kommentare: We have had a positive experience and my team has adapted well to using the platform as it meets a variety of needs for us.

Vorteile:

1.User-Friendly Form Builder: Cognito Forms provides an intuitive drag-and-drop interface, making it easy to create customized forms. It also offers a range of field types (like text, dates, file uploads, and calculations) that allow me to tailor forms to my specific needs without needing coding knowledge. 2. Advanced Data Management and Security: The HIPAA-compliant options for handling sensitive information, along with encryption and data validation features to keep my responses secure. I can also connect my data with other tools. 3. Flexible Payment and Conditional Logic Options: Cognito makes it easy to collect a payment directly within a form, streamlining my accounting and customer relations processes.

Nachteile:

Branding designs/opportunities are limited. I can use my logo but that's about it to make each form distinct while still representing my brand.

Cogntio streamlined everything for us!

Kommentare: Cognito has changed how we do business, making everything much more seamless and organised, we deal with sensitive data, so the encryption option is brilliant for us. We wouldn't be as efficient as we are now if it wasn't for Cognito!

Vorteile:

Ease of use, we have not come across something we couldn't do so far!

Nachteile:

Some features are locked away behind a paywall, but most may find that they don't need these, they have been very clever with how they have structured their subscriptions.

Can't Beat Cognito Forms

Kommentare: Customer Service is responsive and helpful and willing to consider additional features. Cognito Forms is fantastic!

Vorteile:

Cognito has so much flexibility! I really love that a non-experience "coder" can create things that work like they are professionally coded. The workflow features are a game changer for any business that has multiple steps to take customers through their processes.

Nachteile:

I struggle to find some of the deeper/more complicated help articles. The search feature for those is not as robust as I wish sometimes.

Private School Essential

Vorteile:

Cognito Forms is a cost effective and powerful solution for private schools. Parents love being able to easily and seamlessly complete field trip forms, surveys, parent/teacher conference sign-ups, and various school related forms. I have tried numerous other forms and survey tools, and by far Cognito Forms is the best, hands down!

Nachteile:

There are almost none! It would be helpful if Cognito Forms allowed images and real-time graphs and chart to be displayed in the confirmation messages.

You can't go wrong with Cognito Forms

Kommentare: Overall, the Cognito form is one of the most friendly form builders out there. It has advanced features, a comprehensive support section, a drag and drop editor, and amazing integrations through Zapier. Indeed, you got nothing to lose with Cognito Form.

Vorteile:

What I really like about Cognito Form is its advanced features. Even in the free plan, users can explore interesting mock-ups. Not to mention that the Cognito form has a large array of templates.

Nachteile:

What I dislike about Cognito Forms is that the electronic signature feature is only available in the Pro-Plan.

Cognito forms

Kommentare: Experience has been great and we will be recommending this to our network of clients.

Vorteile:

The ability to create new forms and to have these forms separated and the ability to receive feedback from our contractors or in an emergency send the link and receive feedback from a tenant dealing with an urgent issue in the property and the video call tool we use does not work and we are able to see images and videos to be able to assist with the images and videos we have sent. Also the emails received via our email to remind us as dealing with many other issues can be hard to keep up but cognito forms is great overall and we could not do without it.

Nachteile:

There is not a single thing we have come across that we do not like and this is a crucial tool for our business.

Cognito Forms for HIPAA Compliance

Kommentare: Very good experience with the tools and integrations, support has been a positive as well.

Vorteile:

Cognito Forms has been an essential tool for our agency clients that need HIPAA compliant form submissions for their websites. Between setting up a BAA and user management, the toolset is compelling.

Nachteile:

The only drawback so far is that the script has a slight delay while loading that impacts the site visually for a few moments. It's certainly not a dealbreaker.

Would recommend!

Kommentare: Great! Would definitely recommend if you consistently need to collect information or feedback and want a professional experience for your customers.

Vorteile:

I love that I can use Cognito Forms for reviews, for client feedback, for research, for applications, and interest forms. The forms are very easy to create, look great, and are easy to fill and submit.

Nachteile:

I still don't really understand how to get the most out of workflow, would love more access to how to videos ect.

GISS Projects Group

Kommentare: My overall experience with Cognito forms is really great we are using it for fast most everything.

Vorteile:

The easy way to create high end forms. And also the diversity to link them together.

Nachteile:

Did it can’t be used offline because sometimes an internet connection is not guaranteed

Cognito best way to go

Kommentare: Good. veru friendly and does it good . sharing is easy

Vorteile:

Very friendly and easy to use . Easy drag and drop

Nachteile:

hard to do formulars . could be better to calculate

cognito user

Vorteile:

all data in one place and easy to use and organize.

Nachteile:

wish there would be options to easily add photos of gif to forms

Potential to be great

Kommentare: I like the ability to create my own forms for the cost

Vorteile:

Customizable, ability to create templates

Nachteile:

Training and customer service is lacking; there's a disconnect with Customer Support

Cognito Forms Rock!

Kommentare: Great experience. No major issues with the utilization of the software.

Vorteile:

It's easy to manage and create/share online forms.

Nachteile:

Everything's amazing except the fact that when you create a form with several sections, then the form start to get slower during build process.

A Better Tool For What We Needed.

Kommentare: Our overall experience has been great. We use Cognito for every form need we have now.

Vorteile:

We used another form builder that was just ok. Cognito forms is so much better, it's like going from a bicycle to a sports car. Very intuitive, easy to use, integrate and customize.

Nachteile:

Can't think of any cons. The tool is great and works.

Underlying principles they are following are right on.

Kommentare: I was able to build a form - with no coding knowledge - that I have been dreaming about for years. I am now able to present only the information to my clients that is relevant to them and drastically reduce the amount of time they have to spend reading and filling out the bankruptcy questionnaire. For instance, imagine asking a client "how many vehicles do you have" and then having to do it the old way and tell them to "include and additional sheet for each extra vehicle" Now, with repeating sections, I can ask "Do you have a vehicle"? If they say "yes", a repeating section pops, and they can enter the information for as many vehicles as they want. if they don't have a vehicle they won't have to read another word about vehicles. The more variable the potential information is, the more mileage you get out of conditional logic and repeating sections. I don't want any other bankruptcy attorneys to find out about Cognito forms. I want to maintain my edge! Using the palm pilot, iphone, analogy. Everybody knew for a long time what they wanted a hand held device to do and they got all excited about the palm pilot more for its promise than its reality. You had to have the little stylus, use the new little language, etc. It just wasn't actually useful yet. I feel that way about most form builders compared to Cognito. They have had a lot of promise but not a lot of delivery. Cognito delivers something that is usable without having to twist and turn and try to imagine it doing what you would really like it to do. Anybody (who couldn't do the rubix cube) that ever wished that when the client answers "yes" to this question that this other question will pop up, is finally going to get their wish when they sign up with Cognito. You may have noticed tons of businesses still use paper forms. For client oriented businesses, Doctors, CPA's, Attorneys, etc. the form and the ability to make it easy to fill and dynamic, and the ability to actually use the captured data without reentering stuff from printed forms is a fundamental long standing issue and opportunity that until now only had a palm pilot solutions. The solution to the form problem can enhance everything the business is doing. The ability to include links to help text, payment options, conditional logic, repeating sections, etc. could finally move people to actually get the value from form builders that we have all been dreaming about for years.

Vorteile:

Many form builders make it difficult to pack a lot of information in the smallest space possible. They get all big and fluffy. Filling out the completed form feels either like a full blown software experience like using Turbotax or like trying to tack balloons to a board in a light breeze. Cognito forms feel tight, light,compact, intuitive and the perfect extension of the paper form you are trying to replace and make dynamic. The forms look like a nice clean paper or fillable pdf, only online. Others also make conditional logic feel like programming. This is the genius of Cognito forms from my perspective. They are in a class with "Butler for Trello" in terms of conditional logic. I have been dreaming of such a form builder to make my "ultimate, online bankruptcy intake form" for years now. It just didn't exist. Now it does. And it appears it will be getting better and better. I could have nightmares about them potentially going out of business or going a different direction with the product. It's that good and that unique, and that on target. Choosing to make the builder and forms sleek, compact and pdf-like, and solving the conditional logic gap makes other form builders feel like using a pal-pilot while Cognito is an iphone. I look forward to exploring what I can do with the back end and integrations with Zapier and my other programs, but I am quite certain I have found the form builder that is the "Trello" of the form building world.

Nachteile:

The builder has a "preview" function, which is great, but I love, love, love, how I can send the actual form link to myself and open the form on one monitor and the builder on the other and see exactly what the bankruptcy client will be seeing and just refresh to see my changes. I admit. I just like looking at it. It looks so good compared to the competition. I like looking at that crisp compact form on my screen. Its like driving a honda or toyota compared to an old 1970's buick. The builder itself is so intuitive and comfortable to work with. It doesn't fight with you or leave you wondering what to do next. But... I am supposed to mention an issue or "con". I love how I can refresh, but it may be that my form is getting pretty large and has tons of conditional logic going on, but a couple of times when I have attempted to save it sits and spins and especially when I have attempted to apply conditional logic to a question stating "when question A is "Yes" Show questions B,C, and D, for instance. it takes quite a while to pull up the interface. If the servers are overwhelmed, then by all means, investors, get them some money. We need more servers!! Also, it would be nice when dragging and dropping fields if there was an undo button. When you accidentally drop a field inaccurately it can be hard to move everything back into place. I have learned to cut and paste instead of drag and drop. Cognito. I Love you. You make my life complete!

Fantastic tool for custom data collection forms

Kommentare: Very good. It is an extremely flexible tool that we use all the time. In our accounting firm we use it for engagement letters, client organizers, information release authorizations, waivers, etc. It is a true swiss army knife!

Vorteile:

Easily create customized, secure forms with conditional logic to shape the user experience and avoid unnecessary or irrelevant questions. Answer piping creates an extremely personalized feeling for the user. Powerful integration with many other vendors through Zapier Collect money through the forms Easily allow users to save and return to/edit/finalize forms Simple to embed forms into a web page for a completely customized look Customer support is always happy to look at your specific form and field to tell you exactly how to fix the problem you are having. Extremely easy to share templates with others, and for them to import them and start using them.

Nachteile:

The calculation syntax is extremely inaccessible to non-programmers. Their self-help material never seems to cover the issue I am having, meaning that development is frequently delayed by 1-2 days while I exchange messages back and forth with their support (who do a great job fixing things in the end however). Some of the features they lock behind higher cost subscriptions feel arbitrary, and their pricing is not exactly cheap.

Essential features and great support!

Kommentare: See above. I'm a huge fan!

Vorteile:

I need a forms platform that will allow me to do complex calculations based on customer input. For example, I need to survey students from around the world, to know which time slots they are available to attend a course. Based on that survey, I set up three or more "sections" of people who can attend during a given time slot. The problem in this use case is this: I need to know when folks can attend a class in my time zone - but, of course, they need to know the time where they live (not where I live). The ideal solution is to have customers enter their time zone, and then see the times I'm available (which I enter in New York time) converted "magically" into their time. I don't know of another forms service that allows the kind of complex calculations necessary for this around-the-world communication about time. Sure, if you're communicating with professionals who are used to translating from one time zone to another, you can probably ask the professionals to do the translating of time zones. But I'm dealing with low-tech customers. So finding Cognito Forms has made it possible for me to reduce the amount of time I spend translating time zones by a factor of 10! Even the robust capabilities of Cognito Forms wouldn't be enough to make them excellent, though, if it weren't for their stellar tech support. My use case required the tech staff to stretch their skills - which they did generously and effectively. I can't get over how much useful work they did on my behalf!

Nachteile:

If I had my way, the time zone translations would be better supported by the calculation engine. But I was able to compensate for that lack - with the able and willing help of the support staff.

Cognito Forms

Kommentare: I have created a intake form for new clients. This will be used to generate an automatic reply document for client approval and electronic signature approval. This can be done using Cognito’s internal merge process or taking the input and doing a mail merge using word. Clients are able to modify forms as needed. My first thought on a form program was what use is this for a complex problem. Cognito has provided a strong set of tools, that once used, will allow for solving very complex application needs.

Vorteile:

Cognito Forms has a very large number of options that allow for very sophisticated applications that far exceed creating basic forms. Their pricing is very reasonable if you want some of the more advanced functions, however, even the free version is very powerful.

Nachteile:

When you open help you get a new browsers tab with each question. This may just be a function I haven’t figured out how to turn off. There are couple of very advanced options missing but unless you have a prior programming background I don’t think you would miss them.

Thoughts on Cognito Forms

Kommentare: Cognito Forms was a life saver for my firm. Previously I was handing out a HUGE pdf or printed intake form that gathered all kinds of information required to build a comprehensive estate plan. Some folks like Adobe and knew how to complete it with that, but most didn't. I would get hand-written packets back which created issues. I could tell when they were tired of writing because I couldn't read it any longer. Enter Cognito Forms. It took some time to build, but it was completely worth the time. I now just send a link to my clients and they enter in all the information. The feedback has been wonderfully positive. It's easy to navigate, they like stopping and resuming (that was a deal-breaker for me and Cognito Forms was one of the few that have this option), and being able to type in the information easily was great. I asked some long-time clients if they would be willing to test it out and give a comparison and they all agreed the online form was excellent and much better than the old one. Thank you Cognito for making my life (and my clients' lives) better!

Vorteile:

Very easy to use Appealing to the eye Ability to preview the form while building Notifications with submissions Reporting Ability for users to stop and resume

Nachteile:

Tables* *Initially, I wrote down the ability to have a repeating table; however, it was just user error. I watched one of the training videos and voila, there it was.