Sign In Scheduling Erfahrungen

Sign In Scheduling

Kommentare: Schnell einfach gut

Vorteile:

Der Kundensuport hebt die app deutlich von den anderen ab.

Nachteile:

Der Preis ist ein bisschen zu hoch sonst ist aber alles sehr gut.

Impressive Features and User-Friendly Experience with 10to8

Kommentare: My overall experience with 10to8 has been positive. It has effectively solved my business's appointment scheduling problems. The benefits I have realized include better organization, increased efficiency, and improved customer satisfaction.

Vorteile:

I have been thoroughly impressed with the features offered by 10to8. The product provides a seamless scheduling experience, making it easy to manage appointments and bookings. The integration with my existing business processes was smooth, saving me valuable time and effort.

Nachteile:

While 10to8 is a great scheduling solution, I believe there are a few areas that could be improved. I would appreciate additional customization options for the user interface. Sometimes, certain features can be a bit complex to navigate, requiring some learning curve.

Many great features and support--tremendous time saver

Vorteile:

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Nachteile:

Con: You can add buffer times before or after but not both, which can be a drawback.

Terrible service

Kommentare: The team delayed our scheduled call.
Customer service did not listen and because of this did not answer any of the questions I had. Took a long time to reply via email with information. When I expressed disappointment in the service and requested to speak to a manger or be given another team member to avoid time wasting my request was denied. All in all a complete waste of time. AVOID

Vorteile:

Nothing at all. I advise you look else where.

Nachteile:

If running a clinic with multiple clinicians this will become expensive. Charged on the quantity of bookings. Not ideal if your busy. Customer service team have little knowledge of their software and provide a very poor and rude service.

Best investment in the practice we’ve ever made

Kommentare: Stops no shows .Bery pleased

Vorteile:

It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .

Nachteile:

When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .

An easy way to manage scheduling

Kommentare: Easy for users to use, with a good-looking layout and easy to use from your mobile device.It has allowed us to manage who is here and who isn't which is important for health and safety.It has allowed us to use the booking system to book meeting rooms more effectively.Having the sign-in screens in the reception of both our buildings allows people to sign in via their fobs.

Nachteile:

Sometimes it doesn't sign in automatically when updated, which causes issues as people wouldn't think to check.

DP Review

Kommentare: Easy to use, user friendly as an admin on the system

Vorteile:

It is easy to use, and easy mobile app which makes it better

Nachteile:

Haven't used for long enough to find a con

Love this program

Kommentare: Love it.

Vorteile:

Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use

Nachteile:

Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan

Sign In Review

Vorteile:

I like the Sign in Portal as an employee because it gives me an ease to check in for my work schedule without any struggles.

Nachteile:

the website itself don't have an app where users can just download instead of having to scan the QR code each time.

10to8 for Psychologists

Kommentare: 10to8 helps keep me organized, I'm glad I use it.

Vorteile:

I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.

Nachteile:

Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.

Great program for scheduling clients

Kommentare: Excellent experience. Easy to use.

Vorteile:

I love the reminders that I have a meeting coming up, I also love that I am able to contact clients through email or sms.

Nachteile:

I have no complaints. Great program. It is easy to use. I can see my appointments along with what my coworkers have scheduled for the day as well.

Capterra the way to goal.

Kommentare: The experience has been overwhelmed,can't wait to explore more

Vorteile:

In the beginning there was a bit of work.But after I used 10to8 for close to some minutes I can tell it makes scheduling sessions a breeze.

Nachteile:

Easy navigation system. A free tool to use

Great scheduling, availability booking, and reminder system

Kommentare: Puts the power to book in your customer's hands

Vorteile:

You can offer different links, or embed a booking page into your website for clients to book your time, or colleagues time, and have reminders sent automagically via email and or SMS.Integration with Google Calendar and Zoom/teams/GMeet really good

Nachteile:

Some of the system/set-up menus cross over in the settings

The best appointment scheduling tool I have ever used.

Kommentare: I really liked this tool it has completely transformed my entire appointment scheduling process and has improved the efficiency and performance of my business.

Vorteile:

I love being able to send appointment reminders to my clients through various channels like text, email and voicemail this is great.

Nachteile:

It would be very useful to have more guidance or tutorials to help users less familiar with the technology.

Powerful yet free

Kommentare: 5 starts definitely. Can "free" get any better than that ❔ I don't think so.

Vorteile:

I love the fact that 10to8 saves the list of clients.

Nachteile:

It doesn't serve breakfast 🤣 It only does what is expected with stellar results 🙏🙏🙏

10to8 appointment scheduling program

Kommentare: The customer service is truly outstanding. I always get personal replies to any questions within 24 hours. The thing that is so impressive is that I am still using the free version and the customer service is top notch. In the past, when I have used the free version of a product, the customer service quality is horribly or non-existent. I appreciate that the programmers take the time to answer questions from the small customers too.

Vorteile:

I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Nachteile:

This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

Recommended without Reservation

Vorteile:

•Integration with GCal: patients do not have to remember to create an event for the appointment in GCal after receiving a message, because 10to8 does that for them automatically•Free: certain plans & features are free, which is accessible even to small businesses, such that their customers may still benefit from 10to8's professional and convenient reminders•Fast: the site is organized, glitch-free, and loads almost immediately, so creating appointment reminders is quick & easy

Nachteile:

I do not have any constructive criticism to offer.

Fantastic appointment scheduling software!

Kommentare: It helps me to avoid no shows and ensures I can book appointments for everyone effectively. Where necessary, they can also book appointments manually but I reserve this for the initial booking. I love that this helps me to manage my business well.

Vorteile:

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

Nachteile:

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

Best software for online booking

Kommentare: I’ve used other online boing systems before and they were basic and clunky to use. 10to8 is seamless with my diary and the messaging. Any issues then the help desk are on it really quickly.

Vorteile:

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

Nachteile:

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

Overall, the 10to8 platform and software has been great and very user-friendly!

Vorteile:

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Nachteile:

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Effective Software

Kommentare: I really like the system. We have even started using it when scheduling interviews with potential employees. It has decreased our no-show rate.

Vorteile:

This software has made scheduling so much easier! Our clients love it because they get all of the information needed prior to their appointment and reminders of their appointment as well. We can also send information via email or SMS txt.

Nachteile:

I would like for our reviews to populate on another platform like google etc. We have had some great reviews, but it is not as impactful for us to post them ourselves.It would also be helpful if we could set up what information goes to the client based on appointment type. Currently staff scheduling the appointment have to copy and paste the information to go out to the client based on the appointment type. If this feature exists, please let us know.

10 to 8 brilliant

Vorteile:

I love the features that client’s can self book rather than calling me. This means i receive more bookings as the software takes away a large part of my admin and keeps me updates with appointments. I have recommended this software to family/friends already

Nachteile:

Probably more options regarding booking options for particular services

Worth Trying the free version to see how it can help you

Kommentare: it is good. people who book on it find it straight forward

Vorteile:

organisation of my time . integration into website good

Nachteile:

some of the responses / reminders can be difficult to remember where they are in software can be hard . would like more flexibility in how messages display . Also it would have been good to display my phone number on the reminder text. also some address aren't found

Is really useful

Kommentare: Good. I am overall Happy. I have tried another webs (Calendly, and a couple more) and I preffer 10to8.

Vorteile:

It sintetizes in one single site almost all the features I neeed un orden to run my business.

Nachteile:

Price is high if I want to customize things. The gap between the first paid membership and the next level is way to mucho. It should existe an intermediate option.

It's hard to let go

Kommentare: Wonderful overall. Thanks for a great experience.

Vorteile:

10 to 8 has been a wonderful appointment scheduling platform and what I love most is the landing page that is customized and the ability to real time text with clients. I have used this platform for years, even after signing on with an EHR platform that offered online scheduling and calendar features which would have simplified things, I continued with 10 to 8 because I've yet found a platform as good as 10 to 8. Finally however I had to make the switch as it was too confusing working with two calendars with a full practice. Now I am moving over into my EHR completely and saying good bye to 10 to 8 and am truly sad to let them go. If there would have been a way to sync my 10 to 8 into my EHR I would have done it for sure.

Nachteile:

I didn't like having to merge clients all the time. There should have been a better way for returning clients to schedule without having duplicate listings for the same client. That got annoying. Likewise, I did not like the new platform and it seemed to have less features than the original. This was what helped me to make the switch because we were running into glitches with 10 to 8 and got tired of it.