Bewertet am 29.10.2019
Superb software for feedback!
- Super easy to set up on our own
- Can completely customize for different needs with any type of questions which works great for multiple teams
- The reporting is good - can filter most results and schedule and download the files for team reporting
- We have also recently started using this for client feedback as well by different teams Zonka Feedback has really helped us streamline our feedback management at our company!
Nachteile: We haven't faced any issues in the software yet.
Bewertet am 2.10.2018
Get your customer feedback easily
- Features to customize your feedback screen, they are having various option for feedback.
- Option to get user email, phone number and other details before they give feedback.
- In built kiosk, which will save your cost.
- Battery performance and monitoring.
- Alerts on feedback.
Nachteile: - Sometimes while submitting feedback screen takes lot of time before taking app/tab to the home screen.
Bewertet am 19.2.2018
Very good support and easy to use.
Vorteile: Easy to use, user can easily navigate and we can customize the feed back pages by own. Easy to track the feedbacks.
Nachteile: Exporting the data is lityle bit challenge. We can select different columns but exported data have different columns.
Bewertet am 23.9.2019
Good experience with Zonka - highly recommended
Vorteile: Ease of set up, customization and implementation
Nachteile: The inability to skip non relevant sections within a questionnaire
Bewertet am 9.9.2019
Really nice app !
Kommentare: We are leading enquiries in the retai sector using tablets. This app is really easy to use and efficient.
Vorteile: Functionalities are really complete, really nice reports, nice funcitionalities
Nachteile: Some design functions which are not fully supported
Bewertet am 8.5.2017
Zonka App has really really helped us a lot to improve our feedback collection and analysis system.
Vorteile: The best part is we moved from paper feedback system to zonka app which is completely digital and it has every day alert notification which is great. -The app does the complete analysis so it saves time -The dashboard gives to complete live information so that you can act on feedback real time.
Bewertet am 8.3.2018
Vorteile: I absolutely couldn't survive without this program. It makes my job so much easier! I would definitely recommend
Bewertet am 20.6.2019
Vorteile: Easy to use good costumer service, great response rate from costumers
Nachteile: I have no negative comments about Zonka
Bewertet am 12.5.2017
Zonka has been a huge help in gathering client satisfaction data.
Kommentare: Great data around client satisfaction.
Vorteile: Zonka is very easy to use, and the customization and reporting options are endless. It's very easy to create a professional-looking survey in minutes.
Nachteile: I have yet to encounter much that I would change. Some of the raw data is a little difficult to look at sometimes, but in the past 6 months, Zonka has made many improvements in this area.