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Über Provet Cloud
Entwickelt in Finnland ist Provet Cloud eine vollumfängliche, cloud-basierte Praxismanagementsoftware Lösung für Praxen und Kliniken jeder Art und Größe.
Some ready integration with lab- and payment solutions.
Working with zoo and exotics, the species and breed selection drop-downs prove very limited; most of my patients are 'mammal - other.
Nutzerbewertungen filtern (86)
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Nutzerbewertungen filtern (86)
New installation Provet large university hospital
Kommentare: Very good
Vorteile:
The ability to continue to develop and enhance the software to mt our requirements moving forward
Nachteile:
Sometimes workflow can be difficult to follow for the complex requirements moving between departments that we have
Antwort von Nordhealth
vor 6 Jahren
Hi Jon, Thanks so much for your kind review. We are always in contact with the project to listen to the users and develop functions that will help your work flow more smoothly. Thanks for using Provet Cloud! The Provet Cloud Team
Provet Cloud Review
Kommentare: Good so far.
Vorteile:
Easy to manoeuvre. Up to date interface/ display and you can adapt it to suit your business.
Nachteile:
I would like to be able to switch currencies at the invoice level., not just on settings
Antwort von Nordhealth
vor 5 Jahren
Thank you for your kind review. We try to make sure that Provet Cloud is easy to move around in, and we're glad that we're succeeding in that. Your suggestion about the currency is a good one, and I will add that to the suggestion list. Again, thank you, and welcome to the family! The Provet Cloud Team
Terrifying Provet Cloud user experience!
Kommentare:
This product has been 4-5 years on the market. Yet it seems like it is a pre pre ß-version.
For the vets and the clinic- it slows down tasks, make the process messy and worst of all, you are not sure if everything was covered. Did I miss something? Did I notice everything in the the history, previous lab results, medications, etc., Really terrifying experience
Vorteile:
Hard to find much good. Some ready integration with lab- and payment solutions
Nachteile:
Very messy user panel, several clicks for simple tasks, the overall feeling is "I am lost". E.g finding lab or pathology results is sometimes just not possible, you don't find the path. Prescribing drugs is just basics, you cannot rep your tasks Finding diagnosis etc is a hell. You'd better know what to look for to make a search, well yeah, the you should not even have to search, do you? And so on and so fourth. And about the support: yes they may answer, but with these massive problems, who cares anymore - you get exhausted and feel it is not the task of the end users to do the development work.
Antwort von Nordhealth
vor 5 Jahren
Thank you for your honest feedback on Provet Cloud. It is this type of blunt analysis that we use to make Provet Cloud better. Please contact me directly to discuss your concerns and allow me to gather more detailed information, as well as offer you some additional training on our system. You can reach me at the email address included in this response and we can set up a time to talk about these concerns. I look forward to hearing from you.
Old Dog
Vorteile:
Access to the system is easy and file attachments very easy and time-efficient compared to what we had before.
Nachteile:
Not really the software, but I am an old dog having to learn new tricks. Not really set up for a multi-branch practice yet, but problems are worked upon straight away.
Antwort von Nordhealth
vor 5 Jahren
Thanks for your review! Welcome to the Provet Cloud family. :)
Review
Kommentare: Booking confirmation to patients gave less missed appointments. More flexible than our previous system though there are still some annoying bugs in the system which takes time to get solved.
Vorteile:
Article management, booking of patients, lab integration
Nachteile:
The new look implemented today, it's just a grey mass of text, this was not an improvment for the users. Colours hard to separate from each other the look almost the same. Stock management do not work properly wheen have two different sites. Scheduling when updates need to be done on existing schedule with bookings already done.
Din veterinär
Kommentare: Easy to use and several ways to same result
Vorteile:
Easy to use, easy integration, Like that I can use it on my Iphone
Nachteile:
The cost and all the add ons that cost more
In Betracht gezogene Alternativen: Animana
Warum Provet Cloud gewählt wurde: Old system
Gründe für den Wechsel zu Provet Cloud: Cheeper
Provet Cloud
Kommentare: Excellent, the product works well. They are receptive to improvements and feedback and are continually moving the product forward. The UI is one of the best in the veterinary market.
Vorteile:
Easy to use and very intuitive compared to a lot of the competing tools. Patient management is excellent. Consultation flow works well although some tools for reducing missed/miss charging would be beneficial here. API is one of the best for veterinary software. The team are always working on more integrations which generally work well without issue.
Nachteile:
More data accessible via the API. Some tools for billing rules (not just templates) to reduced the chance of missed items. Label printing can be buggy at points.
In Betracht gezogene Alternativen: Animana und easyVET
Gründe für den Wechsel zu Provet Cloud: Better interface, UX, API and tools.
Tough start, worth it in the end
Kommentare: Once you get to know the system and have experience working in it, it adds a good flow to your working routine.
Vorteile:
- The fact that it can be customized to fit different purposes - you are able to create a Provet page for each clinic within your hospital where each one has it owns settings according to the need of the users. - That you can integrate your referrals straight into the software and send email replies through it without having to deal with a separate email. - You can continue to alter some parts of the software.
Nachteile:
- You need a lot of assistance/training when you start using the software, it's not logical to understand by itself. - Even though it's positive to be able to continue to adapt the software as you go along, it also makes it difficult for the users to keep up. - Online platform makes it vulnerable.
Everything a clinic would ever need and more!
Kommentare: Clients do forget their consultations if not reminded, this way it is very easy to plan their visits. Also we can do trending and all the things to follow up a patient. At the moment it is a bit hard to forget your clients past issues, as they are always on cloud so you can get more complete history based on an actual data, not just what the owner says. Clients feel more comfortable when you know about their pets health problems in advance so they think you remember them. That way they are more than happy to stay in your clinic.
Vorteile:
Cloud based, fully automated and very comprehensive. It is developed very user friendly. Possibility for lab equipment connection.
Nachteile:
Lack of separate field for annual vaccination and separate reminder for that. Otherwise fully complete.
Antwort von Nordhealth
vor 7 Jahren
Thank you so much for your kind review! We are working on the vaccination request, and hope to have something out by the beginning of next year. Thank you for being a valuable Provet Cloud client!
Provet
Kommentare: My assessment is very positive because it has made our work much easier and we can also have all the tests done on a patient together in it's file to access them whenever needed.
Vorteile:
the option to create templates to write the clinical exam more quickly and accurately
Nachteile:
Difficulties do connect with Idexx station.
Antwort von Nordhealth
vor 6 Jahren
Thank you for your review! Make sure to reach out to Support regarding any issues you have having to connect to your IDEXX station. We're glad that Provet Cloud is making your work easier, since that is our goal!
Would recommend time and time again
Kommentare: Very pleased, and would recommend time and time again.
Vorteile:
Having used a number of PMSs, I never fail to be impressed by the ease of use of the software, and intuitive functionality.
Nachteile:
It would be good to be able to manually enter the species. Working with zoo and exotics, the species and breed selection drop-downs prove very limited; most of my patients are 'mammal - other'
Antwort von Nordhealth
vor 5 Jahren
Thank you for your kind review! So glad that you are enjoying using Provet Cloud and that it works well for your clinic. Our sales and/or support might already have contacted you concerning the species. :) - Provet Cloud team
Provet Cloud
Vorteile:
patient remission feedback e-mail system is good
Nachteile:
Setting up the business settings is very complicated. There are still many defects that make daily activities very difficult, many errors and the customer support is unable to give advise/help in these problems. Does not work with IDEXX external laboratories yet as the system is now under some changes.
Antwort von Nordhealth
vor 5 Jahren
I'm sorry to hear that you've had a negative experience with Provet Cloud. We endeavor to be the best VPMS out on the market, and in your case, we have not been able to do that. I have forwarded this on to our customer care team to see what can be done to make it better for you. The Provet Cloud team
Nice and Sleek Multipurpose Product
Vorteile:
Easy to use, nice feedback system and pleasant aesthetic.
Nachteile:
Customer management needs more improvement, categorization of clients would save a lot of time when performing accounting. Also schedule feature should be revised for easier and flexible use.
Antwort von Nordhealth
vor 5 Jahren
Thank you for taking the time to review Provet Cloud. We appreciate the feedback and we have been making some changes to the scheduling module based on customer feedback. Please feel free to submit any ideas that you have -- we can't guarantee that they'll be developed, but we will certainly take a look at them! Welcome to the Provet Cloud family! The Provet Cloud team
I am quite pleased
Kommentare: Generally easy to use and easy to make costumer bills. All employees can use it in different rooms at same time.
Vorteile:
You can use it anywhere...at work, at home. If ther are days off at work, it is good to see what's coming next day.
Nachteile:
The bills you have confirmed you can´t deleted. Sometimes happends that double bills, and it is hard to fix them. Would be better if ther are possibility to delate wrong or double bills.
Antwort von Nordhealth
vor 7 Jahren
Hi Dagmar, Thank you so much for your kind review of our product. We're quite proud of it. As for being able to delete bills, that function is not available to users mainly due to complex legal restrictions. However, we are looking into ways to more easily allow you to manage those inevitable mistakes. Watch our email newsletter for more information. Thank you again for being part of our Provet Cloud family!
Provet Cloud review
Vorteile:
It looks nice. When You learn more about the cloud more, it gets easier.
Nachteile:
The billing does not function like it should. It could be made more easy. When You want to look at past patients, it's too messy to find.
Antwort von Nordhealth
vor 5 Jahren
Thank you for your candid review of Provet Cloud. We're sorry to hear that you are having trouble with the billing. I'd like to have someone contact you about the issues and see if they can perhaps suggest a better process, or if there is something we can do on our end. Someone should be in touch after the first of the year. Thank you again. The Provet Cloud Team
Provet Cloud review
Kommentare: Too many unsolved problems.
Vorteile:
Price, cheaper than Provetnet. More modern look than in Provetnet.
Nachteile:
Not suitable for equine practice, mostly horses but allso smalll animals.
Antwort von Nordhealth
vor 5 Jahren
Hi Tiina, Thank you for taking the time to submit your review of Provet Cloud. I have forwarded your concerns to our sales and support teams for review. I hope that you will come back to see how we've improved over time.
I think it's a very complicated system. It demands a lot of "clicks" to get anywhere.
Kommentare: I'm not sure there are any benefits yet!
Vorteile:
That you can order lab tests directly in the system and the price will attached automatically. It is rather simple, when you get that far, to have the contact with the customers insurance company. I think the system we used before (Trofast) has a lot of more "shortcuts" that saved us a lot of time.
Nachteile:
All these "clicks". Everything take a lot more time to do now, earlier I used the system Trofast. I spend a lot of more time at the computor desk today, than with our earlier system.
Antwort von Nordhealth
vor 7 Jahren
Thank you for your candid review of Provet Cloud. Our support team is currently in contact with you to address your concerns.
Easy to use and simple in all way. Missing some connections (pharmaca, Kennel Club, insurances).
Kommentare: Customers like it, simple in practice, good raports.
Vorteile:
Purchace and start was really easy. Simple to use and good raports for all needs. Customer service excellent!
Nachteile:
Web time appointment (clumsy and old looking), I desided not to use it. Waiting for important connections to come...
Antwort von Nordhealth
vor 7 Jahren
Hi Piia, Thank you for taking the time to leave a review! Glad to see that you are happy with our customer service and the reports. Please let us know what you'd like to see changed in the online booking feature, as well as the connections that you feel are missing. We are definitely working on more integrations with the insurance companies and pharmacies. Thank you again! The Provet Cloud Team
my opinion
Kommentare: It quickly becomes clear, many different search options,
Vorteile:
the search engine is simple and straightforward
Nachteile:
entering a barcode will open a new, not necessary, window
Antwort von Nordhealth
vor 5 Jahren
Thank you for your kind review, it really means a lot to us! Thanks for being part of the Provet Cloud family! The Provet Cloud Team
Using Provet Cloud
Kommentare: Provet Cloud is primary made for small animal clinics, what's harmful. I have asked some modifications, but at least yet they had happened.
Vorteile:
I like most that I can send files via email.
Nachteile:
Least I like that software is often slow.
Antwort von Nordhealth
vor 5 Jahren
Thank you very much for your review.We're always working on ways to make Provet Cloud work more efficiently and performance is something we aim to improve further upon.
provet cloud
Vorteile:
provet cloud is easy to use. whenever i encounter problem, help is always there.
Nachteile:
there is no clinical template in english language.
Antwort von Nordhealth
vor 5 Jahren
Thanks for your kind review. The text templates are personalised by the clinic. Please reach out to your support representative on more information about the templates. Thank you again, and welcome to the Provet Cloud family!
From a laboratory worker...
Kommentare: Some problems when we searching for lab analysis. I'm working with the laboratory analysis and try to get it better.
Vorteile:
That it is a lot of possibilities to get the software as we want it. Easy to fill in laboratory answers. I like that all analysis can go over automatically from the IDEXX system.
Nachteile:
Sometimes many "clicks" to get to the right place....
Antwort von Nordhealth
vor 6 Jahren
Hi Anna, Thank you for your lovely review! We are working on the clicks, and appreciate the feedback. Very happy that you find Provet Cloud to be so useful with your lab work. The Provet Cloud Team
Quite flexible
Kommentare: From all clinic programs I`ve tried this is the one which correlates with our need. The team is very supportive and trys to help and fulfill every wish :) Some features need to be approached around the corner but if we had a good internet connection, this would not be an issue.
Vorteile:
Simple, correlates with our needs. Helps count the remedies amount and cost.
Nachteile:
It`s sometimes difficult to correct the mistakes one has done but it will be easier if you get used to the whole program.
Very good, up to date features
Kommentare: Good software, up to date
Vorteile:
Good features, easy to use, easy to switch between different departments without logging out and back in again
Nachteile:
Takes a while to learn the software, and to learn how to effectively use it to clients and my benefit
Antwort von Nordhealth
vor 7 Jahren
Thank you for your kind review. We strive to make Provet Cloud easy to use, and to listen to our client needs so that we can update with the most relevant features. Thank you for being a client of ours!
Provet Cloud review
Kommentare: Provet Cloud helps to customize all medical cases. Its easy to find patients information.
Vorteile:
It is very easy to use, nice interface.
Nachteile:
there is nothing I don't like about this software until now
Antwort von Nordhealth
vor 6 Jahren
Hi Julia, Thank you for your kind review! So glad that you are enjoying using Provet Cloud and that it works well for your clinic! The Provet Cloud Team