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Über Caspio

Caspio ist eine führende Low-Code-Plattform für die Erstellung von Online-Datenbankanwendungen ohne Programmierung.

Erfahre mehr über Caspio

Vorteile:

I wanted to build something web database but I am not equipped with solid computer skills, and Caspio really saved me a lot of time and effort to get what I wanted.

Nachteile:

There is a bit of a learning curve if you are unfamiliar with database software. In the beginning I had trouble integrating it into my WordPress website and making it mobile compatible.

Bewertungen zu Caspio

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,4
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,4/10

Caspio hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 213 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (213)

Henry
Henry
Systems Manager
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

OK product, appalling support

2,0 vor 3 Jahren
Untertitel auf Deutsch sind im Videoplayer verfügbar
Daniel
Daniel
Marketing & Comms Team Leader in Neuseeland
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

High Feature Low-Code SAS

5,0 vor 4 Jahren

Kommentare: After trialing a large number of low-code software, this option was a clear winner due to the customizability of apps and compatibility with wordpress.

Vorteile:

Fully featured software. Rock-solid infrastructure. There is few things that we have found can't be done with capsio. Any additional features can be custom developed. Unlimited users, unlimited tables. Dataviews can be purchased cheaply. Specialists also provide very helpful 24/7 live chat support.

Nachteile:

Storing 10,000+ of photos inside the apps can become a bit expensive.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy App Deployment; Very low code; Lots of functions

4,0 vor 4 Jahren

Kommentare: Overall Caspio is an inexpensive way to publish your apps. If you have an idea but don't have enough coding experience, or if your team is small, this is an excellent service. If you are an advance web developer or if you need an app that does some advanced operations, this servive will not fit your needs.

Vorteile:

Caspio is an excellent app deployment tool. Period. We had the "mid tier" level, so base your expectation accordingly. Caspio hosts your databases, your user authentication, your web deployments, and hosts all your actions. It's very low code involvement, so if you have an idea for an app, you get it up and running in 15 minutes. Their customer support is quite helpful and they will back to you, but again, we did have a mid-tier plan.

Nachteile:

While low code involvement is good for quick deployment, it's limitation is lack of flexibility on your own customization. While Caspio let's you customize some of the "look and feel" of your app, advanced operations/visuals are not easy to do and when you can do them, they are clunky.

Craig
USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Great potential, but stay away if you're not an enterprise client

3,0 vor 6 Jahren

Vorteile:

- Basic database builder tools have more built-in options than similar software, so it's easier and faster to build more complex setups - If you don't know code, the interface and logic is very close to MS Excel, so the learning curve isn't too bad - Easy to embed and publish applications - Has an unlimited app user model (though not administrators), which is superior to other database app builders that limit user capabilities and charge based on users. This is ideal for customer-facing applications where users need to be able to more advanced functions outside of simply viewing. - Offer a free plan that is fairly well featured, though would only be useful for internal or personal apps

Nachteile:

- Pricing structure is highly frustrating for a small business user or team. Basic paid plans have no access to APIs, Zapier, or automation/importing, which is high for the base plan compared to similar apps. To get those features, the next level jumps over 4x higher. - "Datapages" allotted for each plan (which is the foundation of the app) are misleading since similar competitors use an allowed number of "apps". Some basic applications in Caspio need 10-20 data pages, but the basic plan only allows 5. Ultimately a large amount of time was spent figuring out how to cut out pages and combine features, killing user experience. - Had a bad experience with customer support (sales) when I accidentally deleted an entire table. Was informed that as a basic/free trial user they would have to charge me to get the table back, even though it existed. And days saved was only a few, so had to quickly decide. They were not sympathetic to my plight even as I was in the evaluation stage. - If you're a major enterprise with a large budget and some programmers, Caspio may be an ideal solution. If you're a small business, be very careful when evaluating and I'd recommend looking elsewhere. The subscription models and definitions are confusing and you may find yourself with an app built during the free trial and realizing you can't possibly afford to launch it.

Eric
Director in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Caspio - create powerful web applications with little to no coding.

5,0 vor 3 Jahren

Kommentare: We collect data from a variety of customers and generate benchmarking analysis. We used Caspio to not only collect the data and manage the data process, but also have created a management backend to control our internal processed to create custom reports. The workflow capability automates a lot of work for us which has improved our productivity (for example, automatically sending status reports for review).

Vorteile:

If you have a group of Access gurus, you can master Caspio. The applications allows you to take your database applications online very easily, but also provides a high degree of customization (using JavaScript, CSS, and HTML) to build full applications. We replaced manual, inefficient processes with online workflow-enabled applications in very little time.

Nachteile:

There are very few features that I do NOT like. This is just a great application and we have used it to automate our remote processes, collecting data online and the management portals to run our business.

Antwort von Caspio

vor 3 Jahren

Hi Eric! Thank you so much for taking the time to review us. We're happy to hear that you've significantly improved your productivity with Caspio. If you have any features you want us to include in the next releases, feel free to add it to our Ideabox: https://casp.io/3rd0tmK

Karen
Consultant in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Caspio is a robust, affordable option for organizations without in-house IT!

5,0 vor 4 Jahren

Kommentare: A software developer for over 20 years, I help small to medium-sized organizations, mostly nonprofits, find affordable software that supports their business processes. I found Caspio when I was searching the marketplace for a low-code platform that could be used to build a type of software that does not exist in the marketplace and it allowed an organization to build their dream application in a matter of months....custom software at an off-the-shelf price! I have been impressed with all the options available as well as the excellent online documentation and customer service of the Caspio support team.

Vorteile:

I think Caspio is incredibly easy to learn and use and it allows non-technical professionals to quickly establish a data-centric web-based application without needing to know Python, Java, or another programming language. I have been a software developer for 20 years, so for me the tool takes even less time -- and functions like triggered notifications and tasks allow me to add "behind-the-scenes magic" so one process can trigger dependent processes in a seamless way. I also love the support team's helpful and responsive attitude.

Nachteile:

Truly my only complaint is not a bad thing, just a choice -- I wish I did not have to wrap all the Caspio code in separate HTML, mostly b/c I do not think it is as easy to teach to non-technical people. Most of the organizations I work with need help getting everything set up and launched but then can largely be trained to maintain and extend their Caspio app...and while HTML and CSS are not complicated, they are not as predictably explainable as the tables and datapage interfaces.

David
President in USA
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Caspio for the win!!!

5,0 vor 2 Jahren

Kommentare: My overall experience with Caspio has been very good. I'd highly recommend Caspio to anyone who is looking to create powerful, customizable web and mobile applications.

Vorteile:

Excellent feature set.By far and away the best technical support of any company I work with, always responsive and helpful.Great training and reference resources.Extremely customizable, limited mainly by CSS, HTML, and JavaScript.Less expensive than many other no code/low code platforms.They actually even offer a limited free tier, which has been great for me to help non-profits keep costs low for certain smaller projects.They keep adding new functionality.

Nachteile:

At first the interface took a little getting used to, but now I find that I miss it when working with other platforms. I also didn't understand the datapage concept at first but now that I get it I actually kind of like it.

Antwort von Caspio

letztes Jahr

Thank you for taking the time to share your feedback! We're thrilled you enjoy our features, support and training. Your feedback helps us improve. Delighted to have you on board!

Quinn
Customer Support in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Grows with you

5,0 vor 4 Jahren

Kommentare: I would say that one of the best things about working with Caspio is the drag and drop builder as well as their support staff.

Vorteile:

Our company was looking for software that would enable us to launch clean, professional looking website features quickly. Caspio offers a fairly simple used interface that allow rapid development of new ideas and their features are well rounded. They have some of the best support staff around.

Nachteile:

Some of the features we need are only offered on costly plans.

Elena
CEO in USA
Personalwesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

So Impressed

5,0 vor 5 Jahren

Kommentare: oh the customer service both on chat, email, and phone, is a cut above the rest. I don't know how Caspio manages to always be there for me... so impressive. Way better than the big guys.

Vorteile:

This cloud based Database management solution is really helpful for non-coders like me. So many features that really made my consulting business excel in the competitive industry like mine.

Nachteile:

There should be a multiple check box feature, where the choices can be pulled from other fields. Also, the rules for conditions are very limited. For example, if you want to disable other check boxes when one check box is selected - you will never be able to do another conditional rule for that check box that you have said should be disabled. I mean, there should be an ability to apply multiple conditional rules on a field.

Trenton
Manufacturing Director in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customized Data Reports

4,0 vor 4 Jahren

Kommentare: We were able to work with the project management team to build a productivity, waste, and uptime reporting tool that streamlined our process and cut many labor hours out of each week.

Vorteile:

The software is web based, so you can reach it anywhere.

Nachteile:

If internet is down, the software is not usable.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great out of the box, with options for advanced applications

4,0 vor 4 Jahren

Kommentare: We are converting a manual workflow for a team (with variations depending on individuals) into a stream-lined online application, with consistent data, access control and automatic email alerts for all parties involved. This will allow the team to spend more time on other issues.

Vorteile:

One can create an on-line survey within a few days. Online support (via chat, email or phone) always tries to find a solution for you, and is also honest in stating when your ideas cannot be achieved. There is also a great user forum.

Nachteile:

For a more complex workflow and for refinements in display of data, one has to learn/know about SQL and Javascript

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Definitely not "no-code", but still low-code and very powerful

4,0 vor 5 Jahren

Kommentare: I felt very empowered with Caspio, but kept running into walls. I don't know Javascript or HTML so anything code-related that wasn't laid out exactly within a tutorial was frustrating to tackle. I also struggled to build out a front-end that looked good and tied to the datapages I was building, and the templates Caspio provided me still required that I knew web development to get running, and I did not know how to customize them. I did appreciate that pages could be easily embedded within Wordpress or other website builders. If I knew how to code, I would definitely use Caspio though. It gets thing up and running sooo fast. Using as a base for the backend is a great idea as it is 100% customizable. In that case I would totally recommend.

Vorteile:

It is 100% customizable, and there are tutorials for just about everything. The community forums are also active, with Caspio support actively participating. Professional Services seemed very capable and able to do just about anything for you if you needed it.

Nachteile:

For just about everything I wanted to do there was some need for a "custom" solution, and I was heavily dependent on my account manager who was always ready to refer me to Professional Services for even simple integrations.

Antwort von Caspio

vor 5 Jahren

Thank you for the valuable feedback. While many complex applications can be fully developed using Caspio's point-and-click and drag-and-drop tools, the ability to extend the platform via industry standard languages such as JavaScript, HTML, CSS and SQL opens up additional capabilities to innovate and build something truly unique. Thank you again for your feedback and we'll be sure to pass it on to our team internally.

Oliver
Head of Product Development in Dänemark
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More than meets the eye

5,0 vor 4 Jahren

Kommentare: Caspio has more than made our flagship application possible for us without having a team of programmers. It has widely extended the possibilities of the application and helped inspire features and the overall scope of what our application is and can become. After years of working with Caspio, I have learned to use the platform to much of its potential, and yet I still haven't found the limits to what it can do. The platform specialists are very skilled, and with expert sessions available, you can accomplish things on Caspio way beyond what it appears to offer. It is, indeed, much more than meets the eye.

Vorteile:

While Caspio is a low code platform enabling fast development of very high quality apps, it does not stop there. What has been important to me, is that the platform is virtually unlimited in potential. The versatility and quality of this platform makes it the perfect choice even for high complexity applications.

Nachteile:

Simple apps may be developed very swiftly, while maintaining high levels of security and quality. More complex apps require more capacity and in depth development. While this is a low code platform, it does not prevent the use of code, and with it, the possibilities seem limitless. And it still has all the benefits of not having to code from scratch, ease of use, high security, etc.

Gordon
Director of Research in USA
Hochschulbildung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Extremely Useful Resource

5,0 vor 5 Jahren

Kommentare: We use Caspio to help distribute data, to inform stakeholders, to allow users to narrow results and answer their questions, and to hopefully allow for a stronger understanding of what we do (our business plan) and how we do that (our business model). Ultimately, as a public research university's academic program, we need to provide transparency and accountability.

Vorteile:

Ease of use, ability to develop skills within and while using the software. Online tutorials (including YouTube videos/projects) are very helpful.

Nachteile:

Some of the definitions for associations between fields (e.g., cascading listbox...) can at first leave a new user uncertain about how the form or data-page will function.

Brenda
Web Developer in USA
Non-Profit-Organisation Management, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Building Databases Made Easy

5,0 vor 4 Jahren

Kommentare: My overall experience with Caspio and their customer service has been A+. My account manager has been with me from the beginning and has always replied to every message within one day. The technical support is always there to help and fix all of my problems without hesitation. The users of my database (Ages: 40-70) never complain, everything is easy to manage and they love the Membership Database and how pretty and manageable it is.

Vorteile:

What I like most about Caspio is that you do not need to be a master in code development in order to build a database online. The click and go step by step process is very easy to use. Also, implementing within WordPress or other applications is very easy to do. The How-to Videos are an excellent way to learn to use the product. The formulas within the tables allow you to be more diverse with your structure. I can't name just ONE thing, I love many!

Nachteile:

When I first purchased Caspio in 2016, I was not able to export in PDF, with their updates that is now possible, but my only issue is in order to use you have to have the level of Caspio, which will cost more money. The good thing is if you want a change submit a request, 9 times out of 10 they will update and include with their next release.

Greg
CEO in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Best Cloud Database Application in the Market!

5,0 vor 4 Jahren

Kommentare: I have been an extremely satisfied Caspio customer for over 12+ years. I have built hundreds of apps using their cloud database platform and they have allowed my company to quickly and effortlessly deploy applications in a timely fashion. In my opinion, there is no better cloud database product in the marketplace. Caspio is simply the best!

Vorteile:

- Ease of Deployment - Low Code Environment - No Hardware to Maintain - Zapier Integration - The product continues to evolve.

Nachteile:

- Looking forward to more advanced Zapier integrations such as the ability to search for a record in the database. - Scheduled reports via email would be a welcome enhancement

Ryan
CISO in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Greed

2,0 vor 4 Jahren

Kommentare: terrible

Vorteile:

Easily to deploy, and this is the only thing you do well.

Nachteile:

Your operations regions are siloed. If one site goes down your service is unreachable. 8x8 does concurrent datacenter streaming for real-time communications across several data centers that's baked into $15 a month that also includes calling to 14 countries at no extra cost, video and voice conferencing, SMS, and a desktop and mobile app. We're on an older plan called performance. We've asked to add SAML SSO to our plan because it's not offered. We were told it would be $400 a month, in part, because of engineering fees. Do you bake engineering fees in the monthly cost for moving customers to a higher plan? How is it that companies like 8x8 can offer SAML SSO for less than $1 a month, companies like OKTA (who specialize in SAML SSO) can offer integration into 40 services and customized deployments for $2 a month, and Micorosft offers SAML SSO as part of their free tier of Azure AD that also includes storage of up to 50k objects? How is it that your engineering and services fees are some of the most expensive in the industry? Pure greed is the answer.

Anna
Project Management Manager in USA
Glücksspiel & Casinos, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and flexible

5,0 vor 2 Jahren

Kommentare: My experience with Caspio has been very positive. Their support team is responsive, their documentation and videos are accessible and helpful, and the platform itself is excellent.

Vorteile:

Caspio's no code platform makes app creation easy and quick, while maintaining a great amount of flexibility. I've created tables, relationships, views, forms and reports, and I continue to create new reports and apps as new business needs arise. There hasn't been an issue we couldn't resolve. When we needed to build a new app and database to house suggestions and ideas, we turned to Caspio's project team (we didn't have the bandwidth to do it ourselves). They did a great job working with us to create the product we needed.

Nachteile:

Updating the style of reports isn't as intuitive as I'd like it to be but we've found some styles we like and continue to use them for most of our reports and forms.

Antwort von Caspio

vor 2 Jahren

Hi Anna! Thank you so much for taking the time to review us. We have a lot of tutorials on our YouTube channel to help you style reports. Please check it out here: https://casp.io/2z1kHlk

Theodore
Senior Operations Manager in Kanada
Logistik & Lieferkette, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Caspio for Logistics

5,0 vor 4 Jahren

Kommentare: I have found that the team at Caspio and the application builder itself are rock solid. Extremely reliable, willing to help with the very small issues that have come up. I could not ask to work with a better organization.

Vorteile:

It is so quick and easy to build data entry forms, surveys and reporting. Many of the applications I use take less than an hour to build from completion of planning to putting in use by our team at the warehouse.

Nachteile:

There are little things that you need some programming help with, like column justification in reports or adding colors, but they are minor and the support is out there to help the "non-programmer" get the job done.

Anthony
Anthony
IT Support in Niederlande
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product, expensive for what you can do.

4,0 vor 7 Jahren

Kommentare: Great database, you can make almost anything you want.

Vorteile:

-It works great -Easy to learn, takes maybe 2 weeks to learn, it's not as easy as using email but you can build very great stuff with it. -You can almost do whatever you can think of.

Nachteile:

With basic version, which you can do almost nothing with, 5 data pages not much, you can maybe build one useful thing or two. -ONLY 500 MB, used it in first week trying to learn how to work with all the 5 datapages. -Went over with 250 MB charged another amount. Really expensive. -If you have a small company I would NOT recommend caspio, if you have a bigger company and can pay for monthly that would be great, maybe then you can outsource to a company in India also -Basic NO unlimited support, 5 cases (which would be oke if you got more datapages and MB). -Support is difficult because you have to explain with chatting what the problem is, try that with a database, it's just really difficult, yes you can give them permission to access your database and help you out but they don't really do it. Yes, they have a free option for 3 datapages and 250 mb which you really can't do much, in 3 days just by logging in you would have used it up). I think caspio is great but the pricing hinders them from becoming the most used online database. I do hope they lower the price in the future or just fix their pricing structure each time we have to pay it just sucks the joy out of the database. We don't mind paying but the value and the price are not in sync. I did not find a better option yet for databases, but will probably be designing our own.

Jackson
Projects Officer in Kanada
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Caspio: A Superb Database Solution

5,0 vor 5 Jahren

Kommentare: A recent update (v19) impacted all the database applications created in Caspio. However, after using the ticketing system (1st in 2 years of licensing), they responded with fixes immediately within 1 business day. Impressive customer service on that front but not so much with testing of updates/patches.

Vorteile:

Caspio is very flexible allowing users to easily create many types of databases (submission forms, search engines, web pages, CRMs, Analytics etc).

Nachteile:

There is no easy backup solution. Caspio allows for 1 complimentary restore but will charge for additional. If they allowed the user to self backup and restore, this would be a bonus.

Scott
Vice President in USA
Bau, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

[SENSITIVE CONTENT HIDDEN] is a genius!

5,0 vor 5 Jahren

Kommentare: [SENSITIVE CONTENT HIDDEN] was amazing to work with. She took our ideas and built databases to meet our need in only minutes. Her knowledge of the product is off the charts. Every suggestion we threw at her, she was able to make happen for us. I can't recommend her enough. She is a huge asset to the Caspio team.

Vorteile:

Once established the program is very easy to use. The major advantage for us over our old Access database is you can log in from anywhere. Also, Access slowed down as it accumulated data, but Caspio has kept the same processing and retrieval speed. Finally, it looks much better and is easier to navigate.

Nachteile:

It can be hard to learn how to create the tables and datapages, but they do offer training to teach you how.

İbrahim
Mobile Application Developer in Frankreich
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Caspio Review

4,0 vor 2 Jahren

Vorteile:

Form entry screens allow you to create reports and applications without programming. You can quickly bring your ideas to life. Like Quickbase, it has a database-based approach. Unlike Quickbase, we can create different form login screens. It offers more flexible features for creating reports, forms and graphs.

Nachteile:

Because it is not model-based, it may not be suitable for your business if you have complex business rules. But other than that, it will see you more than enough for all your needs.

Antwort von Caspio

letztes Jahr

Thank you for your positive feedback on our flexible features for creating reports, forms and graphs. We are constantly improving our product with each release to ensure it meets the diverse needs of our users. Your feedback plays a vital role in this process. For any further assistance, please don't hesitate to contact our dedicated support team.

ALban
Ingénieur in Kamerun
Animation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

very practical in writing applications without code

5,0 vor 2 Jahren

Kommentare: overall perfect, all the apps i've built with caspio really help.

Vorteile:

I most often use caspio to build applications for large companies. they are very secure, the trial version allows you to delete the application before switching to the paid version. very easy to use for everyone

Nachteile:

the big problem with caspio is the cost which is very high whether for the paid version or the trial version

Tzofit
Vice President, Information Center/Archives in USA
Verlagswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Caspio for Mid-Sized Businesses

5,0 vor 2 Jahren

Kommentare: I really love Caspio, The Customer Service is wonderful, it is an easy application to get up to speed on and provides so much benefit. There are so many ways you can use Caspio to implement projects -- the ideas are endless.

Vorteile:

I love that I can use Caspio to create and develop my own applications, forms, and data dashboards with no IT involvement. It helps me get projects completed and out to employees. Most importantly, it helps me get my job done!

Nachteile:

I wish the data entry backend was a little more flexible and easier to use (i.e., moving columns around, going from field to field, ability duplicate data, etc.)

Antwort von Caspio

vor 2 Jahren

Thank you for sharing your experience with us, Tzofit! This made our day.

Tai
CFO in Südafrika
Bildungsmanagement, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Defective Billing Process and very little customer support

2,0 vor 2 Jahren

Kommentare: Except for the one person in billing who finally took ownership of the problem, Caspio is great until something trivial such as their credit card validation protocols go wrong and they will suspend your account rather than be pro-active and reach out to you. I see this as an untenable risk going forward.

Vorteile:

Was relatively happy with CASPIO's features and function for a year until CASPIO suspended the account.

Nachteile:

Loaded a new and valid credit card, which was repeatedly rejected by CASPIO.Rather than someone call me, CASPIO opted to suspend account instead, which caused critical automated pathways to grind to a halt, causing signficant reputational damage and operational chaos.Telephonic support insisted on a 9 digit support ticket number, whereas only 5 digit numbers are provided.Spent close to a week trying to get someone in billing onto the phone. Eventually managed to pass the credit card details to someone in billing (god bless [sensitive content hidden]) but the card details were still rejected. Eventually Caspio's dev team fixed their issue. But zero acknowledgement or apologies from Caspio as to what went wrong and whether it might happen again.