Great New Asset Management Tool

Bewertet am 25.7.2019
Kevin S.
Director of Quality
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I'd started w/ Reftab as a cloud based asset management tool for tracking and managing electric vehicle charging stations. I've also used Device42 then Insight by Riada as competing products because had developed integrations with Jira Cloud and Jira Service Desk Cloud for our task and service ticket management. Reftab continued to develop their product and has now integrated with Jira. Nice! The cost/month is currently less than 50% of the monthly subscription cost for competing products and the functionality and customer service are truly excellent for our asset tracking and management needs.

Vorteile: Great value for $
Integrates and Interacts with Atlassian Jira and Jira Service Desk (Provides link between the asset and any issues or tickets)
Bulk Import of existing asset information from existing tools.
Easy to setup new fields with different configurations.
Good filters to find what you are looking for quickly.
Mobile app/interface

Nachteile: The initial product did not integrate with Jira Service Desk. Reftab has since added this capability and setup was reasonably simple.

RefTab - an awesome way to keep tabs on your assets.

Bewertet am 8.12.2016
Heather S.
Technician
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been using RefTab since day one of its release. It's a an awesome product that every company should be on board with. Allows you to track your inventory easily from any device. It has changed the way I keep inventory. Definitely a worthwhile product for the money!

Vorteile: Simple, yet appealing UI.

Nachteile: None.

Most compact asset management tool

Bewertet am 5.1.2017
Roland Z.
Project Manager
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I reviewed a bunch of asset management tools to use within our company. Reftab is the only one which is smooth to use and reduced to the really needed functionalities. What often is what you need. We decided to use that tool for our needs. There are some tiny points which can be improved like the data import/data export for Loanees and Devices. Some controls are maybe not placed very intuitive but after the first find and use, everything is fine. Overall a nice and good tool! A nice new feature would be to print out not only the QR-Code with a digital number next to it rather the QR-Code, Digital number, Company Name, Device Brand, Device Title and the possibility to format the output (e.g. like another Avery template like the L6011).

Vorteile: Smooth and reduced to the needed functionality.

Nachteile: Some controls are hard to find, only in the context of a location or the Import/Export functionality.

Easy to use, flexible, and affordable

Bewertet am 18.12.2018
Dave C.
Teacher
Bildungsmanagement, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are a small public secondary school needing to track photography and video production equipment loans to students. Many of the equipment management solutions on the market are well beyond what we are able to afford. Reftab meets our needs at a comfortable price point, and the response of the developers to feature requests has been second-to-none. I'm really happy to have found Reftab!

Vorteile: The developers are very helpful and quick to respond to new feature requests. It is reasonably-priced and affordable enough for our public secondary school to use with students. Powerful features wrapped up in an easy-to-use interface.

Nachteile: Mobile scanning app reads barcodes quickly using the phone camera, but it is cumbersome to check out multiple pieces of equipment to the same user.

High value cloud based asset management solution.

Bewertet am 24.1.2019
Kevin S.
Director of Quality Assurance
Versorgungsunternehmen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Reftab has offered an easy to setup cloud based solution for managing company assets that are located in multiple locations all over the world. The product is continuously improving with a responsive sales and support team behind it.

Vorteile: Cost effective asset management solution with desktop and mobile asset interfaces. Two factor authentication. Highly responsive service/support.

Nachteile: Would ideally offer some level of interface with Jira Service Desk.

Great software at a great price. Amazing customer service!

Bewertet am 1.3.2019
Verifizierter Rezensent
Technologist
Forschung, 10.001+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Any issues that I came across during evaluation of the software was quickly and extensively answered by the support team. Amazing customer service.

Vorteile: There is a significant amount of functionality that can be tailored to your specific needs.

Nachteile: So far so good, at this time any questions or issues I had were resolved.

Wow! Great Features, Better Price

Bewertet am 12.12.2018
Jennifer O.
Resource Development Director
Einzel- & Familiendienstleistungen, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As a small non profit looking for a way to manage our tech assets, Reftab is a great fit! Customer service has been invaluable, too.

Vorteile: Ease of use, Customer Support, Help Modules, Pricing Tiers

Nachteile: I haven't found a single thing that I don't like about this solution!

Reftab - a great solution

Bewertet am 10.9.2018
David W.
Technology Coordinator
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Asset tracking and reservations of assets

Vorteile: Technical support is excellent , fast and responsive

Nachteile: Could have more features, but the product is growing

Flexible Asset Mangement app that handles multiple locations

Bewertet am 17.2.2017
Roy H.
Director of Quality
Hausmeisterservice, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We needed a way to have all our locations and departments to be able to see and manage their equipment in real time. The flexibility of being able to have our end users report on the condition of equipment in the field was helpful. We found that the developers responded to questions and even added features that made our oversight even easier. I highly recommend this app!

Vorteile: Has facility to manage multiple locations and can assign different levels of security for the users from read-only to full edit.

Nachteile: Is not always clear how the different options affect how the information is captured.

Excellent fixed asset tracking tool! Easy to use, with user-friendly UI, and great customer support.

Bewertet am 19.6.2018
Steve K.
IT Officer
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The UI is modern and well thought out. It's very easy to learn and use. In addition, the support level from the developers has been fantastic. Their team helped us with all setup issues and even added some features based on our needs. A+

Nachteile: There are no real cons worth mentioning. Any issue we have had, the support team has helped us overcome.

So far no problems

Bewertet am 4.1.2017
Tony K.
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis

Kommentare: Used it for new asset purchases of a company and it worked well. Using smartphone I was able to gather data quickly.

Office Administrator

Bewertet am 13.12.2018
Jamie L.
Office Administrator
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We are using Reftab to help us with inventory and to keep track of our items. So far this has been a great system for us!

Vorteile: One thing that is very helpful is the scanning feature on the app!

Nachteile: I wish I could format the Q-R codes a little easier.

Great service, great support !! Looking forward to our continuous growth with the help of Reftab!!

Bewertet am 4.1.2017
Robbie D.
Owner/Operator
Buchhaltung, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy to use! ..and very easy to view items within the mobile app !! It helps me get my assets into an excel sheet from the report builder.

Vorteile: Easy to use

Great tool to have

Bewertet am 4.1.2017
Jean G.
Technology support specialist
Hochschulbildung, 501-1.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: They have an Amazing product.
They always provide great customer service. Its all for an affordable price.

Vorteile: Ease of use. Secured

Nachteile: Nothing everything was great.