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Über MailerLite
MailerLite ist ein E-Mail-Marketingdienstleister mit Fokus auf Einfachheit, hervorragender Kundenbetreuung und schönen E-Mail-Designs.
The tutorials and ease of use. Being able to use landing pages and not have to use Zapier.
It's just a minor thing but can still be a little frustrating.
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Nutzerbewertungen filtern (2.074)
Great Features for a Reasonable Price
Personalisierte Newsletter
Kommentare: Mailerlite ist ein sehr einfach zu bedienendes Newsletter-Programm. Falls mal eine Frage in den FAQ's nicht beschrieben ist, hilft der Support sehr schnell weiter.
Vorteile:
Meine Kund*innen kann ich persönlich in meinem Newsletter ansprechen.
Nachteile:
Dazu fällt mir nichts ein. Wenn ich eine Idee habe, welche ich nicht lösen kann, dann hilft mir der Support immer sehr schnell weiter.
Mailerlite ist Super !!!!!!!!
Kommentare: Super Website Erstellung Tool
Vorteile:
Support , Tools , Übersicht , Einfach zu bedienen
Nachteile:
Das die Seite noch nicht in deutsch umgewandelt ist nur in , English ist .
Keine Verifizierung möglich, keine Support-Option
Kommentare: Sehr negativ.
Vorteile:
Kann ich nicht sagen, da ich meinen Account aj nicht vollständig einrichten konnte.
Nachteile:
Ich konnte meinen Account nicht einrichten, ich hatte ihn mehrfach verifiziert. Als ich nach Lösungen suchte, habe ich keine gefunden in den eingestellten Unterlagen und einen Kunden-Support gibt es nicht.
In Betracht gezogene Alternativen:
Amaaazing service, so easy to use and must have features
Kommentare: I have been using Mailerlite for myself and clients for years and find it so easy to use and their support is top class. I have worked with other well know email platforms before and they don't compare with Mailerlite.
Vorteile:
Mailerlite automations are super easy to set up, the interface makes it clear and friction free
Nachteile:
I find the grouping and segmenting slightly confusing but support is always on hand and super quick to reply
Antwort von MailerLite
vor 2 Jahren
Price, user experience and support - A triple threat if I must say so myself! Thank you for your review, Tiffany.
In Betracht gezogene Alternativen:
User friendly, lots of options, good reporting
Vorteile:
Easy to get started, user friendly, pretty intuitive, good report and analytics, easy to customize
Nachteile:
Requires approval before being able to use the service (that was standard when I joined though that might be different now)
MailerLite
Kommentare: Overall, MailerLite is an great email campaign app that works very good and has useful support. Is easy to use, create and and track the campaign. Importing contacts was fast and didn't encounter any issues.
Vorteile:
The most I like that is very easy to setup an email campaign. The app is well designed and very intuitive, easy to navigate and start campaigns. Setting up[ the account is straightforward and the support team really helped me when I was stuck. Another helpful think that has to be mentioned is that email builder is very good, templates are mobile optimized and easy to customize.
Nachteile:
From my point of view MailerLite works perfect as it is.
My Horrifying experience with MailerLite
Kommentare: My experience with MailerLite. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. After weeks of research on the best and most economic way on how to send weekly emails to the subscribers of my small business , I choose MailerLite. What a mistake ! It turned out to be one of the most painful experiences as a small business owner. I give them credit, when it is due : Easy to navigate interface and professionally pre-made templates seemed a perfect match for my needs. As a small business owner, my first goal was to find a bulk email software that is easy to use and has a friendly and responsive customer service. For years, I used one of the major bulk email software providers, but they have become really expensive compared to what you get in return for these email campaigns. Finally, I made my decision and enrolled in one of MailerLite plans that seemed very attractive; at least on the paper! 15000 subscribers and unlimited monthly emails for $30!! WOAH !!! what a great bargain. Right? Not that fast ! They were very quick to charge my business card for the $30. I spent few hours to create a perfect email and uploaded my mailing list of 15000. and start creating the first campaign on MailerLite. This is where the nightmare started. When I wanted to send out the email, I received an email from their support team that I am not allowed to use more than 2000. ( i paid for 15000 subscribers with unlimited monthly emails) . I told them that I won't have it that way and they should cancel my account. They reached out to me and assured me that everything would be fine, hey approved me for 5000 and promised to increase my quote after the first few emails to prevent spams. Fair enough! After sending out the emails, they told me that I have breached their spam policy since the hard bounce of my emails were more than a certain number that they allow. I was not very happy with their decision but again, its their policy and I have to follow it. So I accepted their decision and didn't argue with them. But this the same email list that I have used with the other major email provider. I knew this is a small company with few resources and I have made a mistake. Obviously, I didn't want to pay for a service that I am not allowed to use. quite simple. So, I ask them to cancel my subscription and refund me the $30 that they have charged me !!! They kept me waiting for almost 4 days and then they told me that they have decided to keep my money ?!!!!!, and obviously they have access to all the 15000 subscribers on mailing list !! Customer service is the forefront of a business and I am really sorry to say that theirs is NON-EXISTING. Since the goal of this review was to save others some time and un-wanted headache, I have not mentioned any of the other competitors that make a much better option. Since then, I have signed up to another provider for only $5 extra and I could not be happier. I learned my lesson , cheaper choice is not always a better one. It is wiser to pay a bit more and go with a company with a better customer service and more resources. If even you think that you won't have the same issue that I had with them, still think of your need of customer service at some point. I hope this has helped you in your search. Good luck!
Vorteile:
You would get a Cheap service
Nachteile:
You would loose your money. They blame you for their failure to just charge your credit card for no service. Their system can't deliver and then they blame you. read other reviews all over web. Many people have complained about their delivery rate. You would loose your mailing list to them.
In Betracht gezogene Alternativen:
Great for starting out
Kommentare: I did like mailerlite but once it came time to upgrade when I reached 1,000 subscribers, I felt that others offered more for my money, even if they were slightly more expensive.
Vorteile:
I loved that up to 1,000 subscribers, it was free to use with pretty much all of the features. It's easy to create opt in forms, subscriber lists and segments etc.
Nachteile:
If you're on the free version, there's no customer support. There's not even a way to contact support without upgrading, you get sent to the knowledge base. It was a big problem for me as there was no answer to my issue on the knowledge base.
In Betracht gezogene Alternativen:
Good Email Management System
Kommentare: My experience with Mailerlite is very good. Although as I’ve said it’s a little clunky to get around it has served it’s purpose for my business.
Vorteile:
I like the versatile features. It has capabilities to do landing pages and that is an invaluable feature for my business.
Nachteile:
It was somewhat hard to navigate and less user friendly than other email management systems.
Easy once you get it
Kommentare: Overall, I recommend MailerLite, I've not had any issues and it doesn't take forever to set up. It has all the things you need in an email marketing platform.
Vorteile:
I like that Mailerlite is not expensive. I also like that it allows you to customize fonts in the email. It's easy to build a campaign. It's easy to import contacts and manage. My landing page was easy to build if you want it simple or if you are a template and go type of person.
Nachteile:
It's not as customizable as I'd like it to be. You can't change text on the actual email, you have to edit in the box to the side. It's confusing until you get used to it.
In Betracht gezogene Alternativen:
Mailerlite is my go to choice
Kommentare: Mailerlite pairs well with nt HubSpot account and pulls all my contacts from the CRM effortlessly and email marketing is so easy to setup.
Vorteile:
Mailerlite is clean and simple to use. I lvoe the UI and it does exactly what i need it to do.
Nachteile:
Nothing i can think about right now. I love it.
Love it must have
Kommentare: Overall, my experience with MailerLite has been extremely positive. I have been able to effectively communicate with my target audience and drive engagement with my email campaigns. The analytics provided have allowed me to track the success of my campaigns and make data-driven decisions for future strategies.
Vorteile:
The user-friendly interface of MailerLite is what I liked most about this product. Navigating through the platform is incredibly easy, and I was able to create professional-looking email campaigns in just a few minutes. The drag-and-drop editor is intuitive and allows for customization of templates to fit my brand's aesthetic. Additionally, the automation features have saved me a significant amount of time by setting up drips campaigns and autoresponders.
Nachteile:
However, one aspect that I found to be a bit cumbersome was the lack of advanced segmentation options. While the basic segmentation features are sufficient for my current needs, I can see how more complex campaigns might require more robust segmentation capabilities.
Overall a great experience
Kommentare: MailerLite offers a wide range of features, with none of the essential ones missing. The interface is intuitive and user-friendly, making it easy to navigate. Even when I encountered a minor issue, their customer support was quick to assist. Overall, it's a well-rounded platform that meets all my needs efficiently.
Vorteile:
Mailerlaite has a lot of features and none of the important ones seem to be missing. Great interface and easy to use.
Nachteile:
I honestly can't think of anything. Even the customer support quickly assisted me the one time I encountered trouble.
In Betracht gezogene Alternativen:
Easy to use Email Campaign Builder
Kommentare: MailerLite is easy to use and their team has been very responsive. For example. when we had to upgrade our license as we had hit our subscriber count, last minute, on a Friday, I was stressing! They got our license updated quickly so I could get my time sensitive email out on time.
Vorteile:
This software was easy to implement and use! We have a period of high traffic where we have to reach out to multiple segments with customized information. MailerLite takes the stress out of it. It is easy to manage our subscriber list and I appreciate the intuitive advanced recipient settings that allow me to build in logic based on subscriber segments for sending email campaigns. The simple and easy to use stats let me see what is working. We compare this to a response/action in another system, as our emails are targeting groups with a call to action. I also like how easy it is to copy existing campaigns and easily modify them for different segments. I can build up all my campaigns and have them scheduled to help manage our 'traffic' in our office and systems. I also found that we can set up templates once we have customized the content to help maintain brand consistency, which saves us time and ensures the necessary details are included. I like that I can easily preview and test campaigns - mostly that I can view the desktop and mobile in the browser.
Nachteile:
I've used other software that let us to custom html email design. The built in content builder can be a bit challenging if you really want to customize for a specific look. That being said, the content builder is made to let anyone easily and quickly create emails.
Clean and Easy to Use UI, FREE tier options and features the **BEST** in the industry.
Kommentare: Excellent....no complaints whatsoever. Customer service was prompt and helpful
Vorteile:
How easy it is to use. I logged in and setup a campaign with a subscription form on the landing page I had built in less than 10 minutes. Was able to verify my sending email domain quickly, and test everything with no deliverability options. None of the emails wen to spam, like other platforms I've tested, from my same domain I was using, emails went to spam, or took ages to arrive in the inbox in my test runds.
Nachteile:
No library of images, for example other platforms are connected to pixabay or unsplash, but this is a small price to pay, as their basic pro plan starts at a low fee of $10 per month (or $84 per year) - for 5 landing pages and one website, THIS IS AN INCREDIBLE price.
Antwort von MailerLite
vor 3 Jahren
You review titles is making us blush, Michael! What a treat to read this. Thank you so much on behalf of our team to write this. Glad you became part of our community. Edit: Just realized I didn't add this little part in - we do have Unsplash integrated, so a little odd that you cannot see this from your end. Here's a link that might help: https://www.mailerlite.com/video-tutorials/file-manager-store-and-organize-your-images If this doesn't work, please get in touch with our support team as they will help you out with this.
In Betracht gezogene Alternativen:
Easy to use
Kommentare: I use it for myself, for my clients and I teach others how to use it. I really like this tool for campagnes, landing pages, and forms. At this moment I have no need to search for any other tool because I am fully satisfied with Mailerlite.
Vorteile:
I love how easy is MailerLite to use. You can find everything on Youtube and their academy. The most I like are the analytics and click map. If I consider the results I can improve my work every time.
Nachteile:
Sometimes it takes too long to save the work. It is a bit slow. I can not think of any other minuses about Mailerlite.
In Betracht gezogene Alternativen:
I've been using MailerLite for business for years!!
Kommentare: I've been using MailerLite for my business for years. It has served all of my email marketing needs and lead generation leads. I've seen other platforms, however I have chosen to stick with MailerLite because it is easy to use and the support is great, and the platform has stayed consistent and serves me well in my business. The free version offers so much for new business owners to get started. MailerLite is a fully comprehensive email marketing platform.
Vorteile:
Ever since I started my first business, I've been using MailerLite. I did research other competitors, however their platforms were not as easy to use as MailerLite. I love that as a new business owner, I was able to get on a free plan to get started and be able to send out emails and do automations. The platform is easy to use and understand. I love how I can integrate forms into my website for lead generation and for capturing contact information. I use this platform for email automations when people subscribe to my freebie. I also use it for sending beautifully designed emails - there are many customization options. I like using the landing page feature for my freebie offer as well. On my contact page, I've embedded a MailerLite form to capture contact information for my leads. MailerLite makes it easy for me to gather email addresses, send out campaigns, and monitor engagement.
Nachteile:
I would like more options to customize the embedded forms so that it blends seamlessly into my custom website design.
Antwort von MailerLite
vor 2 Jahren
Thanks a bunch for sharing your experience with us. We're also happy to hear your feedback on how we can improve.
In Betracht gezogene Alternativen:
An excellent service.
Kommentare: Amazing! Not only is it a reliable service overall, but it integrates with most popular platforms, and works very well. To make the experience even better, there is a friendly and knowledgeable support team to assist you quickly and conveniently should you need any questions answered.
Vorteile:
It is easy to work with, and integrates well with most popular platforms.
Nachteile:
The fact that there exist some bugs in the back end. Also the fact that due to this being a transitional period, there exist both an old and a new Mailerlite versions, which might create some confusion for daily users, both in terms of UI, and UX.
In Betracht gezogene Alternativen:
My most-recommended software
Kommentare: Overall, I am highly satisfied with the product and will continue recommending it.
Vorteile:
MailerLite makes it so easy to get started with email marketing. They do make you jump through a few hoops to verify your account if you don't have a website, but that contributes to their high deliverability rate.Once your account is approved, you can import your subscribers and send a campaign in less than an hour. And their customer service is top-notch!
Nachteile:
There are a few advanced features that MailerLite is missing, so if you will be relying heavily on evergreen funnels to fuel your business, I would not recommend MailerLite.
In Betracht gezogene Alternativen:
[sensitive content hidden] was AMAZING
Kommentare: Overall, minus the challenges in the beginning, I would say my boss and I are very happy with what MailerLite has been able to provide.
Vorteile:
To be honest I was very skeptical of MailerLite in the beginning. My boss and I were having far too many issues and we were unable to get ahold of ANYONE to help us with our issues. We were trying for weeks to get things figured out with no success. Luckily after a few trys we were able to come in contact with [sensitive content hidden] who helped us SO much and is the sole reason we were able to get things running. Truly cannot say enough good things about his service and help in the process of starting our newsletter.
Nachteile:
I really enjoyed the Instagram embedding feature MailerLite used to have and I'm quite bummed it's no longer there. I also would recommend all customer service staff learn from [sensitive content hidden] in how to better help people.
Looking Forward to a Long and Happy Journey with Mailerlite! 🤩
Kommentare: I'm in the setup process right now, but from what I can see so far it looks like the features are easy to manage. Plus there are lots of Youtube videos for help. I had Mailchimp for a while but it's difficult to manage and kind of "buggy" at times. Plus, the biggest drawback is... as soon as you figure out how to operate the features, and by the time you come back, they have rearranged everything. Oh boy!!😵 Now that I got my challenge solved, I'm pretty optimistic and looking forward to using all of the MailerLite features for my email marketing needs. ~ One thing though before I sign off. MailerLite and GoDaddy need to have a serious chat and get your platforms to play nice with each other. No shade on customer service. They were great!!One more thing, I think going forward the Growing Business plan should have at access to least one or two 24/7 chat sessions per month. If it was not for the chat feature I would not have gotten through my dilemma.
Vorteile:
The systems are fairly easy to set up and get going. Chat customer service is great.
Nachteile:
My profession email account is with GoDaddy Office 365. At this time, the Mailerlite platform is not compatible with Office 365. Yesterday, I spent about a half hour with [sensitive content hidden] to trouble shoot why I was getting a warning notice on emails while sending them to myself in test mode. [sensitive content hidden] thought the trouble was because of the word "test" in the subject line and recommended that I send myself an actual campaign. Which I did...Still no luck. So today, I contacted Godaddy, waited on hold over an hour, explained the problem to [sensitive content hidden] (Godaddy), then he stayed on the phone while I communicated [sensitive content hidden] (MailerLite) . Who figured out that we needed to update the coding on the GoDaddy Office 365 account. So for 2 hrs she and [sensitive content hidden] went back and forth with rewriting the codes so that Office 365 would Authenticate my account. I just tested a campaign and it's working. Yay!! Let me give a shout out to both [sensitive content hidden] for their help and patience.
In Betracht gezogene Alternativen:
Excellent beginner platform for email marketing if you're just starting out
Kommentare: Overall my experience with Mailerlite has been great, it'd helped me grow my business, learn more about email marketing, and i've used almost all of their tools in some aspect or another to help my subscriber base grow and my sales along with it.
Vorteile:
I have been using Mailerlite for about 4 years in my business. It's been a phenomenal platform for me to learn about email marketing on. It's quite user-friendly and easy to learn. It offers great features that can serve as double duty for your business such as landing pages that convert leads. I love their automations and use numerous automations in my business. They have been a game changer for my business and allowed me to give a more personal touch to my subscribers as I have multiple welcome email sequences that can slowly introduce my brand and myself and also lead to a soft sale.
Nachteile:
I do find Mailerlite can be a little glitchy sometimes, especially in their drag and drop email builder, I wish the developers would make it more streamlined. For example the side menu seems to disappear and to add an additional block to my email, I need to duplicate a block and delete the duplicate in order to bring up the menu. They also recently did a major conversion/upgrade from mailerlite classic to their new version and I thought they could've made the transition more seamless and less on their customers to do, as we had to migrate all of our own data. However if you're new to mailerlite that wouldn't pose a problem to you.
Antwort von MailerLite
vor 6 Monaten
Hey Rachel, we'd love to understand this glitch your experience and try to see what we can do on our end about this. In order to do that, we would need some extra details, could you please get in touch with us?
Easy-to-use affordable email marketing platform with all of the features most people need
Vorteile:
MailerLite is one of the most affordable email marketing platforms right now with all of the features most people need like automations, a drag and drop builder and embedded signup forms. Their most useful feature is automations, which lets you send a sequence of emails to subscribers if they join a list, if one of their contact fields gets updated (example: if they go from being a free to a paid member), if they click on a link, etc. You can also create yes/no branches at different points in the automation to send different emails to subscribers after they meet or don't meet a certain criteria. They also have a decent free plan for those who are starting out or looking to test the platform. The free plan includes automations and most of their key features. I also use personally use their APIs to automatically add new members to specific automations - they are well documented and easy to follow.
Nachteile:
1. Right now, you can only create yes or no branches in automations. So for example, let's say that you want subscribers who already downloaded a lead gen to not receive an email in the automation about it. The only way to do this right now is to create a yes/no branch. If yes, they'll receive the rest of the sequence in the yes branch *without* the specific email. If no, they'll receive the rest of the sequence in the no branch *with* specific email. But if you want subscribers in both branches to receive the rest of the other emails, you'd have to have duplicate emails in the yes and no branch. It gets time-consuming if you want to add more emails to the automation (you'd have to add them both to the yes and no branch) or if you need to update any of the existing emails (you'd have to update both in the yes and no branch). It would be easier if you can simply add specific criteria to each email in the automation. So for example, if the subscriber meets the criteria, they'll receive this email in the automation. If not, they skip that email but still receive the next ones (if they match the criteria). 2. They had deliverability issues in the past which they did work really hard to fix. However, based on my experiences and that of what others have reported, overall open rates (with an authenticated domain) tend to be somewhat lower than a few other top platforms.
In Betracht gezogene Alternativen:
Finally, an email service that keeps it simple.
Kommentare: MailerLite makes it easy to send professional emails my customers enjoy opening. Emails look better and it saves me time.
Vorteile:
For me, the thing that separates MailerLite from other email services is its RSS feature. We post blogs almost daily. Then, once a week, we send a summary of our posts to our email list. When we were using Constant Contact, I had to make that summary email manually. With MailerLite, I hook up the RSS feed, and they automatically create the summary email and send it out for me. MailChimp has an RSS feature, but the formatting is a bland list. MailerLite wins here because I can edit how the RSS feed looks (e.g., use featured images, automated columns).
Nachteile:
My biggest gripe is when you preview pending RSS emails in the queue. The test email shows older blog posts. However, when the queued email does officially send, it's the correct blog post.
Antwort von MailerLite
vor 3 Jahren
Hey Audrey, thank you for the feedback regarding the RSS - I will make sure to pass this on to our team for further inspection. - Lay
Outstanding Product, World Class Customer Service
Kommentare: Five stars. Seriously, this is the best platform I've ever used. Again, I can't rave enough about the customer service. Whenever I have a question, I don't even bother digging through online forums or google searches. I just hit the chat box, and five minutes later I have my answer (usually accompanied by a meme...I told you these guys have a sense of humor). This level of easy access to customer service makes dealing with my mailing lists EASY, and if you've ever dealt with a convoluted platform like MailChimp, you know what a dream that is. The platform itself is also so easy to navigate and understand. Once I know where I feature or tool is located, I almost never have to ask where to find it again, even if I don't use it for a few months. That's because the platform is user-centric, logical, and clean. MailerLite also seems to invest effort into regularly updating and optimizing the platform so that it stays clean and usable. Add to that the incredible value of the product (MailerLite's prices are some of the best in the business) and you have a real winner.
Vorteile:
I've used mailing lists as a core of my marketing strategies for various businesses since 2011, and MailerLite is far and away the best. Many mailing list services are built around impossibly complex and counter-intuitive platforms that leave you searching for functions and features every time you need to use them. Not MailerLite. MailerLite is so simple and easy to use, and if you ever have a question, one of their expert customer service reps is only a quick instant message away. These guys are absolute experts. I've literally never had a question they couldn't answer, or find the answer to. They have a sense of humor, too, and I never have to wait very long to talk to one.
Nachteile:
Early on in my adoption of MailerLite I did have some issues with the software loading slowly, and occasionally not loading at all. I think these were just growing pains, and I've not had any issues for a while now. One feature MailerLite does not have that I really wish they would add is a tagging system. They offer what they call "groups", which are basically buckets to put various subscribers in. I wish there was a way to tag a subscriber with a note like "first time buyer" or whatever, so that I could then segment parts of groups later for more detailed targeting. I use groups more like lists. Most mailing list providers offer lists and tags. MailerLite seems to have merged both of these functions into one, calling them groups. The downside of this is that if you use groups as tags, and you like to use a really detailed tagging system, you end up with an absolute mess of groups, with some subscribers in multiple groups. It's not clean. Other than this, I really have no complaints. I miss tags, but not enough to give up the extreme usability and outstanding value that MailerLite brings over overpriced and convoluted options like MailChimp (yeah, I'm gonna name names).
Antwort von MailerLite
vor 3 Jahren
Hey Eli, you are such a star for giving us such an amazing and thorough review. We love honest feedback and think this is important for users to see. We've been collecting some reviews we love to share on our website, and this just might be one of them! If you are okay to do so, could you reply to my email? We can chat further!