Notifii Track Erfahrungen

Consistently improving an already amazing product!

Kommentare: Overall, having Notifii Track has been a massive improvement to our Mailroom. We have been able to reduce labor in our mailroom, cutting back on the actual work our staff is doing and also reducing the hours the mailroom is staffed due to the automation and ease of use Notifii Track on an iPad has brought to our system.

Vorteile:

This software is great for 2 general areas. The program is detailed and easy for our Mailroom staff to use, while also being extremely intuitive for other employees to figure out and use on their own. First off, the package check-in is extremely comprehensive while being very intuitive. The whole process of tracking a package from login to logout and even researching afterwards is very thorough and full of the necessary information. We were already satisfied with the processes and info and then Notifii went and added picture functionality! Being able to take pictures of packages when logged in has been a life saver for us on so many occasions. Whether it is simply using it to help find a box in our mountain of boxes in our mailroom, to referencing the photo on packages that have been logged out to help check for potential errors, the photo feature has been joyously welcomed and utilized. We also appreciate the ability to customize the notification messages, choose email or text notifications, and the wide variety of in-depth customization options throughout the entire program. Secondly, the rest of the employees love using this software. We run the program on an iPad we keep in our mailroom. The program has been very easy for employees to teach themselves and use to log out their packages after hours, which has been a huge help for them and our mailroom staff.

Nachteile:

Honestly, only minor usability errors here. I would like to be able to click the entire box or maybe the name/tracking number to access the details of a package or employee instead of having to click the tiny icons at the far right of each listing. Also, there are sometimes inconsistencies between the iPad and the computer program, where it might take some time to update to the other.

Very Straight-Froward Package Tracking

Vorteile:

The software was very straightforward. Our concierge, call center and porter members were all able to familiarize themselves with the software through a quick and easy video tutorial. Notifii, overall, has not provided us with many difficulties and is very user-friendly.

Nachteile:

I would love to be able to integrate Notifii with our current Alice platform, which we use for other property tasks for our team members. We used to solely use Alice and are now utilizing both platforms, but I would love if there were a way to sync them so that packages logged in through Notifii would show up in our Alice database under a resident's profile as well. Another suggestion I have for the platform is to be able to sync it with Kipsu (the platform we use for texting residents). Currently we receive email notifications when a resident texts us to deliver or hold onto their package, but it would be preferred if we could text them back, rather than responding via email.

Notifii is Great - Until You Hit the Surprise Paywall

Kommentare: There are better services for messaging residents, and Notifii overplayed their hand. The track system is great for packages, but there are other options.

Vorteile:

Mostly easy to use with a simple learning curve. Package Tracking is A-. The only tool that could make it better would be a way to pause the package messages until a specific time or wait for x minutes before sending them. We end up trying to scan packages and hand out packages at the same time and it can double the time it takes to log everything in. Being able to text and email residents is great for our building event and community updates. (NO LONGER OFFERED IN BASIC PACKAGE)

Nachteile:

Generating contact data for a full turn property can be problematic - With the new plugins to Entrada and Yardi ths should be great assuming the software you are porting from has the data you need. For instance, a poorly integrated Yardi port may get you the correct room number for everyone, but if you don't have phone numbers in Yardi, you'll need to generate a list from wherever you do have that info. Don't even think about trying to integrate a list inside Notifii, that's just asking for a full wipe. Wiping your contact list is WAY TOO EASY. The first selected option is "Make this my new contact list" which is great, unless you just wanted to add a few new residents from a .CSV file. Finally, the sudden upcharge on contacting residents via text and email is it for us. The service just isn't worth the sudden upcharge and we're better off finding an alternative or using the service already provided through our IP. The restructuring of the service was announced via email, but we had assumed that we would still be able to reach residents via email, and no longer be able to text them. This was not the case and we were left without a way to contact residents with upcoming maintenance announcements. When we turned to our IP offered system we found it really awesome as it had collected all of the info for every account on its own and was able to tell us how many accounts had been active in the last "x amount of time" basically letting us know the numbers present in the building

Adlai Stevenson High School

Kommentare: Everything has been overall very positive. We are more than happy to implement this software into our workflow

Vorteile:

I love the ease of use, the ability to capture pictures and take notes with the voice command. The customers response was overall very positive, everyone loves to receive emails to know that their packages are received. There have been fewer instances of lost packages as a result. The deliver function is easy to use, and really nice to see as a checklist on which packages are still to be delivered with recipient and room information.

Nachteile:

At times, the internet connection will drop out. Also the software is only as good as the people who want to use this product responsibly and fully utilize its features. They are there for a reason

Perfect for Package Management on Large Apartment Communities

Kommentare: We get about 500 - 600 packages daily, and we need to notify tenants that their packages are here so they can pick them up. It is a huge task and Notify makes that much easier for us.

Vorteile:

Easy to set up, it is easy to use, it is easy to maintain and update the database. I love that it checks every box, it notifies, it tracks it for us in the office, and it isn't difficult to train someone how to use it.

Nachteile:

I wish it would default to "no signature, on file in office" instead of having to scroll to it every time. That is what we always use, and we don't really need that feature. We just want to be able to quickly log it out without that step.

Notifii equals no lost mail

Kommentare: We are able to keep up with parcel storage/placement while we await pickup. The photo feature helps our

Vorteile:

The log-in and log-out of parcels is perfect for a college campus. In our first year, we logged over 6000 transactions serving 1100 residents.

Nachteile:

We upload our data base of names that students use during the admissions process. The first and last name are usually the legal names of our students. When we receive mail with a name other than what is in the student information system, it slows the log in process because we have to research who the package is for. Pet names, terms of endearment, nick names, etc. used in the address is annoying in terms of work-flow processing. If there was a field that we could add additional names manually, that would be great.

Great Delivery Management Software!

Kommentare: We are still in the process of rolling Notifii Track out, but there are some things that could have helped with this...
A lot of our employees don't use their personal cell phones for work, so having a Welcome/Introduction email template would have been nice, instead of just the text message template.
For the email notification templates, it would be nice to have a "send a test email" option, so that we could preview the email before it's sent out to an employee. Also, I found that the placeholders are not consistent on all of the templates....It would be nice to have a list of all available placeholders on each of the email templates.

Vorteile:

Notifii Track is an amazing software! Recording deliveries has never been easier! Notifii Track is very affordable compared to some of the competitors! I really like how there are training sessions available as well as helpful articles and videos!

Nachteile:

A major flaw that I have found when checking in a package is that Notifii will not recognize shortened names (Kim vs Kimberly; Jess vs Jessica; Vince vs Vincent; Matt vs Matthew...)...It would be amazing if this issue could be worked out... The only solution that I have found is to create 2 employee accounts for users with names that could be shortened...

Great Product!!

Kommentare: Notifii takes the work out of manually logging packages every day. In the student housing world, that is a huge time saver at the beginning of a semester, during Halloween, Valentine's Day and more!

Vorteile:

I love that it syncs to our system's software regularly. I can confidentially know that everything is accurate!

Nachteile:

While I love the new OCR option, it's also the part that gives us the hardest time. It does not consistently work. When it does, though, I love that it automatically attaches a picture of the package!

Game Changer

Kommentare: We’ve had a very positive experience with Notifii. Rollout was easy and the staff took to it in about an hour.

Vorteile:

The software works every time. No silly updates where options are needlessly moved around and hurried. Data is quickly captured and processed reducing my teams time handling boxes allowing them to drive resident engagement in more meaningful ways. This app has single-handedly reduced our processing time by 75%!!

Nachteile:

The software doesn’t recognize nick names, misspellings, or abbreviations. I cannot add names to profiles that are not reflected in Onesite as the database is updated nightly so whatever I add is removed.

Notifii Tracking Software

Kommentare: Overall, all of our users like the software and the information they receive about their packages when notified. Searching for packages from an administrative standpoint is very easy and the software is user friendly.

Vorteile:

Ease of use and information is easy to retrieve.

Nachteile:

Emails going into users Spam. Had to create an alias to solve this issue. Customer service was very helpful in solving the issue for us.

Great Service!

Kommentare: Love it! Would recommend it to anyone that has to handle a lot of packages.

Vorteile:

Very easy to use and it tracks everything! Great app and great company! We had another package tracking company before we made the switch to notifii and they were not very good, since we switched to notifii residents have expressed how much better package pick up and delivery is in our buidling. They can choose to get a text or an email when they receive a package which makes it super easy for them. The system communicates with our property management software so as new residents move in they are automatically added into notifii, no need to manually enter someone in.

Nachteile:

Sometimes it does not reach the tracking information on the first try and sometimes the scanner freezes.

Great product! Especially for Higher Ed!

Vorteile:

This product is very easy to use! We trained all of our work study staff (who run our mailroom) quickly! With the picture it makes it so much easier to find a package and if there is some user error we can manually check the tracking and name on the package as long as the picture taken is of the label (which is what we require) During covid we easily switched over from a signature required to a picture (of the students ID required) it was great to have this alternative, and I think we may keep doing this in the future!

Nachteile:

The OCR does not work well. The label cannot be wrinkled and the name on it has to be exact for it to maybe work. Although it would be a nice feature the system is still easy to use even without it!

Excellent "core" product. Definitely needs some tweaks.

Kommentare: The ability to record incoming and outgoing packages in a digital format. The ability to view archive records in real-time.

Vorteile:

The product has some excellent features: 1. The ability to look-up packages via tracking number. 2. The ability to log-in packages with and without signature required. 3. The ability to add customers easily. 4. The software will notify you if the phone number is VoIP or the email is invalid. 5. Report on invalid phone numbers and email addresses. 6. The ability to sort customer via first name, last name, or box number.

Nachteile:

The software definitely needs some user-friendly tweaks. Here are some suggestions: 1. The "Package History" receive dates should be inverted -- the "Last Recorded" on top. 2. The ability to delete a logged-in parcel if the parcel was logged-in to the wrong customer. 3. The ability to produce and save prescripted messages when sending Service Notifications. 4. Few keystrokes to edit customer profiles. 5. I would also recommend collaborating and "Beta" testing with real-world users.

New Version f Track

Kommentare: Overall, my experience with Notifii Track has been highly positive. I would recommend this product to any organization which handles a lot of incoming mail and packages into their organization. I have also used Luxer One and I personally find Notifii to be a better system.

Vorteile:

Notifii Track is very easy to learn, use, and training others to use it is a breeze. It is a practical approach to hold users accountable for missing or incorrectly logged packages. The ability to swipe an ID into the system to facilitate package retrieval is the best feature for my department's use.

Nachteile:

The "new" version switched the user menu from the top of the screen to the left-hand side. After using the new version for the last month, I have come to prefer how the old version's tabs were accessed across the top. Additionally, since the change, it seems to operating much slower, especially when trying to access "package history." This has been noticed by several other users in my department.

Increase your Customer Service "Track Record"

Kommentare: Another really cool feature is being able to send e-mails and/or texts to our residents. Whether you just have one resident or want to send a blast email to all, this is the best way. In addition, you can schedule your notifications to be sent out as needed.

Vorteile:

I love being able to scan and send an immediate package notification, with a package picture, to our residents. Every package coming in the door is scanned before being shelved, so we never have to wonder if we got someone's package. Plus, the reminder emails or texts to residents keeps the build up of pkgs. to a minimum, very useful year round but especially so during the holidays.

Nachteile:

I can't say there's anything I don't like about this product.

Very satisfied customer

Kommentare: Your software makes things so much easier very flexible anywhere from scanning the name documenting the tracking number picking your type of received items taking pictures of the items and also the attached document and sending that to our client base seamlessly

Vorteile:

Your software is very easy to use very flexible regarding adapting to our storage facility needs the trainability I can't ask for anything easier your software does everything we asked you to do and beyond

Nachteile:

what I did it is a adapter your software version that was meant for a mailbox store for the self-storage industry since we receive packages and Freight for our tenants I wish you had a version specifically geared towards the Self Storage industry other than that I am completely satisfied I can't think of any negatives at this time

Easy to Use

Kommentare: Overall I have a positive experience with this product. The app is stable and the web interface meets our needs

Vorteile:

Notifii Track is intuitive and requires very little training to get users up and running. I like the ability to quickly run reports on in-bound and outbound packages to see the daily workload in the mail room.

Nachteile:

I would like to see the ability to automatically assign shelves based on available shelves

Invaluable Product

Kommentare: The benefits of this product are numerous. Since we purchased the software, we have had no incidents of "lost" packages, no resident complaints, and fewer interruptions. Once residents realize that they will always receive a notification when a package arrives, they become accustomed to the reliability of the software AND the leasing office.

Vorteile:

That it notifies the resident immediately via text and email once the package is scanned. Residents are so very appreciative of the notifications. It also eases the workload for employees in not having to constantly h stop work and leave the desk to search for packages. You can simply keep the tablet (or your phone if you choose) at your desk and search for packages on the device.

Nachteile:

I do not have any negative comments on the software.

Notifii Track Review

Kommentare: I enjoy using Notifii Track for our company.

Vorteile:

I like this software because of its ease of use.

Nachteile:

I don't like that Notifii Track and Connect are separate.

Great Program

Kommentare: Very happy with it. Ease of use and being able to look up any package on the spot for faster better service to my customers

Vorteile:

How portable it is. As soon as you scan your packages you can deliver them without having to go back to a main terminal

Nachteile:

When you scan multilabel packages for the same person or department and you have to keep scrolling down to scan the next one

Save time and improve accuracy

Kommentare: Overall experience has been very good from the day I did the demo up to today and hopefully moving forward. I think it’s accessible, affordable and well designed.

Vorteile:

Ease-of-use and availability of information. I like the fact that I can look up packages from a month ago, a week ago or even same day with just a few clicks. Even if I am at home and I receive an email about a missing package-all I need to do is log into the application and I can usually provide an answer, right away.

Nachteile:

Very minor things in regards to functionality or available options when editing different users.

An incredibly powerful, easy-to-use, cloud-based software tool

Kommentare: We are able to quickly receive packages from all carriers, and as soon as the recipient is selected, they receive a text and/or e-mail immediately. This has helped stakeholders to come and pick-up packages very quickly.

Vorteile:

That we can utilize an iPad for scanning/checking packages in, that it can send a text message to recipients immediately, and that an iPad can be used to collect signatures when we deliver packages to departments on campus. Oh, and that we pay a reasonable, monthly rate that includes support, upgrades, and the likes.

Nachteile:

I really can't think of any -- this program solved so many problems on our campus.

I have had Notifi for 3 years now and the bang for the buck is excellent.

Vorteile:

I like the fill in capabilities of the software for senders and location. That feature saves a lot of time. I also like the simplicity of the functions and screens. It has proven to be very easy to train new people on the software.

Nachteile:

The think I like least is that USPS categories are not complete. It is missing one or two categories and the names of the other categories are not always updated to what the USPS is currently using. The only other problem I have with the software is the number of steps needed to update the records of those in the database. Overall though it is a minor nuisance.

Notifii is the BEST!

Kommentare: The picture feature for resident packages has made residents aware of what package came in and if it was something important for them.

Vorteile:

The software is easy to use, recognizes all of our residents and has been the best at communicating all inspections and community updates to them.

Nachteile:

The feature I disliked has already been improved which was the ability to stay signed on for at least 8 hours +. Thank you Notifii!

Notifii is Easy to Use!

Kommentare: I have used Notifii Track for 2+ years and overall it has exceeded my expectations. The recent interface updates have been a nice touch.

Vorteile:

I manage all packages that come into our school and Notifii has helped streamline the process of tracking and communicating the receiving of all the items within my department and to the customer (staff).

Nachteile:

I do wish the features were more customizable. Like the "Sender" autofills with previously used text, but the "custom message" portion does not. We use roughly 5 of the same messages to note where the packages are or how they will be handled prior to staff receiving them. Overall, more customization in this regard would be helpful!