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Über Unicommerce

Webbasierte Multi-Channel-Auftragsabwicklungssoftware, mit der eCommerce-Händler jeder Größe mehr verkaufen können.

Erfahre mehr über Unicommerce

Vorteile:

Unicommerce is integrated with E commerce Firstmile and lastmile which allows the sellers to choose the viable 3PL partners to optimise the cost.

Nachteile:

Unicommerce is probably the worst software in this space I have seen.

Bewertungen zu Unicommerce

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,1
Kundenservice
3,9
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,9/10

Unicommerce hat eine Gesamtbewertung von 4,1 von 5 Sternen basierend auf 76 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (76)

Abdul
Abdul
E-commerce Manager in Indien
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leader in the Market

5,0 letztes Jahr

Kommentare: Amazing, it make things easier

Vorteile:

Almost all the channels national and international available

Nachteile:

Chat Support system is like email system, no calling option available

Tej Pratap
Manager ecommerce in Indien
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

unicommerce is one of the best centralized software.

4,0 vor 10 Monaten

Kommentare: Overall experience with the unicommerce has been good. Its solving problems for us and making our operations smooth.

Vorteile:

It's showing inventory management multiple times to multiple vendors and Visibility of multiple clients on single platform. Also, reports are really efficient giving full coverage to our orders. despite of network being slow, it still processes.

Nachteile:

Need to improve payment reconciliation. Also, would be great if can implement Return tracking..

Sanjana
operations in Indien
Kosmetik, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Helpful software for E commerce playes

5,0 vor 2 Wochen Neu

Vorteile:

The prompt response from the unicommerce team regarding any issue

Nachteile:

Nothing as such everything is going good with them

Deepak
A/c Manager in Indien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Th most unreliable tools

1,0 vor 6 Jahren

Kommentare: There are no pros only cons are there. Few of them are listed under cons. I would never recommend the pathetic software. it is a trash.

Nachteile:

There are following noteworthy cons. 1. The issue with the reporting. You would never get the correct report with unicommerce. 2. Payment reconciliation- They claim to have payment reconciliation for all the marketplaces but there payment reports are not at all accurate. Their reports would show the repetition of the same amount and reference number multiple times for the same periode of time. 3. Return- they would not provide you the return details of "Amazon". While asking the same to unicommerce team they asked me to refer to the Amazon reports for Amazon returns. 4. Amazon FBA reports- you have to generate Amazon FBA reports separately. If you are selling the products to Amazon.com and Amazon.co.uk then you have to generate the reports of each FBA individually and then merge it to get the complete report. And even these reports does not reflect the exact order date. 5. Amazon FBA orders issue- Amazon FBA orders would appear n the reports after 2 days. 6. Poor synchronization of orders. 7. The issue with Snapdeal order Processing- There are always issues with Snapdeal order processing and you have to go to Snapdeal panel to process the orders. The processed orders will remain in the pending list of unicommrec and hence the correct reporting is difficult to attain. 8. It only supports the FBA for Amazon.com, Amazon.in & Amazon.uk while rest of the marketplaces i.e. Amzon.ca, Amazon.com.mx is not supported.

Antwort von Unicommerce

vor 6 Jahren

Dear Deepak, We are sorry for the inconveniences caused to you. Our team is already in touch with you. We would ensure that your concerns will be taken care of.

Mr. Rajiv
Ecommerce manager in Indien
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great experience working with Unicommerce

5,0 vor 2 Wochen Neu

Vorteile:

The inventory management solution by this brand is a game changer

Nachteile:

Nothing as such sometimes there is lag from support

Kamna
Kamna
Business Strategy Manager in Indien
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Run an online store or sell online on marketplaces? Enjoy smooth operations with Unicommerce

4,0 vor 4 Jahren

Vorteile:

We use Unicommerce for Inventory management and processing invoices and ship labels for orders. Even with the increase in our business over the years, Unicommerce has been able to keep us on track with order processing.

Nachteile:

Since we've been using Unicommerce since the very beginning it has been hard to quantify any change. Not a lot of issues have we faced with operations since our company has evolved over the years.

Antwort von Unicommerce

vor 3 Jahren

Hi Kamna, Thanks for your valuable feedback! We strive to provide you the best services in the industry.

Jitender
Sr. Manager in Indien
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Services in WMS

4,0 vor 10 Monaten

Kommentare: It's a good and wonderful experience since we are using the Unicommerce services and it help us a lot in managing the inventory over the time

Vorteile:

Inventory Management and reports are easily available with a single click

Nachteile:

Nothing like that i have nothing to say bad about unicommerce

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Product review

3,0 vor 4 Jahren

Vorteile:

- value proposition is great in terms of exclusive tag you can get with bigger players like amazon, Flipkart

Nachteile:

Delivery time for custom requirements is high

Antwort von Unicommerce

vor 4 Jahren

Thanks for your review! We understand you opted out to not disclose your identity, but in case you want our team to work your feedback, we would request you to email us back at help@unicommerce.com sharing your direct contact details. This will help our team to arrange a personalized meeting for you with our Senior Management to understand & work your requirements.

Abhishek
Ecommerce manager in Indien
Gesundheit, Wellness & Fitness, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A very helpful tool for exommerce players

5,0 vor 4 Tagen Neu

Vorteile:

The inventory problem which unicommerce is solving

Nachteile:

Nothing as such everything is going good until now

Vaibhav
Marketing associate in Indien
Gesundheit, Wellness & Fitness, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Unicommerce : A very helpful tool

5,0 vor 2 Wochen Neu

Vorteile:

Unicommerce made our job very easy in terms of inventory tracking and we can now focus on other aspects of business

Nachteile:

Nothing as such everything is going good until now

Radhika
Head - Operations in Indien
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Must-have for an e-commerce business!

5,0 letztes Jahr

Kommentare: Our experience with unicommerce has been very pleasant. It has overall proved to be a comprehensive solution for our e-commerce businesses helping us to streamline our order fulfillment and inventory management processes. Plus their chat and customer care services deserve a special mention. They go out of their way to provide a solution till the issue is resolved.

Vorteile:

It helps manage our sales orders, inventory and shipping across multiple channels and marketplaces all on a single platform eliminating the need to manage multiple platforms. It's real-time inventory tracking allows us manage stock-outs and meet customer demands.

Nachteile:

Nothing so far! It has proved veey helpful in all aspects.

Mayur
CTO in Indien
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool to sell on online marketplaces

5,0 vor 5 Jahren

Vorteile:

1. The features are thorough to sell on online platforms like Amazon, Flipkart etc. 2. Dedicated customer support team 3. Can create Flexible workflows to manage customized processes at warehouses.

Nachteile:

- Self-help documentation is limited for learning and usage. You will need to connect to the support team for training and every query.

Antwort von Unicommerce

vor 5 Jahren

Thanks Mayur for your kind feedback. We have taken note of your suggestion and have shared same with the concerned department.

Santosh
Catalog Manager in Indien
Luxusgüter & Schmuck, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Experience

5,0 letztes Jahr

Vorteile:

User friendly, very easy to learn or teach beginners, active customer support.

Nachteile:

Nothing that i can remember to tell what i did not like about unicommerce

sathish
admin in Indien
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

worst software, waste of money

1,0 vor 7 Jahren

Kommentare: no benefits , dont use this software

Nachteile:

i hate this software, i dont like anything in this software, heavy cost but worst service, shamefull service.every month lot of new issues arising, very worst and poor customer care service, never seen such useless software , they are money cheaters, not even giving refund for their mistakes, no.1 frauds in the market.

Antwort von Unicommerce

vor 7 Jahren

Dear Sathish, We are sorry for the inconvenience caused to you. Our team is already in touch with you. We would ensure that your concerns are taken care of.

prashant
Chartered accountant in Indien
Bekleidung & Mode, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent

5,0 vor 5 Jahren

Kommentare: Overall is good

Vorteile:

Inventory management services is quite good

Nachteile:

Reconciliation and return management need improvement

Antwort von Unicommerce

vor 4 Jahren

Thanks Prashant for your valuable ratings and honest feedback. We have taken note of your suggestion for improvement and forwarded the same to the concerned department.

Gargi
Online operations in Indien
Bekleidung & Mode, 5.001–10.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Unicommerce utility

5,0 vor 5 Jahren

Kommentare: It has been a good experience so far. Unicommerce has helped in streamlining operations significantly !

Vorteile:

The dash board is pretty simplified and user friendly

Nachteile:

Inventory sync and order sync is not in place at times which leads to lot of fulfilment issues

Antwort von Unicommerce

vor 4 Jahren

Thanks Gargi for your kind review. We have taken note of your feedback and have shared the same with the concerned department. Looking forward to continuing our association further!

Ankur
Director in Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Bhool kar bhi Mat Le lena, Aapka business katam- Bhaiyo Inse na Hoga

1,0 vor 9 Jahren

Kommentare: This software is meant for inventory sync and order processing. I have waste me money and time have paid cancellation due to wrong inventory update ate market place.
Pros:????????
Cons:
We are facing continuous inventory sync problem like
1. Some of our SKUs are getting live while inventory of those are zero.
2. Some of our SKUs are getting Zero while inventory of those are available in stock.
Even we have tried inventory sync of for the channel but we are facing the same problem. We are incurring losses and our sales has been reduced and bear heavy cancellation charges. Further we have tried with support but they closed the ticket without resolving the issue. I have requested resolution for the same but did not got the same continuously chasing Uni-commerce last 4 month. Pathetic experiece with Unicommerce.

Antwort von Unicommerce

vor 7 Jahren

Hi Ankur, We are sorry for the inconvenience caused to you. If you have any concern or query, please let us know at help@unicommerce.com. We would ensure that all your concerns are taken care of.

Divya
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best Solution for E-Commerce Sellers

5,0 vor 7 Jahren

Kommentare: Unicommerce makes my online business very easy and more effective, Managing all Orders, Inventories across different channels has become very easier. Uniware is the best and economical solution for all the E-Commerce sellers. They have a very good Support team which provides us with the best solution whenever required. We sell Men's and Kids T shirts in the brand names Moonwalker & Childrens Club and our presence are there in all the major marketplaces. A Spl Credit goes to the person in Chennai office (Mr.Ganesh) very helpful and reliable always. Overall Unicommerce having an Excellent team in all aspects and we are happy to be associated with them. We also recommend Unicommerce for all the E-Commerce Sellers.

Antwort von Unicommerce

vor 7 Jahren

Thanks a lot Divya for the feedback. We are glad have you as our customer.

Mohammed
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy process - Overall a great experience.

5,0 vor 7 Jahren

Kommentare: One of the primary benefits of Unicommerce for those who have never run an online store before is the website wizard feature. This helps walk you through the entire set-up process of the site. we can customise the software according to the requirement which is feasible. Firstly i thank Mr. wasim Anwar who always helped us to resolve our issues/errors in unicommerce and provide the information to the quires. And also i would like to Thank you Unicommerce support team to work with us all the time.

Antwort von Unicommerce

vor 7 Jahren

Mohammed Imran, thanks a lot for the feedback.

BRIJESH
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Always Problem they are not Reliable, 5 days they r in maintenance in a month at your business time

1,0 vor 8 Jahren

Kommentare: Always Problem they are not Reliable, In One month 5 days they r in maintenance at your business time between 10am to 6 Pm. They have no any call support. even they r not replying any satisfactory answer. They will tell we apologize and tell that out team is working we don't know when will this problem will solve.

Antwort von Unicommerce

vor 7 Jahren

Hi Brijesh, We are sorry for the inconvenience. If you have any query or concern, please let us know at help@unicommerce.com. We would ensure that all your concerns are taken care of.

Mark
Web Developer in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Not a bad ecommerce platform

4,0 vor 6 Jahren

Vorteile:

Unicommerce is a relatively ok ecommerce platform for small businesses. A lot of your basic needs can easily be met.

Nachteile:

Sometimes the Unicommerce platform encounters severe issues such as inventory syncing errors. This is obviously an important part of a retail business.

Antwort von Unicommerce

vor 6 Jahren

Thanks Mark, for your review! We feel bad about the inventory issues you might have faced, and as we deal with the inventory issues with the utmost priority, we would love to discuss and assist you more on this to resolve all such concerns of yours. Kindly reach us at help@unicommerce.com for more assistance.

srinivas
founder in Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Hopeless product

1,0 vor 9 Jahren

Kommentare: This is an very very worst product that no one can make use of it
i got trapped with these guys and seeing night mares in using this
many features dont work and you need to screw you life in making it usable

Antwort von Unicommerce

vor 7 Jahren

Hi Srinivas, We are sorry for the inconvenience caused to you. If you have any concern, we would request you to please reach us at help@unicommerce.com. We would ensure that all your concerns are taken care of.

Yusuf
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

helped a lot in startup

5,0 vor 7 Jahren

Kommentare: This software helped me understand those aspects of Ecommerce that i was unknown of earlier, and it helped me by automating most of the work, it can reduce almost 60 to 70 percent of the daily workload if all is well

Vorteile:

Its automatic inventory updation and reconcilation

Nachteile:

it does not have cataloging feature

Antwort von Unicommerce

vor 7 Jahren

ThanksYusuf. We are happy to see your review.

Keshav
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best E commerce solution in the market

5,0 vor 7 Jahren

Kommentare: Team changed the way warehouse operations are handles and manages complete order and inventory for complete business.....Kudos team.... Support system is super awesome

Vorteile:

Complete warehouse solution

Nachteile:

Sometime load on servers

Antwort von Unicommerce

vor 7 Jahren

Thank you Keshav for your feedback.

Shaifali
Indien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Outstanding software... Do not find any competitor who can beat it

5,0 vor 7 Jahren

Kommentare: Great support ,great performance thus having technical issue but provide huge support and dedicatedly solve the issues

Antwort von Unicommerce

vor 7 Jahren

Hi Shaifali, we are glad to see your review on this platform. Thanks.