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Über Unicommerce

Webbasierte Multi-Channel-Auftragsabwicklungssoftware, mit der eCommerce-Händler jeder Größe mehr verkaufen können.

Erfahre mehr über Unicommerce

Vorteile:

Unicommerce is integrated with E commerce Firstmile and lastmile which allows the sellers to choose the viable 3PL partners to optimise the cost.

Nachteile:

While digital dependancy is increasing, so is the risk of tech-failures. Whilst this has been rare, there are certain cases where in delay/lag in inventory syncing has caused a few roadblocks.

Bewertungen zu Unicommerce

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
3,9
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,3

Weiterempfehlungsquote

8,8/10

Unicommerce hat eine Gesamtbewertung von 4,0 von 5 Sternen basierend auf 72 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (72)

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Nutzerbewertungen filtern (72)

Abdul
Abdul
E-commerce Manager in Indien
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Leader in the Market

5,0 vor 12 Monaten

Kommentare: Amazing, it make things easier

Vorteile:

Almost all the channels national and international available

Nachteile:

Chat Support system is like email system, no calling option available

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Software to manage our eCommerce Store

5,0 vor 9 Monaten

Kommentare: We highly recommend Unicommerce for businesses looking for a reliable and efficient order management solution

Vorteile:

Unicommerce has transformed our inventory management process. With their software, we can now effectively track stock levels across multiple warehouses in real-time. This has helped us prevent stockouts, streamline stock transfers, and optimize our overall inventory management

Nachteile:

Its Price is little high compare to others available.

Deepak
A/c Manager in Indien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Th most unreliable tools

1,0 vor 6 Jahren

Kommentare: There are no pros only cons are there. Few of them are listed under cons. I would never recommend the pathetic software. it is a trash.

Nachteile:

There are following noteworthy cons. 1. The issue with the reporting. You would never get the correct report with unicommerce. 2. Payment reconciliation- They claim to have payment reconciliation for all the marketplaces but there payment reports are not at all accurate. Their reports would show the repetition of the same amount and reference number multiple times for the same periode of time. 3. Return- they would not provide you the return details of "Amazon". While asking the same to unicommerce team they asked me to refer to the Amazon reports for Amazon returns. 4. Amazon FBA reports- you have to generate Amazon FBA reports separately. If you are selling the products to Amazon.com and Amazon.co.uk then you have to generate the reports of each FBA individually and then merge it to get the complete report. And even these reports does not reflect the exact order date. 5. Amazon FBA orders issue- Amazon FBA orders would appear n the reports after 2 days. 6. Poor synchronization of orders. 7. The issue with Snapdeal order Processing- There are always issues with Snapdeal order processing and you have to go to Snapdeal panel to process the orders. The processed orders will remain in the pending list of unicommrec and hence the correct reporting is difficult to attain. 8. It only supports the FBA for Amazon.com, Amazon.in & Amazon.uk while rest of the marketplaces i.e. Amzon.ca, Amazon.com.mx is not supported.

Antwort von Unicommerce

vor 6 Jahren

Dear Deepak, We are sorry for the inconveniences caused to you. Our team is already in touch with you. We would ensure that your concerns will be taken care of.

Rambaran
KAM in Indien
Informationstechnologie & -dienste, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

BEST FOR E-COM.

5,0 vor 3 Monaten

Vorteile:

1-order processing 2- Real-time inventory manage 3-Multiple marketplace manage in the one place 4- Sales reports and Deshbarod view is very good.

Nachteile:

1- Sometimes Inventory does not sync 2- Connector issue 3- Facing the issue while we are integrating the new channel 4- do some user-friendly services Like when we are doing the order processing then sync orders in real time.

Adnan
Marketing & Operation in Indien
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Comprehensive E-commerce Platform with Room for Improvement

5,0 vor 8 Monaten

Vorteile:

Comprehensive Platform: Unicommerce offers a comprehensive platform that integrates various aspects of e-commerce operations, including order management, inventory management, warehouse management, and more. This centralized solution is valued for its convenience and efficiency.

Nachteile:

User Interface: Some users have expressed concerns about the user interface of Unicommerce, stating that it could be more intuitive, visually appealing, or easier to navigate. Improvements in this area could enhance the overall user experience.

Tej Pratap
Manager ecommerce in Indien
Einzelhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

unicommerce is one of the best centralized software.

4,0 vor 7 Monaten

Kommentare: Overall experience with the unicommerce has been good. Its solving problems for us and making our operations smooth.

Vorteile:

It's showing inventory management multiple times to multiple vendors and Visibility of multiple clients on single platform. Also, reports are really efficient giving full coverage to our orders. despite of network being slow, it still processes.

Nachteile:

Need to improve payment reconciliation. Also, would be great if can implement Return tracking..

Kamna
Kamna
Business Strategy Manager in Indien
Verifizierter Nutzer auf LinkedIn
Unterhaltungselektronik, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Run an online store or sell online on marketplaces? Enjoy smooth operations with Unicommerce

4,0 vor 3 Jahren

Vorteile:

We use Unicommerce for Inventory management and processing invoices and ship labels for orders. Even with the increase in our business over the years, Unicommerce has been able to keep us on track with order processing.

Nachteile:

Since we've been using Unicommerce since the very beginning it has been hard to quantify any change. Not a lot of issues have we faced with operations since our company has evolved over the years.

Antwort von Unicommerce

vor 3 Jahren

Hi Kamna, Thanks for your valuable feedback! We strive to provide you the best services in the industry.

Suryakant
Dispatch Excecutive in Indien
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One stop solution for ecommerce business

5,0 vor 7 Monaten

Vorteile:

I can access multiple channels and view all on one platform which helps us in processing inventory timely.

Nachteile:

Have not faced any issues as of yet. It's running smoothly so far.

Amit
E-commerce manager in Indien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good to use

5,0 vor 2 Monaten

Vorteile:

Inventory management, order processing, account management and warehouse management.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Product review

3,0 vor 4 Jahren

Vorteile:

- value proposition is great in terms of exclusive tag you can get with bigger players like amazon, Flipkart

Nachteile:

Delivery time for custom requirements is high

Antwort von Unicommerce

vor 4 Jahren

Thanks for your review! We understand you opted out to not disclose your identity, but in case you want our team to work your feedback, we would request you to email us back at help@unicommerce.com sharing your direct contact details. This will help our team to arrange a personalized meeting for you with our Senior Management to understand & work your requirements.

Yogendra
Manager in Indien
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Technology and never-ending push towards perfection mean you can spend less time worrying.

4,0 vor 6 Jahren

Vorteile:

Unicommerce allows to integrate with 45+ E Commerce marketplaces which helps the merchant to manage there order and optimise the inventory without investing more on the inventory. Unicommerce allows us to bulk invoicing Labelling & Shipping seamlessly order processing to have control over the SLA (Service level assurance) Unicommerce allows us to have multiple warehouses in single window view to optimise the logistics cost and save ROI. Unicommerce allows us to maintain the seamless integration between various taxation groups. Technology defines user customized authority role wise. Unicommerce has built to lead the E-commence eco system and allows us to manage WMS & OMS in single panel view. Unicommerce is integrated with E commerce Firstmile and lastmile which allows the sellers to choose the viable 3PL partners to optimise the cost.

Nachteile:

Unicommerce doesn't allow to process the 200 order at a time. Unicommerce have very minimal integration with international marketplaces. Unicommerce haven't built the payment reconciliation. Unicommerce haven't built the return reconciliation.

Antwort von Unicommerce

vor 6 Jahren

Thanks, Yogendra for taking out this much time to write down a great review for us! Noting down your feedbacks we would like to inform you that we are providing integration with majorly all leading Middle East marketplaces and few others as of now and working aggressively to add many of them by end of this year. Further, we have already upgraded Payment and Return reconciliation features and have brought in lots of channels for which Unicommerce is providing Payment reconciliation along with comprehensive dashboards. We would love to assist you more with the features. Do reach us by directly replying on this thread!

Siddharth
Head of Operations Commercials in Indien
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Unicommerce - One stop solution to my digital footprint

5,0 vor 11 Monaten

Kommentare: Will surely recommend the newly started digital dropship entrepreneurs to definitely go ahead with unicommerce as their solution for order processing, inventory management and catalog management. Surely reliable and definitely worth the buck you'll be paying

Vorteile:

The ease of syncronising my inventory and the ability to sell a single piece on multi-portal at the same time, thereby reducing the investment in inventory, increasing the chance to sell a product and the overall opportunity to increase the brand awareness of my brand accross the digital realm makes it a easy, one stop solution for a digi-dependant organisation

Nachteile:

While digital dependancy is increasing, so is the risk of tech-failures. Whilst this has been rare, there are certain cases where in delay/lag in inventory syncing has caused a few roadblocks. However, the support tema have been kind enough to resolve the issues. On the whole, one can't really complaint much about it

Sharad
Co Founder & COO in Indien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best in industry... Highly recommended

5,0 vor 12 Monaten

Kommentare: We have been with unicommerce from very start of our business.We are happy customer as client support has never let us down. Kudos to team Unicommerce.

Vorteile:

When it comes to inventory management, order management and warehouse management, unicommerce is most trusted name.

Nachteile:

I have been in constant touch with team regarding gate entry of returns and if they could include some tool to raise claims at this platform then this solution will become one stop destination for marketplace aggregator and wms provider

Saurabh
Sr. Manager in Indien
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Unicommerce is a boon for online sellers. It simplifies order processing and inventory management.

4,0 vor 7 Jahren

Kommentare: It simplifies order processing , inventory management and accounting which helps in reducing the turn around time to fulfill the orders from ecommerce marketplaces.

Vorteile:

It simplifies order processing, inventory management and accounting. It helps in reducing the turn around time to fulfill our orders from various ecommerce marketplaces.

Nachteile:

Interface needs a lot of improvement. Sales report which do not reflect geographical sales data. Does not help in identifying the item which is pending for listing on a particular marketplace.

Antwort von Unicommerce

vor 7 Jahren

Hi Saurabh, Thanks for your valuable feedback! We have noted your suggestions and forwarded to the product development team. We strive to provide you the best services in the industry.

Megha
Owner in Indien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Real Time in Real Manner

5,0 vor 5 Jahren

Kommentare: It was a right hand to us in processing Orders and top of that managing inventory with least time of havoc out of technical glitches.

Vorteile:

The Exact linking of Inventory in Real Time is too good part. Apart, processing of orders is also easy to understand even for the new Joiners. Even if technical issues comes, those are rare times.

Nachteile:

Less opportunities to spread in international market- few International marketplaces Syncing. Out of Available- some of them dont respond or allow Indian merchants.

Antwort von Unicommerce

vor 5 Jahren

Thankyou Megha, for your kind feedback. We have noted your suggestions regarding more International marketplaces integration in Uniware and forwarded to the concerned department.

Radhika
Head - Operations in Indien
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Must-have for an e-commerce business!

5,0 vor 12 Monaten

Kommentare: Our experience with unicommerce has been very pleasant. It has overall proved to be a comprehensive solution for our e-commerce businesses helping us to streamline our order fulfillment and inventory management processes. Plus their chat and customer care services deserve a special mention. They go out of their way to provide a solution till the issue is resolved.

Vorteile:

It helps manage our sales orders, inventory and shipping across multiple channels and marketplaces all on a single platform eliminating the need to manage multiple platforms. It's real-time inventory tracking allows us manage stock-outs and meet customer demands.

Nachteile:

Nothing so far! It has proved veey helpful in all aspects.

yogesh
ECOM MANAGER in Indien
Bekleidung & Mode, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Channel inventory managemant software

5,0 vor 4 Jahren

Kommentare: Easy to manage multiple maeketlace orders & inventory with ease/

Vorteile:

We knew e-commerce was the future and we are glad that we chose Unicommerce to help us lead the way. Unicommerce solutions have exceptionally helped us manage our business across 10+ Marketplaces. We are highly satisfied with the kind of support we have been given and happily managing 4 other accounts with Unicommerce.

Nachteile:

currently order sync frequency is 30 minutes this should be 5 to 10 minutes

Antwort von Unicommerce

vor 4 Jahren

Thankyou Yogesh for your valuable ratings and feedback!

Ashish
CEO in Indien
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Changing from Unicommerce standard to Enterprise

4,0 vor 4 Jahren

Vorteile:

One stop shop for ecom solutions. Great support by [SENSITIVE CONTENT HIDDEN]. We had [SENSITIVE CONTENT HIDDEN] visit us and clear all our issues patiently.

Nachteile:

Customer service in the standard plan. chat support could never understand issues. they would reply after 30mins of raising a ticket. if we dint respond for 5 mins, they would close the ticket. issues would just notget resolved.

Antwort von Unicommerce

vor 4 Jahren

Thanks Ashish for your valuable reviews! We have taken a note of your feedback and have shared it with the concerned department.

Surendra
Warehouse Executive in Indien
Lagerung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Smart and intelligent solution for your online business

5,0 letztes Jahr

Kommentare: After unicommerce implemention our productivity has been increased significantly. It helped us to increase orders fulfillment rate and maximise inventory accuracy.

Vorteile:

We can process multiple marketplace orders and manage multiple marketplace inventory from one place. Which saves lot of time and improves productivity.

Nachteile:

We are using it since last five years and we didn't faced any issue till now. So there is no any point from our side to dislike

Mayur
CTO in Indien
Bekleidung & Mode, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool to sell on online marketplaces

5,0 vor 4 Jahren

Vorteile:

1. The features are thorough to sell on online platforms like Amazon, Flipkart etc. 2. Dedicated customer support team 3. Can create Flexible workflows to manage customized processes at warehouses.

Nachteile:

- Self-help documentation is limited for learning and usage. You will need to connect to the support team for training and every query.

Antwort von Unicommerce

vor 4 Jahren

Thanks Mayur for your kind feedback. We have taken note of your suggestion and have shared same with the concerned department.

Balkrishna
Balkrishna
Founder in Indien
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Worst solution & Team

1,0 vor 2 Jahren

Kommentare: I wish I had not have known them. Its nothing less of a nightmare.

Vorteile:

Dont find any pros in the product or company, sadly.

Nachteile:

Unicommerce is probably the worst software in this space I have seen. Their marketing is on point but hope the software was even 10% of that. Everything is broken, right from Order Management, to Inventory management to Returns management. They say they have payment reconciliation, by that what they mean is that you have to go the channel portal see payment details of each order & fill it up on unicommerce. Unicommerce is just a data collection machine. They don't know the needs of a D2C operator & they are not willing to listen also. My account manager got me to pay them 5k, even though the min was 1k - 2k. Now when I say I am not happy with them, they are not returning the money & not responding on email also.

Antwort von Unicommerce

vor 2 Jahren

Hi Balkrishna, We deeply regret the inconvenience you have faced. We request you to email us back at help@unicommerce.com sharing your direct contact details. This will help our team to trace the case history and arrange a personalized meeting for you to address your concerns.

Naman
Owner in Indien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent product

4,0 vor 11 Monaten

Vorteile:

Inventory management Order processingList of channels available

Nachteile:

Sometimes customer service is slow but sometimes they are excellent Rest all things are ok

Ashok Kumar
Supply Chain Manager in Indien
Einzelhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best tool for warehouse management system

5,0 vor 7 Monaten

Kommentare: Overall experience is good

Vorteile:

overall it is good easy to use and time saving and helping for improving productivity.

Nachteile:

Our shopify returns are not syncing with UC.

Santosh
Catalog Manager in Indien
Luxusgüter & Schmuck, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Experience

5,0 vor 11 Monaten

Vorteile:

User friendly, very easy to learn or teach beginners, active customer support.

Nachteile:

Nothing that i can remember to tell what i did not like about unicommerce

saurabh
proprietor in Indien
Bekleidung & Mode, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

worst api software ever

1,0 vor 7 Jahren

Kommentare: nothing only loss , during sale season so many orders get cancelled due to synching issue with this fraud company

Nachteile:

everything. always have some or other issue unicommerce does not sync inventory in time. it will take hours to process the order and there is no help support

Antwort von Unicommerce

vor 7 Jahren

Dear Saurabh, We are sorry for the inconvenience caused to you. Please share your contact details with us at help@unicommerce.com and let us know your concerns. We would ensure that your concerns are taken care of.