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Über Teamgo

Teamgo ist das Besucher-Management-Produkt, das die Empfangsschalter von Marken auf der ganzen Welt verändern wird.

Erfahre mehr über Teamgo

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Teamgo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,2/10

Teamgo hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 82 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (82)

Gilles
Gilles
Public relations Director in Japan
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TeamGo Review

5,0 vor 3 Jahren

Kommentare: Very good support, good value for money

Vorteile:

Easy to deploy in our school environment

Nachteile:

No API available to connect to our database (VERACROSS)

Antwort von Teamgo

vor 3 Jahren

Thank you for the kind words Gilles regarding Teamgo Visitor Management. It has been a pleasure to be able to support your School and unique needs. Your feedback has helped us shape a better product for all customers and we look forward to the future together.

Ellis
UK
Konsumgüter, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Surprisingly powerful, very reliable and great value for money.

5,0 vor 8 Jahren

Kommentare: From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Vorteile:

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Nachteile:

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Antwort von Teamgo

vor 8 Jahren

Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks.

Stuart
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great - but still work in progress / In Development

3,0 vor 8 Jahren

Kommentare: Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite
- Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!?
- QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts
- Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction
- Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Antwort von Teamgo

vor 8 Jahren

Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review!

S
PA to Region Director - West in Australien
Landwirtschaft, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly Recommended

5,0 vor 7 Jahren

Kommentare: We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

Vorteile:

It's features and ease of use

Nachteile:

Nothing really

Antwort von Teamgo

vor 7 Jahren

Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together!

Aly
office manager in Kanada
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Does the job

4,0 vor 3 Jahren

Kommentare: good

Vorteile:

Easy implementation; no issues running the app

Nachteile:

Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items

Antwort von Teamgo

vor 3 Jahren

Thanks for the review! It sounds like your system administrator needs to use our powerful Kiosk Designer to configure forms to make them easier to use. Teamgo's kiosk designer tool lets you customise the entire sign in flow process, break forms across multiple steps and shorten the experience. It certainly should not take that long to complete sign in unless you have complex needs! Try considering using the QR code sign in method instead. Get in touch with us for assistance :)

Rebecca
Receptionist in Australien
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So far so good. Quite happy with the program and how easy it is to use.

4,0 vor 7 Jahren

Kommentare: Less paper - We no longer need to order paper sign in books. More efficient for emergencies and evacuations.

Vorteile:

Software seems user friendly and easy to use. It is a plus that we can manipulate most aspects of the system and add/remove staff without having to contact the company (TeamGo) everytime.

Nachteile:

The only thing would be the app. If it could be used so that staff/contractors could sign in and out from their computer or the app that would be handy instead of them having to walk down to Reception every time to sign in and out on the tablet. Our school is quite large so now we need to look at buying multiple tablets, printers, stands etc. Would be great if you could meet with a rep to go through the program, how it works and how to set it up instead of having to email back and forth. Even if a rep phoned to chat to the customer about the program and initial set up/answer any questions. Seems that everything is done via email or web chat.

Antwort von Teamgo

vor 7 Jahren

Hi Rebecca, we're listening regarding the ability to sign in/out via mobile device :) "watch this space!" and thanks for the positive views on Teamgo, your not alone in your thoughts.

Bill
Manager, Network Services in USA
Fluggesellschaften/Luftfahrt
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using for years

4,0 vor 7 Jahren

Kommentare: I have been using this software for years and outside of the little bit of learning curve, the software has been working as advertised. Could not be happier...

Vorteile:

- Ease of use and setup - Available features

Nachteile:

- No iPhone app available (yet) for end user management and notifications

Antwort von Teamgo

vor 7 Jahren

Great feedback Bill thanks so much. We will have companion apps out soon once we update to the next major release! Look forward to working together further with Go Reception.

Jason
Assistant Principal in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Go Reception Changed Our School for the Better!

5,0 vor 8 Jahren

Kommentare: After going through several different solutions for visitor management, Go Reception was by far the best fit for our school. Customer service has been and continues to be first class. It works seamlessly to insure a safer school for all our students.

Antwort von Teamgo

vor 8 Jahren

Many thanks Jason, working with your county high school has been great. We are looking forward to seeing you use our upcoming new features specific for education. Awesome stuff.

Alex
Alex
IT Desktop Analyst
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Fantastic Budget Check-In software

5,0 vor 8 Jahren

Kommentare: We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive.

Vorteile:

* Cheap * Easy to setup and easy to use * Lot's of customisation abilities *

Nachteile:

* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently.

David
David
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

GoReception - six months in

4,0 vor 8 Jahren

Kommentare: When searching for a kiosk sign in solution, you come across several apps in this space. GoReception proved to be the most versatile and worked best for my situation. The business has a front door and a rear entrance so it was critical that the solution would handle multiple sign ins. I don't use it for the staff or delivery features, but for what I need, it works as advertised.

Vorteile:

The support team is always there when you need them and listens to my feature and enhancement requests.

Nachteile:

Pricing is a bit high, but overall a good value. Looking for a bit more customization and user-friendly back end features. The web dashboard could use an update.

Tasdiq
Director in Australien
Computer-Hardware, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It was excellent. Easy to setup.

4,0 vor 7 Jahren

Kommentare: It was a great trial.

Vorteile:

easy set up. easy to maintain and administer. perfect support. minimum h/w cost as its tablet based.

Nachteile:

cant import active directory users. no native printing option. might be a cause. qr code is not compatible with old security doors.

Antwort von Teamgo

vor 7 Jahren

Great to see you were looking for Active Directory integration. This is actually available on our Premium plans with other integration and API options :) QR codes need to be used with the camera on the iPad terminal. We will follow up with how you have been attempting to use these.

Reece
Boss in Neuseeland
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best digital reception solution I've found

4,0 vor 8 Jahren

Kommentare: Great look for a tech company live ourselves to have in our reception area. Visitors love it, and it's a great way for us to keep track of who's coming and going. Would love a better way of being notified of new visitors though as it can be hit an miss if the recipient is busy or doesn't check emails often. A dedicated mobile app would be great, possibly even integration with something like Skype would be interesting. I know the Go Reception team are no doubt working on things like this.

Antwort von Teamgo

vor 8 Jahren

Reece great to see you review Go Reception, thanks for the positive words on the technology. Fantastic ideas on integrations with other chat applications, lets explore this one and come back to you. And yes, we're always working to add value for our customers.

Elyse
Office Manager in Kanada
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great reception management tool

5,0 vor 8 Jahren

Kommentare: We've been using Go Reception for almost a year and it's really helped to streamline our check in/meeting process. We're a startup accelerator with many different companies and a common working area and it's been an amazing help - no more running around trying to track down the person a visitor is here to see. The customer service is absolutely fantastic - from helping us bulk upload all of our hosts to troubleshooting any issues, the team is very responsive and great to work with.

Antwort von Teamgo

vor 8 Jahren

Great to hear your review Elyse. We have many customers who have shared office spaces and co-working. Our team operates from one in South Australia, great to be able to support collaborative communities and make visitor arrival for members easier.

Tu
Systems Administrator in Australien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

High quality, solid app for visitors.

5,0 vor 8 Jahren

Kommentare: Easy to use and provides a beautiful interface for visiting guests.
Complete setup provides a clean and professional look for the reception area.
Simple to use online management.
Customer support is 5 star. Application Support Team goes out of their way to customise the app for your business.
Any visitor, no matter how IT illiterate, can log in with its simple GUI and guidance during the sign on process. Selected out of several other reception systems for the iPad and this one easily beat the competition.
Extremely affordable and doesn't break the operating budget.

Antwort von Teamgo

vor 8 Jahren

Appreciate the feedback Tu, Cascade has been great when we need to find out more about your support enquiries.

Paul
IT Support Specialist in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Go Reception was one of the top 3 services I was evaluating. Final choice was Envoy.

3,0 vor 7 Jahren

Vorteile:

Pricepoint, level of customization (especially for badges), feature set was a great value. Looked great on the ipad for visitors!

Nachteile:

Interface lacked polish. While I was certain I could use the software, our front desk staff would require assistance from me to run it. FWIW, we chose Envoy as it had the simplest interface while also giving us a path to add more features (Albeit at a much higher cost) if our executives wanted to employ them later.

Antwort von Teamgo

vor 7 Jahren

Hi Paul, good feedback I hope we can improve in these areas. I know the interface has recently moved through a revamp and is being worked on with new releases weekly. Perhaps since you assessed Teamgo we have more of what you need? Let's talk if some of the new features can solve some more of your office problems.

Connor
Director Of Technology in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

I found it very easy to setup

5,0 vor 7 Jahren

Vorteile:

Having an ipad for reception. Which allows for customer engagment. I just really loved using the software

Nachteile:

The limited use of software. Not being able to do much in the free trial mode of the software. Not being able to have more the. One ipad

Antwort von Teamgo

vor 7 Jahren

Hey Connor we now have all features unlocked in Teamgo (and always have), perhaps there was another product you are confused with or did not get time to explore everything? Our two week free trial gives you access to all features including SMS messaging, pre-registration, rooms, assets and more.

Mike
Director, Corporate Security in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Go Reception Software

5,0 vor 8 Jahren

Kommentare: The Go Reception software is very easy to use and the set up is quick. We have an office of about 20 people and were up and running within minutes. If you don't have the option of a receptionist this tool is the answer. A couple of button clicks from your visitors and a little information from them (optional) and the notification is sent to the person being visited. Tracking and contact info modifications are easy from any Internet connection. This product has worked very well for us!

Antwort von Teamgo

vor 8 Jahren

Thanks Mike its been good to have you aboard and support your visitor management needs.

Dianne
IT Manager in Australien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy to use

5,0 vor 8 Jahren

Kommentare: We have been using Go Reception for the last 12 months in our 4 reception areas. It is easy to use and gives us accurate records of who has been in and why they were here. Our clientele love it, our administration love it as it replaced the old paper system. If you are looking for an easy to use visitor book Go Reception would be a product to seriously consider.

Antwort von Teamgo

vor 8 Jahren

Many thanks Dianne, great to support the school. It has been a good benchmark for our other customers in the education who are similar to you. Look forward to working with you in 2016.

Ievgeniia
Front Desk Operations Specialist in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Simple, easy to use, nice design

5,0 vor 8 Jahren

Kommentare: Our school has been using this app for more than a month, and so far it is working great! In comparison to similar apps, it has an unlimited number of hosts and visitors, and it also has a free version! Customer Support is very nice and fast! Highly recommend Go Reception!

Antwort von Teamgo

vor 8 Jahren

We work closely with our customers to offer the right package and pricing for their organisation, thanks Levgeniia for your kind words, it's been good working with Hult International.

Victoria
Neuseeland
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

GoReception review

4,0 vor 7 Jahren

Kommentare: GoReception has been a great service that has fulfilled our needs. We have had a few issues at start-up figuring out how to use it and an issue with our sign-out button, but customer support has been great with helping us try and resolve the problems.

Antwort von Teamgo

vor 7 Jahren

Thanks for the review submission Victoria, it's been great supporting Krunch and working with your team. No matter what the issue, we will always find a solution :)

Nick
ICT Support in Australien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing app. does what its meant to without any hassles

5,0 vor 7 Jahren

Vorteile:

The interface is a big thing for me. if an app has a terrible GUI i probably wont use it. the general running of the app is outstanding.

Nachteile:

only downside to this app was it wouldn't close properly. when i would close apps on my iPad it would close but then re open. this could have been caused by the iPad itself.

Antwort von Teamgo

vor 7 Jahren

Hey Nick, make sure you have the latest update for the iPad. We have not heard this issue before but if its experienced again let the team know right away :)

Hunter
Computer Systems and Network Administrator in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Overall good but wasn't in our price range for four locations sadly

5,0 vor 7 Jahren

Vorteile:

The Clocking in and report feature. We are a drug testing company and must record everyone that comes in. Also The Reports we love! If your a person that needs a clocking in system with amazing reports! This is the program. Only used it for a month but overall good program.

Antwort von Teamgo

vor 7 Jahren

Thanks Hunter for the notice on this. Expect some really useful updates to the staff arrival in the near future and a new app to support this :) Let us know if we can assist with an extension of the service.

Darren
IT in Irland
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Overall a good product

3,0 vor 8 Jahren

Kommentare: Lots of features built in but we decided to go with a different solution that offered more integration for our localized and cloud based solutions.

Antwort von Teamgo

vor 8 Jahren

Thanks Darren, we're working on integrations but it was great to see you during the trial. Best of luck with your new VMS supplier.

Denise
Secretary in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Making things easier and more secure

5,0 vor 8 Jahren

Kommentare: We all have benefited from our new APP go reception saves, time, trouble and the planet. Go paperless!

Antwort von Teamgo

vor 8 Jahren

Paperless office is a great reason to use a digital VMS for your office. Glad this is part of your company policy Denise!

Eric
Kenia
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

My GoReception

5,0 vor 8 Jahren

Kommentare: Visitors enjoy the experience since the tablets offer much more than the goreception application. It also serves as a data gathering tool for our visitors and clients.