Über Teamgo

Teamgo ist das Besucher-Management-Produkt, das die Empfangsschalter von Marken auf der ganzen Welt verändern wird.

Erfahre mehr über Teamgo

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Teamgo

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

9,2/10

Teamgo hat eine Gesamtbewertung von 4,4 von 5 Sternen basierend auf 82 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (82)

Alex G.
Alex G.
IT Desktop Analyst in
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Fantastic Budget Check-In software

5 vor 6 Jahren

Kommentare: We've been using this software for a little over a year now. The application has grown and developed alot in this time and we've had a lot of support with any issues we encountered. Features have grown out of our recommendations, and overall the developers are very responsive.

Vorteile:

* Cheap * Easy to setup and easy to use * Lot's of customisation abilities *

Nachteile:

* Sometimes times out, requires at least a reboot of the application at least once week, which isn't a massive issue, just means it can't be left unattended permanently.

Ellis L.
UK
Konsumgüter, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Surprisingly powerful, very reliable and great value for money.

5 vor 6 Jahren

Kommentare: From the date of implementation his system has been exceptionally useful for us as a business. It has been very reliable the entire time and has allowed us to be without any personnel in the reception areas at our sub-sites. With a difficult layout at certain admin-limited sites, this system has given us the professional and functional solution with huge savings over a manned reception. The ease of use, badge printing abilities and general professional appearance has received countless positive comments by visitors.

Vorteile:

The notification system is very easy to set up and most importantly, it works every time. Employees receive an SMS and an email when their visitor signs in, and this has proved very useful for all employees. The management user interface is very easy to navigate and once you've got it up and running, it's very handy being able to set all iPad terminals to use the same layout, regardless of their location.

Nachteile:

It would be useful if the notifications sent out to personnel could be customised by the users (myself, for example) so messages can be tailor made for specific sites (or divisions of a company trading under a different name, for example). It also allows a visitor to sign in without selecting an employee which does mean some slight confusion at times, so it would be handy to be able to prevent the system from signing a visitor in until they have entered the employees name they are expecting to meet.

Antwort von Go Reception

vor 6 Jahren

Hey Ellis! Thanks for the review here, love your suggestions we seem to be thinking alike! Many new features on the way we hope to see you use in future releases this year. Many thanks.

Stuart H.
UK
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great - but still work in progress / In Development

3 vor 6 Jahren

Kommentare: Good, does what it says. Good emergency evacuation web access and host notification works well. Screen design and use of your own backgrounds nice touch. Good value for $ compared with other 'corporate' systems Areas for further development: - Pre Registration - Needs to be more of a 'pre-induction' than current. We want to pre print badges and have them ready for large parties - rather than (as now) having to 'invite' visitors in a calendar invite
- Labels - If you just have a thermal label printer then this functionality is basic within the app with set fonts and lable size. It needs to be able to import Brother PTouch formats. Also needs to have option of just printing date without the time of arrival - what visitor wants everyone else to know on their badge that they arrived late!?
- QR codes - Need to be able to allocate these to regular visitors to site, rather than only having them for the hosts
- Video - Need some way in the induction page to embed a video as a lot of Companies want to show this as part of a visitors induction
- Sign in Page - the std iPad QWERTY keyboard covers a lot of the input screen, makes use of the keyboard for 'Done' more enticing than the applications 'done'

Antwort von Go Reception

vor 6 Jahren

Stuart thanks for the feedback this is great input. We innovate through customer interaction, we will consider all your points here! Thanks for the review!

Aly K.
office manager in Kanada
Computer-Software, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Does the job

4 vor 7 Monaten

Kommentare: good

Vorteile:

Easy implementation; no issues running the app

Nachteile:

Visitor has to type a lot of Information, it takes 1-3 minutes to fill out the forms, no ability to skip some items

Antwort von Teamgo

vor 7 Monaten

Thanks for the review! It sounds like your system administrator needs to use our powerful Kiosk Designer to configure forms to make them easier to use. Teamgo's kiosk designer tool lets you customise the entire sign in flow process, break forms across multiple steps and shorten the experience. It certainly should not take that long to complete sign in unless you have complex needs! Try considering using the QR code sign in method instead. Get in touch with us for assistance :)

Rebecca W.
Receptionist in Australien
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

So far so good. Quite happy with the program and how easy it is to use.

4 vor 5 Jahren

Kommentare: Less paper - We no longer need to order paper sign in books. More efficient for emergencies and evacuations.

Vorteile:

Software seems user friendly and easy to use. It is a plus that we can manipulate most aspects of the system and add/remove staff without having to contact the company (TeamGo) everytime.

Nachteile:

The only thing would be the app. If it could be used so that staff/contractors could sign in and out from their computer or the app that would be handy instead of them having to walk down to Reception every time to sign in and out on the tablet. Our school is quite large so now we need to look at buying multiple tablets, printers, stands etc. Would be great if you could meet with a rep to go through the program, how it works and how to set it up instead of having to email back and forth. Even if a rep phoned to chat to the customer about the program and initial set up/answer any questions. Seems that everything is done via email or web chat.

Antwort von Teamgo

vor 5 Jahren

Hi Rebecca, we're listening regarding the ability to sign in/out via mobile device :) "watch this space!" and thanks for the positive views on Teamgo, your not alone in your thoughts.

Bill W.
Manager, Network Services in USA
Fluggesellschaften/Luftfahrt
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using for years

4 vor 5 Jahren

Kommentare: I have been using this software for years and outside of the little bit of learning curve, the software has been working as advertised. Could not be happier...

Vorteile:

- Ease of use and setup - Available features

Nachteile:

- No iPhone app available (yet) for end user management and notifications

Antwort von Go Reception

vor 5 Jahren

Great feedback Bill thanks so much. We will have companion apps out soon once we update to the next major release! Look forward to working together further with Go Reception.

Gilles G.
Gilles G.
Public relations Director in Japan
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

TeamGo Review

5 vor 7 Monaten

Kommentare: Very good support, good value for money

Vorteile:

Easy to deploy in our school environment

Nachteile:

No API available to connect to our database (VERACROSS)

Antwort von Teamgo

vor 6 Monaten

Thank you for the kind words Gilles regarding Teamgo Visitor Management. It has been a pleasure to be able to support your School and unique needs. Your feedback has helped us shape a better product for all customers and we look forward to the future together.

Liann T.
Caseworker in Australien
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Teamgo

5 vor 7 Monaten

Kommentare: Love this

Vorteile:

That a QRCode can be placed on signing in

Nachteile:

There isnt one I could identify with. It's perfect

David F.
David F.
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

GoReception - six months in

4 vor 6 Jahren

Kommentare: When searching for a kiosk sign in solution, you come across several apps in this space. GoReception proved to be the most versatile and worked best for my situation. The business has a front door and a rear entrance so it was critical that the solution would handle multiple sign ins. I don't use it for the staff or delivery features, but for what I need, it works as advertised.

Vorteile:

The support team is always there when you need them and listens to my feature and enhancement requests.

Nachteile:

Pricing is a bit high, but overall a good value. Looking for a bit more customization and user-friendly back end features. The web dashboard could use an update.

Lich B.
IT engineer in Vietnam
Baumaterial, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reason to use Teamgo

5 vor 7 Monaten

Vorteile:

Teamgo keeps your people and workplaces safer and healthier with contactless sign-in software. Very easy to use & easy set up!

Nachteile:

Random glitches when updates occur sometimes.

Antwort von Teamgo

vor 7 Monaten

Thanks so much for the kind review Lich! We're always working to fix bugs in software and improve the experience overall for the web dashboard and the iPad kiosk app, all feedback is welcome. We hope you continue to enjoy the service.

S M.
PA to Region Director - West in Australien
Landwirtschaft, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly Recommended

5 vor 5 Jahren

Kommentare: We have been using GoReception for 15 months now and have found it invaluable in assisting with our visitor management. The features of the app are many and varied, including visitor arrival notification by email and/or SMS, printing of name badges, evacuation lists, photos of guests, booking of meeting rooms and company vehicles, just to name some and all or only a few can be used as is necessary for your companies requirements. Visitor information can now be kept confidential, a problem we had in the past before using the app. Visitors have found the app easy to use and we have customised our welcome screen with a professional slideshow of photos relevant to our industry. Navigating and setting-up host information in the administration dashboard is simple and uncomplicated. Any support issues have been responded to and resolved swiftly by the team and feedback has been taken on board and implemented. Management from our head office have been impressed with the modern visitor management system and are keen to implement it when they move to their new premises soon.

Vorteile:

It's features and ease of use

Nachteile:

Nothing really

Antwort von Go Reception

vor 5 Jahren

Hey Sue, well what kind words! It's been great working so close with yourself and the team. Your continued engagement has helped shape the product for other customers like you over the last year. Multi location is one of the core functions of Go Reception, so we can keep growing together!

Rick G.
HR Manager in USA
Industrieautomation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Satisfied Customer

4 vor 6 Jahren

Kommentare: Our organization has been very satisfied with the product and its functionality. A few bugs in the application at first, but most have been resolved by the go reception team. Great customer support. Would recommend the product to anyone .

Vorteile:

Functionality, Ease to set up

Nachteile:

The background hides some of the characters during at the sign on page. Would be nice to have more options. Would like to customize the notifications on email and text.

Antwort von Go Reception

vor 6 Jahren

Thanks Rick, the backgrounds and screen design tool will get an overhaul likely for the new year, appreciate the kind review and look forward to working with JCI into the future :)

Rick G.
HR Manager in USA
Konsumgüter, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Satisfied Customer

4 vor 6 Jahren

Kommentare: Very pleased with the product. A few glitches with the upgrades but overall a good product and would recommend it to fellow HR Managers.

Vorteile:

Ease of use and functionality

Nachteile:

Limited Information sent to users on the Notifications; Software gets stuck at times after guests log in.

Antwort von Go Reception

vor 6 Jahren

Appreciate the review Rick, we're looking forward to delivering improvements that will help with your reported problems :)

Neil O.
IT Manager in UK
51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Product.

4 vor 6 Jahren

Kommentare: Excellent product and one that gets our visitors talking even before our meetings. The only draw back I would say is the load time of pictures can be very slow for peoples faces. Maybe cached on the ipad? Recently just sold one of these to another client and they love it!

Vorteile:

ease of use within a cloud portal

Nachteile:

Slow at loading staff pictures. More often than not the visitor had already picked the name without seeing the picture.

Antwort von Go Reception

vor 6 Jahren

Thanks Neil that's good to hear, happy to help with your customers needs. We're looking at improving overall speed in the next release, appreciate the feedback there.

Pete C.
Founder in Australien
Informationstechnologie & -dienste, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Wonderful!

4 vor 6 Jahren

Kommentare: We use Go Reception at iCentral.Co by The Start Society for all our members and their guests. Also considering using it for event name badges.

Vorteile:

Simplicity. Web and iPad access. Notifications.

Nachteile:

Printer configuration (but it is getting better and does work).

Antwort von Go Reception

vor 6 Jahren

Hey Pete and thanks for the review! We hope to continue support of your space and all our co-work customers with Go Reception.

Aaron B.
Team Leader, Windows Systems Team in Australien
Telekommunikation, 5.001-10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good Product that performs well

4 vor 5 Jahren

Kommentare: really enjoy using this product. it was easy to install and our clients find it easy to use. the API to upload modifications was a real boon, and the dashboard is simple and easy for non technical people to use.

Vorteile:

simple, good API

Nachteile:

could to with a better API for programatically updating the content.

Antwort von Go Reception

vor 5 Jahren

Hey Aaron thanks for the word on Go Reception. We're working to improve API functions, lets talk more about integration!

Jason L.
Assistant Principal in USA
Bildungsmanagement, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Go Reception Changed Our School for the Better!

5 vor 6 Jahren

Kommentare: After going through several different solutions for visitor management, Go Reception was by far the best fit for our school. Customer service has been and continues to be first class. It works seamlessly to insure a safer school for all our students.

Antwort von Go Reception

vor 6 Jahren

Many thanks Jason, working with your county high school has been great. We are looking forward to seeing you use our upcoming new features specific for education. Awesome stuff.

Sophia F.
CDSO in Australien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

An easy and convenient registration system implemented into our volunteer organisation

5 vor 5 Jahren

Kommentare: We use the system for emergency evacuations and in recording key performance indicators for our volunteers. An easy and efficient system able to be used by all who attend.

Vorteile:

Relatively easy to use, love the ability to provide volunteers with badges to swipe in and out. Log in and out process is simple and able to be used by all users of our Centre. Like the options of multiple terminals.

Nachteile:

Cannot do a specific dated search on employees Would like to be able to edit the time clock online, when people forget to log off only have the option to log them off not edit leaving time. Would like to be able to move "reasons" category around without retyping i.e. drag and drop

Antwort von Teamgo

vor 5 Jahren

Always a pleasure working with your organisation Sophia! Thanks for the feedback on record editing. We will look into options for setting reasons for late sign out :) We're always open to ideas.

Marc H.
IT Specialist in USA
Medizinische Geräte, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Roll Out Was Easy and Users Like It!

4 vor 5 Jahren

Kommentare: Conformance with Regulatory Requirements.

Vorteile:

Easy to configure. The personal touch of the employee photos. Reusable QR Coded passes. We are using it for conformance with industry requirements and for that it really fits the bill.

Nachteile:

Sometimes support is a little slow since we are in the USA and TeamGo are in the "Land Down Under". Having said that, we haven't had too many questions so all in we are OK.

Antwort von Teamgo

vor 5 Jahren

Hey Marc, we hope to be more responsive to our North USA friends with a team operating locally soon. You will always get prioritised if the issue is a severe impact to services. Thanks for the positive review I am sure this will aid others in making an informative decision about the Teamgo service! Compliance is one of our biggest focuses at Teamgo, ensuring we help you in your companies efforts with privacy and information of guests on site.

Greg F.
General Manager Crown Insite and TBD Pacific Rim in Australien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Exceptional in Everyway !

5 vor 6 Jahren

Kommentare: We needed to modernise our paper checking System. I looked at about 6 solutions and found Go Reception to be the best fit. It was priced as a single monthly payment, had an Australian Support contact who have been great....nothing has ever been to hard. We custom built a check-in stand, connected the printer and iPad to our Wi-Fi and were up and running within about 1 hour. We especially like the ease of use, responsiveness of the system and the ability for us to see who is checked in to any of our locations and who they are visiting from one dashboard. We use it to track visitors, capture vehicle registrations, notify us when contractors arrive onsite and then issue keys. This is such a versatile system which has given our receptionist much more time to handle phone calls and other tasks. Regular visitors now just check-in, a SMS and email goes to the host so seamlessly, then they pick them up for their meeting. It could not be any easier.

Antwort von Go Reception

vor 6 Jahren

Many thanks for your review of Go Reception Greg. It's been good to work with Crown Equipment on your VMS needs. Looking forward to hearing your thought on new features in 2016. All the best!

Chuck A.
IT Director in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Visitor reception made easy

5 vor 6 Jahren

Kommentare: Go Reception allows any company, large or small to go from paper to digital for all visitor reception tracking. As the IT Director of a small company, I wanted to move our visitor log from paper notebook to a digital device capable of tracking all visitors to our company. Go Reception easily meets that requirement and more. First impressions of an IT company should not be a paper and pen used to sign in. Go Reception provides a great first impression with its easy to use digital interface. I can now see who visited, who they visited and for how long they visited all from my desktop interface all while keeping this information out of the public view.
Go Reception support has been fantastic from day one and Steve and his crew go out of their way to support. From simple process support questions to customization, they are quick to respond and always provide the right solution.
Go Reception is a great tool that does what it says it does while providing a great first impression to any visitor.

Antwort von Go Reception

vor 6 Jahren

Thanks for the great review of Go Reception Chuck. Always happy to help with ensuring you have the right setup for your visitors.

Michael W.
Human Resources Director in USA
Medienproduktion, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

News Media company loves this software!

4 vor 6 Jahren

Kommentare: Many visitors stop by to purchase our products, place ads, and conduct other business. This has been a great tool for safety and efficiency in guest relations.

Vorteile:

ease of use to visitor and receptionist/guard

Nachteile:

a few limitations on adding data of our employee base

Antwort von Go Reception

vor 6 Jahren

Thanks for the review Michael, great that we help also with overall customer experience :)

Ryan M.
IT Support in USA
Hausmeisterservice, 501-1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Go Reception Go!!!!

5 vor 6 Jahren

Kommentare: We have Go Reception installed on out main office and coming from a paper sign in, Go Reception just made everything easy for the front desk and our visitors.

Vorteile:

Ease of use and setup

Nachteile:

Software customization. We were hoping that we can customize more buttons.

Antwort von Go Reception

vor 6 Jahren

We hope to keep your front desk running smooth and easy into the future also! Thanks Ryan.

Daniel P.
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Best Visitor Management suite I've found

5 vor 6 Jahren

Kommentare: I looked at about 10 visitor management apps about a year ago, since I wanted to provide a "technical appearance" at my company's reception desk. . I chose GoReception since it had the best feature set among them (and it still does). The app provides wireless name badge printing, evacuation list, visitor log, etc., services. It doesn't need any maintenance except when I have to update the OS on the iPad at my front desk or load a GoReception upgrade. Unlike most apps, the GoReception crew are quick to respond to any technical issues or suggestions.

Vorteile:

Easy to install and use

Nachteile:

I have to pull a monthly visitor log for auditing purposes. GoReception has it, but it's unformatted. Just takes a bit of work to get it.

Antwort von Go Reception

vor 6 Jahren

Many thanks for the review Daniel and being a great customer, good to have worked through the initial setup with you!

Daren G.
Office Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

I work for a Tax Office and we use this product to sign people in and out.

5 vor 5 Jahren

Vorteile:

I like how customizable the app is. I can ask for First Last Name, Cell Phone Number, Email etc. I can also ask specific things due to the way the app is set up. For example, if I wanted to know your favorite color when you signed it I can prompt the app to ask for it.

Nachteile:

The Dashboard has to be my least favorite about the app. I've been on the app for about 5 months and its still difficult to navigate through at times.

Antwort von Teamgo

vor 5 Jahren

Hi Daren thanks for the feedback, we're always working to improve your experience with the dashboard, let us know if you have any thoughts or ideas as we take on board all feedback!