A great conference app

Bewertet am 12.2.2019
Martin N.
Communications Manager
Think-Tanks, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have used Pathable to develop an attendee app for our annual conference for three years. Pathable delivers an affordable, easy-to-administer app that gives us flexibility in building our program, adding speakers and allowing attendees to manage their own schedules. For any needs we can't handle ourselves, we have a dedicated customer service rep who is responsive to email and happy to get on the phone and walk through things or even take care of them himself. The app makes running the conference and communicating with attendees, speakers, media and anyone else much easier and more efficient.

Vorteile: Intuitive use of backend content management
Helpful customer support
Positive user experience for conference attendees

Nachteile: Online registration system run by a competing conference app developer wants to charge us additional $ to make itself compatible with Pathable, but that is the competing developer's fault, bit Pathable's.

Pathable's value for networking events

Bewertet am 1.2.2019
David E.
Senior Director of Problems
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I've looked at just about every app in the market and think that Pathable is really superior, and uniquely so, on registrant interaction. The ability for registrants to create and manage detailed user profiles, search others' profiles, communicate securely with them, and even schedule meetings with each other against the calendar of conference events is incredibly robust for an off-the-shelf product.

Nachteile: I'm working on one of the last versions of the legacy (old) version of the software so anything I say here doesn't really pertain for going forward since the whole system is getting an overhaul. But on the legacy system, I think the biggest challenge for me is that users are all treated as individuals rather than as parts of groups. Meaning that if a company is sending 6 people, each individual user needs to manage their own schedule, sign on to particular sessions and events. What we often find is that one person wants to make choices for their whole group, or parts of their groups, but since they can't log in to the other person's account, they can't make those choices and need to email us for help.

Solid solution for our conference

Bewertet am 8.2.2019
Rachel P.
Sales & Marketing Manager, Social Media Coordinator
Einzelhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The best part about Pathable is the customer support. I feel that the folks are there via chat 24/7 to help me out, and our assigned project manager is an absolute pleasure to deal with, very patient, knowledgeable, and available anytime we need support. When I needed help with last minute tweaks before launch, the chat feature and turnaround time was beyond expectations.

Vorteile: Appreciate the ease of use for the participant, being able to select which sessions they want to attend, having access to their Agenda online via desktop or mobile device. Great way to get people engaged with each other prior to the event.
Uploading content is streamlined with our ticketing platform, file uploads for schedule is straight forward.

Nachteile: We used Pathable for last couple of years in their previous version, and it's taken a bit of time to adjust to the new system. It is much more flexible & advanced in it's ability to custom design every section of the site, requiring more hunt & peck approach to setting things up. Now that we've launched, and that I've played with the site more extensively, I feel better equipped to deal with any issues that might pop up.

Poor User Experience

Bewertet am 8.2.2019
Megan T.
Senior Manager
Marketing & Werbung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's nice that we can whitelist this and make it look like a company product.

Nachteile: Pathable is incredibly difficult to use. The meeting times shift without you shifting them yourself and the admin feature sometimes pops up and sometimes doesn't.

Pathable for events and online community

Bewertet am 4.2.2019
Verifizierter Rezensent
Marketing and Communication Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: They are the best customer service reps!!

Vorteile: Pathable is easy to use and offers exceptional customer support!

Nachteile: There are some features we wish were available but are not (or are in the works).

Good App for Events - but didn't work for us

Bewertet am 8.2.2019
Verifizierter Rezensent
Finance Director
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
2/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
2/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The service was great, but the app wasn't what we needed.
Lead Retrieval was a big part of our purpose in having an App and this did not deliver that.

Vorteile: There was very good customer service if you needed a live person.
The look was nice
For a basic agenda and networking between attendees it works fine

Nachteile: The price point was too high
There is too much work to be done to make it have all details of the Convention
It doesn't function for Lead Retrieval
It was clunky for our attendees so most people didn't really use it.
The first event everyone had to sign in to use it, which was frustrating

I've used Pathable for several conferences, and find that it's an excellent networking tool.

Bewertet am 9.5.2018
Jeannine C.
Publisher Acquisition & Development Manager
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: It is quite easy to find other attendees, whether searching by first or last name, company name, attendee type, keywords, etc. The appointment scheduling process also works fairly well, as does the communication function.

Nachteile: Some attendees choose not to complete their profiles, so only the most basic information is offered. This can hinder networking at times.

Heather Krejci of ACA

Bewertet am 11.2.2019
Heather K.
Operations Director
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Pathable has really worked to be easier and easier for our attendees to use. The ability to communicate without sharing e-mail address, classifying attendees and assigning usability based on that, and the ability to easily set appointments are some of my favorite features. Plus the customer service cannot be beat.

Nachteile: I do find the messaging features not as clear as they could be.

Easy to set up and change between conferences.

Bewertet am 11.5.2018
Fernando F.
event coordinator
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easily ran conference app.

Vorteile: Ease of use and straightforward customization, excellent customer support. The email messaging system is great in that the emails are fully customizable and can be sent on a schedule, or to targeted groups (grouped logically, by people who haven't set up a profile for example).

Nachteile: The app seems to experience slowdown during peak usage at conferences - cycling without opening etc. If the app price changes and increases, it will likely be too expensive for us per conference.

We are very happy with Pathable

Bewertet am 12.2.2019
Verifizierter Rezensent
Administrator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our conference has 80+ workshops over 4 days and many run concurrently. Participants obviously can't attend all of them but with Pathable they can access the handouts and PowerPoint presentations from all of the workshops.

Vorteile: Ease of use on the back-end and our conference participants find it very easy to use (and they aren't tech people). Allows us to promote our sponsors. The product is also very affordable.

Nachteile: I can't really think of anything that I don't like about the software.

Good software, fantastic team.

Bewertet am 8.5.2018
Verifizierter Rezensent
Group Digital & Creative Director
Verlagswesen, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Vorteile: Broad feature set. Great support team. Single administration platform for desktop and app views of user experience.

Nachteile: Administrative user interface and experience are outdated. Front end for desktop and app should be more flexible and easier to integrate with existing CMS products.

I'm an event planner and I'm using Pathable for the event I'm working on

Bewertet am 15.5.2018
Celia I.
event assistant
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Vorteile: Being able to customize the event tool with our design. Having an app is really helpful too even if some point have to be improved

Nachteile: It's too slow. When you have to add people in a private meeting you have to add people one by one which is time consuming.

My experience with Pathable

Bewertet am 11.2.2019
Verifizierter Rezensent
Executive Assistant to the Director and Events Coordinator
Bildungsmanagement, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The software did most of what we needed it to do, integrated with our registration system, provided a website that also enables networking and sharing of documents. The support service was also very excellent.

Vorteile: I liked that the back-end interphase of Pathable was very user-friendly. It was easy to set up, finding functions and applying them was also simple.
I was also impressed by the number of software with which it seamlessly integrates with - I found this quite useful.

Nachteile: There are limited web templates and styles so one is stuck to what is available only. There is therefore not much room for customization in order to achieve one's desired 'look and feel'

Neat app

Bewertet am 1.2.2019
Verifizierter Rezensent
Product Owner/Scrum Master
Computer-Hardware, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: People are great to work with. Overall the app is easy to use and makes the event very user friendly.

Vorteile: It is easy to use and has good options for importing and updating data via imports. It is easy to tag/categorize/add color to things. The map tool that allows you to mark sponsors to locations is awesome.

Nachteile: Little buggy at times, though the support people are very quick to correct the issue.

I got what I needed from the platform, but can think of many additions that would help in the future

Bewertet am 9.5.2018
Pablo R.
Steering Comittee
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Linking libraries of attendees and speakers to the schedule items, as well as the locations is useful. The connections between the users is also a nice feature, including pictures, positions, interests via tags...

Nachteile: Some minor things are: I want to visualize a bigger list of items instead of having to choose "show 100 items" every time I go back.
Slow navigation at some points, don't know why.
Some times the autofill list would not work, therefore asking me to re-enter the location/speaker.

Good result, sometimes challenging

Bewertet am 14.5.2018
Jasper F.
Event Coordinator
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis

Vorteile: It does the job, lets our attendees enjoy the event more. It's easy to use and to understand. Well designed and in the end a good concept and idea. Gives a lot of benefit not only for us (makes us appear more professional) but also for our attendees in their career, network etc.

Nachteile: Uploading is sometimes challenging. Keeping the database is time consuming. Would be nice if this could be done automatically.
Support sometimes takes a while because of the time-zone/working hours.

Pathable review

Bewertet am 8.2.2019
Bryce C.
Manager of Information Technology
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I felt the overall experience was very positive. The attendees that used it gave it great reviews as well.

Vorteile: Easy to use. Features were exactly what we needed.

Nachteile: Not applicable. Worked well for our needs

I enjoyed using the desktop and the mobile versions. I really enhanced our ability to communicate.

Bewertet am 15.5.2018
Crissy G.
Admissions Counselor
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: I really liked the home screen and being able to see tweets, discussion boards, upcoming events, and important info all on one page without having to navigate away. I also thought all of the tabs were really well organized and labeled so that our attendees had an easy time finding the info they needed quickly.

Nachteile: The map integration was a bit hard to work with. It was difficult to zoom in and out on the mobile version and there were some times when the maps wouldn't load at all. I also had a big issue working with the events page. I was in charge of adding events to people's schedules and I would add attendees, save, exit the page, and the attendees would be there. But if I went back into that event to add additional attendees, it would overwrite the first group that was successfully saved.

Very positive. The support was good, though the UI does feel somewhat dated.

Bewertet am 8.5.2018
Verifizierter Rezensent
Partner
Kapitalmärkte
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Event was very manageable using this software. We organize many meetings during our events and this software is best setup to make that a focus.

Vorteile: Support was always great. Meetings first nature of the software was very important too. Quite customizable and easy to use.

Nachteile: While it's a capable system, it's a bit dated. The meeting scheduler was prioritized over other characteristics like built-in registration, the event website and integrations.

Decent App, Great Support

Bewertet am 8.2.2019
Cole M.
Marketing Designer
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Pathable's willingness to assemble parts of the app/fix things on the fly was invaluable.

Nachteile: Not as good-looking as some other apps I've used. Sometimes the interactions with reps, etc, seems a little casual. However, at the end of the day they're super helpful.

My review.

Bewertet am 1.2.2019
James C.
Marketing Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good, have been using them for 3 years now on around 25 events. The more you use the app, the more feedback you can give the team, the better the app gets.

Vorteile: Easy to use, quick set up, good support, does what it says on the tin. It's an event app which allows you to manage and ease your delegates through the event.

Nachteile: Small occasional glitches, sometimes they are quick fixes sometimes they have to be developed and this can take longer.

Great Software

Bewertet am 1.2.2019
Jenny J.
Executive Program Director
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very good team and help

Vorteile: Pathable offered our conference attendees the ability to stay very connected during the event. We book one-on-one meetings and this was an excellent software for us!

Nachteile: There wasn't anything I liked least......

Great customer service, usable interactive technology

Bewertet am 1.2.2019
Alexandra K.
Conference Coordinator
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The app is easy to set up and maintain and has a ton of customizable features. Very intuitive. Helps build attendee engagement with my conference.

Nachteile: I've sometimes experienced slowness depending on internet connection.

I work for the company that puts on the conference and I use the app during the conference.

Bewertet am 8.5.2018
Jill N.
Financial Manager
Bildungsmanagement, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The biggest benefit for me is to keep me organized. I like having all of the conference information in the palm of my hand.

Vorteile: I like setting my schedule, seeing photos of upcoming speakers, and the real time announcements. I enjoy the layout feature and bios of speakers.

Nachteile: from what I understand, it is expensive to have. also, not everyone uses it. it would be better if every single attendee was using it.

Good app for using during events for scheduling.

Bewertet am 8.5.2018
Meghan E.
Operations Associate
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Native app, clean, private meetings. Easy to mass upload contacts. Support team is very quick and responsive.

Nachteile: Slow to incorporate edits, not as customizable as we would like. Wish we could do more with layout and design.