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Über Kixie PowerCall

Kixie ist der schnellste Weg, um mehr Verkaufsanrufe zu tätigen. Beginne mit lokalen oder internationalen Anrufen in 3 Minuten mit unserem PowerCall Dialer.

Erfahre mehr über Kixie PowerCall

Vorteile:

The ease for calling people consistently with simple navigation on the caller page.

Nachteile:

When the dial is up, below where you type in the number is the name of the previous person you called. At first I was confused on who I was calling.

Bewertungen zu Kixie PowerCall

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,9/ 10

Kixie PowerCall hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 282 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (282)

Aman
Aman
Researcher in Indien
Verifizierter Nutzer auf LinkedIn
Chemikalien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Kixie PowerCall is a sales engagement platform that seamlessly integrates with popular customer rela

4,0 vor 2 Jahren

Kommentare: In general, I tend to have a positive experience with Kixie PowerCall, as the platform's integration with popular CRM systems, automatic call logging, and real-time analytics and reporting features are all well-received and effective in improving sales productivity and efficiency. However, I have expressed concern about the pricing, which may be too high for small businesses or teams with limited budgets. User interface could be more intuitive. Nevertheless, most users consider Kixie PowerCall to be a valuable sales engagement tool, with many reporting that it has led to improved sales performance and revenue growth.

Vorteile:

I tend to appreciate most about Kixie PowerCall include its seamless integration with popular CRM systems, its automatic call logging and local presence dialing features, and its real-time analytics and reporting capabilities. I also tend to appreciate the platform's ease of use and its ability to significantly improve sales productivity and efficiency.

Nachteile:

I have expressed concerns that Kixie PowerCall's pricing may be expensive, particularly for small businesses or teams with limited budgets. In addition, I have mentioned that the user interface could be more intuitive and user-friendly. Despite these minor criticisms, the platform generally receives positive feedback from users, indicating that the benefits of using Kixie PowerCall for sales engagement generally outweigh any drawbacks.

Brandy
Client Servivces Manager in USA
Professionelles Training & Coaching, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Kixie, expensive, but like all things in life, you TRULY get what you pay for.

5,0 vor 2 Jahren

Kommentare: Amazing. Truthfully, the best part is the customer service. I have not once spoken to anyone that I felt like didn't love their job. If they do, they hide it very well. Y'all are the chik-fil-a of VOIP services. Kudos!

Vorteile:

It's ease of use and reliability. The dialer is fun to use and SIMPLE.

Nachteile:

The price and transferring calls to other people.

Sheryl
Operations Manager in USA
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

Our company used KIXIE for almost 2 years. Save your money. Their customer service is non-existent

3,0 vor 3 Jahren

Kommentare: This company is terrible. They should go the way of Enron.

Vorteile:

When we first started using KIXIE they were competitive, wanted our business--they were helpful. Two years later, you can't get a live customer service rep. They cost 5x the competitor, and NO REFUNDS! Save your money. Check out JUSTCALL.io. It's 1/4 the price. Month-to-month. They have live customer service. What a difference!

Nachteile:

KIXIE now offers ZERO customer service--Terrible! Zero REFUNDS. They don't care about the customer. Not responsive to building in new technology that is needed (hello? Bulk texting???) What more is there to say?

Antwort von Kixie

vor 3 Jahren

Sheryl, we're very sorry to hear your experience with Kixie was less than you had hoped for. We pride ourselves on 100% US-based customer service, and we do provide live customer service over the phone, email, and chat. The reason we do not offer pro-rated refunds for service is due to the costs associated with the US-based support resources that we offer, and also the fact we do not require contracts or annual payments of our customers in order to use the system. You can cancel at any time, but there are no pro-rated refunds when you do, so that we can continue to offer these services and benefits. As we have grown we have continued to develop new features in response to customer feedback. Due to popular demand, we recently completed a major update which includes list-based multi-line PowerDialing, allowing our customers to auto-dial up to 10 contacts simultaneously. We prioritize the features that we hear the most requests for, and unfortunately not every request can be met.

Enrique
Agent Support Representative in Mexiko
Immobilien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Kixie, a phone system hero that we all need!

5,0 vor 2 Jahren

Kommentare: My overall experience with Kixie has been phenomenal since day 1. Kixie will truly listen to your company's needs and expectations. Kixie will strive to make the consumer experience so much better.

Vorteile:

I personally love that calls round-robin to the next available rep.

Nachteile:

Nothing. I love Kixie, it's the best ever!

Adam
COO in USA
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Best Phone System on the Market

5,0 vor 2 Jahren

Kommentare: Kixie has been great all around. Good support, very advanced system. Deploying it was made easy by the staff at kixie.

Vorteile:

The local presence feature kixie has is by far superior to any other competitors system. You dont have to buy all the area codes then switch between them. With Kixie, they have unlimited numbers and the system automatically switches between them. Also, the integration with Hubspot is phenomenal.

Nachteile:

The system is very complex, and could benefit from being slightly more customizable.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Easy to get onboard, but beware when leaving

3,0 vor 3 Jahren

Kommentare: The platform was fine and had the essentials we needed when scaling our company, but as we left for a more robust platform they left our company without inbound or outbound phone services for multiple days during our busiest time of the year. Seemed like they just didn't care anymore now that we were cancelling, even though I would have gone back to them if the new dailer hadn't worked. Because of how poorly I was treated I would never suggest someone use this platform, and beware leaving it if you're already on as the experience was the worst I've received from a provider and frankly felt very vindictive.

Vorteile:

It was easy to use and the unlimited option does provide some value if you're in a high call-volume role

Nachteile:

When letting the kixie team know that we were going to leave their platform they completely botched the porting of our numbers and cancelled us earlier than the contract states. In response to our complaint that we no longer had access to our numbers they spent over a day trying to blame me instead of helping me gain access to our numbers. Horrible process in the end and has made me never want to use this provider again as they treat you like dirt when you leave their service.

Chris
Owner in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Love it!

5,0 vor 2 Jahren

Vorteile:

Power Dialer and connection boost are both awesome.

Nachteile:

At first it was like anything else, something new and I didn’t know much about it or how to use it. Customer service is awesome and always there to lend their help.

Antwort von Kixie

vor 2 Jahren

Hey Chris, thank you for the review! We're happy to hear that you're finding success and driving greater productivity with our PowerDialer and ConnectionBoost features!

Nick
SDR in USA
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A good phone software, with a few bugs.

4,0 vor 5 Jahren

Kommentare: Honestly, I have truly enjoyed using Kixie over a LOT of other phone programs that I have used in the past. The ease of going to an account and clicking a single button to dial has reduced my time between calls by over 65%, which is nice when you are cold calling sales prospects all day long. Less down time means more dials, means more sales.

Vorteile:

We use Kixie integrated with Hubspot, which allows for one touch dialing. This makes cold calling and outreach a breeze. The software is super easy to you and set up was done within seconds. Overall if you are just handling outbound calls and dont need internal queues for a CS department of something of that nature this is the best option.

Nachteile:

It will just not dial from time to time, and will not log calls in Hubspot at all or on the wrong account. I cannot say for sure that this is a Kixie issue, a Hubspot issue, or a problem with the API between the two, but to be honest it is a very minimal inconvenience as you can just dial the number again and it works, or just log the call. The only real issue is if the recording doesnt attach, but Kixie houses that data in their internal site so its not really an issue overall.

Mary Beth
Director of Client Relations in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

After thorough research, Kixie was our best option.

5,0 vor 2 Jahren

Kommentare: They have a white glove approach. They have really worked to make using their product easy.

Vorteile:

I like that I can text directly through the system--this drastically improves response rates and speed of closing. I also like that it records everything directly in the CRM. It's actually motivated me to stay with Pipedrive--they integrate so well together. Additionally, Kixie went out of its way to help me integrate its software with ClickUp. That was very impressive.

Nachteile:

The phone app needs some work. I do have to update the Chrome extension pretty regularly as well, but that makes sense for how often they update their software. :)

Antwort von Kixie

vor 2 Jahren

Hi Mary Beth, thank you for the review! We're glad to hear Kixie is helping you close deals faster. Have a great day!

Thomas
Marketing Coordinator in Kanada
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Best Softphone Service I've Used

5,0 vor 4 Jahren

Kommentare: Overall, our experience has been positive. We're running the trial right now, but having a platform that allows us to call easily with a local presence, has a slick dealer with features like voicemail drop, automatic post-call notes and dispositions, and SMS built right in, all that integrates fully with most popular CRMs is a godsend. All for a monthly price that's less expensive (or at least comparable) to other options on the market. As of yet, I don't have much negative to say about the platform.

Vorteile:

The reason that we started looking for an alternative softphone provider is because we were looking to improve our connection rates with people across the US and Canada. Kixie has the easiest and most cost effective local presence that I've found in my last month or two of research. Essentially just turn it on and start dialing. In the short time we've been using the trial we've already been happy with the improvements to our connection rates.

Nachteile:

Mind you, we've only been on the trial for a short time, but so far there hasn't been much to not like about the system. It's easy to use, fully integrates with HubSpot, and has a host of useful features.

Shawnna
Director, Member Experience in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Makes calling and keeping records wasy

5,0 vor 2 Jahren

Kommentare: Time saving and tracking.

Vorteile:

Easy to use and saves time. Syncs to our CRM for record keeping.

Nachteile:

More reporting to view calls out, sorted by the number being called.

Kyle
Outreach Coordinator in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Kixie is a dream

5,0 vor 2 Jahren

Kommentare: It really does meet all of our needs when it comes to inbound and outbound calls. We couldn't have asked for a better solution at a more affordable price. And the team at Kixie has consistently been so responsive to any issues that have occasionally come up. Customer service is at the heart of any great service, and Kixie knocks it out of the park here.

Vorteile:

Kixie truly meets all of our needs. Technology will always come with occasional day to day hiccups, but they're rare with Kixie, and the few times a system issue has arisen, their customer service team is masterful in providing the solution we need to keep rolling. The system is intuitive to use, saves us a ton of time, and beautifully coordinates with our other software tools to create as seamless of a call and review process as possible without us creating our own all-encompassing software solution.

Nachteile:

It's really hard to pick much out. The auto dialer occasionally disappears for an individual user or two in a brief glitch, but it's never been a problem that persists or happens often at all.

Antwort von Kixie

vor 2 Jahren

Hi Kyle, thank you for your feedback. We're glad to hear you've been having a great experience with our product and out team. Thanks for being a customer, and have a great day!

Ivan
Director of Operations in Mexiko
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Happen Ventures review

5,0 vor 2 Jahren

Vorteile:

I believe the power dialer is the best feature as we are able to target more people in 1 go

Nachteile:

sometimes its a bit slow but there was recently an update that helped with this issue

Aaron
Business Development Manager in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Kixie Power Calling

5,0 vor 2 Jahren

Vorteile:

The ease of use from installing to use is fantastic. Pairs well with various integrations as well as browser addons. Very simplistic and relatively easy to ensure the functionality is working.

Nachteile:

I haven’t come across anything in the software that I have found as a con in over two years of use.

Antwort von Kixie

vor 2 Jahren

Hi Aaron, thank you for leaving a review and for being a longtime customer!

Frankie
President in USA
Unternehmensberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

5 star rating for Kixie Powercall

5,0 vor 2 Jahren

Vorteile:

The feautures that are most impactful are the auto dialing and call recordings, these also me to run my business more effectively and efficiently.

Nachteile:

Integration with my exisitng business process was simple, quick, and easy. There are no products that are difficult to use .

Brenda
Setter in Mexiko
Bildungsmanagement, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent

5,0 vor 2 Jahren

Kommentare: I love it ,

Vorteile:

I like this product bc it is easier to use.

Nachteile:

seems having issues with my microphone on my headset .

Mark
Mark
Owner in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kixie PowerCall Is the Best I've Used

5,0 vor 7 Jahren

Kommentare: Business problems that we have begun to solve with Kixie, his full accountability by connecting inbound and outbound call details with CRM records. The number of calls that you can make in a minute is far beyond any other dialer that I've used, and certainly far faster than using your finger or even clicking on numbers. All we have to do now is queue up a group of numbers, push a button and it starts dialing. Once each call is finished you ad the call disposition details and it instantly and automatically add those details to the record and then moves onto the next number, until you reach the bottom of the list. Bravo!

Vorteile:

What I like most about this software is the tight integration that it offers with our CRM, which happens to be Insightly. Every inbound and outbound call or text is logged on the contact or lead involved in the communication. And every call gives you the opportunity to add all the call disposition details to the contact or lead record. If you wrap your mind around that feature alone, it's truly a game changer. We believe that if it's not the CRM it never happened. That means it's all about accountability and this software gives us that to the power of 10.

Nachteile:

So far the only thing that I don't like about this software is a very minor complaint. At my level of subscription there is a mobile dialing app for the android it comes from a third-party. That simply made the information and setup details harder to find. They could document that detailed feature better, but I no means does it represent a dealbreaker.

Julian
Account Manger in USA
Versicherung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review

5,0 vor 2 Jahren

Kommentare: 10/10

Vorteile:

The time it saves me while dialing, makes my job easier

Nachteile:

honestly I like everytihng about it it saves me time, and makes my job 100x easier

Jonathan
Digital marketing Specialist in USA
Baumaterial, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Integration and Automation

5,0 vor 2 Jahren

Kommentare: Overall Kixie Powercall performed well and we are satisfied with it as the replacement of the previous system.

Vorteile:

I really liked how Kixie was able to integrate with our CRM and also provided a like of automation tools to help our salesteam work efficiently.

Nachteile:

Some of the configuration/reporting should be more customizable

Jason
Sales Development Representative in USA
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

Shout-out to the Kixie Team for Being an Integral Part of My Business!

5,0 vor 7 Jahren

Kommentare: Sign up for the trial to get a sense of how it works since it’s free for 7 days and takes two seconds to setup. Kixie integrates great with my CRM, saves me ton of time, helps keep me organized, and eliminates manual logging tasks. Like I said before, I can’t even remember what it feels like to make calls before using Kixie. I dial 100 customers a day to grow lead generation and create interest for our sales team. I constantly track my call reporting which keeps me focused on reaching the dial numbers and average call duration. This is huge in making me stay competitive with my team so I always reach my sales goals.

Vorteile:

forget what life before having Kixie felt like - almost the same way that I forgot what it felt like before I had a cellphone. I felt like writing a review for Kixie since I sometimes forget how impactful Kixie is to my phone sales efforts. Before Kixie, I had to manually dial 100’s of outbound sales calls. Without a Click-to-Call button right next to the phone numbers, I wasn't able to see which contacts were calling me from my CRM. I didn’t have Local Presence Dialing so my prospects saw my out-of-state number on outbound caller id and often wouldn’t pick up, and I couldn’t review my call recordings to numbers or names I had forgotten to write down. Since we have partnered, Kixie has kept on adding new features, though the pricing has stayed the same. For instance, the addition of SMS Messaging and voicemail drop functionality has been a huge benefit. Their customer service team is also phenomenal. When I call or send Kixie an email, a tech-savvy rep from the US answers my calls answers the phone or replies. They don’t have an outsourced service team and they actually care about my business which is hard to do for any size company.

Nachteile:

I would suggest for Kixie to add a real time performance leaderboard to show my team on a TV screen, and maybe a search feature in the dashboard for call history.

Peter
Lead Gen Sales Team in UK
Papier & forstwirtschaftliche Erzeugnisse, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Pete's review

5,0 vor 2 Jahren

Vorteile:

The ease for calling people consistently with simple navigation on the caller page.

Nachteile:

On the text function, it is not easy to go back and see previously sent text messages, without the overall interface getting in the way.Often Kixie can be very slow when going to the next caller and I have to close it down and go back in or even uninstall it and install it again.There should be a one-button shortcut that can end a call without having to click on the icon.

Jason
General Manager in Costa Rica
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Ok Product, Terrible Customer Service

3,0 vor 3 Jahren

Kommentare: It's been really bad, I will not be renewing and I am unhappy with the customer service. I tried on several attempts to reach out to them and resolve the issue, however they have a strict no refund policy and apparently don't care if you are satisfied with the product or not. You also can't turn off auto renewal at all, I had to write them explicitly telling them NOT to renew my subscription - because they will just automatically charge you their annually fee without any advanced notice. I really am not happy with this product.

Vorteile:

I can send text messages to potential clients.

Nachteile:

The Customer Service is really BAD. Before considering this product, be mindful that there are NO REFUNDS issued for any reason, even if you are unhappy with the product. I added an additional user to my team, but was surprised that the software did not offer the functionality I was hoping for. So after 8 days, I decided that having an extra user was not going to work out for me, however I was charged in advance for a year and there is no refund for a user I will not be using.

Gus
SDR in USA
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Kixie is AWESOME!

5,0 vor 3 Jahren

Vorteile:

Kixie is the best VOIP platform I have ever used. It integrates incredibly well with salesforce (and many others), logging calls and other activities. The Voicemail Drop and Text Templates save people like me, who make 100+ calls a day, a ton of time writing or personalizing messaging to prospects. The "Connection Boost" feature is incredible, and at least doubles our connect rates. Furthermore, the app I downloaded on my personal cell allows me to monitor important texts or calls outside of working hours. 10/10 would recommend Kixie, especially for high output sales teams!

Nachteile:

About a year ago and earlier, there were minor issues with short outages. Kixie support was always fast to respond, and our entire org hasn't had any issues in the last year or so.

David
SDR in Mexiko
Vermögensverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Kixie, a powerful dialer

5,0 vor 2 Jahren

Vorteile:

SMS and VM templates make the life of an SDR easy and fun

Nachteile:

Tracking the time zone of the leads can be complicated

Gina
Gina
Sales Manager in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great! Highly Recommend!

5,0 vor 4 Jahren

Kommentare: We are using Kixie as a training and development tool to increase sales velocity. We also use it as a way to increase contact rate with our prospects with the local presence feature.

Vorteile:

We were specifically looking for a dialer with a local presence, also texting, and the ability to listen to calls. Kixie checked all the boxes. The system is very easy to use - which made getting the team on board simple. I sat through a demo with hubspot and they didn't have what I needed, and kixie came recommended. I loved they were able to give us a free trial so we could test it out and see how we liked it. Our sales rep at Kixie helped my team with set up & was available to answer any of their questions.

Nachteile:

Kixie has all the features we need. We considered a video conference software, however, most of our team doesn't run presentations so we wouldn't have a need for video conferencing. Integration was very simple. the team currently used their cell phones, so it was a simple as connecting hubspot in the settings. set up took 2 minutes per user max.