QuestionPro Erfahrungen

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Vorteile:

Wir nutzen QuestionPro bereits seit Jahren. Wir hatten andere Mitbewerber - wie Lamapoll, Microsoft Forms, SurveyMonkey ... ausprobiert und sind letztendlich bei QuestionPro gelandet. Das Produkt zeichnet sich durch seine intuitive Bedienung aus. Umfragen sind schnell erstellt, verteilt und ausgewertet. Man braucht keine lange Einarbeitungszeit. Antwortspezifische Pfade und Verzweigungen sind schnell und einfach erstellt. Der Funktionsumfang ist für unsere Zwecke optimal. Schnell sind Daten erhoben und exportiert zur weiteren Verarbeitung (bspw. in SPSS). Uns kommt ferner zugute, dass die Firma Non-Profit-Organisationen unterstützt und ihnen das Produkt im 2-Jahres-Turnus kostenlos zur Verfügung stellt.

Nachteile:

Offenkundige Nachteile konnten wir in den vergangenen Jahren keine feststellen. Wir sind rundum zufrieden.

Professionelles Arbeiten mit QP

Kommentare: Wir nutzen seit vielen Jahren QP und alle Kolleg*innen sind sehr zufrieden. Danke guter Vorlagen lässt sich QP auch einfach teamübergreifend nutzen.

Vorteile:

Trotz komplexer Anwendungsmöglichkeiten, lässt sich QP auch ohne Expertenwissen schnell für einfache Umfragen nutzen.

Nachteile:

Da fällt mir spontan gar nichts ein. Außer: Es wollen zu viele Kolleg*innen auch damit arbeiten.

Großes Tool für alle Belange

Kommentare: Das Tool ist sehr umfangreich und dadurch sehr stark. Wir haben gute Erfahrungen mit dem Support gemacht, die uns mehrfach schon erfolgreich weiterhelfen konnten.

Vorteile:

QuestionPro hilft uns an verschiedentlichen Stellen. Wir sammeln darüber Reports, die sich dann gut exportieren lassen, wir erstellen aber meist einfache Umfragen, die wir jährlich wieder kopieren und weiterverwenden. Das Tool ist extrem umfangreich und bietet weitaus mehr als wir momentan verwenden. Wir erschließen uns auch regelmßig neues. Wir sammeln vor allem Reports und viele schriftliche Daten ( Textform) , weniger reine Zahlen. Das Tool schließt uns dabei eine wichtige Lücke in der Kommunikation mit unseren Konferenzteilnehmerinnen. Hilfreich sind auch die vorgefertigten / standard reports, wenn es schnell gehen soll. Ich persönlich schätze die Adaptierbarkeit des Look and Feels der Umfragen und der Dankesseiten am Ende der Umfragen, die wir auch immer wieder verwenden um verschiedene Informationen weiterzugeben.

Nachteile:

Das immense Spektrum an Optionen macht es ggf teils schwierig sich wieder in das Tool einzufinden, wenn man länger nichts damit gemacht hat oder wenn man mit Statistik an sich nicht so vertraut ist.

Super Tool für kleine aktive NGO!

Kommentare: Ich benutze QuestionPro immer wieder gerne.

Vorteile:

Das handling, die Übersichtlichkeit und die Berichterstellung.

Nachteile:

Ich kann mir bisher nnicht vorstellen, wo Probleme auftuachen sollten :-)

Perfekt für Umfragen

Vorteile:

Das Erstellen von Umfragen ist mit dem Tool kinderleicht. Wir nutzen es sowohl intern für Veranstaltungen als auch extern.

Nachteile:

Ich habe nichts zu bemängeln. Es funktioniert so wie es soll.

Question Pro Best Software for Education

Kommentare: Wir verwenden Question Pro als Evaluationstool

Vorteile:

Wir verwenden Question Pro seit 2015 und sind immer noch absolut begeistert.

Nachteile:

Es gibt keine Nachteile für uns als Anwender

Great Software

Kommentare: It is bug free, easy to use and very well structured with easy to use interface.

Vorteile:

It is very functional and has all the types of questions that I need in my work, and I can export results to PowerPoint!

Nachteile:

Don't really like anything least. It's great software and I don't have anything that I don't like about it.

Top Survey Tool for Nonprofits

Kommentare: QuestionPro has proven to be an invaluable tool for collecting critical membership information. Its data collection capabilities have enabled us to gain deeper insights into our members' needs and preferences. QuestionPro's user-friendly interface and robust functionality make it a key asset in our efforts to continually improve and adapt our services.

Vorteile:

The ability to customize a variety of surveys for our members is a valuable feature.

Nachteile:

We haven't found any significant drawbacks with QuestionPro. It has consistently met our needs and provided valuable features without any major issues.

I put it shorty - a DISASTER. Very low efficiency, very low reliability, many bugs.

Kommentare: Very bad. I compare it with Qualtrics that I was using for 8 years and I can definitely tell it's way below when it comes to reliability, overall efficiency and user experience.
Whenever I try to work on QuestionPro, I never know if I'm able to login, if the system doesn't crash or if respondents are able to fill in the study.
I submit requests to client support at least a couple of times per month.

Vorteile:

Nothing - while the product has a lot of potential (I can see lots of smart solutions and ideas), the low stability, low efficiency, and countless bugs kill it all.

Nachteile:

Very low efficiency, very low reliability, many bugs. I've been using QuestionPro for 9 months now and I can count many issues: not possible to login, not possible to upload databases, bugs not allowing respondents to close the study, the system does not allow to perform multiple tasks at once. I could count more and more... Definitely, it is not a system for professionals.

Surprisingly Easy

Kommentare: I wasn't exactly thrilled to be responsible for finding a new survey tool and implementing it but QuestionPro was surprisingly easy to work with and it was a much simpler process than I had anticipated. We are getting more data and making the most of it with QuestionPro.

Vorteile:

I like QuestionPro because it is easy to set up and use. I was able to quickly import the contact list and get the new survey out. Actually creating the survey was no problem. It's a simple process and you can customize it pretty much any way you want. The results are easy to view.

Nachteile:

There isn't anything negative that sticks out in my mind. We weren't offered any discount but the price is fair so that's okay.

Love the ease and detailed analytics!

Kommentare: Our overall experience has been exceptional. We are grateful for this software and the ability to gather such detailed analytics within our agency.

Vorteile:

The best feature of the software is the detailed analytics that allow us to tailor our services to best meet the needs of our communities.

Nachteile:

We have not yet found any difficult features to navigate or utilize. The software exceeds our expectations.

NJ Sharing Network - Question Pro Review

Kommentare: We have had a great experience with Question Pro for both Internal and External Surveys.

Vorteile:

Easy to use Question platform and responsive Customer Service - Excellent program for Non Profits

Nachteile:

We do not have any Cons at this point in time.

QuestionPro gives our fans a voice

Kommentare: Great experience with using the software as well as easy for our fans to select a response

Vorteile:

Easy to use and the ability to list many choices for each question

Nachteile:

Would like more customization capabilities with logo/artwork

Pituitary World News Review

Kommentare: Excellent. Very helpful for us to track our audience insight which we use for content development

Vorteile:

It's ease of use and customer service support.

Nachteile:

Can't think of any negatives.. The product fits our needs perfectly

Great product!

Kommentare: We love having this available for the multipled surveys per year we need to run in our coalition.

Vorteile:

Very easy to create surveys. Appreciate the variety of downloads available for analytics

Nachteile:

Could use more logic, but would need to upgrade

Works like a charm

Kommentare: Its easy to use. We get the data we want.

Vorteile:

Its customizability. We use it to survey our camp participants.

Nachteile:

Sometimes there is too much stuff to filter through

Quality well featured software free for Non Profits

Kommentare: The software has allowed us to see areas where our product can be improved which has resulted in better support of our clients. It has also allowed us to prepare reports for the accreditation authorities who approve our ongoing capacity to effectively evaluate student achievement in the (Non Profit) school's who use our certification process.

Vorteile:

Met our requirements and the Advanced version is free for Non Profits (normally over $!000 pa). Particular features we were looking for were not available with the Basic version which is free for all users. These features include Multilingual Surveys and enhanced support. Many other features are available in the Advanced version which we anticipate making more use of in the future.

Nachteile:

It was quite a learning curve to use for someone unused to doing surveys (previously another person had done them but using a different product). Some areas seem a bit clunky, but this may be par for the course with survey software. Everything seems to work when you get used to it.

Gets the job done

Vorteile:

We have used QuestionPro exclusively as a survey tool for program participants to evaluate a class or webinar they attended. The features are simple to use once you have things set up, and sharing the survey results with others works very well. As a small nonprofit, we appreciate QuestionPro offering an option that fits our budget to capture a lot of helpful data to measure program success.

Nachteile:

Some features take a bit of time to figure out. And changing interfaces have recently made it more difficult to find how to do something that was previously easy to do.

Excellent survey platform for non-profits

Kommentare: The reporting features alone have made it all worth it.

Vorteile:

The folks at QuestionPro seem to value non-profits. We chose to use QuestionPro because of the amount of features we could get through their non-profit pricing. Because of QuestionPro, we've been able to collect valuable information about our programs. The analytics and reports have been very helpful for our quarterly and annual grant reports. I can quickly (5 minutes or less) pull any results and get the numbers and charts, these can then be added right into our reports.

Nachteile:

Moving questions around and the question logic are a little clunky. It's too easy to make question logic mistakes, which affects the questions shown on our surveys.

So far, so good!

Kommentare: Customer service has been great so far and they have worked with us to figure out what we need. So far, so good.

Vorteile:

We are using this product to evaluate an important program for our funders. So far, it is meeting our needs and expectations. I hope the experience continues.

Nachteile:

It would be nice to have some AI that allowed us to import surveys so we didn't need to rebuild them from scratch.

QuestionPro is awesome!

Kommentare: QuestionPro is a great survey software that has tons of options for building and managing surveys!

Vorteile:

• QuestionPro allows for more responses – 1,000 responses per survey with unlimited surveys. • QuestionPro has a full basic plan for free. • QuestionPro allows use of a logo for free. • QuestionPro allows a custom thank-you page. QuestionPro also has Advanced License options for Automatic Redirect, Review/Print, Forward to a Friend, and a few other options. • QuestionPro has the option to send a thank-you email to the participant. • QuestionPro allows 25 question types for free. • QuestionPro allows custom variable mapping for free. • QuestionPro allows us to export raw data into an Excel Spreadsheet for free, as well as charts into either MS Excel or MS Word • QuestionPro has a really impressive analytics dashboard that breaks down responses by question, tells us where people are taking the survey from, the average time it takes people to complete the survey, and indicates how many people have: viewed the survey, completed the survey, and dropped out of the survey. • QuestionPro has Data Filters and Trend Report functions. • QuestionPro has separate tabs for free and advanced options

Nachteile:

• QuestionPro only has two survey types: all questions on one page, and one question at a time. • QuestionPro only has one available “Accessible” appearance themes for free. • QuestionPro does not send a notification when there are new responses for free, and does not allow you to add other recipients to receive the Daily Summary.

We use it daily for data collection and outreach

Kommentare: This has become not just a survey tool, but a main avenue for doing outreach with out beneficiaries (customers). We use it as a tool for receiving requests and outsourcing the collection of data which otherwise would have required us to hire many staff.

Vorteile:

The pros: powerful, easy to use, comprehensive, and centralized

Nachteile:

The cons: the nonprofit pricing does not include multiple users. Also, re-using questions and building a central db of questions is not user friendly. The functionality is there but is not intuitive for users.Lastly, we would have loved for QP to be able to read from our database or Google sheets when people use it, for example populating a dropdown on the fly -- but to my knowledge no similar software does this at the moment.

Meets our Limited Needs

Vorteile:

Its a fairly easy to set up solution for our limited needs for an automated survey solution required for up to 400 contracts per year.

Nachteile:

The version that we are utilizing no longer includes integration capabilities.

Best survey tool with many useful and unique features.

Vorteile:

QuestionPro is our favorite tool for conducting online surveys. Getting started with QuestionPro is very easy and doesn't require much technical skills. QuestionPro has a very simple and easy to understand user interface in which all the tools are very well placed. It doesn't take much time to setup a basic survey with a Welcome and Thank You page. To make the surveys look more professional, we can customize every page with the features available in QuestionPro. We can add Multiple Choices to the questions in our survey. We have an option to add images that can be chosen as 'answer' to a question in our survey. We can also use various Graphical Ratings to add ratings like Thumbs Up or Down, Smiley Ratings and Star Ratings. To make the survey look even more professional, we can fill it with widgets like Maps, Date and Time etc. We can also add time limits to our survey by adding a Timer. Another best thing about QuestionPro is that we can do Survey Analysis which helps in analyzing data like survey taker's location, interest and the Time and Date when they started answering the survey.

Nachteile:

QuestionPro is so far the best survey tool for us but they should do something about the pricing. Some necessary features are exclusive to its Paid version which is a little bit costlier. Other than the pricing factor, there's nothing that we dislike about QuestionPro.

I love QuestionPro

Vorteile:

1. there is a month-to-month option in their pricing model. Because I am a 1 person company and infrequently have market research projects needing a survey, being able to rent the use of the software for a month or two, for any given project, is the only approach that I can afford. 2. I love the versatility of the product 3. I love the support I can get from their team in India, especially when we can do a live video connection. It's hard to get good support these days, especially if you are restricted to chat or email. I find when I need help, I need it now!

Nachteile:

There are places where is automaticity, gets in the way. Example: on the project I just completed, I used a Choose Many type question. I needed a chart that would tell me how many people chose each option. The default chart shows how often each option was chosen among all the options chosen. Not really what I needed. I wasn't sure the software could even be forced to give me the kind of chart I needed. It took a lot of work but eventually the support person figured out what I needed and how to do it.