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Über ActivTrak

ActivTrak gibt Benutzern die Möglichkeit zu verstehen, welche Prozesse für dein Unternehmen am besten geeignet sind, wer engagiert ist und ob sich die Produktivität ändert.

Erfahre mehr über ActivTrak

Vorteile:

Software was easy to use and adapt to. I have not integrated it with other apps.

Nachteile:

The interface can be a bit of a maze. Multiple ways of getting to the same page and at the same time sometimes hard to get back to where you have been before.

Bewertungen zu ActivTrak

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,7/10

ActivTrak hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 547 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (547)

Richard
Richard
Owner in Griechenland
Verifizierter Nutzer auf LinkedIn
Computer-Software, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My opinion

5,0 vor 5 Jahren

Kommentare: I'm very happy, never run in any error and the agent program is constantly updated

Vorteile:

ActivTrak is a powerful tool for businesses. You can watch live the efficiency of every employee, if and were their are wasting their time on internet and very discreet. You have all the data in a simple web page with a lot of option and statistics for every user.

Nachteile:

The first time you login in the dashboard, its a little weird and you need some time to find everything, how to activate account and change the settings. The installation while is very fast and easy, sometimes is blocked from antivirus programs

Nathan
IT Manager in USA
Verteidigung & Raumfahrt, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

ActivTrak - Excellent software to aid in compliance and InsiderThreat

5,0 vor 4 Jahren

Kommentare: So far, we've been thoroughly pleased with the software.

Vorteile:

ActivTrak gave us further insight as to what our staff really does throughout the day, applications they run, and aid with compliance.

Nachteile:

Categorizing sites and applications takes a bit, but I don't see another way around it.

Sasha
Director of Business Intelligence in USA
Marketing & Werbung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

Think Twice

1,0 vor 6 Monaten

Kommentare: We started the partnership (well we thought it was a partnership) in 2020 when our entire workforce went remote for Covid. We intended to use for productivity coaching but it became too cumbersome to be of any real value. The system never seemed to work just like it should and customer service was awful or none existent. We made the decision to leave for several reasons and even with the issues in the platform and poor customer service, they insisted on holding to the year contract they lock you into. I requested a partial refund for the remaining time and they ran me in circles for 8 full weeks (probably hoping i'd just go away) before they finally got on a call with me, just to try to upsell me more and waste my time. They say they care about a partnership but they have the legal right so no dice. I understand we have a contract but we are always willing to work with our own customers in individual circumstances and I believe we had a strong case to get a partial refund. If you look, they do an exceptional job with their digital marketing to not allow any reviews on most platforms... only on places they can pay to put their fake reviews in and real customers can't comment. That is not the practice of an honest company to me and doesn't let the consumer do real research. There are other platforms out there who do the same thing, while their UI may not be as pretty, their service and functionality ore than make up for the visual shortcomings.

Vorteile:

When it worked, could view live screens or screenshots to use for productivity coaching as well as catch behaviors like job searches early.

Nachteile:

Customer service was atrocious. Agressive with you to get you to buy /renew but abandon you as soon as you pay. Product never worked like it should. Alerts constantly broke. System was agonizingly slow to the point it was almost unusable unless you wanted to pay a full time person to review. The data classification system was not smart - you would expect once you classify a URL as one thing it would remember it but instead had to spend hours each week re-classifying the same thing over and over just to have the data show up correct to be able to coach the team. If you want any of the features or reporting that woudl actually maybe be helpful to give you insights and save you time... expect to shell out more money for each one.

Muhammad
Muhammad
Owner in Pakistan
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

It helped track my employees in stealth mode. I can judge behavior of my employees and keep eye on.

5,0 vor 6 Jahren

Kommentare: peace of mind about progress of my employees.

Vorteile:

Recent screen shots help get overview at a glance about what your employees doing. One can monitor from anywhere or on the go. website blocking is very easy and its very difficult for employees to track whats going on their system. For home users its free to monitor 3 computers with enough data

Nachteile:

Price is bit high as compared to other solutions. Also paying annually is also a paid and they don't offer monthly payment options

Michael
Michael
System Administrator in Guyana
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very Good Monitoring

5,0 vor 5 Jahren

Vorteile:

This is the kind of software that sensitive companies need to protect themselves, their data and their employees. The very nature of this software is stealth. Users will never know that they're being watched (that is if that's the way you want it set up). The reporting is excellent and very in-depth and detailed.

Nachteile:

Hard to uninstall. Because it doesn't work like conventional software, the removal (at least the first time) is kind of a chore.

Kimberly
Kimberly
Business Owner in USA
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good service but not for companies less than 5 people.

3,0 vor 4 Jahren

Kommentare: I really liked the services but felt lied to when the free trial was over. At the check out you find out you have to pay a price higher than advertised.

Vorteile:

Good service, easy to use and lots of nice features. I really would have like to use this services. It was my first choice and would have use it if not for the cost.

Nachteile:

You shows a good price per users but when you go to subscribe it requires minimum of five users. I only needed one user which made the price was very high for me.

Jean
Training Team Lead in Dominikanische Republik
Verbraucherdienste, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great way to monitor employee/team computer activity

5,0 vor 5 Monaten

Vorteile:

This tool allows me to track my trainees' computer activity during training

Nachteile:

I have nothing negative to say about this tool

Antwort von Birch Grove Software

vor 5 Monaten

Hi Jean - Thanks for taking the time to write a review. I always love to see how customers use ActivTrak in different ways - verifying attention to training is a great one! Thanks again for sharing! ~Megan

Jon
Jon
Business Development in Kanada
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

ActiveTrak - When you want to really monitor your employees/workers remotely

5,0 vor 2 Jahren

Kommentare: Very good overall experience. Easy to use, and install.

Vorteile:

This lets you spy on their screen and see what they see. You can block out website from loading. For example: employees during working hours can't load Netflix. You can also monitor when their computer goes to sleep and when they are inactive.

Nachteile:

One of the employees uses a MacBook Pro. When his iOS updates sometimes the permission setting of ActiveTrak need resetting.

Naveen Kumar
Naveen Kumar
Head - Digital Marketing in Indien
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intuitive and Easy to use, Among the best

5,0 vor 6 Jahren

Kommentare: I travel a lot due to my work profile, Activtrak makes my employees monitoring easy.

Vorteile:

almost impossible to detect user friendly dashboard optimum space to store screenshots free to use for 3 devices simple installation process

Nachteile:

could have been more economical for paid versions. to check out pricing you have to create an account.

Jaron
Jaron
Senior Enterprise Unified Communications Technician in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Keeps my home schoolers on track

5,0 vor 6 Jahren

Kommentare: I use it personally, not for business, since my kids are home schooled. I love being able to monitor what my kids are doing in real-time so that I can keep them on track and help them improve their grades as well as their work ethic. They enjoy being able to play after they finish school, rather than doing school work until bedtime like they used to because they goofed off every chance they got.

Vorteile:

I love the fact that it records every application used and every website browsed to, separated by user. I can keep track if what my kids are doing on their computers at all times. My children are home schooled and my wife stays home, but they would always good off when she turned around. Now I have time stamped screen shots with detailed records to make sure they get their work done first. And since it's free for 3 users and under, I don't pay a dime for it.

Nachteile:

There isn't anything to dislike about this software, at least from my standpoint and for my use. The only thing I could imagine would improve it is remote control of the PC.

Derek
Chief Deputy Township Assessor in USA
Staatsverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

From the initial download to the first use, it was so easy and intuitive.

5,0 vor 6 Jahren

Kommentare: Productivity is always hard to measure, but this software makes it easy to see what programs or websites are consuming or distracting from our work goals. I don't like to use it as a spy tool. I prefer to use it to troubleshoot areas for improvement. Or use the screenshots to see when an error or crash occurs to see the events that lead up to the software fail. This is a GREAT troubleshooter option, see what the station saw. Love that it can be accessed from remote seamlessly.

Vorteile:

The easy interface and how easy it is to code applications and website as productive or non-productive. It gives a GREAT picture of the productivity of the workstations. I like that it can block websites as well with one caveat (see cons). I will say this blocker is 100% effective, where websites blocked by the router can be accessed using an alternate method. The Screenshots are helpful, not as a spy tool, but in determining errors when one of our programs is having trouble, we can see the error screen the operator saw through the screenshots. Great troubleshooting. Screenshots also let me assist the operator when I am in a remote location, I can see what they are asking and assist quicker than actually remoting into the workstation for minor questions. EVERY INTERACTION WITH THIS PROVIDER HAS BEEN MORE THAN EXCELLENT, and they are eager to help and take suggestions and criticism to assist or improve their already great product. You are not alone after you download or purchase. Another good feature is on the workstation the program runs in the background and is completely invisible to workstation, it doesn't slow the system down, nor cause the workstation any troubles.

Nachteile:

When you block a website, it is always blocked. I would like to release the block during non-business hours. For instance, if my employees want to check their emails, Facebook, I have no problem with them doing this before work, after work or during lunch. I did load my work hours into the system, but tech support said right now it an "always" block. I don't want to have to come in and turn the blocks on and off manually. Other than that, this is the best program I have found.

Grietz
Senior Business Analyst in Philippinen
Outsourcing/Offshoring, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A BPO Essential Tool

4,0 vor 3 Jahren

Kommentare: I would say that its worth its price. Ever since we started our Work From Home set up, managing the team has been made easy by ActivTrak. We are able to monitor our team's activities as it relates to their productivity and we are able to keep our word to our clients about protecting their data and prevent any data security breaches.

Vorteile:

I love how it integrates productivity tracking and security in one platform. This is the tool to help you manage your company effectively especially for outsourcing companies like us. It tracks the productivity of our offshore team and generates a comprehensive report that could help assess a staff or a team's needs in their operational day to day activities.

Nachteile:

None. I would say that the features offered by ActivTrak are functional and beneficial. This makes sense because they are open for suggestions and they conduct webinars from time to time where they provide information about a new feature and gather information about what could possibly be a helpful feature in the future.

Brandon
President in USA
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best Monitoring Software, Period.

5,0 vor 6 Jahren

Kommentare: Quick and easy reporting about employee activity on work computers. Specifically, productivity, activity log and real time screen viewing.

Vorteile:

ActivTrak does everything you need and nothing you don't. It's user friendly, visually appealing and robust. Additionally, they release the most updates of any related software. I have tried more than six applications for this purpose and theirs is the best.

Nachteile:

The software has a tendency to create multiple "users" (people you are tracking) for the same person. One record for the computer, another for their associated Windows/Chrome identity and sometimes others if they have multiple user accounts on the same computer. This can cause you to have 3 or more user records to track for a single person. You can group them together and use an alias, which is great, but the overall number of users reporting will affect your billing plan.

Eddy
IT Support Engineer in Mexiko
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Keep an eye on problematic employees

4,0 vor 7 Monaten

Kommentare: We mostly use it to track the activities of problematic people, and help us prevent some incidentes and bad use of the computers and keep safe information of our customers.

Vorteile:

It is a great way to see how your team spends their shifts, if you have problematic people you can see what they are doing by installing an invisible client, this way you can ensure that your equipment is not being missused.It has great reporting capabilities.

Nachteile:

It sometimes does not updates as intended and it can be a bit problematic to delete the client if you want to be secretive.

Brandon
Office Manager in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Out of all the systems, we tested. ActivTrak was the most user-friendly and best overall.

5,0 vor 6 Jahren

Kommentare: Increase productivity in the office and hold my employees accountable.

Vorteile:

The software allows you to see real-time screenshots of the users your tracking. It can also block certain websites and show a pop-up. It has very advanced features but the overlay of the system is completely easy to use anyone can understand it. You can set up alarms to notify you of "unproductive" websites being viewed and with this feature we have 100% reduced the amount of unproductive website viewing.

Nachteile:

The only con we have with this program is that you are not able to have a constant live stream of your employee's computer. It gives you live screenshots but not a live feed.

Shane
Director in USA
Industrieautomation, 11–50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Get employee productivity back on track.

4,0 vor 5 Jahren

Kommentare: With all the distractions from social media, streaming video, etc. employees can be tempted to waste a lot of time on the clock on unproductive activities when they believe no one is watching. This software is proving invaluable in restoring operator productivity and preventing restricted activities on company computer equipment that could result in viruses as well as wasting network bandwidth.

Vorteile:

Two main features that have been the most helpful are first, the ability to easily create custom alarm triggers along with personalized popup messages to the offending PC/operator. As soon as the employees realize the activities are being watched and flagged they immediately cleaned up their act. Second, the ability to produce a screen shot at timed intervals and upon trigger of an alarm allows us to paint a clear picture of what activities employees are wasting the most time doing as well as spot activities that may not easily trigger an alarm but are restricted based on company policy.

Nachteile:

Difficulty to find fault with this system. The only issue we have encountered was a bug in the Mac version of the agent software. Customer service was very helpful and responsive.

Abhishek
CEO in Indien
Architektur & Planung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Remote Employee monitoring software

5,0 letztes Jahr

Kommentare: My overall experience has been very good. I started using this software after covid. After the covid, when my employees started working remotely, I installed this software and now I get every detail of what they are doing on the system.

Vorteile:

The best part of this software is you can setup the shift timing in which you want to monitor. You get all the details and activities done on the system within the shift timing and also get the detailed reports of it.

Nachteile:

The pricing is a bit high as compared to other monitoring softwares but the functionality is worth the money.

Micha
IT/Admin in USA
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Love This!!

5,0 vor 7 Jahren

Kommentare: ActivTrak is great. It allows us to monitor employees remotely, block harmful or distracting websites, and overall helps us find ways to boost productivity and helps to insure safety on our endpoint devices.

Vorteile:

This software is very easy to use, invisible to your end users, and the best part is that it's free for up to 3 users, so you can try it out before you commit to subscribing.

Nachteile:

No cons

Antwort von Birch Grove Software

vor 7 Jahren

Hi Micha! Thank you so much for this review! We love hearing success stories! If you'd like to be featured in an ActivTrak case study, please contact your Account Manager and we can highlight your improvements in productivity and safety! Thank again! Ramiz ActivTrak Marketing

jose luis
PRESIDENT in Mexiko
Telekommunikation, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Information security

5,0 vor 4 Jahren

Kommentare: This is a reliable solution and is one of our most important investments yearly.

Vorteile:

This software let our company provide a more secure environment and add our final customers proof of that we have no "strange" vulnerabilities.

Nachteile:

You need a lot of time to deploy and and make actualizations on the information you need to have a 100% service up and working.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bankwesen
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Product and Service

4,0 vor 6 Jahren

Kommentare: This product can do exactly what they are advertising. You can set this program up on a computer and once that computer is logged into, the program is tracking at all times. The activity report is very detailed and it shows when a screenshot was taken.

Vorteile:

You can see screenshots of different time intervals and you can export the time to excel for records. It has very easy to use interface and track the productive time effectively. it also provides two factor authentication along with Active directory integration which completed the feature list.

Nachteile:

All the stored information can eat up your hard drive space very quickly. No OCR for screenshots it captured and no keylogging mechanism is provided.

Josh
Founder/CEO in USA
Fotografie, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A well designed employee monitoring software

5,0 vor 6 Jahren

Kommentare: I have been able to improve the work production totals by nearly 50% this quarter, very impressed with the overall use

Vorteile:

ease of use. The menu was well designed and each category was easy enough to compare via the graphs. over all very clean

Nachteile:

.slow to access different screenshots It was very slow when changing from screenshots to simple data

Praveen
Sales and Marketing Executive in Indien
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good software to tack productivity of your employees.

5,0 vor 6 Jahren

Vorteile:

You can track productivity of your employees by categorized application, website in to productivity and unproductive. Every screenshot captured secretly.

Nachteile:

Limitation of storage space there should be any provision link with box,one drive or dropbox so that all file can moved or save to these drives.

Frances
Employee & Labor Relations Manager in Philippinen
Outsourcing/Offshoring, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

A Must Business Security Feature!

5,0 vor 2 Jahren

Kommentare: This is a must application for businesses! Whether you have employees on site or remotely, Activtrak will help ensure your business is protected. Aside from that, it will also help you ensure to have receipts (evidences) for any activities that are not in line with your business requirements/processes.

Vorteile:

This application has helped us a lot in ensuring we are able to protect the business from any fraudulent and non ethical practices that may put the business in a difficult position. Moreover, Activtrak has helped us in ensuring we have proper documentation when we have to deal with any infractions.

Nachteile:

NONE! I love how convenient and helpful this application has been towards my work and the business I support with. I cannot think of anything I don't like about this application.

John Kenneth
Process Specialist in Philippinen
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Excellent Software for a Cheap Price

5,0 vor 6 Jahren

Kommentare: This software deserves high score. Please try this software specially for those who are handling people.

Vorteile:

Excellent Software for a Cheap Price. Yes, this software gives more than what we are paying for. Seeing my Team's productivity is really important to me and this software helps me alot.

Julian
Product Manager in Portugal
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great monitoring software

5,0 vor 6 Jahren

Vorteile:

Reliable and packed with great reporting which includes screenshot and makes reviewing everything really easy. Great product and great value. I would like to see more users for example and using local space for screenshots and reports.

Nachteile:

Some links and websites appear in report and can't be excluded and too few users for a year license. Time cannot be ajuste the way it's displayed same for the date.