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Kira Talent ist die weltweit einzige ganzheitliche Zulassungslösung für die Hochschulbildung.
Also very easy to edit on the go to change things.
For example, when trying to select the Notes button, it is easy to accidentally click somewhere outside of the button and then consequently collapse the entire video and ranking section.
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The Kira platform has allowed us to differentiate between candidates and determine fit much easier
Vorteile:
I like the timed responses, and opportunity to 'bucket' questions into different categories. It allows us to easily determine a candidates comprehension and see how quickly and concisely they can formulate an answer. This tool also offers us the ability to see who our applicants are, and if they meet the English proficiency levels that we require for admission into the MBA.
Nachteile:
I wish the video would automatically feed into our CRM system. At this stage the link is a manual process. Integration into Salesforce would be ideal
Antwort von Kira Talent
vor 6 Jahren
Hey Teresa! Thank you so much for the review! :) Looking forward to setting up a Kira/Salesforce integration with you in the near future! -Christian
A GREAT ADDITION TO THE INTERVIEW PROCESS; GARNERS ADDITIONAL IMPORTANT DETAILS FROM APPLICANTS
Vorteile:
Simple yet effective. Using Kira allowed us to get to know our clients in a way that made the screening process easier. The video interviewing features created a faster and easier way of assessing a client, it saved us and the client time. After the video interview, we can be certain which client is a great candidate for our firm. The process became smoother since we started using Kira.
Nachteile:
It seems like applicants cannot be filtered demographically which is an important factor for applicant browsing, for us at least. It would really be great if this can be added to future updates since this may hasten our process more.
Antwort von Kira Talent
vor 6 Jahren
Hey there! Thank you so much for the positive review! :) I've taken your feedback and shared it with our development team for consideration. Please feel free to reach to your Client Success Manager if you'd like to discuss this in more detail! -Christian
Customer Service needs improvement
Kommentare: It is a useful tool for high volume recruitment organizations.
Vorteile:
The platform is very easy to use and provides candidates with directions at every step.
Nachteile:
The platform is not mobile enabled and it became an issue with a lot of candidates that willing to take the interview on their phones or tablets. There is less support for French candidates and I feel that they can improve a lot in customer service and providing French support to candidates. The business has taken a very different direction and is focusing more on University admissions.
Antwort von Kira Talent
vor 6 Jahren
Hey Madooree, Thank you so much for your review and feedback! :) We hope to one day bring back the mobile app! Thanks, Christian
Kira Talent have a great product and an excellent support team.
Kommentare: A whole extra layer of assessment. Consistency alongside our interview process - we have alumni interviewing for us, so this software allows us to take a look at every applicant.
Vorteile:
The software is relatively easy to set up and use and provides huge assessment & selection value in the recruitment process.
Nachteile:
It's not really a negative about the software, more about the idea of video assessment. We felt that it was important to have a team discussion on visual and language bias to ensure that we use the product carefully, respectfully and in context.
Antwort von Kira Talent
vor 6 Jahren
Hey there! Thanks so much for the wonderful review! :D -Christian
Fantastic product that has made interviews a lot easier for my company.
Kommentare: Multiple people being able to review the prospective applicants is fantastic. As we deal with international students it can be hard to arrange times that work for both parties, this product allows the applicant to complete it at a time that works for them and than we can review the interview when it works for our schedules as well.
Vorteile:
I like the ability to review the interviews, and have the applicants complete them at a time that works for everyone.
Nachteile:
Some slight adjustments would make it even more beneficial for day to day use, but these are small personalized things that on a whole do not detract much form my overall pleasant experience with the product.
Antwort von Kira Talent
vor 6 Jahren
Hey there! Thanks a tonne for the great review! We truly appreciate it! :) -Christian
Good idea, not the best for the end user.
Kommentare: Was able to weed through a huge pool of potential candidates with more context than a resume.
Vorteile:
It helps you gain better insight of your candidates with a face to face which makes it easier to weed out people earlier in the process.
Nachteile:
The users complained about the usability and not being able to time things properly. It doesn't actually replicate an interview and the screening isn't the best at all from their perspective so you might actually lose out on the best candidate if you based it on this.
Antwort von Kira Talent
vor 6 Jahren
Hi Kareem - thanks for your feedback! We really appreciate it. You're right - we do recommend using Kira as a screening tool (like you are) instead of a replacement for a final, in-person interview. So glad you're seeing value and saving time with your current use case! - Melanie
I think that the Kira product is very good. I am overall satisfied
Kommentare: Reduced cycle time, marketing opportunities to candidates, more relaxed candidates,
Vorteile:
The ability to serve the candidates. It is convenient, provides stats, meets a need from candidates, and allow us to convey messages to the candidates. It also meets our needs as staff. The customer service of Kira is also very good.
Nachteile:
Lack of online mobile support for staff. A bit clunky in functionality. Not as user friendly as it could be. Need the ability to sort through candidates as defined by the user.
Antwort von Kira Talent
vor 6 Jahren
Ted, what a great review! Thank you so much! It's wonderful to hear you're having a good experience, and you're seeing lots of value with the Kira platform. We hope to have mobile apps for applicants in the future, and I agree about the ability to sort applicants as defined by the user. This is on our list! - Melanie
We use Kira to facilitate video interviews for applicants to our graduate business programs.
Kommentare: The software gives a more holistic, well-rounded look at applicants from the moment their application moves into review. This help us prioritize which individuals should be moving along to live Skype or in-person interviews.
Vorteile:
The integration of Kira with our Salesforce CRM has allowed us to seamlessly request and review video interviews from directly within our existing application framework. This means fewer clicks and less time wasted moving back and forth between platforms.
Nachteile:
As the administrator, the overall level of access I have to control platform settings is somewhat restricted compared with other hosted solutions we use. This can at times require an over-dependence on Kira staff to help explain/remedy problems.
Antwort von Kira Talent
vor 6 Jahren
Hi Brice, your review makes me so happy! Thanks for the great feedback. I must agree with you - we're working on ways to improve your self-serve access as an Administrator. I'll pass this along to the team! :) - Melanie
Outstanding platform that simplifies the hiring process
Kommentare: Kira Talent is an incredible platform that has supported our hiring process time and time again. It saves time, is easy to use and the customer service is tremendous.
Vorteile:
Easy to use, accessible and convenient. This software has improved the hiring process tremendously. When asking applicants about their experience interviewing with Kira, we've received very positive feedback.
Nachteile:
Occasionally, sound quality was compromised when applicants used headphones
Antwort von Kira Talent
vor 6 Jahren
Hey Kimberly, Thanks for the awesome review! I'll let our customer service teams know that you found them tremendous! :) Cheers, Christian
Beautiful platform, wonderful client support, great experience!
Kommentare: KiraTalent is a wonderful platform that we use daily and extensively in our hiring and qualification process. It is used to qualify large numbers of applicants quickly and conveniently. The features we use the most are the custom question banks and uploading our own video questions. The platform is beautiful and easy to use. We can create interviews quickly, and are able to invite candidates to answer questions immediately. The client support team is extremely helpful and quickly responsive to any issues, suggestions, problems, etc. They are always available with answers to any inquiries we have.
Vorteile:
- Easy to use user interface, very attractive and aesthetically pleasing - Client Support is extremely responsive and positive - Customization of interviews - Ability to upload own videos for branding purposes
Nachteile:
- A few applicants reported difficulty getting their webcam to work on the first try, and were unable to record their interviews.
Kira Talent has been an excellent addition to our Admission process. Highly recommend Kira Talent.
Kommentare: Meeting our candidates virtually is a big plus. The convenient and user friendly platform saves time and adds efficiencies to the process. It is a great extension to a candidate’s application.
Vorteile:
One of the most attractive features of the Kira Talent platform is how exceptionally easy it is to use. We use it daily as an integral part of our Admission process in getting to know our candidates better. The platform is very easy to navigate and the layout is very appealing. It is convenient and offers many great features including a ‘Results’ page that summarizes browser refreshes, technical issues, total time the candidate spent on completing their interview and a spelling and grammar check on the written response. The Kira Team is one of the most supportive and dedicated teams I have interacted with. The customer support team is always on hand to provide a great customer experience. They continue to grow their product and are always improving on an already great platform. They are receptive to customer feedback and the customer always feels valued. I would highly recommend this product.
Nachteile:
Really no cons. Any issues or suggestions that are made are quickly acted on and improved upon. They are always meeting the customer’s needs.
Antwort von Kira Talent
vor 6 Jahren
Hey Angela! Thank you so much for the incredible review! :) It is our pleasure working with you and the team at McMaster University - DeGroote School of Business! Cheers, Christian
Easy Application Review
Vorteile:
I like this software because of the simplicity of the software and the ease of use. I love the idea of being able to watch prospective student videos and getting to review the application on another level. It is helpful to not have to only review long drawn out applications all day, but to have a tool that allows for you to easily separate one candidate from the next candidate. I love the Kira interviews. The process works well for a program like social work or public health because you can really see and witness the passion that is exuded from the video submissions that the applicants send in to us during application season.
Nachteile:
Although there are aspects of the software that I really like, there are also aspects of the software that I believe are a bit challenging at times. For example, I find it difficult sometimes to troubleshoot, navigate, and solve technical issues for individuals applying to the program. In my opinion, the solution is not very helpful to the prospective student because I often must refer them to Kira to call for help with their problem and sometimes I feel as if I am not providing the highest level of customer service to the prospective student. This can at times can be a bit frustrating to say the least.
Antwort von Kira Talent
vor 6 Jahren
Hi Brittany, Thank you so much for your review! I am so happy to hear that Kira allows you to see the passion of the student applying :) Thank you for letting us know about the issues and ideas that you have surrounding technical support for applicants! I would love to connect with you further about this to hear your ideas :) I will reach out to your via email. - Cathlin
Overall I really enjoy getting to know the students by seeing them and hearing their answers.
Kommentare: I get a deeper knowledge of the student by seeing them and hearing them answer the questions. Their applications come to life when I watch their videos.
Vorteile:
The software makes it very easy to invite a student to interview. In addition, the software makes it easy to view a student's video. The quality of the video is very high.
Nachteile:
I don't like to have to search for the student I invited. We have 6 members of our staff who invite students and I have to scroll through all of them to find the ones I invited because I only view the students I invite. Also, I wish it were less cumbersome to see when a student was invited, and to send them a reminder to complete their video by the due date. I can only search on sent invites if I know the email address. This is frustrating.
Antwort von Kira Talent
vor 6 Jahren
Hi David, Thanks so much for your review! Thank you for providing feedback on how your team uses our product and we will definitely take this into account in the future! I will send you an email to see if we can schedule a time to chat about some of your concerns and ways we can address them on the platform :) Best, Cathlin
Excellent product and even better customer service
Kommentare: We work with several admissions technology vendors - Kira is by far the best to work with!
Vorteile:
The Kira team is amazing to work with - there is a bit of work on the front end to get setup and they were with us and super helpful all the way. Kira is easy to use and administer and we've received mostly positive feedback from our applicants as well. It has really added something special to our holistic admissions process.
Nachteile:
Lack of mobile app - would be convenient for applicants to use their mobile devices to complete the assessment.
Antwort von Kira Talent
vor 6 Jahren
Hey Jamie! :) Thanks so much for the wonderful feedback! We are really happy to be "by far the best to work with." Cheers! Christian
I use Kira Talent on a Daily Basis for work
Vorteile:
I like how Kira Talent is easy to use. User friendly and if any of our applicants need assistance the support team responds quickly. I love how Kira notifies me of any updates or changes being made to the software. Especially, if I have particular questions or need help trouble shooting a problem, I get a response quickly.
Nachteile:
There isn't anything I least like about the software. I use this on a daily basis for processing applications.
Antwort von Kira Talent
vor 6 Jahren
Hey Aiddee! Thanks so much for the awesome review! :) We're very happy to hear that you appreciate our responsiveness! Cheers, Christian
Kira in the admission process
Kommentare: Overall our experience has been great with Kira Talent. This software has increased our admission process quality for interviews by allowing us to get a snapshot of the prospect before an official interview. The Software also allows us to really look at the students fit to our programs.
Vorteile:
It allows us to score our admission pool before offering out interviews, helping increase staff efficency time use.
Nachteile:
That the video link cannot be added embedded in our graduate schools application easily.
Antwort von Kira Talent
vor 6 Jahren
Hey Ben, Thanks so much for the awesome review! :) We really appreciate it! Cheers, Christian
Kira offers a streamlined way to review candidates and get to know them on a more personal level.
Kommentare: We get to learn more about our applicants without the hassle of trying to coordinate schedules for in-person or Skype interviews.
Vorteile:
I like that Kira is easy for our candidates to use, and that it allows them to practice using the platform before starting the actual interview. Customer support is great and very quick to helping us and helping our candidates when they have trouble using the platform.
Nachteile:
I don't love how the video responses collapse so easily by simply clicking anywhere. There have been multiple times when I've accidentally collapsed a video when I really meant to write a note or rate the candidate.
Antwort von Kira Talent
vor 6 Jahren
Hi Sarah! Thanks so much for your review! I am glad to hear that your team and your applicants have enjoyed the platform :) Thank you so much for your feedback on the video boxes collapsing, I will absolutely bring this back to my team! Best, Cathlin
Kira for video interviews
Kommentare: This software allows us to interview applicants quickly and easily without the logistical burden of bringing them in in person.
Vorteile:
I like that this software allows you to randomize questions for participants.
Nachteile:
I would have liked to have access to the back end to make edits to interview questions more readily.
Antwort von Kira Talent
vor 6 Jahren
Hey Brandi! Thanks so much for the feedback! :) I've shared this with our design and product development teams! Cheers, Christian
pleasant and measurable
Kommentare: We have been able to streamline our interview process while adding an additional element to our assessment of applicant "fit" to our school.
Vorteile:
It's rather easy to rank and assess applicants. There is a lot of flexibility while building the bank of questions that applicants are asked.
Nachteile:
I wish there was an easier way to pull overall data about applicants rather than reviewing them individually.
Antwort von Kira Talent
vor 6 Jahren
Hey Derk! Thanks for the review! We really appreciate it! :) When I visit JHU in a few weeks, we'll cover some easier ways to pull overall data! -Christian
Kira at the Lassonde School of Engineering
Kommentare:
We have been satisfied with the platform so far. It would be good to see improvements year over year. As an administrator, I haven't seen much change in three years.
As a school that integrates Kira with Salesforce, improvements to API also need to be made.
Vorteile:
Simple, easy-to-use for students Customer/Technical support for students is managed by Kira
Nachteile:
Need more analytic capabilities to generate reviewer reports, ways to remind reviewers of outstanding reviews. It would be good to be able to see a reviewer's view of the platform as an administrator, to determine where they might need support.
Antwort von Kira Talent
vor 6 Jahren
Hey Mudita! Thanks so much for the great review and feedback. I have shared this with our design and development teams! :) Cheers, Christian
Intuitive and easy to use.
Vorteile:
Kira staff are easy to work with and can implement changes easily and efficiently. The videos are easy to run and I like that I can communicate with users quickly and with a few clicks.
Nachteile:
The analytics page could be a little more detailed- maybe including a search function so we can find a user more quickly instead of doing a manual search.
Antwort von Kira Talent
vor 6 Jahren
Hi Danielle, thank you so much for the wonderful review! I agree about your Analytics feedback - it's on my personal product wish list to be able to sort/filter applicants in all areas of Analytics :) I'll pass this along to the team as well. - Melanie
Effective way to screen candidates
Kommentare: Kira Talent provides an effective way of screening applicants prior to inviting them for an in-person interview. We get a glimpse of their personality and people skills so that we can invite the best possible pool of candidates to the in-person interviews. I have already recommended Kira Talent to many of my colleagues!
Vorteile:
Applicants reported that it was very easy to use. There were no issues with internet connectivity or accessibility.
Nachteile:
There were no issues at all with the software, except that we were unable to add a photograph or jpeg to one of the questions...
Antwort von Kira Talent
vor 6 Jahren
Hey Michelle! Thank you so much for the lovely review! :) We appreciate it so much! Cheers, Christian
Helpful and user friendly
Vorteile:
Kira is extremely user friendly. Even as beginner, I was able to navigate it easily as well as teach others to use it.
Nachteile:
The search key isn't very obvious. The complete video link doesn't always automatically populate in the CRM we use. However, I'm not sure if the error with KIRA or our CRM.
Antwort von Kira Talent
vor 6 Jahren
Hi Ta-Tanisha, thanks so much for your review! I'm very glad you're finding the platform valuable and intuitive - those are our two main goals. :) Regarding the search key - I'm not quite sure I understand. I'll send you a direct email to learn more! - Melanie
Nothing but positive things to say about the Kira Talent software and the team behind it!
Kommentare: The main benefit is the opportunity to "meet" more of our candidates. With large volume programmes this is sometimes hard and Kira Talent has given us the chance to know our candidates better before making a decision.
Vorteile:
Easy to use (both for candidates and the staff watching the videos), good looking platform, but most importantly the software gives us the opportunity to "meet" more candidates from all around the world which has added a new dimension to our admissions process.
Nachteile:
Cant think of anything which I would suggest an improvement on. At LBS we haven't experienced any significant issues with the software.
Antwort von Kira Talent
vor 6 Jahren
Hey Stephanie! Thank you so much for the wonderful review! We appreciate it very much! -Christian
Good, easy to use,
Vorteile:
you get a good feel of candidates before in person interview & more personality / non verbal info than just CV / Resume
Nachteile:
Technical issues from the use side, often advising they cannot complete, some even have to come to the office to complete video responses.
Antwort von Kira Talent
vor 6 Jahren
Hey Kristyn! Thanks so much for the review! Very soon, we'll be moving from Adobe Flash to HTML5 for all video recording features. Once this migration is complete, your applicants should encounter significantly fewer issues! - Christian