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Über TrueRent

Erschwinglich. Online-Einzug von Mieten (kostenlos), vollständige Buchhaltung, Mieterprüfung ab nur 19 $/Monat. Referenzen anzeigen. Sorge für eine bessere Organisation.

Erfahre mehr über TrueRent

Vorteile:

It keeps me focused on the other things I do for a living other than collecting rent.

Nachteile:

Removing , and adding new tenants is a bit tricky.

Bewertungen zu TrueRent

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,3
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

8,0/10

TrueRent hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 53 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (53)

Sally
Property Owner/Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Most comprehensive property management software for the price

5,0 vor 8 Jahren

Kommentare: I've tried a ton of property management softwares in the past. This is by far the best one I've used.

Vorteile:

Very affordable. A lot cheaper than the bigger companies like Buildium and Appfolio, and offers a lot more than the smaller companies with similar prices. Very intuitive and easy to use. The financial reports it generates are very helpful. The rent roll feature they offer is great and helps keeps track of who has paid and who hasn't. The QuickPay ACH payment program is really nice. Almost all of my tenants now use it to pay their rent.

Nachteile:

The site works on my iphone and ipad, but it would be great if they offered an app. Their QuickPay ACH payment program is great after you get approved, but the application process was pretty long (about 5 days).

Steven
Principal in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Landlord Tool

4,0 vor 4 Jahren

Kommentare: I'm able to manage our four rental properties with ease, and have full tenant interactions. Love the flexiblity and ability of our tenants to pay their rent.

Vorteile:

The cost/flexibility of the tool. I can't find any other sofware near the value this provides for the cost for a mom/pop landlord.

Nachteile:

There are some missing features and sometimes it's a little clunky. The search features leave a bit to be desired as you can only search on standard choices, not on custom pieces.

Danielle
Broker/owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Bang for buck

3,0 vor 5 Jahren

Kommentare: Customer support responses have vastly improved over the last 90 days. The additional changes they are making generally are good but it would be nice to receive an email letting us know when something is coming down the pipeline with a timeline so we are can make changes on our end as necessary.

Vorteile:

Great value for the money, offers quite a few features for an affordable price

Nachteile:

Too many steps to set accounts, features and processes seem to change frequently with no warning (example, we allow 5 days grace period for rent before it is considered late. Until recently we had to set the late fee as due the 4th in order for it to go into effect on the 6th as per our leases. Now it is actually set correctly on the software end. There was no notice to this change which caused some panic on the part of tenants).

Adel
Rental Manager in USA
Gewerbeimmobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: SoftwareAdvice

the site is great

4,0 vor 6 Jahren

Vorteile:

Easy to use tenant screening is awesome tenant payment online is great tracking the expenses is good

Nachteile:

need more improvement in the following 1. add a place where you can add your general expenses that's not related to a certain property such as meals, trips, office expenses and so on 2. we are in deep need of mobile APP 3. track your credit card automatically and having the transaction ready to assign it to the property or edit 4. the customer service is very slow responding and having no phone number to call

David
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great experience with TrueRent.com

5,0 vor 7 Jahren

Kommentare: TrueRent is the most intuitive software I have found. The customer support is great and collection rent online is quick and easy. Once you use online rent collection you won't understand how you lived without. I also use their credit screening feature which is really good.

Vorteile:

Intuitive, useful features, online rent collection, credit screening

Nachteile:

Does work with vacation rental but they say it's coming soon.

Dianna
Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Recommend TrueRent

3,0 vor 5 Jahren

Kommentare: Ability to keep track to tenant rent. Financials by owner

Vorteile:

Once you understand this program it is pretty easy to use. Also it is easy to set-up Can save your tenant correspondence in tenant file, ie. letters, pictures, etc.

Nachteile:

Tenant/Landlord forms are not a part of this program. There is nowhere to save your letters (templates) on this program. Forms need to be saved elsewhere ie. Microsoft word.

Kevin
Private landlord in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great for managing my two rental properties. Does everything I need.

5,0 vor 10 Jahren

Kommentare: I usually don't write reviews but this one is worth it. I bought a foreclosure 2 years ago and haven't really been keeping good records. Tax time is a real hassle for me. Last month I purchased my second investment property, a duplex. I decided getting organized was the only option since tripling my unit count. After a lot of searching, I found True Rent. It's the only truly free site I could find that is easy to use and has a lot of good features. I have gone back and entered my income and expenses for the last year in order to get a complete picture of how much money I'm making. I never thought getting organized could be fun. (It's kind of addicting) What I like:
Snapshot which displays my properties one screen along with how they are performing. (show my equity and other financial metrics like LTV, GRM, etc)
The ease of entering transactions and how the entry fields auto populate.
The reports - At a glance is really cool once you go back and enter a years worth of rents/payments.
File storage. (There is no limit on storage which is good.)
Support is quick to respond. (I emailed a question to support and they responded within minutes.)
Overall the site is great and I have no complaints. I highly recommend to anyone looking for a free option.

Demetrius
Property Administrator in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Software Packing A Huge Punch!

5,0 vor 5 Jahren

Vorteile:

The software was able to accommodate all my property rental documentation needs as well as providing detailed reports and address reports. It was reliable as some software has glitches but not TrueRent! The software also handled my vendors accounts and deposits to the owner with breeze.

Nachteile:

I did not like the way it allows the tenants to log into their own portal and it has to go through their website so that the tenants know all about the service as if to elude they are advertising to my tenants. I think a branded or separate area or page should be available for tenant log ins and should integrate with my website.

Michael
Courier in USA
Logistik & Lieferkette, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Truerent, True genius!

5,0 vor 4 Jahren

Vorteile:

The ease of use. The year end reports, everything from vendors to every day entries. I've tried other programs. This one works best for me.

Nachteile:

Removing , and adding new tenants is a bit tricky.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Seemless and easy to use

4,0 vor 4 Jahren

Kommentare: Love it!

Vorteile:

Innovative and easy to use along with great customer support

Nachteile:

A little pricey but totally worth it given the features

Nick
Realtor in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Not satisfied

1,0 vor 4 Jahren

Kommentare: I have not sold any business problems with true rent it's only created more headaches and hassle we're actually using a backup spreadsheet for redundancy to make sure the number is ensure enter accurate not satisfied of this product looking to change.

Vorteile:

Nothing, no real likes

Nachteile:

Your software is barely a glorified spreadsheet. I have called numerous times to your customer service department with any without any help from anyone. I just like your product thoroughly and I'm looking for something new at this point in time. Between the low functionality of the software in the lack of customer service I have no idea what I'm buying from you.

Don
Manager, LLC in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Little Landlord

4,0 vor 5 Jahren

Kommentare: My business entries are easy and tax reports are immediate. Sometimes I have to hunt-and-peck to get a particular report, but I have learned to use Filters to refine reports. I am just starting to use the Tenant Screening and am wondering why the hell I ever waited. Still getting used to this function but it should prove invaluable.

Vorteile:

It is very comprehensive, including about everything a landlord (or his accountant or, god forbid, the IRS). The software keeps getting updated for clarity and ease of use. Updating the structure of Tutorials is one case.

Nachteile:

Some features are not clear to me. For instance, I have never understood the Ledger function.

Kelvin
Kelvin heeth in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall

4,0 vor 4 Jahren

Kommentare: Ok

Vorteile:

Easy to use kept information on properties

Nachteile:

Started charging for small investor sometimes not easy

Will
Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer support isn't great

3,0 vor 4 Jahren

Kommentare: I feel like it was good back when it was free. Since I've been starting to pay it feels like it has went down hill. Doesn't calculate mortgage payments for you anymore, tenants don't disappear from transactions, can't erase amounts to change them very easily, and if there is any issue customer service won't respond until it's been at LEAST 2 emails sent minimum.

Vorteile:

Easy to use and navigate Good value for price

Nachteile:

Hard to get assistance from customer support. Doesn't erase tenants in transactions after they have left Can't maneuver rents as needed on occasion

Justin
Landlord/property owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer Support

4,0 vor 4 Jahren

Kommentare: Overall my experience is positive.

Vorteile:

One of the best features of this product is customer support that is offered. Reply’s are prompt and solutions are to the point. The cost of the product was very affordable for the size of my company and my tenants have no complaints using it on a monthly basis. The software has continued to improve and get easier to use over the years.

Nachteile:

Some of my older tenants have difficulty initially setting up their accounts. There is now an additional fee to have rents deposited into two different bank accounts. Initially I picked this product because it was going to allow tenants the choice to pay through their bank account or by credit card with the additional fees being charged directly to them, but that option didn’t come to fruition exactly as I had hoped.

Riley
Property Manager/ Investment Property Owner in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy, Powerful, does what I need.

4,0 vor 4 Jahren

Vorteile:

Easy to access from anywhere with a computer. Ability to keep documents related to transactions attached in the cloud. Fast customer service, makes preparing reports for taxes a cake walk!

Nachteile:

Sometimes they have some bugs, but support has always been fast to repair.

Carolyn
Property Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

TrueRent

4,0 vor 4 Jahren

Kommentare: I've never had a problem. It has cut down a lot of my time to work on other things.

Vorteile:

Very easy to use. Fast and efficient, true results

Nachteile:

Application for tenants could use some more information.

Marilyn
Property Manager in USA
Immobilien, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

True Rent User Review

5,0 vor 4 Jahren

Vorteile:

Excellent features and value for the monthly cost !

Nachteile:

Hard to correct a glitch in the system. Hard to contact Customer Service when You need immediate help.

Jason
Realtor/Property Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy and Free! Very simple and does everything.

5,0 vor 9 Jahren

Kommentare: I had been searching a long time for something like True Rent. I found the site here on Capterra late last year. I have been using the site daily and have had great results. I own apartments and storage units. Yes, it will work with storage units. Plus, according to support, the site is free forever for current users even if they start to charge in the future. This means one less monthly outgoing payment. This was huge for me. If you are considering starting or finding a new property management software site, I recommend doing it now to get locked into a free account. I also really appreciate the fact that customer support really listens to users. This is rare I find. Plus they are constantly adding new features. I hope my recommendation helps others like I was helps here. Jason
Real Estate Investor

Ron
Owner in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Simple and priced right

5,0 vor 10 Jahren

Kommentare: I have operated a property management company for several years. I also have my own rental properties. I've only used TrueRent a short while, but so far it's been easy to use and allows me to manage all units, both personal and managed units on one site. It has everything I would want from this type of program. Transaction and data entry is easy and can be done from many areas/screens. This will definitely make my accounting easier. The "Snapshot" feature is helpful too, I can finally see where I financially stand. The analytics seem very complete with everything I would possibly need to know for forecasting and decision-making. I can see the possibility of this real time data helping my bottom line. I will continue using this product and will refer to it often during tax time.

Vincent
Managing Partner in USA
Anwaltskanzlei, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

A Really Good, Easy Tool to Manage Rental Properties

5,0 vor 5 Jahren

Kommentare: Overall good-- however, the only reason that I signed up with Truerent was the assurance that credit cards would be accepted within a couple of months. Now, we are being told that they will not be accepted as a means of collecting rent.

Vorteile:

The ease of use and the ease in completing the database.

Nachteile:

The inability to accept credit card payments from tenants

Chip
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Company review

5,0 vor 4 Jahren

Kommentare: It does work like advertised. The customer service rep is fantastic at answering questions.

Vorteile:

It keeps me focused on the other things I do for a living other than collecting rent.

Nachteile:

I still haven't learned everything about the software because I haven't done a deep dive into all the features this program offers.

Leeann
Manager in USA
Immobilien, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very Organized

5,0 vor 5 Jahren

Vorteile:

This product is a great way to keep your rent organized. I love how you can enter the tenants into the different buildings and keep track of security, even upload the lease.

Nachteile:

It is a little hard to use the recurring billing as it does not seem to do it all the same each time.

Tanner
Accountant in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

TrueRent Review

5,0 vor 6 Jahren

Vorteile:

Just as the company's website says, this platform does really allow for time to be saved and profits to be increased. Online rent collection is the best!

Nachteile:

Overall, I think the software was easy to learn. I could use a bit more training to make sure that I am using all available features.

Tanya
Owner in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome software

5,0 vor 4 Jahren

Kommentare: Very good

Vorteile:

Some fields were adjusted per my discussion with them. Very receptive to changes

Nachteile:

At first, some things were a little confusing but got them solved