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Über Yapsody

Das professionelle Ticketausstellungssystem von Yapsody für Veranstaltungen trägt zum Erstellen von Veranstaltungen und dem Online-Verkauf von Tickets bei. Yapsody ist für kostenlose Veranstaltungen gratis.

Erfahre mehr über Yapsody

Vorteile:

Yapsody has allowed us to save both time and money by implementing an e-ticket system over conventional printed tickets.

Nachteile:

There were a lot of screens to go through when I first used it for an event. This was a bit confusing at first, but now that we have used it for several events, I have grown accustomed to the set-up.

Bewertungen zu Yapsody

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,5
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,1/10

Yapsody hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 69 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (69)

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Nutzerbewertungen filtern (69)

edna luci
edna luci
university senior technician in Kolumbien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

The best platform to create unforgettable events

5,0 vor 8 Monaten

Kommentare: Efficiency in event creation, promotion options, payment flexibility, and excellent customer service are all standout features that make this platform my number one choice for event planning.

Vorteile:

I loved the number of options it offers to promote events and the social media integration and email marketing are super useful tools to reach more people and increase attendance at my events.

Nachteile:

Although it offers a range of premium features, some of them come at an additional cost. While I understand that this is necessary to maintain and improve the platform, I wish some of these features were included in the basic plan at no additional charge.

Antwort von Yapsody

vor 8 Monaten

Hi Edna, Thank you for your glowing review! We're thrilled to be your top choice for creating unforgettable events. Our platform offers numerous promotion options and valuable tools like social media integration and email marketing. We appreciate your feedback regarding additional costs for premium features and will consider your suggestion. We strive for efficiency, payment flexibility, and excellent customer service. Thank you for choosing Yapsody as your go-to event planning platform. Regards, The Yapsody Team

Nikita
Artist in Deutschland
Kunst & Handwerk, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sunday brunch Yapsody review

4,0 vor 9 Monaten

Kommentare: I'm really happy with the service, although I think it's a little bit too expensive for what it is. Perhaps there could be something like different income brackets, as I think it would've been a fairer approach to charge small scale audiences less that big concerts. Imagine that even when I select the option that it's the public that is paying the yapsody ticket fee and not the organisers, I still have to pay to the second fee myself, while PayPal also tales percentage. If you the imagine all of this in a setting where the event is happening in a audiophile space where only a limited amount of people can fit into the space with a quadrophonic sound system to maintain the quality of sound, with several artist who are performing live in one evening and everyone needs to get paid for their contribution, together with the person who is scanning the tickets at the door throughout the event, then you realise that in that kind of circumstances there is not so much left after all the fees. Perhaps the events that have less than 100 people attendance should be in a different income bracket and charged less fees as events with more than 100,300,500,1000 and so on. There could be different audience scale brackets with different amount to pay in fees? That's just an idea, but I believe something like this would help to promote a more diverse cultural happenings and inclusive events.

Vorteile:

I really like the ticketing system I like that there is a website page that I can customise and edit. I love that there is embeddabel buttons that I can use on my homepage. Overall I think it's a great service

Nachteile:

I wish there would be more options in terms of layout and graphic design. I'd like to be able to alter the look of the event page more. There could be more options to how the embeddable buttons look like. And especially to how the ticket layout looks like. I know that there are options available and that I can upload images and so on, but the layouts can be more creative, have more placement and data/image holders options as well as there could be an option to change the typefaces for text blocks.

Antwort von Yapsody

vor 8 Monaten

Dear Nikita, Thank you for your thoughtful and detailed review. We're pleased that you appreciate Yapsody's customization features and the overall service. Your feedback regarding more options for layout, graphic design, and ticket appearance is valuable to us. We understand the importance of personalizing the event page and ticket design, and we will take your suggestions into consideration for future platform enhancements. Regarding pricing, we appreciate your suggestion of differentiated income brackets based on audience size. We understand the challenges faced by smaller events, especially those focusing on delivering a high-quality, immersive experience. Your insights will be seriously considered as we evaluate our pricing structure. We're committed to supporting a diverse range of events and fostering cultural inclusivity. Your comments will help us further improve our platform to meet these goals. Thank you once again for choosing Yapsody. Best Regards, The Yapsody Team

Heather
Planetarium Director in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Sorry, we had to give up on Yapsody.

2,0 vor 9 Monaten

Kommentare: Yapsody was "approachable" - seemed pretty easy to use and to set up events. We have moved on to other online ticketing services that don't have seating charts but are less costly and included training initially, so we have been able to keep trained staff to operate the interface as needed.

Vorteile:

It was a nice product and it was our first experience with online ticketing solutions, we loved being able to sell tickets online and see seating charts.

Nachteile:

Unfortunately, using Yapsody got too expensive for us when we started ticketing more events.

Antwort von Yapsody

vor 8 Monaten

Dear Heather, Thank you for your honest feedback. We're glad to hear that Yapsody was approachable and easy for you to use during your initial venture into online ticketing. We understand your concern regarding the cost as your event frequency increased. We're always striving to provide the best value for our customers and your comments are helpful as we assess our pricing structure. We request you to reach out and talk to us and we will strike an offer as a goodwill for providing an honest review. We appreciate your time with us and look forward to an even more successful collaboration in future. Best Regards, The Yapsody Team

Sharon
Director in Neuseeland
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reliable, secure and easy to use!

5,0 vor 4 Monaten

Vorteile:

Reliable, secure and easy to use!I've used Yapsody for 4 years and have found it reliable, secure and easy to use. I've not had a single issue selling tickets to customers and have no complaints back. I appreciated the discounts offered during COVID-19 and will continue to use this ticketing platform in the future.

Nachteile:

It took a while to find where to input the social media links but eventually found it.

Antwort von Yapsody

vor 3 Monaten

Hi Sharon, Thank you for your four years of loyalty to Yapsody! We appreciate your trust and are thrilled that you find our platform reliable, secure, and easy to use. Your positive feedback reinforces our commitment to a seamless experience for both organizers and attendees. We're here to support your events, and we look forward to serving you in the future. If you have any questions or feedback, feel free to reach out. Cheers to many more successful events with Yapsody!

Kaci
Co-Founder in USA
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent ticketing option

5,0 vor 9 Monaten

Kommentare: Overall, we were really happy with Yapsody for ticketing and events and would use them again in the future if they were still the most affordable option for fees

Vorteile:

Yapsody had the lowest fees and greatest ease of use for our small theater company to sell tickets to our shows

Nachteile:

At times the interface could be clunky to edit, especially for somebody who isn’t familiar with the product, and there are always the fees to worry about, even though they are less! We sometimes had issues with people clicking the link and picking the wrong date by accident, not realizing they needed to select a specific date.

Antwort von Yapsody

vor 8 Monaten

Dear Kaci, We're thrilled to know that you found Yapsody affordable and easy to use for your small theater company. We apologize for any difficulty experienced with the interface, and we assure you we are continually working on improving user experience. Your feedback regarding the date selection issue is important and has been shared with our concerned team for further review. We truly appreciate your decision to choose us over alternatives and look forward to serving you again in the future. Best Regards, Yapsody Team

Melissa
Sales & Marketing Manager in USA
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Love What I Use It For!

5,0 vor 9 Monaten

Kommentare: Overall, I think Yapsody has been very easy to navigate, I love all of the features and I believe the fees are very reasonable. I also like that Yapsody creates a page that consumers can navigate just as easily.

Vorteile:

I love the custom options -being able to add different ticket pricing, remove or add sales tax and/or additional fees. I also love that I can pick the ticket format.

Nachteile:

If I used the barcode feature this wouldn't even be a thought, but I don't like that the barcode appears on the printed ticket when we do not use any type of equipment to scan the tickets. I wish there was an option to remove the barcode. I just don't like portraying to our consumers that we have the capability, then they come with their printed ticket "to be scanned" and we just receive the ticket and send them in.

Antwort von Yapsody

vor 8 Monaten

Hi Melissa, Thank you for your positive feedback! We're glad you love the custom options and ease of navigation with Yapsody. We appreciate your suggestion about the barcode feature and will consider it for future improvements. We're honored you chose Yapsody over alternatives like Mailchimp and appreciate your support. Thank you for using Yapsody! Regards, The Yapsody Team

Ross
Owner in USA
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Has been the best for my general admission events

5,0 vor 4 Jahren

Kommentare: Overall our business has successfully managed 10,000+ attendees at our event with some of the shortest wait times to enter event that I have seen. I highly suggest using Yapsody over the competition

Vorteile:

I got into events after 5 years helping businesses select their payment technologies. I couldn't swallow the cost that it takes to use Eventbrite, so I looked elsewhere. Our next Festival is the 12th event I have helped put on using Yapsody. There ease of use, affordable pricing and simple apps anyone volunteer can download onto their phone has made it so I won't use anything else.

Nachteile:

Only complaint I have with yapsody is that I don't love the way ticket purchasers have to select amount they want to buy and ticket type through a drop down menu. I would like for the ticket types to show up separately, and then they grab a drop down of number of tickets.

Ray
Owner in UK
Eventservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Ticketing and event management for the individual or mid scale company

5,0 vor 9 Monaten

Kommentare: Cannot fault the customer service or product it’s very good. I particularly like the fact that they don’t change things for the sake of it . If it works then why change !

Vorteile:

Simple and very easy to use with fair pricing.

Nachteile:

There is always room to improve the pricing :) in favour of the client.

Antwort von Yapsody

vor 8 Monaten

Dear Ray, Thank you for your positive review. We're delighted to hear you find our platform simple, easy to use, and fairly priced. We appreciate your suggestion about pricing and will take it into consideration. Your endorsement of our customer service and product stability is highly valued. Thanks for choosing Yapsody! Best Regards, The Yapsody Team

Melanie
Creative Consultant in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Nonprofit clients especially love it

4,0 vor 9 Monaten

Vorteile:

I always appreciate an alternative and Yapsody was able to deliver much of what their competitors do/did. I help clients identify solutions for events of all sizes and they like the simple cost breakdown and those that have selected it liked the custom pages, the overall look and feel of something more exclusive and the added nonprofit benefit.

Nachteile:

Some of the solutions desired either weren’t available to clients or clients felt the process to work around was not simplified enough and may have preferred an alternative considering. They have a good product but it seems a bit more R&D can make them an even stronger competitor but they hold their own. I found it easy but a few smaller entities felt it was more complicated or less straightforward when setting up.

Antwort von Yapsody

vor 8 Monaten

Hi Melanie, Thank you for your feedback! We're glad that nonprofit clients appreciate Yapsody as an alternative to our competitors. They find value in the simple cost breakdown, custom pages, and exclusive look and feel. We acknowledge the need for further improvements and will continue investing in research and development. We appreciate your clients' trust in choosing Yapsody, whether switching from a competitor or selecting us from the start. We're committed to enhancing our platform and meeting their evolving needs. Thank you for choosing Yapsody! Regards, The Yapsody Team

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Hochschulbildung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Yapsody

5,0 vor 4 Jahren

Vorteile:

Yapsody has allowed us to save both time and money by implementing an e-ticket system over conventional printed tickets. During our first few months using Yapsody we saw a dramatic increase in ticket sales through users being able to purchase and receive their tickets on phones.

Nachteile:

Setting up events can be a little clunky the first few times however once you've done it a few times its easy.

Maya
Director of Grants & Communications in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Solid Ticketing Site for Non-Profit Events, but Clunky in Back-End Design

4,0 vor 8 Monaten

Kommentare: Mostly, I continue to use Yapsody because of pricing and because I have already invested a lot of time into setting up an event that I copy from for all subsequent events. I don't want to learn how to use another site. Eventbrite's interface is easier to use (although it's been a few years since I created an event there), but their pricing kind of sucks.

Vorteile:

I like that I can (after working with customer service to figure out how to set it up--because it's not initially intuitive) their survey function, which allows us to track which guests would like a vegetarian meal.I like that I can copy identical events from years past to use as a baseline for future events.I like their pricing. It's pretty reasonable for a non-profit.I like that they allow visitors to simply donate to our cause, if they can't make it to our specific event (although I wish this feature could be made larger and more central--it's a pretty small line of text for a visitor to notice).Their customer service is immediately responsive, and has always been able to explain how to find certain reports or features on the site (a lot of features are a bit tricky to find). Customer service chats are then automatically sent to my email, so I can reference them at a future date, if I've forgotten how to find or fix something on the Yapsody site.

Nachteile:

The formatting WYSIWYG on the main event info page is pretty frustrating. The font often switches over to something else entirely, when you are trying to turn text into a link, or make it bold, italic, etc. It's impossible to create a grid of images--their page does not allow for dragging to arrange. You can only stack images (or create an image of images in a separate program like Photoshop, which is what I did in order to display a grid of sponsors for our event).You can't set up multiperson tickets (ex: one ticket is $35, or you can get a ticket for two for $65) and then run a report to see how many people are estimated to come. Would be nice to include a feature where you can, when setting up the ticketing structure, tell Yapsody that X ticket = 1 person, and & ticket = 2 people, so that back-end users can run reports to see how many people are actually estimated to attend the event. Instead, the current reports will only tell you how many tickets are sold, regardless of how many people are tied to each ticket.

Antwort von Yapsody

vor 8 Monaten

Hi Maya, Thank you for your feedback. We appreciate your positive comments about Yapsody's survey function, pricing, and responsive customer service. We apologize for any inconvenience you experienced with the formatting and ticketing features. Your loyalty and the time invested in our platform are important to us. We will consider your suggestions for improvement. Thank you for choosing Yapsody. Regards, The Yapsody Team

Nancy
Office Manager and Assistant to the Executive Director in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use software for ticketing for events and admissions

5,0 vor 9 Monaten

Kommentare: We are an historic house museum and gallery. Yapsody seems to be more geared toward performing arts venue or events that have seating. However, we have been able to adapt our use of the site to meet our needs for our daily tour operations as well as special events. Customer service has been extremely helpful with on-line chats when there has been a problem. We have been using Yapsody for several years.

Vorteile:

I like the format that shows the monthly calendar so that we can get a snapshot each day of how many visitors are coming to our historic site for tours.

Nachteile:

Occasionally, I have found that a feature I am wanting to use may be found on a screen that is not the main screen. For instance, we block out our tour ticket purchases after the tour time has passed. That information is found on another screen that may not be the intuitive first place to look, especially for one of our staff members who may not use Yapsody each day.

Antwort von Yapsody

vor 8 Monaten

Dear Nancy, Thank you for taking the time to share your feedback about Yapsody. We are glad to hear that you find our platform easy to use and that it has been instrumental in managing your historic site's tours and special events. We're particularly pleased to know that our customer service has been helpful in resolving issues through online chats. As we continually strive to improve our user experience, your note about the positioning of certain features has been duly noted. We understand how crucial it is to have all necessary functions easily accessible, and we'll consider your valuable input in future updates. Your satisfaction is our top priority, and we're delighted that Yapsody came highly recommended to you. We look forward to continuing to support your operations for many more years. Best Regards, The Yapsody Team

Dj
Communications Director in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Ticketing System

5,0 vor 9 Monaten

Kommentare: We needed to find a new system for handling ticketing for our spring musical. We wanted to allow patrons to select their seats. Flexible pricing and discount options were also a must. I researched at least a dozen different options, and landed on Yapsody because it had the features we wanted but fit well into our non-profit's limited budget for a ticketing solution. We have been with them ever since, and have expanded our use of their services beyond the annual musical. During the pandemic, I made a feature request, and while it wasn't ready in time for the musical that year, they implemented the request and it is now available to everyone, so we'll be ready if social distancing is needed again in the future. They really seem to care about their customers and in making sure their product fits our needs.

Vorteile:

The product is easy to use with powerful features, including reporting features, and managing discounts and holds. I appreciate the discount system for frequent users and our non-profit organization. With a 400+ seat auditorium, creating and managing the seat maps is one of our favorite features. Patrons have also commented on how easy it is for them to buy tickets. Have also had great experiences with customer service when I needed help with something.

Nachteile:

I wish they offered a way to help discourage leaving "orphaned" seats for reserved seating events. This is by no means a deal breaker, however.

Antwort von Yapsody

vor 8 Monaten

Dear Dj, Thank you for your comprehensive review. We're pleased that our platform and customer service have met your expectations and benefited your organization, especially with features like the seat map creation and discount system. Your feedback about discouraging ""orphaned"" seats is highly appreciated. We understand its importance and have passed this along to our concerned team for consideration. We're committed to serving your needs and we truly appreciate your choice and trust in us. Looking forward to continuing this journey together. Best Regards, Yapsody Team

Fin
MD in UK
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

An excellent platform to get started with

4,0 vor 4 Jahren

Kommentare: We're only a year old, so having this platform that is easy to use and doesn't cost the earth means that we can give more value to our audience and build our business. I think in the not too distant future, we will be looking to move to a provider where we can access more data and analytics.

Vorteile:

Yapsody is very affordable, customisable and easy to manage. The support staff are very attentive and respond very quickly. If there is a function that's not on there they will always escalate it to their development team.

Nachteile:

The main down side is the reporting. As a funded arts organisation, there is a lot of data that we could be capturing and using - i.e. repeat customers, how many are coming to see theatre and music or just music, being able to group customers and target market them based on their preferences, being able to collate date across multiple events (rather than each one individually) etc

Mike
Band Secretary in UK
Musik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Top Marks to Yapsody

5,0 vor 4 Jahren

Kommentare: Fantastic!

Vorteile:

Hitchin Band runs a series of events that are targeted at different audiences of all ages. The Yapsody box office system is easily adaptable to our specific needs from one event to another. It does exactly what we need it to do. Stylish and effective customer interface, great customer payment options, simple and easy to user experience. We also enjoy the benefit of being able to market future events through current tickets and link to other services such as mail chimp to increase customer engagement. We also love the Yapstats and Yapacan apps. Ticket scanning has become essential for our family events where we run three shows back to back with limited time to reset the venue before opening the doors to let audience in. It is also important to mention the excellent customer service provided by Yapsody to ourselves and to our own customers.

Nachteile:

It would be great to see improvements to the range and flexibility of reports produced.

Karen
Admin Manager in UK
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Long time user

4,0 vor 8 Monaten

Kommentare: very beneficial for selling event tickets online

Vorteile:

Integrating with our own website and having a calendar of events

Nachteile:

in the early days it took time to set up events from scratch and still need to use help for different types of event

Antwort von Yapsody

vor 8 Monaten

Dear Karen, Thank you for your feedback as a long-time user of Yapsody! We're pleased to hear that you appreciate the ability to integrate our platform with your own website and have a calendar of events. We understand that setting up events from scratch took some time in the early days, and we apologize for any inconvenience caused. We're continuously working on improving our event setup process to make it more efficient and user-friendly. We also understand that different types of events may require some assistance, and our support team is always available to help you. We're glad to know that Yapsody has been very beneficial for selling event tickets online. Your continued support is greatly appreciated, and we'll keep striving to enhance our platform to better meet your needs. Regards, The Yapsody Team

John
Artistic Director/Producer in USA
Darstellende Künste, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use Ticketing Platform

5,0 vor 9 Monaten

Kommentare: I've had nothing but amazing experiences with Yapsody - with the website, the admin pages, and tech support.

Vorteile:

I love that Yapsody is easy to use on both ends - setup/administration and end-user. Setting up a new event takes only minutes since I can just copy a previous event and make the minor changes.

Nachteile:

The ONLY feature I wish Yapsody had was the ability of the end-user (or an admin) to exchange tickets within an event. For example, if an audience member purchases tickets for a show on Friday but would like to exchange them for the same event on Saturday... right now they have to go through the event admin who has to cancel/refund the friday tickets and instruct the end-user to purchase Saturday tickets.

Antwort von Yapsody

vor 8 Monaten

Dear John, We appreciate your positive feedback on Yapsody and are glad to hear about your positive experiences with setup, administration, and our tech support. Your feedback about the ticket exchange within an event is valuable and we understand the need for such a feature. We'll definitely consider your suggestion in our upcoming updates. Thanks for choosing Yapsody for its straightforward simplicity. Best Regards, The Yapsody Team

Sandra
Band Leader in UK
Unterhaltung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great ticketing option

5,0 vor 8 Monaten

Kommentare: I really enjoyed using yapsody to help run my events. It simplified the ticketing system we used and was easy to customise and integrate with our mailing list. The design of the interface is modern but simple - as most of our event-goers are over 50, this was an important benefit of yapsody, as it meant most users could work out how to buy tickets easily.

Vorteile:

I was able to integrate it with my Mailchimp mailing list easily, which I can't say the same for other ticketing systems I have used.

Nachteile:

While I was using it, the price increased. It reached a point where I felt I needed to find a more affordable alternative ticketing platform.

Antwort von Yapsody

vor 8 Monaten

Hi Sandra, Thank you for your feedback! We're glad Yapsody was easy to integrate with your Mailchimp mailing list. We apologize for the price increase, and we appreciate your input. Yapsody simplified your ticketing system, allowed for customization, and had a user-friendly interface, which was especially beneficial for your event-goers. We value your support and feedback. Regards, The Yapsody Team

Israel
Designer in Mexiko
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

One solution for all the ticket management needs

4,0 vor 9 Monaten

Kommentare: Because human error caused many friction with our attendees we looked for a solution to make the process easier for all the parts, I'm happy to say that yapsody was out first attempt because of features vs price but once implemented everything clicked in place, we didn't needed to search for anything else as yapsody covered all the needs of our venue

Vorteile:

Yapsody is a one stop suite where all the ticket management needs are covered, when integrating yapsody to an ever expanding event workflow everything clicked together, training for the staff was easy and concise as yapsody is really easy to use on any front. All in all is really surpasses the money to features value and makes easy for us to manage people and for the attendees is a fast and reliable way to get their tickets

Nachteile:

While yapsody is an all in one solution the web part is very basic so it's better to use the excellent integration with other services

Antwort von Yapsody

vor 8 Monaten

Hi Israel, Thank you for your feedback on Yapsody. We appreciate that our ticket management solution meets all your needs and provides value for money. While the web part is basic, we offer excellent integration options with other services. We're glad Yapsody eliminated friction caused by human errors and covered all your venue's needs. We value your support and look forward to serving you further. If you have any questions, feel free to reach out to us Regards, The Yapsody Team

Roger
Chairman in UK
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The attractions of Yapsody

5,0 vor 8 Monaten

Kommentare: I have been a satisfied customer right from the start (I also used Yapsody for another orchestra and they are still happily using it. I particularly value the 24/7 helpline which is brilliant.

Vorteile:

It is so easy to integrate into our main website and at the same time provides an elegant secondary site for potential customers.

Nachteile:

I am genuinely struggling to answer this question!

Antwort von Yapsody

vor 8 Monaten

Dear Roger, Thank you for your fantastic feedback on Yapsody! We're thrilled to hear that you find our platform easy to integrate into your main website and appreciate the elegant secondary site it provides for potential customers. We're glad to know that you're struggling to find any cons, as it indicates we're meeting your expectations. It's great to hear that you've been a satisfied customer from the beginning, and we're honored that you and another orchestra are still happily using Yapsody. Our 24/7 helpline is dedicated to providing exceptional support, and we're delighted to hear that you find it brilliant. We truly value your continued trust and support, and we'll keep working hard to exceed your expectations. Regards, The Yapsody Team

Carolyn
Non-profit event planner in USA
Eventservice, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The only choice for non-profit events

5,0 vor 8 Monaten

Kommentare: By being able to conduct all ticket sales online and having funds deposited directly into the client account, it felt safe for me and for my client. Being able to collect information from ticket purchasers about where they heard about the event will enable us to focus our advertising next year. Being able to send emails to all ticket purchasers prior to the event with information was really valuable. Their customer service is over-the-top with a live chat feature and excellent documentation. I was blown away by now responsive they were in helping me figure a few things out.

Vorteile:

The fee charged for tickets for non -profits was one of the lowest I could find. When your goal is to raise money for a worthy cause, that fee is really important.

Nachteile:

The interface wasn't as intuitive for customizing font size, layout for the ticket.

Antwort von Yapsody

vor 8 Monaten

Dear Carolyn, Thank you for your feedback! We're glad our low ticket fees for non-profit events were beneficial for raising funds. We apologize for any difficulty you experienced with customizing font size and ticket layout. Our platform allows safe online ticket sales, direct fund deposits, and collecting attendee information. The ability to send pre-event emails and our responsive customer service were valuable to you. We appreciate your support and will continue improving our interface. Regards, The Yapsody Team

Maggie
artist in Neuseeland
Kunst & Handwerk, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

creative

5,0 vor 8 Monaten

Kommentare: When I used it it took the stress of having to find someone to sell tickets for me and the extra cost in doing so

Vorteile:

Easy to put an event online and edit it with great online support and cost.

Nachteile:

Not every venue would accept Yapsody as the ticket office and one had to use there's for eventsI did get a complaint from some people that they found it difficult to book online.

Antwort von Yapsody

vor 8 Monaten

Dear Maggie, Thank you for your valuable feedback on Yapsody! We're glad to hear that you found it easy to put your event online and appreciated the ability to edit it with great online support while keeping costs low. We understand that not every venue may accept Yapsody as the ticket office, and in such cases, one may have to use the venue's system. We apologize for any inconvenience this may have caused. We also take note of the feedback regarding difficulties some people experienced when booking online and will work on improving the user experience. We're pleased to know that using Yapsody relieved the stress of finding someone to sell tickets for you and eliminated the extra cost associated with it. We appreciate your support and feedback, and we'll strive to enhance our platform further to provide you and your customers with an even better experience. Regards, The Yapsody Team

William
Owner in USA
Darstellende Künste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall - Best bang for the buck for small theater company

5,0 vor 9 Monaten

Kommentare: overall positive!

Vorteile:

ease of use, discount codes, and low fees

Nachteile:

cards decline for no reason sometimes, the hold system is odd, wish the customer emails and lists were more easily accessible

Antwort von Yapsody

vor 8 Monaten

Dear William, Thank you for choosing Yapsody and for your positive feedback! We're delighted to hear that you've found our platform easy to use and beneficial for your small theater company. We value your input regarding card declines and our hold system, and your suggestion about making customer emails and lists more easily accessible. We are continually looking to enhance our platform, and your feedback is essential for that. Best Regards, The Yapsody Team

Nancy
Assistant to the Director and Office Manager in USA
Museen & Institutionen, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Easy to Use for Ticketing for our Historic House Museum

5,0 vor 4 Jahren

Vorteile:

We started using Yapsody about a year and a half ago for events that needed reservations for our museum. Yapsody was the first time that we used an on-line ticketing for any events. Previously, guests had to call into the office or mail in reservations. With limited office hours at the museum, Yapsody allows guests to make reservations whenever and wherever they want. As administrator, I have found that it is easy to use for creating events and for our guests in purchasing tickets. I really did not need any training and found the set up was rather intuitive. I could usually find the answer to a question quickly.

Nachteile:

There were a lot of screens to go through when I first used it for an event. This was a bit confusing at first, but now that we have used it for several events, I have grown accustomed to the set-up.

Mark
Producer in USA
Non-Profit-Organisation Management, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good app with decent features, but needs less complex user interface.

4,0 vor 9 Monaten

Kommentare: Overall experience was good.

Vorteile:

Multiple staff members logged in at same time and setting client details as they checked in was very helpful.

Nachteile:

The whole product needs to go through a usability lab and follow the resulting recommendations. User interface is complicated. I personally wish the interface was more hierarchical, but overall rework of browser interface would certainly help.

Antwort von Yapsody

vor 8 Monaten

Dear Mark, Thank you for your review. We're glad to hear that our multi-user login and client detail features have been helpful for your team. Your feedback regarding the complexity of our user interface is greatly appreciated. We're continuously working on enhancing our platform and we will certainly consider your suggestions for making our interface more user-friendly and intuitive. We're pleased that your overall experience with Yapsody was good. Best Regards, The Yapsody Team