User Friendly Software

Bewertet am 11.12.2018
Susan C.
Director of Ecommerce
Marketing & Werbung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Best customer support team. Always knowledgable and full of insights.

Vorteile: The ease of using this application is refreshing. They also have an extensive knowledge base available for users to easily and quickly understand all the functions. Customer support team excels in response time and satisfaction.

Nachteile: Integrations with ecommerce platforms is limited. Support hours are also limited to east coast time, not 24/7 like most applications.

Great OMS

Bewertet am 16.11.2018
Amy G.
Marketing Project Manager
Druck, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Ease of setting up new customers
Order tracking
Real-time inventory levels

Nachteile: Not great at displaying color/size clusters
Some menu items are not intuitively named, e.g., Other Requests

Great Partnership

Bewertet am 8.11.2018
Sheila C.
Director of Storefront Development
Druck, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: VeraCore team has been very responsive in assist us with any challenges we present to them. We have established a great partnership with the team and we look forward to many years of business together.

Vorteile: The plethora of reporting capabilities and the support team is great.

Nachteile: The archaic shopping cart function and overall steps it takes to setup one.

Very happy with our experience so far

Bewertet am 26.6.2018
Tyler H.
General Manager
Einzelhandel, 201-500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Software is fast. Customer service has been good. Large feature set. The picking options (group picking, pick bin functionality) made this a clear winner. Pricing is good as well- although complicated.

Nachteile: I would like to see an online user group for Veracore. Would nice to have some insight into what the roadmap is for the software. Very few cons.

Outstanding fulfillment software

Bewertet am 14.8.2014
Jeff C.
Fulfillment, Mailing & Data Director
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: VeraCore software has been rock solid for our company, allowing us to grow our fulfillment service 20x in the past 6 years. We now process over 25,000 orders per month. We are a self hosted company, and so issues are sometimes a challenge to determine if it's a local or software issue. The customer service is not always great in these situations. However, after seeing several of my requests for enhancements put into place over the years, and taking advantage of other user requests, I can give a customer service rating of 4/5. Veracore inventory management, warehouse management, shopping carts, and all associated tools are top notch.

Solid Product - Solid Company!

Bewertet am 15.8.2014
Steve K.
VP
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have processed almost 50,000 orders through our VeraCore system. The performance and support over the years has been outstanding. The software has a broad range capabilities that will meet the needs of almost any customer. We are manufacturers - not IT people. VeraCore's product and support allow us to focus on our core business while providing the services our clients demand. Our clients love the user interface - very intuitive - no training required for users to place orders. Minimal training needed to create/edit offers. Everyone should consider their hosted service - no web issues to deal with.

Fulfillment software that works!

Bewertet am 15.8.2014
Jeff E.
President
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: As a fulfillment company we handle different programs for multiple clients. VeraCore's built in functionality and flexibility has been able to handle every project we have come across. It is apparent it was designed with a vast knowledge of the fulfillment industry. Their team has been a pleasure to deal with from implantation through ongoing support. The software has allowed us to bring on new clients quicker, less expensively, and provide more web based access. Highly recommend!