GPS Trackit Erfahrungen

Über GPS Trackit

GPS Trackit bietet maßgeschneiderte Flottenmanagementlösungen für Tausende von Unternehmen in vielen Branchen. Für HOS siehe ELDFleet.

Erfahre mehr über GPS Trackit

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu GPS Trackit

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,5

Weiterempfehlungsquote

8,8/10

GPS Trackit hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 221 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (221)

Carlos
Carlos
CEO in Uruguay
Verifizierter Nutzer auf LinkedIn
Import und Export, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Perfect to control our fleet

5,0 vor 10 Monaten

Kommentare: Brilliant! Our fleet of vehicles is perfectly monitored with GPS Trackit

Vorteile:

I want to start by highlighting the customer service, it's sensational! Fast and efficient, they always have a solution. The design is beautiful although at first it can be somewhat complicated to use, it has a lot of functionalities and the tracking is really accurate.

Nachteile:

The only thing I can criticize is that at first it may take time to learn to handle it well, but then it becomes user friendly!

Hal
CEO/CFO in USA
Verbraucherdienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

dddd

5,0 vor 7 Monaten

Kommentare: for the money and easy of hook up we are pleased and switching all units over to gps trackit

Vorteile:

Easy of hook up no contract no cost for unit

Nachteile:

to many filters to ge tthe view we want cant figure out the time stopped at each property on the app

Mark
Operations Manager in USA
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Whitacre Rebar Review

5,0 vor 3 Wochen Neu

Kommentare: [SENSITIVE CONTENT] has been fantastic! She has always been willing to go the extra mile to quickly answer any question that we have had regarding the software.

Vorteile:

The software is easy to use. There are ample training videos. Customer service is great!

Nachteile:

Under maintenance, it would be nice if there were maintenance items already created that a user could select instead of creating.

Verifizierter Rezensent
Owner in USA
Verifizierter Nutzer auf LinkedIn
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

You get the basics

3,0 vor 12 Monaten

Vorteile:

Reports and tracking service techs. The weather effects our business, and the weather overlay is more accurate that any radar we have found. It would be nice if it was more responsive rather than static so you could see direction of weather movement.

Nachteile:

We found the maintence portion to be clunky, and we would have loved to be using a feature that is important. But, most of my dissatisfaction comes from the transition to GPS TrackIt - they bought out InTouch (which is what we use) and there were billing issues that they could have handled in a much better manner and all I got was a whoops sorry. Basically my credit card on file expired and no one brought it to my attention for over a year, not even a call or email. Then I get a past due bill for over $1,000 due effective immediate. When pressed why they would not bring it to my attention sooner they said oh well, we've had a lot of changes because we bought 4 gps companies all about the same time - that is not my problem. It wasn't a big deal to me to pay a bill I owed. It's a big deal that they find it okay to handle a mistake in this manner. They should have reached out by phone and apologized prior to sending that bill. I am a business owner and I get things slip through the cracks, but I deserve to be treated like I'm important to their business, not just a number on a spreadsheet. Now that my season is slowing I am going to look elsewhere to see if I can find a solution for similar cost and more upgrades. I probably wouldn't be doing this had they handled that situation entirely different.

Aaron
Vice President in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GPS Track the Fleet at the BEST VALUE!

5,0 vor 2 Monaten Neu

Vorteile:

It is easy to login and see what the routes for all trucks are going. Easy to Use.

Nachteile:

Some graphics are basic and could be updated on it but its more aesthetics.

Lonnie
Lonnie
Technical Training Manager in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Works Great

4,0 vor 4 Jahren

Vorteile:

If you need to keep accountability of your fleet this is what you need.

Nachteile:

Learning how to use this product can be a chore.

Antwort von GPSTrackIt

vor 4 Jahren

Thank you for your review, Lonnie! We appreciate the feedback and are glad to see that our system works great at keeping your fleet accountable. We are currently working on creating additional support material to help with the learning curve.

Emily
Human Resource in USA
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

GPS Track It

5,0 vor 3 Wochen Neu

Kommentare: So far it works for the needs of our company.

Vorteile:

The ability to see where our vehicles are in real time.

Nachteile:

It takes a while to pull up videos from days prior and its not very user friendly in that aspect. Also, the driver alerts are not very reliable. For instance, it will say no seatbelt when in reality the drivers have their seatbelts on.

Amanda
Project Coordinator in USA
Verifizierter Nutzer auf LinkedIn
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung

Tracks as Described

4,0 vor 4 Jahren

Vorteile:

I enjoy that we can keep track of our entire fleet of vehicles in one place

Nachteile:

I have issues with the website consistently. Whether it's user error, website error, or internet error, I'm unsure.

Antwort von GPSTrackIt

vor 4 Jahren

Thank you for the feedback, Amanda! We¿re so glad we¿re able to help you manage your fleet in a convenient way! Our customer¿s experience is a top priority and we sincerely apologize for any inconveniences you may have experienced. Please email us at kmartinsen@gpstrackit.com and one of our Fleet Advisors will get in touch with you to discuss how we can ensure a better experience moving forward.

kyle
warehouse manager in USA
Elektrische/elektronische Fertigung, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

new dash cams

5,0 vor 3 Wochen Neu

Kommentare: awesome

Vorteile:

gps is great looking foward to using the dash cams

Nachteile:

gps is great overall sometimes slow but overall helps keep track of drivers daily

Brian
Owner in USA
Automotive, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good company

5,0 vor 2 Monaten Neu

Kommentare: Great company but need better cameras

Vorteile:

I used the gos tracking only and it was great.

Nachteile:

The camera wasnt 360 degrees as i was told

Tim
Assistant Vice President in USA
Bau, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

P&CG reviews GPS Trackit

4,0 vor 6 Jahren

Kommentare: We started this relationship as an experiment to see how GPS tracking of vehicles could impact our operations as a construction company. The first 10 vehicles tracked eventually grew to 168 and is on its way to our full fleet of over 200 vehicles. The initial interest was in preparing State Mileage reports. That process went from a manual effort requiring 1 hour per truck per month for 30 vehicles to six clicks of the mouse to handle all vehicles for the month. That savings alone paid for the cost of the units. Then came ELDs and we had a very easy to implement solution. The GPS tracking units made the transition to Electronic Logs much easier and in 4 months start to finish we had moved from 100% paper logs to 100% electroinic logs. Definitely made a recent DOT audit much easier. I highly recommend GPS Trackit. Your fleet management life will be simplified and the data you can gather will help you make informed decisions with predictable results.

Vorteile:

Easy to use and system is relatively easy to manage.

Nachteile:

It appears to be managed on the West coast. They perform system maintenance at 3:00am local time which on the East coast is the start of our day. A bad time to degrade system performance.

Antwort von GPSTrackIt

vor 6 Jahren

Thanks so much, Tim! It's great to hear how successful your fleet's adoption of ELDs has been--4 months is awesome!

Wes
President in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Perfect for our small business!

5,0 vor 6 Jahren

Kommentare: GPS Track-it was an easy choice to make. Once the units were installed, we were immediately able to track the location and speed of all our trucks. The website and app are very easy to use.

Vorteile:

Easy to use software. The Geo-Fence feature is amazing. It lets us set up a custom area on the map that will trigger an alert when a truck has entered or left the area. This was extremely helpful to us since our staff could get notifications when our truck was in the area they should be. The speed monitoring was also a great feature since it shows how fast the trucks are going along with the posted speed limit for the street they are on.

Nachteile:

I would like to see more functionality with the phone app. You can do a lot with the website, but the app is slightly limited. It still provides all the information we need at a glance, but making setting changes on the fly would be nice.

Antwort von GPSTrackIt

vor 6 Jahren

Thanks Wes for the review! We appreciate it! We work hard to give you information that is beneficial to running a successful fleet.

Xavier
Southeastern Operations Manager in USA
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A simple solution to ELD with no contracts, but lacks good quality tech support & customer service.

1,0 vor 4 Jahren

Vorteile:

Simple installation, plug and play, no contracts which allows the ability to search for other options or at least wait until the bigger companies ie Feetmatics & Omnitracks remove their contracts.

Nachteile:

Tech support is horrible. They always blame the user for errors. Equipment software needs to be updated frequently otherwise your driver will someone how find a way to place them in violation. The system has even send us a message to switch to paper logs on more then one occasion. There are times when the unit does not switch automatically to drive mode and the driver needs to manually do so, or vise versa. Mileage is sometimes not recorded automatically and in one occasion nothing at all from one state to the other. This is supposed to be done automatically by the system, yet the driver is at fault according to tech support. There is no accountability from their support system, their reply is always vague. Wait time to get a hold of someone is on average 20-45min wait. If you are in East Coast you must wait until they are open since they are in West Coast. If you are a 24Hr Company then you are screwed, they told us they are switching to a 24Hr Support in March but we still waiting on it. If you send an email or leave a voice message about an error or issue it will take about a day or two for someone to reply letting you know they are looking into it. Hope they fix this otherwise we jumping ship. Overall I'm disappointed in choosing this company and regretful to have put our company onboard one that doesn't have they stuff together.

Antwort von GPSTrackIt

vor 4 Jahren

Hi Xavier, Please allow us to express our apologies for the inconvenience you have experienced. While the FMCSA is responsible for enforcing the ELD mandate, it¿s up to drivers and providers to navigate the many complicated aspects of the ELD rule. The wait times you describe reflect this¿with so many drivers needing ELD support, our phones have been busy as of late! To combat this and provide the best customer experience possible, we are actively augmenting our Tech Support team to meet the needs of our users¿especially those affected by the ELD Mandate. We are on schedule to have this support available 24/7! Many of our ELD users have found our ELD Video Library to be very helpful! We update it regularly to stay current with FMCSA regulations and, by popular demand, have recently added Spanish subtitles to all our videos: http://bit.ly/2p9LGHG Our Director of Customer Service will be reaching out to you to discuss how we can ensure a better experience moving forward.

Chris
President in USA
Bau, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Intouch

4,0 vor 12 Monaten

Kommentare: Overall a decent experience. Customer service has always been great if you have a dedicated rep. Service thru the app or by email can take several days or over a week to get a response. That’s not helpful at all.

Vorteile:

Fairly easy to install and get up and running. Like that I can restrict or allow sections of the software for each user. The desktop software is much better than the mobile.

Nachteile:

The mobile app is clunky to use. When scrolling thru the list of vehicles it often selects a vehicle when you mean to keep scrolling. Also when selecting a vehicle and then returning to the list you are brought back to the top of the list rather than where you left off.

Sheri
CEO in USA
Konsumgüter, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great device to increase efficiency of your drivers and reduce cost

5,0 vor 6 Jahren

Kommentare: I have been working with GPS Trackit for several years. As we have expanded our business, we have added more devices. The software is great to track/monitor your drivers. The real time data is a huge help in running our business. Dynamic scheduling of the drivers saves on labor costs. The customer support team is high touch and very helpful. My rep, Michelle Grace, is very proactive and supportive. She goes above and beyond to make sure we are always happy. I highly recommend the Company and their team!

Vorteile:

real time data

Nachteile:

nothing comes to mind

Antwort von GPSTrackIt

vor 6 Jahren

Thank you for the feedback, Sheri! We are so glad to have the opportunity to help you save money and grow your business!

Elizabeth
Office Administration in USA
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best GPS Software!

5,0 vor 2 Jahren

Kommentare: From the very beginning I have been impressed with this software and this company. Their customer service is incredible and very intentional in making sure the customer is satisfied. Would highly recommend to anyone!

Vorteile:

GPS Trackit is incredibly easy to use, has one of the best customer support teams, and has so many awesome features that make tracking our fleet so much easier.

Nachteile:

The only con is they aren't quite up to speed with GPS dash cams, as their pricing is far higher than other companies we've looked at. Wish that price wasn't so high so we could use that service.

Peter
Owner/Manager in USA
Fischerei, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

The best purchase I have ever made for my business

5,0 vor 4 Jahren

Vorteile:

I had a choice between fleet tracking software and I was introduced to Fleet Manager by GPSTrackit by a friend of mine who runs a business where he has a small fleet of vehicles. I decided to give it a try and I felt that I was given total control over knowing where my vehicles were, what they were doing along with fuel consumption which in turn saved me some money. Since the installation of this program, accidents have been cut down drastically since the drivers know that the management is monitoring them via fleet manager and I know at the end of the day I safely know where my vehicles are.

Nachteile:

I do not have anything bad to say about this software. It just really completes everything that I have ever asked for in a fleet management program.

Antwort von GPSTrackIt

vor 3 Jahren

Thank you, Peter! We are so pleased to hear about the success you¿ve had with our software! We hope to continue to equip you with tools that provide proactive information and save you money.

Randy
Production Manager in USA
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product and Service

5,0 vor 6 Jahren

Kommentare: this has truly been a great investment for the company in order to be more efficient with our crews in the field. We are able to know where they are in an instant and are able to contact them if need be to detour them to an unexpected service call if we are already in the area.

Vorteile:

knowing where each rig is located precisely and the accuracy of the vehicle placement is almost exact. Also being able to rerun a previous days routes has proven to be quite helpful as well. It also has helped keep our crews more accountable to their locations. Being able to see where a truck is and knowing its Approximate ETA to destinations.

Nachteile:

took some time to learn the program, but once you have it figured out its pretty simple.

Antwort von GPSTrackIt

vor 6 Jahren

We are glad that the product has been helpful to you and your company. We hope to continue to provide you with reports that provide proactive information.

KC
President in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent Product

5,0 vor 6 Jahren

Kommentare: First of all, I do not usually write reviews but I have to make an exception here because I would be doing the world a disservice if I don't let people know about the awesomeness of the people behind this amazing product. You may have the best product in the world but it means nothing if you don't have the best people supporting it. In my experience, I found a perfect combination. From the very first phone call to this company, the level of professionalism I experienced almost sounded too good to be true but I've come to realize that it is indeed consistently TRUE at all levels of my interactions. The explanation of the product was very clear and concise, my product arrived earlier than originally promised (++), and tech support was wonderful in helping me set it up after installation. I have regularly received phone calls inquiring about the product and (genuinely) seeking ways to enhance my experience. So far I've had nothing but great experience with this product.

Vorteile:

It is very responsive and gives accurate and detailed information on the status of my truck at all times. It has in fact given me a peace of mind while saving me money from fraudulent drivers who falsify their records.

Nachteile:

Please upgrade the phone app to be as detailed as the computer app since majority of the tracking is done on the cell phone.

Antwort von GPSTrackIt

vor 6 Jahren

Thanks KC. We are glad that your experience has been professional, pleasant and prompt. :) We hope to continue to give you a wonderful experience.

Brad
Fleet Manager in USA
Maschinerie, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

4,0 letztes Jahr

Kommentare: Very good. Response to concerns has taken more than a few days at times. Follow up to concerns good.
Changes in staff over the last year has been noted along with process effects.

Vorteile:

Reports are efficient and utilized. .

Nachteile:

Transition to the Cloud version was very clunky, still have down time access. Navigation takes longer than the previous version.

Brenda
Vice President in USA
Automotive, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GPSTrackit works great for our needs. We are so glad we finally found something that works for us!

4,0 vor 6 Jahren

Kommentare: We have tried at least 3 other systems that I can remember until GPSTrackit fell into our laps. It has been a positive experience and we have not had any problems since we got on board.

Vorteile:

I like the ease of it. I get the info that I need when I need it. It's not over complicated.

Nachteile:

The only con... is the West Coast base... we don't run into to many problems but when the one little glitch pops up it would be nice if we were all on the same time.

Antwort von GPSTrackIt

vor 6 Jahren

Thanks Brenda for the wonderful review! I am glad we met all your fleet's needs and that your experience has been a positive one. :)

Renee
Controller in USA
Bau, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Track it review

5,0 letztes Jahr

Kommentare: 10

Vorteile:

Easy to maneuver through and to learn the site and what it has to offer

Nachteile:

Sometimes ordering devices online is difficult and it goes to open a ticket for maintenance abs or the devices aren’t ordered. We the. Go through our rep who is always helpful

Antwort von GPSTrackIt

letztes Jahr

Thank you for the feedback, Renee! We pride ourselves on delivering great products and service to our customers, so good to hear your Customer Success Representative has been helpful. I will provide your feedback on ordering devices to our team.

Donna
Compliance in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Great GPS Staff

4,0 vor 6 Jahren

Kommentare: Aero has just been reassigned a new team to work with at GPS, and I am very happy with the customer service that I have received from the whole team. Tabitha, informed me that she is new, and she is doing an awsome job! I do miss Celeste and Melissa, but due to the circumstances, I understand the change. I have never had a complaint with any of your employees. Keep up thr great work!

Vorteile:

User Friendly

Nachteile:

Trailer tracking catching up to the tractors, but I do understand the delay.

Antwort von GPSTrackIt

vor 6 Jahren

Thank you, Donna! We hope your experience with us continues to satisfy!

David
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Customer Service like no other

5,0 vor 8 Jahren

Kommentare: We have been a customer of GPS TRACKIT since 2011. I still receive calls from them every once in a while checking up on us, making sure we are happy with the products, and asking what they could do to make my experience better. I received a call from Michelle Grace asking those very types of questions on 8/19. I had noticed a little while ago that on the android app when looking at groups, that it did not give the drivers name when you selected a vehicle from the map. I at the time was extremely busy so I didn't have much time to talk or to go over the issue. Michelle said that she would look into the issue and push to get the problem resolved as soon as possible. I received multiple calls and emails letting me know where she was in the process of fixing my concern. On 8/25 I woke up and my phone had updated the GPSTRACKIT app. I logged in and found that the issue was fixed. Just after 8am I received a call from Michelle, I was excited to tell her that it works. She was involved from beginning to end and was sincerely more concerned with the problem than I was. I look forward to future calls from Michelle. She was excellent to work with. Its rare these days to see an individual and a company to take customer service to such a high level. Thank you Michelle for all your help, the change is going to save me and others a considerable amount of time when we need to check on our techs on the go.

Antwort von GPSTrackIt

vor 8 Jahren

Thanks for your recap David! We appreciate it. One of the main reasons we are so successful is that we do take our clients feedback, concerns and requests to heart. Hence, your suggested fix... the driver's name now on the selected vehicle from the map.

Geri
Office manager in USA
Verbraucherdienste, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Lawn care company using GPS Track It products

5,0 letztes Jahr

Kommentare: A business problem we have solved is the ability to efficiently route our trucks on their daily routes.

Vorteile:

The most important feature is the ability to track our trucks.

Nachteile:

The least liked aspect of the hardware was the inability to use it with a 2001 Isuzu NPR truck. We eventually got it to work with that truck. The least liked aspect of the software is that sometimes, and it's rare, it's quits tracking a truck.

Antwort von GPSTrackIt

letztes Jahr

Thank you for the feedback, Geri! We love to hear that our products are delivering for our customers.