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SALESmanago Marketing Automation Erfahrungen

Über SALESmanago Marketing Automation

Website-Besucher-Identifizierung und Verfolgung, E-Mail-Marketing, automatisierte Verkaufstrichter, Social Media und CRM - alles in einer Lösung.

Erfahre mehr über SALESmanago Marketing Automation

Vorteile:

In addition, statistics are a big advantage. In our company we will use automation processes, web push, live chat, newsletter subscriptions.

Nachteile:

Difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well.

Bewertungen zu SALESmanago Marketing Automation

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/10

SALESmanago Marketing Automation hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 221 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (221)

Liga
Liga
Sales Director in Lettland
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

A comprehensive system combined with excellent customer service

5,0 letzten Monat Neu

Vorteile:

1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those.

Nachteile:

There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Marketing software that works for us

4,0 vor 4 Jahren

Kommentare: Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Vorteile:

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Nachteile:

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

Amadou
Responsable marketing commercial chez Global Nettech in Guinea
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SALESmanago Marketing Automation

3,0 vor 9 Monaten

Kommentare: For email marketing I hope this software is well placed for that

Vorteile:

For the marketing of our products we use email marketing to make sales thanks to this charismatic software. We thank the developers of this wonderful software

Nachteile:

Honestly, we are proud of its quality unfortunately that we have not yet noticed a defect

Nicole
Digital Marketing Specialist in Italien
Telekommunikation, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Not just a great marketing tool, but a fantastic business partner

5,0 vor 2 Monaten Neu

Kommentare: Sales Manago is an excellent custom data platform. In our marketing department we use Sales Manago for marketing automation, marketing emails, contact segmentation, scheduling campaigns. It contains a broad spectrum of functionality.
With Sales Manago we can monitor our contacts and our clients and having a global vision of all customers, leads and prospects. This functionality allow us to schedule successfull campaigns and implements new contacts.

Vorteile:

We love the software to create emails marketing: we can customize them as we want, both from mobile and pc. I think this functionality, together with contact segmentation, is among the best tools in the system. Furthermore, the excellent assistance that the sales manago team guarantees us is fundamental: they are always available to support and help us.

Nachteile:

honestly, I think the marketing automation part could be more intuitive and less complex.

Samuel
Head Of Marketing Automatio Development in Italien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Marketing Automation Software for Ecommerce

4,0 vor 4 Jahren

Kommentare: I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.

Vorteile:

SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Nachteile:

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

Michal
Michal
e-commerce expert and co-owner in Polen
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very advanced and effective tool

5,0 vor 3 Jahren

Vorteile:

Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features.

Nachteile:

I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time.

Chris
Chris
Operations & Marketing Manager in Polen
Verifizierter Nutzer auf LinkedIn
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good value for money

5,0 letztes Jahr

Vorteile:

Constantly developing its features to stay on top of innovative functions of marketing automation. A decent set of features and quite easy and intuitive navigation through the panel.

Nachteile:

Could improve customer success team's support (especially timely delivery). The interface for creating emails still has some bugs.

Karol
Karol
E-commerce manager in Polen
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

A great marketing automation tool

5,0 letztes Jahr

Vorteile:

I work in a small team, so automating certain activities is crucial for us. Thanks to Salesmanago, I can achieve much more with little effort than with other tools. Their customer service is quick and irreplaceable, and there is a lot of training material. I highly recommend salesmanago.

Nachteile:

None. Seriously. I got much more than I expected.

Carlotta
Carlotta
E-Commerce and Marketing Automation Specialist in Italien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

A professional tool

5,0 vor 2 Monaten Neu

Vorteile:

Email marketing, Workflows & Rules and Analytics. These are the three tools that allow one to understand the complexity yet professionalism and comprehensiveness of the SalesManago tool. The administrator has the fundamental elements to be able to interact 36' degrees with the customer, profiling him in the round.

Nachteile:

One penalising element is certainly the price of the tool. Certainly higher than several competitors, who offer less precise services, with customer service even in contires with time zones, but the price is disadvantageous for realities that want to activate Marketing Automation tools.

Federico
Federico
Marketing Specialist in Italien
Verifizierter Nutzer auf LinkedIn
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

User Friendly marketing tool with very good marketing support

4,0 vor 2 Monaten Neu

Vorteile:

Good and fast customer support always avalaible for assistance

Nachteile:

Sometimes, the email preview doesn't completely match the final result.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Very good tool! Try in your company.

5,0 vor 5 Jahren

Vorteile:

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Nachteile:

From time to time, changes are made in some functions. This requires learning again. .

Iryna
Iryna
Marketing Automation Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Design, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

A great tool for marketing automation

5,0 letztes Jahr

Vorteile:

Salesmanago is a tool that has all the tools necessary to increase conversions in e-commerce, maintain contact with B2C and B2B customers, and manage the database. In addition, with the help of the integrated LiveChat, the customer service office has all the necessary information, thanks to which the quality of service increases. I also consider the ability to create a Landing Pages to be one of the advantages of this tool. Oh and of course service! Salesmanago has a great support department that responds to customer needs in a professional manner.

Nachteile:

We had no major problems. The only thing worth paying attention to is whether additional tools/applications that you want to integrate with your website/ecommerce have the ability to integrate with Salesmanago because it is very useful at later stages of automating the entire marketing

Adam
Digital marketing specialist in Polen
Sport, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great and comprehensive tool for online marketing

5,0 vor 5 Jahren

Kommentare: We've been using this software for around 2 years so far, and we are satisfied with it. SM has a nice editor of newsletters etc. and a quite simple workflow editor. New dashboards allow you to easily track your progress and make necessary changes. The AI-based recommendations system is the cherry on top.

Vorteile:

Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team.

Nachteile:

We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher.

Asia
Asia
Project Manager in Polen
Verifizierter Nutzer auf LinkedIn
Onlinemedien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

One tool many possibilities

4,0 vor 2 Jahren

Kommentare: Leads generation and databases segmentation - these are the most significant business areas for us, and Salesmanago is excellent support. We can provide our services at an even higher level.

Vorteile:

It's a solution made for e-commerce, but we find many features that offer a wide range of possibilities to use in other businesses. Fast implementation and intuitive operation. We can always rely on the customer service team and get professional and quick support.

Nachteile:

Our services are related and directed to a specific target group. Many websites with one opt-out link for all newsletters - this is our biggest problem.

Peter
Customer Success Manager in Schweden
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A tool for B2C companies

5,0 vor 4 Jahren

Kommentare: Very positive, especially for the tool's flexibilty.

Vorteile:

Salesmanago is a tool that offers a wide range of options that a B2C company, like an e-commerce, retail or membershi-based company would need. There are many features that take only a few minutes to set up and give a high value in return. Also the connectedness of different channels is very beneficial, together with the drag&drop solutions for emails, automations, pop-ups, etc.

Nachteile:

It takes a while to discover all features and understand how exactly everything connects.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Rich set of marketing automation features with easy to navigate and use UI

5,0 vor 2 Jahren

Kommentare: Building complex user based workflows with reduced time, thanks to their drag and drop workflow creator. Automation of processes around email marketing greatly benefits from the number of options available in the workflow library.

Vorteile:

Sales Manago offers a solid features list around workflow automation. The integration can be as complex or straightforward as needed thanks to their API. Email marketing tools are complex in their use cases but easy to set up and manage as a user. In order to take advantage of the more advanced functions, additional time may be required for non-traditional e-commerce platforms.

Nachteile:

Not all available tools work with or integrate with external platforms right out of the box.

Monika
Digital Manager in Polen
Restaurants, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful tool to manage communication with the customers

4,0 vor 4 Jahren

Kommentare: Salesmanago tool helps me on a daily basis to execute the communication plan.

Vorteile:

Salesmanago panel is intuitive and easy to use. Drag&Drop Email designer is an useful tool to create good looking messages fast and without technical knowledge. Customer support is at the high level - Salesmanago consultants are available and always ready to help.

Nachteile:

I am missing the personalization functionality of sending the unique coupons as QR codes .

Annarita
Digital Strategist in Italien
Eventservice, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great CRM

5,0 vor 4 Jahren

Vorteile:

Email marketing automation and intelligent segmentation

Nachteile:

the limited customization of the newsletter

Bogusław
Bogusław
Senior on-line and Marketing Automation Systems Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Great and comprehenshive tool for online marketing

5,0 letztes Jahr

Vorteile:

The Sales Manago software is a comprehensive and powerful tool for marketing purposes. It has really easy and user-friendly editor of various type of messages.

Nachteile:

The most useful modules are those that can be used on an e-commerce platform without the need for coding: such as recommendation frames, popups, social proof widget.

Sergio
Sergio
Managing Partner in Kolumbien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

SALESmanago experience

5,0 vor 4 Jahren

Kommentare: We have 3 year experience using SALESmanago for our business and the experience has been excellent, not only by the product features but also by SALESmanago´s support in LatinAmerica.

Vorteile:

SALESmanago has a lot of features not found in similar products, very friendly to use. It´s a cost-effective solution

Nachteile:

To have a more detailed sales process model for B2B market.

Felix
Manager E-Commerce in Deutschland
Versorgungsunternehmen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent Customer support and features

5,0 vor 3 Jahren

Kommentare: We started using it for automated E-Mails and are beginning to dive deeper into customer segmentations and automated workflows. So far all our expectations were met and if we came up with custom ideas/problems the support team was very accomodating and always quick to find a solution.

Vorteile:

* ease of setting up workflows * outstanding customer support * seemingly endless possibilites * perpetual development to stay "state-of-the art"

Nachteile:

* this far all our expectaions were met and we don't have any complaints

Tomasz
Head of Customer Service in Polen
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 4 Jahren

Vorteile:

- a huge number of functions - intuitive program operation - well written instruction manual - personal consultant of the company - the possibility of precise campaign targeting - good behavioral profiling

Nachteile:

- program speed, there's room for further improvement in the area of program speed

Paulina
Paulina
Specjalista ds. Marketingu in Polen
Verifizierter Nutzer auf LinkedIn
Sport, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

A highly recommended tool for marketing automation!

5,0 letztes Jahr

Vorteile:

The tool is very intuitive and transparent. Despite initial concerns, it works perfectly well not only in the e-commerce industry. In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

Nachteile:

The biggest problem is the difficult/incorrect analysis of emails when using non-system emoticons.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Covers lot of functionalities, but is not intuitive and has bugs

3,0 vor 4 Jahren

Kommentare: Works, but consumes lot of time and does not provide good experience

Vorteile:

Lots of functionalities, there is no such a software that covers everything from lead-gen to i.e. SMS automation

Nachteile:

Poor GUI, this is not intuitive at all. Without an account help you won't make a progress. Bugs are often, i.e. numbers of email on lists are innacurate, or some email disappear after you make simple tests

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

My review

5,0 letztes Jahr

Kommentare: Great experience. It devilers what you look for. We generate great impact on sales with this tool, and it has been used for different agents in the organization, which talks about its ease of use.

Vorteile:

Easy to use. Great impact on sales. You can receive a great support by product managers, and you have great material to get inspired on the use of this product.

Nachteile:

As any software you require the knowledge to be in your organization, not within a person in particular.