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SALESmanago Marketing Automation Erfahrungen

Über SALESmanago Marketing Automation

Website-Besucher-Identifizierung und Verfolgung, E-Mail-Marketing, automatisierte Verkaufstrichter, Social Media und CRM - alles in einer Lösung.

Erfahre mehr über SALESmanago Marketing Automation

Vorteile:

I like the intuitive navigation through the system and the enormity of possibilities the system offers.

Nachteile:

Difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well.

Bewertungen zu SALESmanago Marketing Automation

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/ 10

SALESmanago Marketing Automation hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 238 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (238)

Laura
Laura
Digital Marketing Specialist in Italien
Verifizierter Nutzer auf LinkedIn
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

A powerful CDP

5,0 vor 5 Monaten

Vorteile:

We have been using Salesmanago since March 2024 and are very satisfied with the platform. We recommend Salesmaago because it is easy to use, it's modular and it provides various feautures at a really affordable price. We like the high-personalization, from email marketing, to pop ups and banners on our site. Impeccable customer service: fast and really helpful. We are also really pleased with [sensitive content hidden]: she is competent and very proactive.

Nachteile:

We don't see any big downsides. Sometimes differences between Salesmanago and GA4 are not that clear

Alberto
Digital Marketing Specialist in Italien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

A software suite for all the needs of a marketing team

5,0 vor 8 Monaten

Kommentare: Salesmanago integrate crucial features otherwise found in many different platforms with all the difficulties of integration of third parties application, besides security.

Vorteile:

SalesManago stands out in the crowded marketing automation landscape with a robust set of features designed to enhance omnichannel marketing, personalization, and sales automation. Here are the best features that make SalesManago an excellent choice for businesses, especially those in the e-commerce sector. Great for Omnichannel Marketing, comprehensive use of predictive Analytics, a state of the art Customer Data Platform and is also very cost-effective if you decide to scale the business. Great experience with staff from the beginning of the project, onboarding and development of the project.

Nachteile:

Sometimes is a bit tricky and certainly has learning curve.

Marek
CTO in UK
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer Success Team? It's a joke!

3,0 vor 4 Jahren

Vorteile:

Definitely it has a lot of features and the idea behind is strong.

Nachteile:

For marketing team it's not easy to use, very complicated. You have to learn a lot before you can start for example sending marketing emails. When you log in you can see plenty of different options but there is no priority of them, poor UX. Customer Service (they call it Customer Success Team, lol) can't understand what the real problem is, they focus on details, not on overall client experience. They do not treat you as a partner.

Maciej
Owner in Polen
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool if you want to scale up your marketing automation.

4,0 vor 2 Monaten

Kommentare: I have been working on many projects, mainly e-commerce for over 5 years. I have clients from various industries of different sizes and different needs. We have managed to implement many unconventional and effective sales solutions, but mainly because I know how to use the tool. A client left on their own, would have a big problem to properly set up all the functions in a short time. My overall experience is very good.

Vorteile:

It's a very flexible tool in the context of database segmentation and any automation.

Nachteile:

At first, the multitude of functionalities may be overwhelming.

Tomasz
spec. ds. e-commerce in Polen
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Salesmanago x preorder.pl

5,0 vor 2 Monaten

Vorteile:

Salesmanago marketing automation is a tool that is easy to use and offers a lot of possibilities. The ability to create many different scenarios is definitely a plus.

Nachteile:

I don't notice any major flaws in the system, and I've been using it for 3 years now.

Piotr
e-commerce specialist in Polen
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Sales Manago is a great tool

4,0 vor 4 Monaten

Vorteile:

I quickly learned how to use the system, allowing me to create campaigns on my own.

Nachteile:

Audience segmentation isn’t as precise as I expected, making effective targeting more difficult.

Gabor
eCommerce Manager in Österreich
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketing automation tool for almost all use cases.

5,0 vor 10 Monaten

Vorteile:

SALESmanago is a comprehensive marketing automation tool. We, as a company, appreciate the platform's versatility. It provides solutions for nearly all of our marketing needs, particularly email marketing, and lead nurturing. The customer service is quick and responsive and they help us utilize the tool's maximum potential.

Nachteile:

The user interface could be somewhat perplexing or daunting for those who aren't particularly tech-savvy.

Carlotta
Carlotta
E-Commerce and Marketing Automation Specialist in Italien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

A professional tool

5,0 letztes Jahr

Vorteile:

Email marketing, Workflows & Rules and Analytics. These are the three tools that allow one to understand the complexity yet professionalism and comprehensiveness of the SalesManago tool. The administrator has the fundamental elements to be able to interact 36' degrees with the customer, profiling him in the round.

Nachteile:

One penalising element is certainly the price of the tool. Certainly higher than several competitors, who offer less precise services, with customer service even in contires with time zones, but the price is disadvantageous for realities that want to activate Marketing Automation tools.

Caterina
Digital Marketing Specialist in Italien
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

AmaraNZero review

5,0 vor 8 Monaten

Kommentare: I would definetely recommend it becuase so far we are exremely happy with it

Vorteile:

The possibility to personalize almost everything according to what our customers like the most

Nachteile:

Sometimes is abit hard to understand the functioning on our own

Eugenio
DEM and Google Ads Specialist in Italien
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Very complete marketing automation platform

5,0 vor 6 Monaten

Vorteile:

I have been using Salesmango for about 4 years. At first I found the platform a bit difficult to use, but over time several tools have been simplified. Today it seems to me a very complete platform.

Nachteile:

The menu organization could be more neat and organized. Having everything you need clearly indicated helps productivity a lot.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Marketing software that works for us

4,0 vor 5 Jahren

Kommentare: Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Vorteile:

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Nachteile:

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kapitalmärkte, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

B2C expertise

5,0 vor 5 Jahren

Kommentare: I am using SALES Manago for 3 key processes today:
1) all our e-mail marketing needs. We have done e-mail A/B tests to understands performance and improve our results.
2) Web push notifications that have helped us to bring customers back to our site.
3) Social media management. I use it to program FB postings ahead of time.

Vorteile:

I like the features that are very relevant to B2C businesses. For example, the RFM (recency/frequency/monetization) segmentation and automatization rules based on such segmentation. Also they are great about releasing new features and improvements. In the 2 months I have used it, they released a new Whatsapp integration (very relevant to my Latin American market). Finally, the on boarding support is great and it helps you to take full advantage of the tool.

Nachteile:

There are some features, like the events manager, that are not responsive. But I am sure they will fix it soon.

Dariusz
Dariusz
CEO in Polen
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Highly reccomend SM

5,0 letztes Jahr

Vorteile:

The main goals we set for Salesmanago, such as increasing sales effectiveness and shortening the sales cycle by automating processes or personalizing communication, are realized according to our assumptions. In addition to Salesmanago's extensive functionalities, what is important to us is the intuitiveness and ergonomics of working on the platform, which allows for quick and efficient operations. Not without significance is also the cooperation with our custodian, who constantly suggests new solutions and ideas for further implementations.

Nachteile:

There is no time for all the desired implementations, but mainly our time

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Very good product and service

4,0 vor 2 Jahren

Vorteile:

I´ve been using SalesManago less than a year, but I have to say it is a very powerful, complete and easy to use tool for our data marketing strategies. Above this, I have to highlight their support team, always there for us, with ideas, solutions or alternative paths to achieve our goals.

Nachteile:

It could improve design capabilities for landing pages

Agnieszka
Agnieszka
Marketing Automation Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Good tool at a reasonable price

4,0 vor 2 Jahren

Kommentare: A good tool at a reasonable price. I have worked on it from different perspectives. They are constantly developing and implementing new features. You can see the potential, but you also need to be aware of some limitations, e.g. in creating contact segments.

Vorteile:

No-code structure, ease of navigating the system and highly intuitive in operation.

Nachteile:

Many issues reported to support are referred immediately to the R&D department, which increases the time to verify the problem.Relatively expensive add-on functionality compared to license prices.

Laura
Marketing Automation Specialist in Italien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Marketing Automation Software among the most complete on the market

4,0 vor 2 Jahren

Vorteile:

SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis.

Nachteile:

The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant.

Giulio
Head of Ecommerce in Italien
Sportartikel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

The best CDP available in the market

5,0 vor 2 Jahren

Kommentare: Overall, SALESmanago is a robust marketing automation software that provides businesses with the tools they need to create highly targeted, personalized campaigns, and optimize their marketing efforts.

Vorteile:

One of the key benefits of SALESmanago is its ability to provide a comprehensive suite of marketing automation features. This software enables businesses to create personalized campaigns, automate workflows, and optimize customer engagement across multiple channels.

Nachteile:

users appreciate the platform's ease of use and intuitive interface, which allows them to quickly and easily set up and manage their campaigns but sometimes it require extensive technical expertise

Karolina
E-commerce consultant in Polen
Sport, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great marketing tool

5,0 vor 2 Jahren

Vorteile:

We have been using salesmanago for many years and I don't know a better tool for email marketing and marketing automation.

Nachteile:

It can be difficult to learn how to use the platform.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Very good tool! Try in your company.

5,0 vor 6 Jahren

Vorteile:

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Nachteile:

From time to time, changes are made in some functions. This requires learning again. .

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Rich set of marketing automation features with easy to navigate and use UI

5,0 vor 3 Jahren

Kommentare: Building complex user based workflows with reduced time, thanks to their drag and drop workflow creator. Automation of processes around email marketing greatly benefits from the number of options available in the workflow library.

Vorteile:

Sales Manago offers a solid features list around workflow automation. The integration can be as complex or straightforward as needed thanks to their API. Email marketing tools are complex in their use cases but easy to set up and manage as a user. In order to take advantage of the more advanced functions, additional time may be required for non-traditional e-commerce platforms.

Nachteile:

Not all available tools work with or integrate with external platforms right out of the box.

Olena
Olena
Project Manager in Polen
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

All-in-one tool

5,0 vor 2 Jahren

Vorteile:

SalesManago is a great all in one tool. You can have email, sms, wpn, LP, forms and automations in one place, it’s easy to work with and analyse database. It is quite intuitive despite the extensive panel and the multitude of options to choose from. Possibility to integrate with multiple tools

Nachteile:

Could use a more advanced and intuitive mailing editor. Cause advanced version give’s you more or less the same as the express, but with more complications.

Marek
Managing Director, Board Member in Frankreich
Verifizierter Nutzer auf LinkedIn
Marktforschung, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Amazing platform for online marketing for my company

5,0 vor 6 Jahren

Vorteile:

I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)

Nachteile:

nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team

Andrea
Andrea
Digital Marketing Manager in Rumänien
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Sales Manago - the perfect tools for marketing automation

5,0 vor 6 Jahren

Vorteile:

Sales Manago is a complex and extremely user-friendly tool, it offers vas help to any issues that may arise. We use this marketing tool for a variety of marketing efforts and it makes our job easier with the number of options it offers for different areas of the company. Has an easy to navigate interface, offers visibility to data, it is a tool that delivers value for the money paid. It is easy to integrate with other systems and offers various functionalities. As marketing automation programs go, this is one of the best out there if you really want to know where you stand with digital marketing efforts.

Nachteile:

At the moment couldn't say anything about the downside, haven't found one yet.

Marek
Marek
Database Manager in Polen
Verifizierter Nutzer auf LinkedIn
Rundfunkmedien, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Good platform for crm and marketing automation actions!

4,0 vor 2 Jahren

Vorteile:

Building in easy way marketing automation workflows, email layout creator.

Nachteile:

Occasionally bugs. lack of possibility to test newsletters on different e-mail clients and devices.

Alexander
Alexander
Niederlande
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Awsome tools that really work!

5,0 vor 7 Jahren

Vorteile:

As a partner we implement Sales Manago into our clients their business with great ease. This is due to their excellent support and personal approach. This way we can be sure our clients get what they need. If something is not available by default, which is unlikely, we always find a sollution based on custom coding.

Nachteile:

If it neccessary to say something as of today feb-2018, I would say that having better overview of all possiblilities is a key focus. I do understand it is hard to make this happen since there are so many tools.

Antwort von Benhauer

vor 7 Jahren

Thank you, Alexander, so much for your reference :) We really appreciate it!