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SALESmanago Marketing Automation Erfahrungen

Über SALESmanago Marketing Automation

Website-Besucher-Identifizierung und Verfolgung, E-Mail-Marketing, automatisierte Verkaufstrichter, Social Media und CRM - alles in einer Lösung.

Erfahre mehr über SALESmanago Marketing Automation

Vorteile:

In addition, statistics are a big advantage. In our company we will use automation processes, web push, live chat, newsletter subscriptions.

Nachteile:

Difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well.

Bewertungen zu SALESmanago Marketing Automation

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,3
Kundenservice
4,5
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,4

Weiterempfehlungsquote

8,5/10

SALESmanago Marketing Automation hat eine Gesamtbewertung von 4,5 von 5 Sternen basierend auf 222 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (222)

Liga
Liga
Sales Director in Lettland
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

A comprehensive system combined with excellent customer service

5,0 vor 4 Monaten

Vorteile:

1) Excellet customer service - you can contact via chat or send email to support team and they will answer very quickly, as well they will always be interested to find solution. I think this is very important point when you are ready to take a step for new system implementation like Sales Manago. 2) Various customer friendly options how to build your communication templates - email, SMS, webpush etc.. All of those are easy to understand and you can make everything simple MKT or sales person without involving IT. As well in case you are using external tool - you can just paste html code also in Sales Manago in order to create email template. 3) Possibility to see access 360 view - login, page visits, reaction on communication - all this are very useful when you think about building automated communication. 4) you can actually import data and start to use it manually (before IT finish full integration). I actually would suggest that you really do that - cause then you will better understand what you really want that IT would set up. 5) automation flows can be really rich - with many communication points with customer, even with adding social media or google into those.

Nachteile:

There might be a bit more of fields allowed to use in segmentation. also for details it would be usefull dropdown of fields you are having like it is for dictonary details.

Attila
Sitemanager in Ungarn
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Reliable marketing automating system

5,0 vor 4 Jahren

Kommentare: We had a serious delivery issue with our previous email sending service, and we had to clean our database due to years of improper handling. With the help of customer service and automatic segmentation feature we managed to reactivate about 25-30%(!) of our emails, after that we remove the useless, dead emails. The result was remarkable in the boost of email revenue. If you want an easy to use, feature rich service with reasonable price, SalesManago is your system.

Vorteile:

It's a very feature rich, easy-to-use, integrated marketing and sales system with exeptionally good support. Very fast, helpful and competent staff and they constantly developeing the system. As I remember there was only 1 unplanned down in the last 5 years (!). I think this is an amazing achievement with a system such scale. They make free webinars for beginners wich are essential and very useful to understand how to use the tools properly. We made about 250% increase in email revenue, after we started to use the system. And we still not useing all the features. The pricing is one of the lowest compared to other solutions, and they are very flexibel. [SENSITIVE CONTENT HIDDEN]

Nachteile:

The site needs a UX rethink, but we did not experienced any serious issues.

Gabor
eCommerce Manager in Österreich
Kosmetik, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Marketing automation tool for almost all use cases.

5,0 letzten Monat Neu

Vorteile:

SALESmanago is a comprehensive marketing automation tool. We, as a company, appreciate the platform's versatility. It provides solutions for nearly all of our marketing needs, particularly email marketing, and lead nurturing. The customer service is quick and responsive and they help us utilize the tool's maximum potential.

Nachteile:

The user interface could be somewhat perplexing or daunting for those who aren't particularly tech-savvy.

Amadou
Responsable marketing commercial chez Global Nettech in Guinea
Internet, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

SALESmanago Marketing Automation

3,0 vor 12 Monaten

Kommentare: For email marketing I hope this software is well placed for that

Vorteile:

For the marketing of our products we use email marketing to make sales thanks to this charismatic software. We thank the developers of this wonderful software

Nachteile:

Honestly, we are proud of its quality unfortunately that we have not yet noticed a defect

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Informationstechnologie & -dienste, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

In Betracht gezogene Alternativen:

Marketing software that works for us

4,0 vor 4 Jahren

Kommentare: Finding a marketing automation solution built and hosted in EU, complient with GDPR, was a challenge resolved by SalesManago.
We also had the issue of lack of people and lack of knowledge. Salesmanago's people rock! Without them, we'd have never been able to jumpstart and implement.
Another issue that probably many existing companies have is that integration with other systems, software, is key. Via the Salesmanago API and existing integrations we overcame this hurdle very well.
The major benefit is that we're realising is that we stay competitive with our business, that we keep generating more qualified leads and prospects.

Vorteile:

Their service and support people that really are always doing their best to help us. We're a small team with limited resources and knowledge. Thanks to the knowledge they share with hands-on support as if they're part of our team, we successfully jumpstarted marketing automation in only a few weeks. Also in the months after starting up, we learned how to use more features and we have increased our results. SalesManago as platform/product we like most because it's working good, it's really easy to use after a few months, it allows for fast action, it provides real-time insights and data visibility. The marketing automation: website and e-commerce integration, lead generation via multiple ways and personalised communication flows that can be very well automated and that provide conversion data, are very well developed.

Nachteile:

Their built in CRM still can and should be developed up to par with alternative CRM solutions and should be a lot more functional.

Samuel
Head Of Marketing Automatio Development in Italien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best Marketing Automation Software for Ecommerce

4,0 vor 5 Jahren

Kommentare: I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.

Vorteile:

SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity

Nachteile:

At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved

Michal
Michal
e-commerce expert and co-owner in Polen
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Very advanced and effective tool

5,0 vor 3 Jahren

Vorteile:

Salesmanago has a broad spectrum of useful features, very good support and intuitive interface, all features wizards works really easily. And the most important thing it works great and make profits for our customers. They also upgrade the tool very often with useful new features.

Nachteile:

I couldn't make on my own individual dynamic mail template outside the drag&drop wizard. Proper and full integration takes time.

Chris
Chris
Operations & Marketing Manager in Polen
Verifizierter Nutzer auf LinkedIn
Sport, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Good value for money

5,0 letztes Jahr

Vorteile:

Constantly developing its features to stay on top of innovative functions of marketing automation. A decent set of features and quite easy and intuitive navigation through the panel.

Nachteile:

Could improve customer success team's support (especially timely delivery). The interface for creating emails still has some bugs.

Karol
Karol
E-commerce manager in Polen
Verifizierter Nutzer auf LinkedIn
Verlagswesen, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

A great marketing automation tool

5,0 letztes Jahr

Vorteile:

I work in a small team, so automating certain activities is crucial for us. Thanks to Salesmanago, I can achieve much more with little effort than with other tools. Their customer service is quick and irreplaceable, and there is a lot of training material. I highly recommend salesmanago.

Nachteile:

None. Seriously. I got much more than I expected.

Loreta
Loreta
CRM in Italien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

My experience

4,0 vor 5 Monaten

Vorteile:

it is intuitive and comprehensive, enabling a complete customer journey

Nachteile:

it is intuitive and comprehensive, enabling a complete customer journey

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Very good tool! Try in your company.

5,0 vor 5 Jahren

Vorteile:

The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically. User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends. Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.

Nachteile:

From time to time, changes are made in some functions. This requires learning again. .

Iryna
Iryna
Marketing Automation Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Design, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

A great tool for marketing automation

5,0 letztes Jahr

Vorteile:

Salesmanago is a tool that has all the tools necessary to increase conversions in e-commerce, maintain contact with B2C and B2B customers, and manage the database. In addition, with the help of the integrated LiveChat, the customer service office has all the necessary information, thanks to which the quality of service increases. I also consider the ability to create a Landing Pages to be one of the advantages of this tool. Oh and of course service! Salesmanago has a great support department that responds to customer needs in a professional manner.

Nachteile:

We had no major problems. The only thing worth paying attention to is whether additional tools/applications that you want to integrate with your website/ecommerce have the ability to integrate with Salesmanago because it is very useful at later stages of automating the entire marketing

Laura
Marketing Automation Specialist in Italien
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Marketing Automation Software among the most complete on the market

4,0 letztes Jahr

Vorteile:

SALESmanago is a very complete marketing automation tool that offers many features and segmentation possibilities.It is a tool in constant evolution and continuous improvement. The reporting is very detailed and allows in-depth analysis.

Nachteile:

The support response is sometimes not always immediate and the introduction of ever new features requires constant updating and learning. The many features can frighten non-expert Marketing Automation users.The cost of additional modules and tools can sometimes be significant.

Maciej
CEO in Polen
Verifizierter Nutzer auf LinkedIn
Fundraising, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

After 3 years I am still perplexed (positively!)

5,0 vor 4 Jahren

Vorteile:

It is holistic and every year better than lat year.

Nachteile:

Nothing. I love it. It is perfect for me :-)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unterhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Amazing customer service and a good tool for a good price

5,0 vor 3 Jahren

Vorteile:

- easy segmentation of the contact database with the possibility of adapting to the specifics of my company - a wide range of available features and very simple implementation - support at a very high level - instant response to requests, great consultancy

Nachteile:

- difficult interface, features are not available at first glance, you should spend some time with the system to get to know it well

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Freizeit, Reisen & Tourismus, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Best customer care ever!

5,0 vor 5 Jahren

Vorteile:

The SALESmanago system saves time and jobs in the company thanks to the automation of sending e-mails. Proper use of automation, personalization, matching offer and segmentation makes makes that ORs and CTRs still grow. Best customer care ever! Totally open for new features and what's more important new ideas are implemented in a reasonable time.

Nachteile:

At the begining You can be overloaded, because it's a multitool. The user interface some times is not intuitive - fortunately customer care is very helpful.

Giorgi
Giorgi
Lead Customer Care in Schweiz
Verifizierter Nutzer auf LinkedIn
Tabak
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Full Package for marketing automation

5,0 vor 6 Jahren

Vorteile:

System's user-friendly interface as well as the features, while having the extensive toolbox and integrations, makes SalesMANAGO one of the best marketing tools. Simply, this is one of those rear platforms where you see the real value for the money you pay. It's not cheap, but it's worth it. Apart from the functionalities and extensive integration possibilities with other systems, system is equipped with the reporting tools that are giving the comprehensive data to work on after the project is done (or on-going)

Nachteile:

At certain points, Salesmanago tends to become overwhelming for the new users due to its large assortments of functions. What's more, the developers and the team seems to care to offer the new functions, but the improvements for the existing ones won't hurt. Also, not a big con, but their support team seems to be overloaded or short in people when it comes to the urgent requests for the changes or fixes.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

THANK YOU

5,0 vor 5 Jahren

Vorteile:

As a marketing agency, Marcomcity is glad to collaborate with SALESmanago. When we first started to work with the automation marketing specialists, we were amazed by their professionalism and their knowledge on the topic. The training we get made us understand the mechanisms and use the system in the best ways, and the people that taught us are still available to help us every time we need. Today, we work with the SALESmanago teams on a daily basis and they help us to make the most of the MA system to reach tremendous objectives and satisfy our clients, who clearly see great results!

Nachteile:

Even though the whole plateform is in English and our company is french, we manage to work with it :)

Svetla
Project manager in Bulgarien
Informationstechnologie & -dienste, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Feature-rich and easy to use MA tool with great support and documentation

5,0 vor 5 Jahren

Kommentare: Have been using Salesmanago for implementation of marketing automation for customers. Must say this is one of the best-documented tools I have worked with, which makes the customer onboarding process fairly easy. Much appreciated and useful is the ability to consult your account manager for questions or problems.

Vorteile:

The numerous options for automation, the ease with which those may be implemented, the detailed documentation and the timely support from the account manager

Nachteile:

Some features require programmer assistance to get implemented. Some of the standard features lack enough customization options.

Szymon
Szymon
Marketing Automation Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Very good customer support, a lot of useful features and easy to use since day one

5,0 letztes Jahr

Vorteile:

I like it a lot that right after first log in, a lot of functions have been so easy to use that it needed almost no help or tutorials. And with more advanced scenarios, I could always count on support team to do their job. Also the contact with customer success department is perfect, [sensitive content hidden] is amazing person to work with - always perfectly prepared for our calls.

Nachteile:

Rarely, but there are some issues that are not clear - e.g. I did not get immediate info what I was doing wrong when I could not save my email - only after contacting support I was told it was certain emoji use in one of e-mails.

Michał
Michał
E-commerce Specialist in Polen
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best for Email Marketing Best also for Automation! :)

5,0 vor 5 Jahren

Vorteile:

SALESmanago is a complete automation and email marketing system! We have been working together for 3 years, there were no technical problems at that time. The software is very intuitive and all the features are great!

Nachteile:

Processing of new features is quite slow especially on those demand features

Tomasz
Head of Customer Service in Polen
Immobilien, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 5 Jahren

Vorteile:

- a huge number of functions - intuitive program operation - well written instruction manual - personal consultant of the company - the possibility of precise campaign targeting - good behavioral profiling

Nachteile:

- program speed, there's room for further improvement in the area of program speed

Paulina
Paulina
Specjalista ds. Marketingu in Polen
Verifizierter Nutzer auf LinkedIn
Sport, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

A highly recommended tool for marketing automation!

5,0 letztes Jahr

Vorteile:

The tool is very intuitive and transparent. Despite initial concerns, it works perfectly well not only in the e-commerce industry. In addition, in the event of any problems, we can count on the quick and professional help of a supervisor and consultants.

Nachteile:

The biggest problem is the difficult/incorrect analysis of emails when using non-system emoticons.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Versicherung, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung
Quelle: GetApp

Covers lot of functionalities, but is not intuitive and has bugs

3,0 vor 5 Jahren

Kommentare: Works, but consumes lot of time and does not provide good experience

Vorteile:

Lots of functionalities, there is no such a software that covers everything from lead-gen to i.e. SMS automation

Nachteile:

Poor GUI, this is not intuitive at all. Without an account help you won't make a progress. Bugs are often, i.e. numbers of email on lists are innacurate, or some email disappear after you make simple tests

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

My review

5,0 letztes Jahr

Kommentare: Great experience. It devilers what you look for. We generate great impact on sales with this tool, and it has been used for different agents in the organization, which talks about its ease of use.

Vorteile:

Easy to use. Great impact on sales. You can receive a great support by product managers, and you have great material to get inspired on the use of this product.

Nachteile:

As any software you require the knowledge to be in your organization, not within a person in particular.