von Benhauer4.6/5 128 Bewertungen
Bewertet am 11.12.2018
Amazing platform for online marketing for my company
Vorteile: I have been using Sales Manago for 12m now and I am amazed by the overall performance of the product. We use Sales Manago at different stages of building customer value: first, the platform helps managing users that we attracted to our website so that we can properly track their future online behaviour. We also use SM package for preparing and distribution of our mailings. Sales Manago provides also specific solutions for mobile marketing or web push notifications as well as it enables us to build quite complex scenarios to stay in touch with customers who express interest in our product but did not buy them yet. A variety of Sales Manago functionalities is combined with helpful and professional staff that we contact quite frequently. We have regular calls with support team and together we go step by step through the current goals we want to achieve using marketing automation. Another great thing is that we receive help from SM side also when it comes to our integration with other software providers. Consequently, we are sure that we use the platform to the maximum of our capabilities. I am proud of the fact that a few months ago I recommended Sales Manago to be our marketing automation software and went through the implementation of the system to our company - it is one of the best business decisions I have ever made:)
Nachteile: nothing substantial so far - we simply contact each other when there is anything that we don't know etc and we get quick response from the team
Bewertet am 17.9.2019
Best Marketing Automation Software for Ecommerce
I'm the Head of Marketing Automation Development in a company that implements Marketing Automation Strategies for his customers. I work with SALESmanago daily since 2016 and i0'm happy to use it.
I think that if you have a good strategy, SALESmanago is the perfect tool to maximize your marketing efforts.
Vorteile: SALESmanago is the perfect tool if you want to implement Marketing Automation on Ecommerce. There aren't any other software that can compete with this part of the system. You can send your email at best time according to each user activity
Nachteile: At start could be difficoult to learn how to use the software. This is because there are a lot of fuctions but maybe this point could be improved
Bewertet am 17.1.2020
After 3 years I am still perplexed (positively!)
Vorteile: It is holistic and every year better than lat year.
Nachteile: Nothing. I love it. It is perfect for me :-)
Bewertet am 5.10.2019
Feature-rich and easy to use MA tool with great support and documentation
Kommentare: Have been using Salesmanago for implementation of marketing automation for customers. Must say this is one of the best-documented tools I have worked with, which makes the customer onboarding process fairly easy. Much appreciated and useful is the ability to consult your account manager for questions or problems.
Vorteile: The numerous options for automation, the ease with which those may be implemented, the detailed documentation and the timely support from the account manager
Nachteile: Some features require programmer assistance to get implemented. Some of the standard features lack enough customization options.
Bewertet am 13.4.2017
Not giving us what we need
Kommentare: Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.
Vorteile: Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.
Nachteile: Email formatting problems and slow technical response. The training material is not always easy to understand.
Antwort des Softwareanbieters
von Benhauer an 6.5.2017
Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients.
Just in case, I am leaving you my email address which is email@example.com - feel free to contact me in case you need any support from my side.
As promised, I will get back to you along with your project manager.
Bewertet am 1.10.2019
- a huge number of functions
- intuitive program operation
- well written instruction manual
- personal consultant of the company
- the possibility of precise campaign targeting
- good behavioral profiling
Nachteile: - program speed, there's room for further improvement in the area of program speed
Bewertet am 17.7.2019
The biggest one
Sales Manago is one the biggest marketing automation systems on the market. And you can feel that at every step. It’s really professional and offers loads of possibilities. That’s a huge plus.
It took just a short time for the dashboard to become intuitive and easy to use. Props to the designers.
Nachteile: I’d improve the outgoing mail servers. They could be much better. Sent out many newsletters. And...they either landed in SPAM or Promotions sections. That drove down the mail opening/click-through rates a lot.
Bewertet am 16.10.2019
The best product of Marketing Automation!
Vorteile: Functionality of SALESmanago for sending automatic emails and monitoring customers behavior.
Nachteile: I really don't know. All the options we use are really great!
Bewertet am 7.10.2019
Best cost - effect ratio
Vorteile: It's very effective and quite easy to use.
Nachteile: Lack of personal attendant, who could manage problems that we encounter.
Bewertet am 22.1.2020
A very good tool for online marketing for my company
Vorteile: I use marketing automation since last year. we are not yet using its full potential, but I can definitely recommend this system. Thanks to this, we are closer to our customers and we acquire a lot of knowledge about them. In addition, statistics are a big advantage. In our company we will use automation processes, web push, live chat, newsletter subscriptions. Everything works very well. We are satisfied with the quality of customer service. We have a lot of support. I recommend to all companies that are considering implementation in their e-commerce.
Nachteile: I have little attention regarding formatting of texts and photos in mailings. They are not so intuitive and we need to have graphics support.
Bewertet am 3.1.2019
Very good tool! Try in your company.
The SalesMANAGO system is one of the best tools for automating email marketing and marketing. It is developing very dynamically.
User-friendly system interface. Easy to use, very intuitive. An extensive set of tools. The possibility of integration with many popular programs. The system is equipped with reporting tools that provide comprehensive data for work after the project ends.
Great contact with a dedicated guardian who helps to implement new solutions. If errors occur (rarely), the IT department quickly analyzes them and explains them.
Nachteile: From time to time, changes are made in some functions. This requires learning again. .
Bewertet am 27.8.2019
Great and comprehensive tool for online marketing
Kommentare: We've been using this software for around 2 years so far, and we are satisfied with it. SM has a nice editor of newsletters etc. and a quite simple workflow editor. New dashboards allow you to easily track your progress and make necessary changes. The AI-based recommendations system is the cherry on top.
Vorteile: Comprehensive appraoch to the process of reaching customers. Very easy and user-frinedly editor of pop-ups, web-pushes, e-mail marketing and other types of contact forms. It's multifunctional and nice variaty of useful solutions. Very good and helpful support team.
Nachteile: We are still waiting for more new solutions that can make this tool even better. Sometimes the speed of work could be higher.
Bewertet am 14.12.2018
Sales Manago - the perfect tools for marketing automation
Vorteile: Sales Manago is a complex and extremely user-friendly tool, it offers vas help to any issues that may arise. We use this marketing tool for a variety of marketing efforts and it makes our job easier with the number of options it offers for different areas of the company. Has an easy to navigate interface, offers visibility to data, it is a tool that delivers value for the money paid. It is easy to integrate with other systems and offers various functionalities. As marketing automation programs go, this is one of the best out there if you really want to know where you stand with digital marketing efforts.
Nachteile: At the moment couldn't say anything about the downside, haven't found one yet.
Bewertet am 21.12.2018
Best customer care ever!
The SALESmanago system saves time and jobs in the company thanks to the automation of sending e-mails. Proper use of automation, personalization, matching offer and segmentation makes makes that ORs and CTRs still grow.
Best customer care ever!
Totally open for new features and what's more important new ideas are implemented in a reasonable time.
At the begining You can be overloaded, because it's a multitool.
The user interface some times is not intuitive - fortunately customer care is very helpful.
Bewertet am 5.5.2017
SALESmanago Marketing Automation for eCommerce
Vorteile: The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.
Nachteile: As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.
Bewertet am 20.6.2018
Full Package for marketing automation
System's user-friendly interface as well as the features, while having the extensive toolbox and integrations, makes SalesMANAGO one of the best marketing tools. Simply, this is one of those rear platforms where you see the real value for the money you pay. It's not cheap, but it's worth it.
Apart from the functionalities and extensive integration possibilities with other systems, system is equipped with the reporting tools that are giving the comprehensive data to work on after the project is done (or on-going)
At certain points, Salesmanago tends to become overwhelming for the new users due to its large assortments of functions. What's more, the developers and the team seems to care to offer the new functions, but the improvements for the existing ones won't hurt.
Also, not a big con, but their support team seems to be overloaded or short in people when it comes to the urgent requests for the changes or fixes.
Bewertet am 7.2.2018
Awsome tools that really work!
Vorteile: As a partner we implement Sales Manago into our clients their business with great ease. This is due to their excellent support and personal approach. This way we can be sure our clients get what they need. If something is not available by default, which is unlikely, we always find a sollution based on custom coding.
Nachteile: If it neccessary to say something as of today feb-2018, I would say that having better overview of all possiblilities is a key focus. I do understand it is hard to make this happen since there are so many tools.
Antwort des Softwareanbieters
von Benhauer Sp. z o.o. an 13.2.2018
Thank you, Alexander, so much for your reference :) We really appreciate it!
Bewertet am 18.9.2019
Vorteile: Email marketing automation and intelligent segmentation
Nachteile: the limited customization of the newsletter
Bewertet am 12.2.2019
As a marketing agency, Marcomcity is glad to collaborate with SALESmanago.
When we first started to work with the automation marketing specialists, we were amazed by their professionalism and their knowledge on the topic. The training we get made us understand the mechanisms and use the system in the best ways, and the people that taught us are still available to help us every time we need.
Today, we work with the SALESmanago teams on a daily basis and they help us to make the most of the MA system to reach tremendous objectives and satisfy our clients, who clearly see great results!
Nachteile: Even though the whole plateform is in English and our company is french, we manage to work with it :)
Bewertet am 9.2.2018
Leatherman Multitool for Sales and Marketing
SALESmanago is an cross functional tool for driving sales and marketing teams. Strong amount of functionalities allow you to get endless combinations to automize not only your marketing but also sales team. Because of huge number of rady to go integrations I did not had to resign from any other tools that we have used so far.
I like the number of publications they produce so You not only buy a tool but they personally help you with quick start (a human being not series of onboarding messages from Intercom) but a lot of knowledge.
Nachteile: The amount of possibilities sometimes make you depressed how to drive your sales and marketing team perfect :)
Antwort des Softwareanbieters
von Benhauer Sp. z o.o. an 13.2.2018
Thank you, Mateusz so much for your reference! :)
Bewertet am 20.6.2017
An effective Marketing Automation Tool to manage all digital marketing campaigns
1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing.
1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor
Nachteile: It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective
Bewertet am 15.1.2018
Vorteile: SALESmanago is a comprehensive tool that will allow to develop small, medium and large enterprises. We focus on the strategic use of SALESmanago in the marketing automation and personalization of e-mail marketing.
Nachteile: tToo much and too often making changes in some functions. This requires learning again how to configure the same things.
Bewertet am 9.9.2019
Best for Email Marketing Best also for Automation! :)
SALESmanago is a complete automation and email marketing system!
We have been working together for 3 years, there were no technical problems at that time.
The software is very intuitive and all the features are great!
Nachteile: Processing of new features is quite slow especially on those demand features
Bewertet am 17.5.2019
Great tool for small, medium and large company!
Vorteile: I have been using Sales Manago for about 2 years. Sales Manago is a simple to use, user-friendly and complex tool for small, medium and large company. It offers quick mailing everyday to many customers in CRM. Sales Manago has great creator to newsletters, webpush, pop-ups and many others features to increase your conversion and revenues for example from your e-commerce system.
Nachteile: Nothing, the software is very good for all purposes.
Bewertet am 23.10.2017
Very Useful Marketing Automation Tool
This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time.
Good customer relationship responds quickly on most times.
With the great API, you can connect almost anything.
It's a working, successful tool.
Nachteile: Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it.