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Über FrontSpin

Power-Dialer- und Kommunikationssoftware, schnell und einfach zu implementieren, salesforce.com-kompatibel.

Erfahre mehr über FrontSpin

Vorteile:

New business phone & email outreach automation & organization capabilities.

Nachteile:

Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total.

Bewertungen zu FrontSpin

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,6
Funktionen
3,8
Preis-Leistungs-Verhältnis
4,2

Weiterempfehlungsquote

7,1/10

FrontSpin hat eine Gesamtbewertung von 4,2 von 5 Sternen basierend auf 24 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (24)

Jagger
Jagger
Sr Manager, Inside Account Executives in USA
Verifizierter Nutzer auf LinkedIn
Computer-Vernetzung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The perfect prospecting tool for Salesforce.com users

5,0 vor 7 Jahren

Kommentare: The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching.
The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements.

Vorteile:

First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts.

Nachteile:

The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set.

Derek
Derek
Sales leader in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Frontspin the Power Dialer

4,0 vor 5 Jahren

Kommentare: Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well.

Vorteile:

The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce.

Nachteile:

The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Geschäftsbedarf & -einrichtung, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Frontspin

3,0 vor 4 Jahren

Kommentare: Its been okay. If it wouldn't crash all the time i would have a much better experience.

Vorteile:

I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects.

Nachteile:

It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great autodialer

5,0 vor 7 Jahren

Vorteile:

This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too.

Nachteile:

The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though.

Arielle
Business Development in USA
Informationstechnologie & -dienste, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Reviewing Frontspin

5,0 vor 10 Monaten

Kommentare: FronSpin overall was very easy to navigate and keep track of my calls, tasks, and emails.

Vorteile:

The auto dialer made it easy to go through calls quickly and staying productive. The nurturing emails process was also very easy to use, along with tracking email progress.

Nachteile:

The auto dial feature would sometimes be too quick to move onto the next call before finishing my notes.

Shannon
Sales Development Rep in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ease of use

4,0 vor 2 Jahren

Kommentare: We have been able to get close to goal using FrontSpin, the reporting is a good feature for providing accurate information back to our clients

Vorteile:

I love the ease of use, not complicated to train on. Tracks calls a day, my follow ups and can see what happened on previous calls.

Nachteile:

Sometimes it does not save my numbers or things I did on the previous calls, but customer service is helpful

Adam
Adam
Business Development in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Frontspin suffers from the same issues as of SalesForce, but has less integrations

3,0 vor 6 Jahren

Kommentare: If you're budget is limited Frontspin is a viable option but is still not a respected leader in the CRM/lead management realm. E-mail functionality is wonky.

Vorteile:

Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional.

Nachteile:

Can slow the sales/lead management process when it's supposed to expedite it which can be completely counterproductive.

Sean
Sean
Senior Sales Development Manager in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great product for any sales team

5,0 vor 7 Jahren

Vorteile:

Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed!

Nachteile:

There are a lack of integrations with social sites that could streamline researching prospects.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Bekleidung & Mode
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great for dialing and making phone calls

4,0 vor 6 Jahren

Vorteile:

- Call reports are easy to make - You are able to customize your dial playbook for leads - Awesome feature that enables you to record various voicemails which saves you a ton of time when you are power dialing

Nachteile:

- Glitches frequently - Not a fan of how the dialing reports are set up - You are able to track opened emails, but you can only view the last 30 so its a waste if you do a drip campaign.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Frontspin team has been great to work with and quick to respond.

4,0 vor 7 Jahren

Kommentare: We've been able to double our sales activity. The seemly use of the dialer the ability to know when and who to call at any given time.

Vorteile:

Love only having to be in one tool all day to achieve all my sales tasks. When I onboard new sales employees it has been very seamless and has simplified training efforts.

Nachteile:

Occasionally, can be a little buggy inside the email window and it will jump to a different section of the email as your typing.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

FrontSpin has been an excellent tool for our team. Outstanding Customer Service.

5,0 vor 7 Jahren

Vorteile:

FrontSpin allows my team to focus on reaching prospects and not the tedious administrative tasks in our DB. As a manager, I can easily see the progress of my team on a daily/weekly/monthly basis.

Nachteile:

There is not much to point to as far as cons. When there are, they are extremely responsive. FrontSpin has added features and functionality whenever necessary. They seem to be always looking for ways to improve the product.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Does the job

3,0 vor 5 Jahren

Kommentare: Not the best.

Vorteile:

Front spin is user friendly. It really requires no training to teach someone how to use. Very simple.

Nachteile:

Front spin is not good for big companies. They don’t have the capability to dis allow users from deleting calls, and sometimes it doesn’t sync correctly with salesforce. It also goes down at least once a month.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Comparing FrontSpin to the other tools I have used before - I don't see myself going back others

5,0 vor 7 Jahren

Kommentare: Our AEs have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Vorteile:

The reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time.

Nachteile:

We would like to see other "plays" that allow us to specify social media touches, but the good news is that we understand that that is forthcoming soon.

Pascal
Pascal
Gestion de clientèle in Benin
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Logiciel de aide en vente

5,0 vor 9 Monaten

Vorteile:

Simple et rapide à mettre en oeuvreLa synchronisation en temps réel

Nachteile:

Pas de restriction sur l'ensemble d'outils frontspin

Stephen M.
Stephen M.
CEO in USA
Verifizierter Nutzer auf LinkedIn
Internet, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Run for the hills

1,0 vor 5 Jahren

Kommentare: None - just problems caused

Vorteile:

They let you have multiple accounts per user

Nachteile:

Lack of intuitiveness, bugs, and overall garbage platform

Rob
Rob
Sr Enterprise Storage Advisor in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Frontspin has increased my dials and decreased the amount of brainpower I have to use to get them.

5,0 vor 7 Jahren

Kommentare: More dials, more contacts, more pipeline, more sales.

Vorteile:

Absolute best dialer on the market, if you want your inside salespeople to call quickly and seamlessly this is the best tool for the job. Easy integration, and customization.

Nachteile:

Email could be better, but who responds to cold emails anyway? Get your salespeople dialing. I also would like an easier way to switch my phone number but that is supposed to be coming.

Christopher
Sales Development Manager in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

FrontSpin is the best sales acceleration software on the market!

5,0 vor 8 Jahren

Kommentare: I have either demoed or used almost every well-known sales tool on the market and have finally settled with FrontSpin as my go-to tool for almost everything I need. Our SDR team went from 45 calls/day to 80 calls/day with the help of FS' powerdialer and intuitive interface that reduces the amount of clicks and time entering data into SFDC (we previously used InsideSales). FS has also been helpful in training and development of my SDR team. Every call is recorded, so we can save both good and bad calls to critique as a team at the end of the week and continually improve our skill and messaging.
5/5 stars!

Antwort von FrontSpin

vor 8 Jahren

Thank you, Chris. It is always a pleasure working with Granular Team and we look forward to the future milestones together!

Chad
Chad
Enterprise Account Executive in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

New business development just got a WHOLE LOT EASIER

5,0 vor 5 Jahren

Kommentare: I recently armed myself with FrontSpin to accelerate my new business development efforts, and I'm finding it to be an excellent outreach platform. Any sales tool that enables me to engage 100's of contacts w/ minimal effort is extremely high value.

Vorteile:

New business phone & email outreach automation & organization capabilities

Nachteile:

N/A. Just initiated first Playbooks; no dislikes to date.

Sarah
Sales Development Representative in USA
Informationstechnologie & -dienste, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Decent software for reviewing calls

4,0 vor 3 Jahren

Vorteile:

The interface is intuitive and it's super easy to highlight certain areas of calls for feedback.

Nachteile:

You should be able to open separate tabs more easily to review several calls. Also, the filters don't stick if you want to go back to a filtered list in the library which is frustrating

Katherine
Katherine
Merchandising Editor/Account Executive in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Frontspin is okay, wouldn't necessarily recommend it.

3,0 vor 6 Jahren

Kommentare: It allows me to make calls from my computer and records the calls

Vorteile:

I like the Playbook feature. I also like how you can send out mass emails automatically. Overall it's just okay though.

Nachteile:

I don't like that you can't schedule emails to go out in the future. The reporting is also lacking. It's difficult to navigate the reports.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Unternehmensberatung
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It was easy to use and fun

4,0 vor 6 Jahren

Kommentare: Easy implementation and maintenance

Vorteile:

I was able to make all my calls and email on one platform. It's easy to keep track of clients and workflow processes

Nachteile:

I have to purchase salesforce in order to use it. It also does not allow for voice broadcasting which is important to my marketing campaigns

Aaron
Partner in USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Great Product: Quick and Easy

5,0 vor 8 Jahren

Kommentare: Pros: My team loves FrontSpin because it's easy to use, fast to implement, and saves them time. They've adopted it quickly and productivity has soared. Cons: None, the best product I have used so far. Overall: I would recommend FrontSpin to anyone who has or does not have a power dialer system in place. My team's number of connects with prospects have increased almost 3 times compared to the old solution used. We will never go back to the old solutions. It's evolution.

Antwort von FrontSpin

vor 8 Jahren

Thank you, Aaron. We are delighted to be working with you. Couldn't have said it any better: evolution is the key and we are excited to be a part of it.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great functionality and intuitive layout

5,0 vor 6 Jahren

Vorteile:

Super easy way to log all progress and activities. You can send one off emails, list emails, record calls, log activity.

Nachteile:

Sending a list email can be kind of tricky. A lot can go wrong if you aren't seasoned in all of the functions.

Stephanie
Marketing in USA
Rechtsberatung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Quality Product

4,0 vor 5 Jahren

Vorteile:

Ease of use, dialed for me, able to track responses in Salesforce

Nachteile:

I didn't like that if you had a list you were working on, if you went back to the list, you had to find the last person you were working on to continue down. I didn't need to call down a list one after the other.