Glue Up Erfahrungen

Simply idiot proof and ready to deploy without too much hassle

Kommentare: We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software

Vorteile:

I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event.

Nachteile:

Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome

GlueUp is a great all in one membership manager

Kommentare: Our GlueUP experiences has plenty of positives including the ability to bring everything under one roof and allow our memberships team to clearly see all contacts and members without constant export and import/sync with other software.

Vorteile:

GlueUp is a all in one membership software, which enables us to do events, sell membership, Email campaigns and CRM.

Nachteile:

Some email marketing functionality is still a little clunky as compared with other purely email marketing software.

Not useful for an association with over 500 members

Vorteile:

The profile page is similar to Facebook which some members like.

Nachteile:

Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications.

Glue Up is the backbone for the non-profit organization we run in Houston.

Kommentare: We run a non-profit organization that requires member management, online services, and in-person event logistics. Glue Up is our one-stop-shop to solve for all of these matters.

Vorteile:

Their engaged involvement allows us to remain focused on serving our Members. The platform is easy to operate, and their team is always accommodating for any issues or changes we need to solve. I would easily recommend Glue Up to any of my peers.

Nachteile:

I have not found any issues with the software that was not quickly fixed or solved by the Glue Up team.

Many features and each day increasing more

Vorteile:

After sales and platform availability. Very complete platform and features that help an organization a lot in its day-to-day work. Ease of use and implementation. Customer support.

Nachteile:

Nothing! Excellent platform and service!

User friendly platform

Kommentare: I'm absolutely amazed by all the features it offers!

Vorteile:

The program is incredibly easy to use. I grasped it quickly without the need for extensive training sessions. It provides numerous features and options that can be tailored to suit the needs of any organization.

Nachteile:

Even though it provides templates for transferring members, this activity is always time-consuming.

Review of Glue Up for one of our membership association clients

Vorteile:

The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system.

Nachteile:

The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage.

Great for Chambers and Business Councils

Kommentare: So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced issues with the lag, but otherwise, it has been a major positive change for our Chamber.

Vorteile:

The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time.

Nachteile:

the number of times we have gotten "Error 404" and how often the page freezes.

Membership Management Made Easy By GlueUp

Kommentare: Overall we are happy with the platform's offerings and services. Our Membership management and reporting are streamlined as compared to the earlier process which was manual.

Vorteile:

Membership Management and Event Management

Nachteile:

Third Party API integration into the software

Great Product

Kommentare: Responsive and helpful customer service.

Vorteile:

I have everything for my organization and membership all in one platform.

Nachteile:

Integration with other products takes some time figuring out.

Association Management - all in one

Kommentare: By automating routine tasks like membership renewals, event registrations, and payment processing, I can focus on strategic initiatives and improving member engagement. The analytics and reporting features provide valuable insights into our activities, helping me make data-driven decisions and continually refine our approach to better serve our members.

Vorteile:

The platform is designed to foster connections and engagement within our community, making it easy to interact with members, share updates, and create a vibrant network. The event management tools are particularly impressive, allowing me to organise and promote events seamlessly.

Nachteile:

Initially, it can be overwhelming to navigate through all the functionalities and options available. However, this complexity is a double-edged sword; while it requires time and effort to master, the services it provides are brilliant. The investment in learning will pay off as you become proficient in automating small tasks, ultimately saving time and reducing manual effort in the long run.

One of the best CRM solutions available for a Not-for-profit company.

Kommentare: It has been great so far, the customer support is knowledge and promptly replies. This has been my personal experience during our offline events.

Vorteile:

Best overall package for non-profit organisation i.e CRM, Event Management, Invoicing, etc.

Nachteile:

Occasional slowdown while searching contacts.

An Amazing Platform

Vorteile:

GlueUp has been by far the BEST event and attendee management platform that I have ever come across. No other platform comes close to how visually appealing GlueUp's event pages are or have the functionality and attendee check-in system as GlueUp. I honestly have very few things I can nitpick about GlueUp.

Nachteile:

The only thing that I wish GlueUp implemented was a more simple way to cash in our event sales. It would be nice if we were able to manually do it through the platform instead of having to communicate with an individual over email to receive our event proceeds. Also, another challenge has been having to set up a business bank account in China in order to receive the funds. It would be nice if we can link personal bank accounts or receive the funds in a different way such as Alipay or WeChat.

Perfect Community Management Solution

Kommentare: I want to share my positive experience with GlueUp, a remarkable software that helps in networking and community building through its online community platform. I wholeheartedly suggest GlueUp to anyone who wants to enhance their network and develop a thriving community of individuals with similar interests.

Vorteile:

Within our organization or community, I find it effortless to establish connections with fellow members, exchange valuable information, and foster meaningful relationships.

Nachteile:

For some users, mastering all the capabilities may pose a steep learning curve, especially if they only need a few of the available tools.

Very Poor Core Functionalities - Much better out there for cheaper/free

Kommentare: Overall it's been troublesome. Our sales cycle was hurried through, and the company pushed a sale through before the product could have been properly assessed by our new digital team. Unfortunately, we've been unable to cancel our contract - which is somewhat understandable. However, we've found the company to be extremely dismissive and condescending when faced with legitimate product concerns. This is not a product for any organisation that is looking for VFM.

Vorteile:

Given that none of the core features service our organisation's needs, we cannot speak to this.

Nachteile:

From the implementation widget to the lack of membership-gating for content, there is a lot to not like about this product. The low send volumes for email newsletters, coupled with the high cost and poor email builder (white-labeled SendGrid) are extremely annoying. The email costs alone make this more expensive than either MailChimp or Squarespace's native mailer feature. If you have the budget, you should stretch to Hubspot, which integrates seamlessly with Eventbrite. We are limited by the number of custom fields we can add to entries/applications. The end user experience is cumbersome and somewhat meaningless. It's essentially just a payment portal with an events widget and a mailer - neither of which work particularly well, or are any better than the free options.

Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance

Vorteile:

As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations. It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage. The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method. Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot.

Nachteile:

EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future.

I got through my first event and realized I needed a different platform once completed

Kommentare: My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option.

Vorteile:

It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types.

Nachteile:

1. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket. 2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours. 3. Ran in to some glitches with attendees not receiving their confirmations. 4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something?

Ideal software for nonprofits and other member-based organizations

Vorteile:

I highly recommend Glue Up to all membership organizations worldwide. We have been able to manage our members, analyze performance, and process membership performance all through their Membership Management Suite in less time, and with greater flexibility. Furthermore, we have been very happy with the responsiveness and commitment to the results we have received from Glue Up.

Nachteile:

Some technical issues occur occasionally, preventing us from accessing the platform. Also, some features could use more customization options.

Intuitive design, speedy sign up and onboarding

Kommentare: I am solving a problem or managing and automating events without getting overwhelmed. This software has helped me in getting things done, especially the digital side of things for managing events for my clients, without any headaches.

Vorteile:

Their backend interface is quite intuitive. You just learn it on your own which saves time in managing and automating tasks. I run an event management company with focus on wedding events, and I know how easy it is to set up an upcoming events page, then promoting that event, then managing resigtratoions, then getting feedback on how everything turned out. especially in the wake of Covid 19, Glue up software has really helped me in managing my events coronavirus free

Nachteile:

some of the SEO related features at the backend are not really needed especially meta keywords. they can consider removing those features adding more features that are needed In 2021.

User-Friendly

Kommentare: I am very happy as it functions as one stop centre for both event and membership management.

Vorteile:

I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't). Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement. EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand. EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more. Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software.

Nachteile:

The least that I liked about this software is there should be linked with the respective organization's banks.

Glue Up Review

Vorteile:

The user—friendly software is a very convenient tool for maintaining members and contact committees. Also, support has been beneficial throughout.

Nachteile:

Email costs are expensive and the organization's logo is tiny.

Perfect community and membership management software

Kommentare: We can do everything we need to do to run events and manage our larger community from one place. Experience is much better for us and also for our community, we now spend less time managing various tasks.

Vorteile:

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Nachteile:

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

Powerful drive the business, Honest, reliable reporting helps us refocus our business on time.

Vorteile:

The easy way of using EDM tools， More than five years of cooperation, mutual support, and trust

Nachteile:

People need more email templates and email designs for better email editing.

Putting the service in 'Platform as a Service'

Kommentare: I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better. The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us. Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Vorteile:

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Nachteile:

There are minor issues with some of the registration functions.

Best tool for event management

Vorteile:

Very ease to use for all the components in event management.

Nachteile:

Few more features could be added in the future.