BookSteam Erfahrungen

Booksteam is the BEST scheduling software out there! We tried two others but third time's a charm.

Kommentare: Booksteam completely streamlined our old-school manual signup process and is light years ahead of the competition (SignUpGenius in particular). We are now able to have customers sort classes by location/practitioner/modality and class instructors are issued tablets to mark who attended (and didn't). This saves us SO many hours of work each week, it's great!

Vorteile:

Booksteam is so versatile - customers can search by location, practitioner, class type, etc. And the reports it generates are very helpful in terms of tracking attendance, no-shows, and seeing trends develop over time. Also, I have to give a shout-out to customer support which is second to none. We had a LOT of questions when setting up the system, and I can honestly say there was not a single time they did not reply quickly and concisely (usually within a 2-hour window; sometimes as quickly as 5 minutes). This is a HUGE step up from the customer support at the two other scheduling services we tried.

Nachteile:

I would just say that the setup process (particularly for multiple practitioners across several locations) takes a loooooong time. But I think it would with any software that has as many capabilities as this one. Once the setup is done, though, the hours it will save you in the future make it all worthwhile!

Booksteam review

Vorteile:

Booksteam is an intuitive platform that allows our clients to easily book their eyelash appointments and pay online (including sending invoices). The customization options for services and staff scheduling make it easy to tailor the system to our specific needs. The customer support has been excellent, with prompt and helpful responses to any questions or issues that arise. Overall, we highly recommend Booksteam for any business in need of a reliable and user-friendly scheduling solution.

Nachteile:

They should have more help guides available in their support section.

Customisations & Functionality

Kommentare: Fairly a straightforward and easy online system for bookings but limited choices of customisations

Vorteile:

Easy and simple for users to select respective functions or to set up the back end maintenance

Nachteile:

Limited or almost zero of customisations e.g company logo or name cannot be shown from the invoice or customers’ booked classes cannot be linked or synced to their calendars

A wonderful tool for my hectic schedule!

Kommentare: Booksteam is a wonderful tool that has made managing my appointments effortless. It allows me to easily schedule, organize, and track all of my appointments in a single platform. The intuitive user interface makes it simple to navigate through different features and functions.

Vorteile:

One of the standout features of this software is its ability to send reminders and notifications to my clients, reducing no-shows and keeping my schedule streamlined. Additionally, the software's integration with my google calendar ensures that I never double-book or overlook any appointments.

Nachteile:

Having more payment gateway integrations would be nice.

Course registration app

Vorteile:

Setting up class and course schedules is super easy. Handling invoices and payments isnt a headache anymore.

Nachteile:

I know its not possible to have everything but I wish they made an api available for integration with other services.

Pretty good booking app

Vorteile:

Oh, let me tell you about Booksteam - the superhero of scheduling apps! It swoops in out of nowhere, organizes your chaotic calendar, and saves the day with its booking powers. No more appointment mix-ups or double bookings, thanks to this lifesaver. Plus, the interface is so slick, it's like scheduling a spa day for your brain. Seriously, it's the scheduling sidekick you never knew you needed!

Nachteile:

I don't like that it's not making me coffee in the morning!

This booking app rocks!

Vorteile:

The fact that it's like having a super organized assistant that keeps our appointments in check for only $20!

Nachteile:

If you need online scheduling for your business, look no further! Easy to setup, ton of features, online payments and invoices and they don't charge an arm and a leg. After trying about five different software, booksteam was the best value for us.

Review for Booksteam

Vorteile:

Pretty easy to use app to schedule classes for my Yoga business.

Nachteile:

Can't think of anything at the moment that I dislike.

booking classes with ease

Vorteile:

As a yoga business owner, I have been using this online appointment scheduling software to streamline my booking process, and I couldn't be happier. The user-friendly interface allows my clients to easily book and manage their appointments, reducing administrative tasks for me. The software also sends automated reminders, which has significantly decreased no-shows.

Nachteile:

hopefully they will integrate this software with our existing salesforce CRM app in the future

One of a kind booking

Vorteile:

I like the reosucres feature that we always use for our Spa. It was hard to find an app with this feature.

Nachteile:

Nothing really I dislike at the moment. Everything is working well.

Booksteam is awesome

Vorteile:

As a nail salon owner, I highly recommend BookSteam online scheduling software. I like the seamless integration with my website and social media platforms, making it convenient for clients to book their nail services. Overall, BookSteam has positively impacted my salon's operations and client satisfaction.

Nachteile:

They could have more payment processors available but that's not a deal breaker.

Convenient and Streamlined software

Vorteile:

One of the standout features of this software is its flexibility. It allows me to customize my availability based on my grooming staff's schedules, ensuring a seamless flow of appointments throughout the day.

Nachteile:

I believe it would be beneficial for booksteam to implement a payment gateway specifically designed for South African businesses. This would enable seamless online transactions and make the scheduling process even more convenient for both businesses and clients in South Africa.

Simplicity and Value

Kommentare: My clients and I all adopted the tool very easily. The Booksteam Team has been extremely accommodating and responsive. They even let me tweak and add to the French version of the tool. The few times I have had problems or questions they have always gotten back to me quickly. I think the value of the product is excellent. The sales team has also been supportive of my tiny company and during the hard COVID times.

Vorteile:

The Booksteam software is easy to use for the admins, teachers and clients. It's simple and the functionalities used can be personalized. I have intentionally made my usage of it for me, my teachers and clients as minimal as possible to keep it simple and to the point.

Nachteile:

There is an extra validation step to confirm the booking that my clients sometimes miss, especially if they're using their phone.A waitlist functionality should be added for group classes.

The best booking software for the lashes business

Vorteile:

I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back. Not only Booksteam is better priced, but in my opinion it is a better software overall. I really like the booking page design, it is very stylish.

Nachteile:

One thing I would like is for booksteam to add Square integration. Otherwise it is a perfect platform.

Absolutely tremendous

Kommentare: Being able to manage my clientes, invoices as well as my favorite feature of selling my photography online.

Vorteile:

Absolutely the only way I will keep my appointments lined up! The best feature that I enjoy is selling my photography online. This has helped my company retain and grow tremendously throughout the last two years.

Nachteile:

When I first started using book steam I couldn't access it from my phone. As of now I am able to have everything from my desktop on my mobile devices through my business.

Quick response with calendar not loading

Kommentare: I love that I do not need to be by a phone to make business happen. I'm spending my time giving massages and running reports, not scheduling. My clients think the site is really easy too.

Vorteile:

The smart scheduling option where booksteam calculates online appointment start times automatically. This saves money and keeps my massage therapists booked, making the most use of their time!

Nachteile:

Text reminder doesn't have options to customize. I've had clients try to reply to the text to cancel, and that doesn't work. I cannot find a place to process customer receipt or printing a list of their past appointments. This would be helpful for submitting documentation for flexible spending or health savings accounts. Even though the e-mail option works very quickly when there is a customer service issue, I still miss the person to person contact of a phone call. But, my issue was resolved within minutes of sending, so I guess this system works.

Easy appointment scheduling with BookSteam

Vorteile:

BookSteam covers the entire appointment scheduling process with its comprehensive functions.

Nachteile:

Automated scheduling of BookSteam should be enriched with more advance features.

Comprehensive Scheduling On An intuitive Platform

Kommentare: We utilized the software with a company I worked with for my last 4 months with them.

Vorteile:

BookSteam is far more comprehensive and complex than its leading competitors and it offers this elevated level of service at a reasonable price. The client side scheduling tools were an unbelievably useful addition that we had not read about before utilizing the software, but came in handy all the same. Customer Support was on par with some of the best companies that I have ever worked with.

Nachteile:

The system was a bit too complex for some our older employees and clients but there was improvement after training using the resources provided with the software. Initial install takes a while and I wish I had known that ahead of time to block off an hour or two of my schedule

Can save your time

Kommentare: Great software! Hope to continue to use this software, well done

Vorteile:

This software is the best for busy person, for their hectic schedule it can turn to save their time, this software is a online scheduling tool. Our clients can book online

Nachteile:

I cant say any problem with this software, the interface is really simple and nice. Amazing and helpful!

Great Experience

Kommentare: We have been using Booksteam for several months and so far it has worked really well for us. We are not their typical customer as we have a small Staffing Company and we use it to the candidates can schedule interviews themselves with the time slots we have available. It makes it really easy and convenient for us.

Vorteile:

Ease of use once you are working with it

Nachteile:

It can be a little confusing to set up. Some of the terms that were used when we set it up were not something we typically use.

Amazing software

Vorteile:

This software is affordable and very useful!

Nachteile:

It does not have an app yet :( when they develop an app for it, it will become the BEST!

Fantastic experience

Vorteile:

Apart from the fact that the software is easy to use, it also has a wonderful support feature that listens to feedback

Nachteile:

I must say, so far the software has helped my clients organize appointments, but there is definitely room for improvement.

easy to use booking software

Kommentare: easy to use booking software which is loaded with a lot of features. booksteam has one of the best mobile interfaces which works well with my iphone 6 and my ipad. keep it up guys!

5 Star Service

Kommentare: BookSteam's appointment scheduling software is easy to use and the customer service is second to none. They respond to my inquiries quickly and resolve problems promptly and efficiently. They also take user feedback and requests into account as they upgrade and add helpful features.

Vorteile:

Customer Service Price

Easy to Use and Teach

Kommentare: So far my overall experience has been great. We had a time Zone glitch and they were able to fix it in a timely manner and informed us of once it was fixed.

Vorteile:

Easy to use, easy to explain to co workers as well as clients

Nachteile:

I have No cons for about the product at this time