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Über B2B Wave

B2B Wave ist eine nutzerfreundliche Software, die es B2B- und Großhandelspartnern ermöglicht, ihren B2B-Online-Shop schnell einzurichten und zu verwalten.

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Nutzerbewertungen filtern (17)

Verifizierter Rezensent
Owner / Sales Director in Neuseeland
Verifizierter Nutzer auf LinkedIn
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ordering Portal

5 vor 3 Jahren

Kommentare: Looking for the right software is daunting and making the wrong choice can be detrimental to your business. We spent over a year testing ordering portal software. B2B Wave was the right decision and has added tremendous value to our business and to our customers. We were looking for an ordering portal which could integrate with our stock management and accounting software. This was easily achieved due to B2B Wave having an outstanding API, support and a clear understanding of our business. The value B2B Wave has added to our business in the past 6 months is unbelievable and I highly recommend them. Thank you for making such great software and keep up the good work.

Vorteile:

Easy to use Good API Great Support Fast!

Nachteile:

Nothing to add here. Everything challenge we have put to B2B Wave has been resolved.

Ruth C.
Director in UK
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Spot On

5 vor 3 Jahren

Kommentare: Without a doubt we are helping B2B Wave to evole this platform as other users are. They are very responsive and supportive which I can only commend to anyone considering using B2B Wave. The help desk is exceptional and very patient with good clear explanations on how to use an area or expand what we can do with an area. Their help provides an on going training and understanding of what the system can do to help our business grow. And all this promptly and with a smile!

Vorteile:

As a smaller specialist distributor we found the ease of use and efficiency of up loading products to be spot on. Using B2B Wave allows us to create a very professional presentation for our retail customers and consumers alike. The B2B section is very easy for our retailers to use and ticks every box we were looking for: real time updated stock levels, easy ordering for the retailer, ability to advise the retailer that carraige will be charged where appropriate, ability for us to add stock to retailer orders on their behave and a suberb serach engine for example

Nachteile:

There are some extra sections that we would like on this system but thats not been an issue to date - as we've asked B2B Wave can we do 'xyz' they have found solutions or created solutions for us.

Michael M.
Owner in UK
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

This has to be one of the best systems on the market and it's simple and easy to set up and use.

5 vor 4 Jahren

Kommentare: Without B2B Wave I wouldnt have an online business. My customers can purchase my products 24/7 and pay instantly as well as having full control over how and when their products are dispatched. Set up an API to connect B2B Wave to warehousing and delivery to make one perfect ly connected system.

Vorteile:

Wholesale e-commerce sales are simple and easy to achieve and my customers love its accessibility and find it great to use. Multiple price lists in different currencies are easy to set up and each product can have as much or as little details as required. Attached payment gateway (WorldPay or PayPal) are perfect for growth of online sales. The system has loads of little addons that make this system perfect for any business looking to wholesale online from 1 to 1000+ products. Having used other more expensive systems like TradeGecko this is without a doubt the best system I have used in a long time. Customer support is great and it's the first time any company has acted on suggestions made by their customers. The system continues to grow and just gets better.

Nachteile:

Missing a few integrations like CRM, MailChimp & multiple warehouse options. Have yet to find anything wrong with the system.

Antwort von B2B Wave

vor 4 Jahren

Thank you so much for your kind words. We deeply value our customer feedback¿ we are already working on some new exciting features that will enhance your experience with our software. We are looking forward to helping your flourish and grow more!

Melanie M.
Advisor in USA
Konsumgüter, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great product; great support

5 letztes Jahr

Kommentare: We chose B2B Wave after an extensive search. We needed a system that would allow us to place orders for those customers who are used to that level of personalized service and that would allow other customers to be more self-sufficient. B2B had most of the features we were looking for. The sales and support teams were terrific at helping us understand what B2B could and could not do and at adding some custom functions for us. The product is relatively intuitive to set up and use; the integration with QuickBooks worked seamlessly. The support has been superb. [SENSITIVE CONTENT HIDDEN], [SENSITIVE CONTENT HIDDEN] and the team answered questions clearly and honestly during the decision-making process and have been there every step of the way through set up and early use. We are very comfortable recommending B2B Wave - especially to other small businesses that don’t have the time or internal IT support for complex set ups. B2B was enormously helpful in lightening the load on the tech side of our business.

Vorteile:

Ease of set up Honest information and really strong support

Nachteile:

Some of the functionality doesn't match our business requirements but our business is quirky and the support team is helping

Ryan E.
Head of Marketing in UK
Groߟhandel, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Without B2B Wave we wouldn't be where we are now. We've increased our monthly turn over by 1200%!

5 vor 4 Jahren

Kommentare: The team is always very goof at B2B Wave. I don't even have to report a bug to them, the minute something goes wrong they are notified immediately and working on it straight away. It does everything you need plus more!

Vorteile:

Easy to Use! Extremely Versatile! Super Fast! Fantastic Support! Cheap Monthly Price! Cant be beaten!

Antwort von B2B Wave

vor 4 Jahren

Thank you very much Ryan! It's been a pleasure working with you. Remaining flexible for accommodating our customers needs, has been a priority for us from day one. We look forward to helping grow even more.

Con P.
Director in Australien
Essen & Trinken, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent product for wholesale businesses. Excellent support.

5 vor 3 Jahren

Vorteile:

Ease of use for customers as well as administrators. The team and B2B is very helpful and were happy to customise software to meet our requirements.

Nachteile:

it would be an improvement if software connected directly to myob. Currently we use some middleware to connect to myob.

Antwort von B2B Wave

vor 3 Jahren

Thank you so much for your review! We have been working diligently to make our software easy-to-use for our customers and their customers too. We are always looking for ways to improve and new integrations are in our roadmap.

Andy C.
Owner in UK
Einzelhandel, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Excellent trade site solution

5 vor 4 Jahren

Vorteile:

B2B is a fantastic way to serve my trade customers. It's incredibly easy to use and my customers love it. There's plenty of really useful functionality, like the PDF catalogue generator that saves hours of design time. The customr service is also excellent - I've needed a few custom changes made to my ordering and they've sorted them super fast - everything that makes my job easier.

Pascal B.
President in USA
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Our customers love it, easy to use, great support from B2B team also!

5 vor 4 Jahren

Vorteile:

Different way to display products by category. Favorite system for easy quick reorder. Useful for company with a lot of SKU's

Nachteile:

Hard to say, it fits our needs at the moment! It could be improved as far as Stats goes, maybe how many visit on the login page (customers who went to that page but did not login.

Verifizierter Rezensent
Marketing in USA
Verifizierter Nutzer auf LinkedIn
E-Learning, Selbstständig
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

More than I expected

5 vor 2 Jahren

Kommentare: Working with b2bwave has solved me many problems and has made my life easier in more ways I could count. I can't thank them enough for offering such services at such low prices.

Vorteile:

Since the beginning everything was excellent. Features, customer support, UI and overall communication has been much more than I would expect.

Nachteile:

I wish I had found b2bwave earlier. I understand they are a new company and their progress in the past two years has been astonishing.

Marcus P.
DCEO in Schweiz
Konsumgüter, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Easy Setup, Excellent customer service

5 vor 4 Jahren

Kommentare: easy order processing and implementation

Vorteile:

exceptional value for money, perfect usability, smart and efficient Team in the Background. always helpful even with tricky and customized Solutions. Implementation has been an important step for further development of our international business.

Antwort von B2B Wave

vor 4 Jahren

It has been a pleasure having you as a customer & getting your feedback about our software. Looking forward to helping you grow.

Cherry B.
Managing Director in Neuseeland
Bau, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Professional Looking Website

5 vor 2 Jahren

Kommentare: Customers are able to log in and see their pricing and order direct.

Vorteile:

This platform is so easy to use and has given us a super professional website with customer specific pricing, this is the best thing about the software for us.

Nachteile:

Nothing that I can think of. Once we got the base set up product categories etc we had not trouble adding in products.

Yannis M.
CEO in UK
Groߟhandel, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing tool to scale up your wholesale business. Fantastic customer service!

5 vor 4 Jahren

Vorteile:

A great example of what good customer service should be, they deliver happiness every time! The system is super easy to use and very easy for your customers to use, it definitely helps to increase sales. It takes very little time to set it up and they offer a free trial. We have made many customizations to allow us to integrate the API data to our inventory software. The price of the service can't be beaten for the value it offers!!

Nachteile:

It would be nice to have an Ipad application that we can place orders offline when there is no internet connection.

Antwort von B2B Wave

vor 4 Jahren

Thank you for your kind words Yannis. We're very happy to help you scale your business! Also, thank you for your valuable feedback, greatly appreciated!

Charlie A.
e Commerce Manager in UK
Tiefbau, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Brilliant product, better customer service

5 vor 3 Jahren

Kommentare: B2B Wave have been a brilliant company to work with. They have always been available to help out when needed, and even helped out with some custom coding to make the website look and work as best as possible. Nothing seems too much for the guys to help out with. [SENSITIVE CONTENT HIDDEN] in particular has been a brilliant help. Even if the website can't do what I want, he simply says "leave it with me for a few days" and a few days later the fix is available.

Vorteile:

This software is very simple to use and we saw an instant increase in sales once we launched the site. Customers are so happy with how quick and easy it is to use.

Nachteile:

The only bad thing is being charged per 1,000 SKU's restricts you wanting to put too much on there, possibly restricting sales.

Onne L.
Director in Deutschland
Chemikalien, 11-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very good help with implementing.

5 vor 3 Jahren

Kommentare: We are starting to use B2B and we now have moved the first part of our customers to work with this program. Until now everything is going good with the implementation and order fulfilling. Customer service is very helpful and they understand very quickly the essence of the question.

Vorteile:

- The ability to check customers before approving them. - Many different options to match our firm. - Ability to search in different ways trough orders and customers. - Multiple languages. - Customer specific prices and shipping options.

Nachteile:

-I could not find an option to integrate shipping costs automatically.

Mitchel G.
Owner in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

B2B Wave Review

5 vor 3 Jahren

Kommentare: So far it has been a great set up experience

Vorteile:

Its very user friendly but also flexible in its applications.

Nachteile:

It would be nice to have some more control over customization

Jackie P.
Marketing Specialist in USA
Geschäftsbedarf & -einrichtung, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing Support!

5 vor 3 Jahren

Kommentare: The support at B2B Wave is awesome! They are extremely helpful and respond to all my questions timely. Very happy with them!

Vorteile:

Easy to use - very user friendly. Ability to customize per customer.

Nachteile:

Somewhat limited - but can usually find a work around.

Steven R.
MAnager in USA
Groߟhandel, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Product! Even better customer service!

5 vor 5 Jahren

Kommentare: Easy for customers to order. Expanded sales territory.

Vorteile:

Easy to use. BEST customer service. Customer friendly.

Antwort von B2B Wave

vor 5 Jahren

Thank you so much for your review and for highlighting our amazing customer support team. We are working very hard to constantly improve our product and our services and your review and comments are encouraging us to continue working in this direction.