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Über Paycor
Optimiere Personal- und Gehaltsabrechnungsprozesse und erhalte über eine intuitive Plattform schnellen Zugriff auf Mitarbeiterdaten.
Tool is easy to use and has a nice iframe that can be placed directly on a website with little to no coding experience.
Sales promised the World. Timecard approvals are meaningless because it does not prevent the timecard from being changed afterward.
Nutzerbewertungen filtern (2.924)
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Nutzerbewertungen filtern (2.924)
Would have been a Great Product!
tolles Software für Zeitmanagement und stempeln
Kommentare: Sehr optimale payroll Software
Vorteile:
Das hat unsere Arbeitsqualität verbessert. Als wir Paycor benutzt haben, konnten alle Mitarbeiter elektronisch stempeln. Außerdem das hat uns viel geholfen mit den Themen Überweisung, Lohnabrechnung und Steuer. Das hat unsere Zeit auch gespart
Nachteile:
Ich habe keine Nachteile herausgefunden bis auf die Preis ür eine kleine Unternehmen
Antwort von Paycor
vor 2 Jahren
Thank you for taking the time to share your positive experience with Paycor! We are delighted to hear that our software has improved the quality of your work and helped streamline your payroll, time management, and tax processes. Our goal is to provide a comprehensive solution that caters to businesses of all sizes, and we understand the importance of delivering a cost-effective product. We continually strive to enhance our offerings and ensure that they provide the best value for our clients. Your feedback is valuable in helping us achieve this objective. Once again, thank you for your kind words and support. If you have any suggestions for improvements or need assistance with any aspect of our software, please do not hesitate to reach out.
In Betracht gezogene Alternativen:
Paycor works hard for your company
Kommentare: I, personally think it’s great in my daily use of it but there are some frustrations with some of its functionality
Vorteile:
You can tell Paycor takes your business seriously and works very hard to give what you need toy get your job done efficiently
Nachteile:
The reporting platform is confusing and not easy to use at all. It’s disappointing. Also we have A LOT of issues with our employees using the app. They are constantly frustrated with it which makes our job so much harder.
Antwort von Paycor
vor 8 Monaten
Thank you for your review! We appreciate your feedback and are glad to hear that you feel Paycor takes your business seriously and works hard to meet your needs. We apologize for any confusion or difficulties you've experienced with the reporting platform. We understand the frustration that can arise when employees have issues with the app, and we're constantly working to improve its functionality and user experience. We appreciate your patience and feedback as we strive to make your job easier. Thank you for choosing Paycor as your HRIS and payroll solution.
In Betracht gezogene Alternativen:
Ease of Use
Kommentare: Implementation was very rough and we are still fixing things almost 2 years later. The program itself is great.
Vorteile:
Ease of use for Payroll. Able to figure out payroll without verymuch effort.
Nachteile:
Not having a dedicated representative for our account.
Antwort von Paycor
vor 7 Monaten
Thank you for your review. We appreciate your feedback on the ease of use for payroll and apologize for any inconvenience caused by not having a dedicated representative. We are continuously working to improve our implementation process and provide the best experience for our customers.
Paycor Review
Vorteile:
Recruiting and onboarding is a great tool
Nachteile:
Position & pay changes; forms & docs scheduling
Antwort von Paycor
vor 2 Monaten
Thank you for your review!
In Betracht gezogene Alternativen:
Paycor - no accountabillity
Kommentare: Horrible - lack of ownership. Refusal to research data issues. Outright lies about functionality of product vs actual usage.
Vorteile:
We truly liked our salesperson, but even they have left Paycor now.
Nachteile:
No audit trail, no dedicated support, refusal to allow access to all support teams when we had questions, lack of connectivity in their own products
Antwort von Paycor
vor 2 Monaten
We appreciate your feedback. We'll share your comments with our team. We understand that choosing the right HRIS system is a significant decision. We're committed to continuously improving our platform and services to better meet the needs of our clients.
In Betracht gezogene Alternativen:
Paycor makes payroll easy!
Kommentare: Great! Easy set up and help when needed, I love the new chat feature that makes getting help easy while continuing other work!
Vorteile:
The designated setup team makes implementation so easy. Each department is included and thorough. The reports being able to be customizable is a great help.
Nachteile:
During payroll weeks the time cards are slow to load we always have to do refreshes or shut the browser down and reopen
Antwort von Paycor
vor 3 Monaten
We appreciate your feedback. We're glad to hear you find the implementation process and reporting capabilities helpful. We'll share your comments with our team.
Paycor could be better
Kommentare: This system was handed down to my team as a result of an acquisition, and it has not been super smooth.
Vorteile:
The welcome page for Paycor is fine. It provides some quick updates up front, but the benefits stop there.
Nachteile:
Other than the front dashboard, I don't find Paycor to be very user-friendly. It's a cumbersome system that is not intuitive and requires more clicking around to find what you need than I think should be necessary.
Antwort von Paycor
vor 2 Monaten
We appreciate your feedback. We understand that transitioning to a new system can be challenging, and we apologize for any inconvenience you may have experienced. We're committed to providing a positive user experience and will share your comments with our team.
Paycor is user friendly
Kommentare: It was generally positive though I have had better experiences with other payroll companies.
Vorteile:
It was easy to add new employees and input their hours
Nachteile:
I did not like that we had to pay to get payroll information shortly after our service ended.
Antwort von Paycor
vor 2 Monaten
We appreciate your feedback. We understand your concerns regarding data access after service termination. Please note that data retention and access policies are in place to ensure data security and compliance. For extended data access, please contact our support team to discuss potential options. We're glad to hear that you found Paycor user-friendly for adding new employees and inputting hours.
In Betracht gezogene Alternativen:
Quick and easy to use.
Kommentare: Paycor staff were great and able to assist as needed and are quick to respond when there are issues.
Vorteile:
Simplicity of use for employees and managers
Nachteile:
Inability to run reports that have all information needed.
Antwort von Paycor
vor 3 Monaten
Thank you for your feedback! We are thrilled to hear you love how simple Paycor is to use! We will be sure to share your feedback with our leadership team
Dissatisfied
Kommentare: Very dissatisfied, prompting a change to another provider
Vorteile:
I did not have a good experience with Paycor.
Nachteile:
No customer service help. Never spoke to anyone that had English as their first language, which caused several problems in just clear communications and understanding/guidance.
Antwort von Paycor
vor 2 Monaten
We appreciate your feedback. We'll share your comments with our team. We strive to provide excellent customer support and are committed to a positive overall user experience. For any immediate assistance, please reach out to our support team.
Hassle Free
Kommentare: It's been relatively hassle free and integrates easily
Vorteile:
It was what our Benefits Broker suggested so that's why we use it. As a result, we didn't have to go through the vetting process ourselves.
Nachteile:
There was one missed payroll that I had to report shortly after getting started with them They fixed the situation and there have been no further problems since then
Antwort von Paycor
letzten Monat
We appreciate your positive feedback! It's great to hear that Paycor has been relatively hassle-free for your organization.
In Betracht gezogene Alternativen:
Paycor Customer review
Kommentare: Overall, it's a most positive experience. I think they need to develop their benefits implementation, open enrollment support and EDI feeds. I will say once everything is up and running the platform operations
Vorteile:
The payroll platform is so seamless and easy to use. This is the best function of the platform. I also like the ATS; it's also easy to post, review, store notes/scorecards, and schedule interviews. The hire to onboarding process is perfect.
Nachteile:
The customer service and benefits implimentation and enrollment is not the best or smoothest I've used. Once set up, it runs fine.
In Betracht gezogene Alternativen:
Paycor System
Kommentare: Overall experience with Paycor and all offered platforms is wonderful!
Vorteile:
All the platforms offered in one place.
Nachteile:
The complexity to roll out all platforms after implementation.
Antwort von Paycor
vor 9 Monaten
Thank you for your feedback. We are pleased to hear that you find the variety of platforms offered by Paycor in one place beneficial. We understand the complexity of rolling out all platforms after implementation and appreciate your positive overall experience with Paycor and the offered platforms. We value your partnership.
In Betracht gezogene Alternativen:
Mostly good with room for improvement
Kommentare: Mostly good with room for improvement: They clearly have been busy on building out new products and features which is great. The support could use work as could integrating these new products so they are more seamless with their base product.
Vorteile:
They are constantly coming up with new features. We came from a system that wasn't as powerful - payroll was clunkier, no performance management, etc. Paycor from the start had many more features and they continue to build more.
Nachteile:
These new features sometimes have huge bugs that haven't been worked out and when the function is implemented, there isn't always a lot of support during implementation. Some of the newer features aren't fully integrated so you have to manually adjust things like reporting lines. When you do reach out for support, it is very inconsistent in the answers you get and the knowledge of the product.
Antwort von Paycor
vor 12 Monaten
Thank you for your review! We appreciate your feedback and are glad to hear that you find Paycor's constant development of new features beneficial. We apologize for any bugs you may have encountered with these new features and any lack of support during implementation. We understand the importance of seamless integration and consistent support, and we will work to improve in these areas. We appreciate your input and are committed to enhancing the user experience. Thank you for choosing Paycor as your HR solution, and we look forward to continuing to improve and meet your needs.
Glad we switched
Kommentare: Very happy we switched to Paycor. The system is robust while not feeling overwhelming. Very user friendly and good customer service.
Vorteile:
Very user friendly. Robust system while not feeling overwhelming.
Nachteile:
The updates. The updates have made things harder to find.
Antwort von Paycor
vor 5 Monaten
Thank you for your positive review! We're glad you switched to Paycor and find our system user-friendly and robust. We appreciate your feedback on the updates and will continue to improve based on user input.
Used Paycor for 8 years
Kommentare: A good, consistent product was important
Vorteile:
the product always works and if the site goes down for maintenance they let you know.
Nachteile:
need to learn how they want the data entered then it is seamless
Antwort von Paycor
vor 9 Monaten
Thank you for your loyalty as a Paycor user for 8 years. We appreciate your positive feedback on the reliability of our product and our proactive communication during site maintenance. We understand that learning how to enter data according to our requirements may take some time, but we strive to make the process seamless once mastered. Consistency is a key value for us, and we are glad it played a critical role in your decision to choose Paycor over other providers. We are committed to providing ease of use and excellent support to all our customers.
Best so far
Vorteile:
Paycor has been wonderful since our implementation. The transition process from our previous provider was made super simple by their implementation team, who were able to screen share and walk us through pulling everything they needed in under an hour and a half (compared to a two WEEK process when we switched providers before that). They've remained in touch and been there anytime we had difficulties, which have been few. Their service after the sale has been phenomenal. I appreciate that they continue to offer support and reach out periodically to check in on us, and we have a dedicated customer success manager who we partner with occasionally to discuss our needs and new features.
Nachteile:
Their customer service hotline has been spotty recently (last few months) but overall is still helpful and reassuring.
Antwort von Paycor
letztes Jahr
Thank you for your positive review. We are glad to hear that your transition to Paycor was smooth and that our implementation team provided excellent support. We apologize for any recent issues with our customer service hotline, but we appreciate your understanding and reassurance. We strive to provide ongoing support and value to our customers, and we are grateful for your partnership.
Paycor Unique Payroll System
Kommentare: Paycor is my daily choice to use for payroll of employees.
Vorteile:
Paycor is easy to use and it has a system that is easy to use. With the system paying employees is easy and this saves time.
Nachteile:
I have nothing that I have seen to be a miss with this platform.
Antwort von Paycor
vor 5 Monaten
Thank you for your review and feedback regarding Paycor's payroll system. We appreciate your positive comments about the ease of use and efficiency of our system. We are glad to hear that it has been your daily choice for payroll. Thank you for choosing Paycor as your payroll solution.
Good product, no direction
Kommentare: I have had to learn everything on my own and I would have preferred to have an established and developed relationship with a dedicated Paycor account rep who understands our industry and business. There is a lot of room for improvement. I like the product but the implementation was horrible and a lack of responsibility and urgency from the PayCor Implementation Team, with the exception of [sensitive content hidden], who was fantastic.
Vorteile:
I like the new product development and constant evolution of the products
Nachteile:
I do not like the level of support we receive for the amount of money we pay every month. The follow up is lacking and it seems to a random hit or miss when reaching someone in customer care.
Antwort von Paycor
vor 9 Monaten
Thank you for your review! We appreciate your positive feedback regarding our new product development and constant evolution. We apologize for any issues you've experienced with our customer support and implementation process. We understand the importance of having a dedicated account representative who understands your industry and business, and we apologize for any lack of responsibility and urgency you've encountered. We will take your feedback into consideration to improve our support and implementation processes.
Customer service is awful.
Kommentare: I did not choose this system, and I would never recommend it. When I make an error it is ridiculously hard to get help. When Paycor makes an error it is ridiculously hard to get help.
Vorteile:
Easy to use, and does have some good features.
Nachteile:
Most features don't work or don't work properly if you do not use their time and attendance module. Features are added and then taken away frequently. No ability to make notes in most parts of the employee database. Salespeople promise things that are not true and then they disappear. Customer service is a joke. Anyone who actually knows anything is so protected from the public that it is impossible to get any real answers. They just keep referring you to their online answers which cover only the basics - not the things you actually need help with.
Antwort von Paycor
vor 7 Monaten
We apologize for any negative experience you may have had with our customer service. We strive to provide excellent support and are continuously working to improve our services. We appreciate your feedback and will take it into consideration to enhance our features and address any issues you may have encountered. If you have any specific concerns or questions, please reach out to our support team, and we will be happy to assist you.
Happy Paycor Customer
Kommentare: We have been using Paycor for about 3 years. It was a rocky start with our PTO plans not calculating correctly but have fixed those issues. I have taken the time to get Paycor Certified and that has helped me know my way around reporting and timekeeping, which was tricky to figure out at the start. Through the years, I truly believe Paycor is dedicated to improving because I see it every day.
Vorteile:
It's easy to use! Paycor offers a ton of options to have the system work exactly how you need it to. The trainings are also fabulous!!
Nachteile:
They do like to change things around, which can be frustrating, but they have a ton of guides to make you aware of what's changing.
Antwort von Paycor
vor 2 Monaten
We appreciate your positive feedback! We're glad to hear that you've found Paycor easy to use and that the training resources have been helpful. We're also pleased to know that you've found Paycor's platform to be continuously improving. We'll share your comments with our team.
Great product
Kommentare: Would definitely recommend in the future to others who meet the needs for this service
Vorteile:
With ease I can maintain employees and payrol
Nachteile:
I wish scheduling was included into pay or to be a one stop shop for all our needs.
Antwort von Paycor
vor 5 Monaten
Thank you for your positive review of Paycor! We're glad to hear that you find our product great and that it makes it easy for you to maintain employees and payroll. We appreciate your feedback regarding scheduling and understand the desire for a one-stop shop for all your needs. We will take this into consideration as we continue to improve our platform. Thank you for recommending Paycor and we look forward to serving you and others in the future!
15 year user
Kommentare: Customer service is not good. Some issues with EDI feeds to some benefit plans.
Vorteile:
Ease of use. System is set up so that it's easy to find things even if you aren't familiar with it.
Nachteile:
Customer service is lacking. It takes forever to get a response.
Antwort von Paycor
vor 3 Monaten
We appreciate you taking the time to share your feedback. Your insights are valuable to us.
Paycor is robust
Vorteile:
I like the features in and around the settings management. I like the historical data for the purpose of analytics and for the purpose of getting a quick snapshot of a specific employee's journey through the organization - ie hire date, rate changes, manager changes, status changes, etc
Nachteile:
its ever-changing offerings and features (or the names for them - COR and Paths and Gravity and Perform and CareerCast and SmartSourcing, etc) and how we arent able to access all the features that we are paying for - we have to call them and ask for access to them one by one. Also the onboarding feature is rough
Antwort von Paycor
vor 7 Monaten
Thank you for your feedback. We appreciate your positive comment on the robust features of Paycor, particularly in settings management and historical data. We apologize for any challenges you have experienced with the ever-changing offerings and features, as well as the onboarding process. We value your input and are committed to continuously improving our services.
Paycor Ease of Administration
Kommentare: Overall the platform is good. Would like better response times from assigned contacts.
Vorteile:
Very intuitive and user friendly for employees.
Nachteile:
I wish the reporting was more robust or better training.
Antwort von Paycor
vor 8 Monaten
Thank you for your review! We're glad to hear that you find Paycor intuitive and user-friendly for employees. We appreciate your feedback regarding reporting and training, and we're continuously working to improve in those areas. We understand the importance of timely responses from assigned contacts and will strive to provide better response times. Thank you for choosing Paycor as your HR solution.
