Drum

Drum Bewertungen

von Drum Technologies

Clean, smart, and simple web meetings

Bewertet am 29.3.2019
Jenny M.
Freelance Content Writer
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Drum helps us start calls without downloading files or getting lost in overly-packed interfaces.

Vorteile: I could wax poetic about Drum for days. After years of installing and uninstalling countless video conferencing tools, it's a real breath of fresh air to use one that is clean, simple, and surprises you with extra features you didn't know you needed. I work remotely so Slack is a major channel of communication but the native calling tools aren't amazing, so we usually start a Drum call from Slack (extremely useful extension), screenshare, upload documents, and annotate them collaboratively. Starting a meeting right in your browser is always a plus. Can't understate how much I love the interface on this. It's refreshing not to have yet another blue and white videoconferencing UI that you need to fiddle around with endlessly just to find basic functions. Absolutely adore Drum (and it's free).

Nachteile: Nothing yet. Wouldn't say no to more features but what they have is already enough.

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey Jenny!

So amazing to hear your positive views on Drum and how it helps you!!

Do let us know if there anything more we can be doing :)

The Drum Team

an app for the drummers

Bewertet am 7.2.2019
Dimitris B.
Undergratuated Student
Hochschulbildung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: as a drummer i found this app too useful

Nachteile: its name is too common but its a nice app

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey Dimitris!

So good to hear you being a Drummer!!

We would love to hear what else we could be doing to improve your Drumming!

The Drum Team

Super easy to make web meetings

Bewertet am 11.3.2018
Lee O.
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Get meetings started with a few clicks.
You can even start meetings via phone, tablet or landline, which is very handy, especially when offsite and away from computer.
Great tools for managing a meeting. For example, there are tools to help with presenting and making notes and annotations.
You can set up agendas in advance of the meeting.

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey Lee!!

Great to hear about your positive experience using Drum :)

If there is anything we could be doing better then do let us know.

Otherwise, enjoy Drumming!

The Drum team

Very good service need to work a little on technical side to be awesome

Bewertet am 11.4.2017
Tejas P.
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Kommentare: I used drum for couple of meetings as I was looking out for an online meetings platform. It was overall good experience but i observed few things while using it which are noted as follows
1. GUI of the application is huge advantage , was very easy to understand and navigate.
2. I faced issue with screen share. In india mobile internet which has not so good latency is used. There is noticeable jitter with the screen share feature which was causing meeting to delay.
3. Also we faced one more issue like audio and screen share was not in sync when there are more than 3 attendees
4.I liked rest of the cool features like chat and granular control of the presentator over voice and video.
5. Best thing is it fits very well in the pocket :)

Antwort des Softwareanbieters

von Drum an 12.4.2017

Thank you for letting us know about your experience Tejas!

We are sorry to hear about your issue with screen sharing. Unfortunately, bandwidth is something out of our control. What we can do is help you with best practice. We have a selection of articles here: https://drumtechnologies.zendesk.com/hc/en-us/articles/115001858705-How-do-I-share-my-screen-in-a-web-meeting-

Please get in touch with us on support@thisisdrum.com is you need further help.

Professional meetings made easy, but quality isn'the great

Bewertet am 13.3.2017
Rafael C.
CEO
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The app is easy to use, specially integrated with Slack. The problem is that it was almost impossible to find the recording later, which was one of the main things I started using it. Another thing is the audio quality that is very inferior to other services.

Vorteile: Easy to integrate with Slack and start a meeting.

Nachteile: Difficult to use the functionalities and bad audio quality.

Antwort des Softwareanbieters

von Drum an 13.3.2017

Great to hear you are enjoying using Drum, Rafael!

The meeting recording is fed back into your Slack channel. If you have a Drum account, then all meeting replays are stored within your meeting rooms.

Please do get in touch with us at support@thisisdrum.com if you would like us to show you around.

Laurence

Good experience, useful points program

Bewertet am 11.7.2017
Melissa B.
FInancial Services Specialist
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: It's an interesting way to earn points without putting much effort into it. You just have to hook up your debit or credit cards and earn by spending. Convenient.

Nachteile: It can disconnect your cards randomly but this usually has something to do with the safety features on your card, and not the app itself.

Antwort des Softwareanbieters

von Drum an 19.7.2017

Great to hear you are enjoying Drum Melissa! Although, just want to clarify Drum does not provide any pointing scheme.

Awesome platform yet, with promising potential...

Bewertet am 8.2.2017
Er M.
Quelle des Nutzers 
4/5
Gesamt
2/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Very complete and versatile. Good quality, but requires a good internet connection.
They surely will improve the web UI and add some missing features.
When a mobile app?

Vorteile: Light, fast, reliable

Nachteile: UI layout and controls

Antwort des Softwareanbieters

von Drum an 9.2.2017

We are glad you like the quality and versatility of Drum.

We are aware of the potential issues which may arise when bandwidth becomes restricted. This is something we are always improving to increase the stability of Drum. We will be releasing our app by the end of 2017, so keep your eye out! We are also releasing UI improvements on a daily basis. We hope you like them.

Laurence

Drum - our go to meeting app

Bewertet am 14.2.2017
Jane B.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: Drum has become our go to meeting app and it is now integrated within Slack. Setting up an instant meeting via a channel is proving really popular with the team here especially as we have many international clients. The call clarity and ease of document sharing has impressed our American customers and they now request to use this service, rather than their existing dial in solution, with clunky downloads. Drum has revolutionised web meetings for us.

Antwort des Softwareanbieters

von Drum an 14.2.2017

Great to hear you are enjoying Drum, Jane!

If you need any help or have any questions then feel free to get in touch at laurence.chandler@thisisdrum.com or visit our help center drumtechnologies.zendesk.com

Laurence

Best Application

Bewertet am 27.11.2018
Kingsley A.
Customer Service
Immobilien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Its easy to use and entry level user friendly

Nachteile: The price for some people may be a little to steep

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey Kingsley!

Amazing to hear your positive feedback! We love hearing this.

Some amazing news, the platform is now completely free! :D You can enjoy all the great features at now cost :)

The Drum Team

Drum Review

Bewertet am 31.7.2019
Verifizierter Rezensent
Enterprise Technical Support
Computer-Hardware, 10.001+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
3/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Is very friendly to use and is very accessible

Nachteile: This video conferencing software it meets minimum but it doesn't offer very good quality

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey there!

We are sorry to hear about your experience with Drum.

It would be great to get in touch and understand your experience in more detail. Could you please reach out to us at info@thisisdrum.com

The Drum Team

Awesome

Bewertet am 19.8.2017
Rochelle L.
President
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: It's easy to use and I love the integration with slack. My team can meet easily where ever and whenever.

Nachteile: Not yet sure... so far it's had all the qualities we need in an app. Maybe it could be more robust.

Antwort des Softwareanbieters

von Drum an 25.8.2017

Great to hear you are enjoying being a Drummer, Rochelle!!

You know where we are if you have any questions or need a helping hand.

Laurence

Great Software - easy to use - best I've seen for Linux

Bewertet am 14.2.2017
Joe M.
Managing Director
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I've been trying to get a good meeting tool that worked across my Linux desktop and Macbook. Tried Citrix gotomeeting and while that worked across platforms it was too expensive a solution for an occasional meeting. Others either only worked on either windows or macs or were to unreliable on client's machines.
Drum works straight out of the box for my Clients- no downloads or intrusive marketing. I asked them about a Linux version and within a week it had been launched (good timing perhaps) and it worked perfectly. First time I've recommended a piece of software but they deserve it.

Vorteile: Ease of use, Linux compatible

Antwort des Softwareanbieters

von Drum an 15.2.2017

Great to hear, Joe!

If you have any questions in the meantime then feel free to get in touch at support@thisisdrum.com or you can contact sales@thisisdrum.com if you need any information!!

Laurence

Not very user friendly... I just needed to join a meeting and no shortcut available.

Bewertet am 17.7.2017
Tiffany G.
Office Assistant III
Quelle des Nutzers 
4/5
Gesamt
1/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: nice design and possibly good for starting a meeting. Nice color scheme and easy to find on google for meeting group.

Nachteile: Minimal instructions, no live chat, not easy to "join" a meeting but easy to create.. It needs to be more user friendly.

Antwort des Softwareanbieters

von Drum an 19.7.2017

Sorry to hear you didn't find Drum intuitive to use for when wanting to simply join an instant meeting.

It would be great if you could get in touch with us direct on laurence.chandler@thisisdrum.com so we can help resolve your issue.

Great software to conduct meetings with distributed workforce.

Bewertet am 10.2.2017
Mayank P.
Co-founder
E-Learning, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: It is a very easy to use and intuitive software. This is very important specially if you have a non tech savvy workforce and you don't want to waste your meeting time in explaining people how to use the tool.
Great features. Definitely value for money.
Haven't used the customer support so cant comment on that; but its a good sign though :)

Vorteile: Easy to use, intuitive

Nachteile: Sometime it takes a little more time that desired to load.

Antwort des Softwareanbieters

von Drum an 10.2.2017

Hi Mayank!

Great to hear you have been enjoying using Drum. Incase you wanted to any help, feel free to get in touch at support@thisisdrum.com or visit our help center drumtechnologies.zendesk.com

We look forward to seeing more of you on Drum!

Laurence

vp of sales

Bewertet am 10.2.2017
Oscar V.
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis

Kommentare: Great meeting so far, it was nice to change credentials for presenters to take command of the meeting. Also the recording for later viewing was great. I will recommend to my team and see how they can apply to all their prospecting calls

Antwort des Softwareanbieters

von Drum an 13.2.2017

Great to hear you like Drum, Oscar!

You know where to find us if you need any help. We also offer demonstrations of Drum. As such, if you would like us to show Drum to your team then let us know at laurence.chandler@thisisdrum.com

Laurence

Simple tool for meetings - great slack integratino

Bewertet am 9.3.2017
Dave S.
Solutions Architect
Telekommunikation, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The fact that i can type /drum in slack and get all my people to the same meeting with very little coordination is great. No more "cant find the email" or "i was in the wrong room" or other common issues with iother popular meeting platforms.

Vorteile: easy, fast, integration to slack

Nachteile: it is lacking some of the features to interact with participants that webex has

Antwort des Softwareanbieters

von Drum an 10.3.2017

Great to hear you are enjoying the simplicity Drum has to offer, Dave!

We are always looking to improve on Drum, it would be great if you could get in touch at laurence.chandler@thisisdrum.com to let us know which features you think we are missing!

Laurence

User-friendly navigation

Bewertet am 8.2.2017
Amit D.
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
2/5
Kundenbetreuung
3/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Eager to know why the product/site name is Drum? It is very user-friendly but not found if any mobile app is available for this.

Antwort des Softwareanbieters

von Drum an 9.2.2017

Hey Amit,

What a great question and something we get time and time again.

Our core focus here at Drum has always been Audio conferencing (before we began providing frictionless web meetings!). Typically in an audio conference the conference host would ask for a roll call. The roll call reads out everything on the audio conference line. We felt this resonated well to a Drum roll, hence Drum was chosen as our name! Users now have a Drum roll for all audio participants rather than a roll call. See what we done there? ;)

We will be bringing an app late 2017, so keep an eye out!

In the meantime, you can still benefit from the 28 trial period on all paid plans. Feel free to get in touch at laurence.chandler@thisisdrum.com if you would like us to show you around!

Laurence

Serves its purpose

Bewertet am 15.2.2017
Thalita S.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall satisfied.
I've migrated from a so-called free HR platform, and Bamboo had a good onboarding team.
It's easy to use.
It just misses some functionalities but for the price it's good

Antwort des Softwareanbieters

von Drum an 15.2.2017

Good to hear you are satisfied with Drum, Thalita!

It would be great to hear from you about the feature you feel Drum is missing. You can let us know at support@thisisdrum.com

Be great to hear from you so we can further extend Drum

Laurence

Connectivity was good, but screen sharing was difficult.

Bewertet am 23.6.2017
John H.
CEO
Informationstechnologie & -dienste, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Easy to login and navigate. Useability was easy to navigate. User interface was laid out for optimal functionality.

Nachteile: Screen sharing was very difficult, and ended up having to go with another platform. Tried gong through layout, and still could not perform necessary action.

Antwort des Softwareanbieters

von Drum an 3.7.2017

Hi John,

Great to hear your positive feedback about the layout!

It would be great to understand in more detail about your experience with screen sharing.

It would be great to hear from you if you could get in touch at support@thisisdrum.com

The Drum team

So easy to use

Bewertet am 15.2.2017
Brooke B.
Business Analyst
Informationstechnologie & -dienste, 13-50 Mitarbeiter
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We were using a paid web meeting before, and I couldn't believe how Drum compared. Drum is so simple to use, and it's free! Easy and seamless screen sharing, and the meetings work uninterrupted by poor connection. It's a great tool!

Antwort des Softwareanbieters

von Drum an 15.2.2017

It is always good to hear you are enjoying using Drum, Brooke!

Feel free to get in touch with us if you have any questions or need any help at support@thisisdrum.com

Laurence

Marching in the right direction

Bewertet am 10.8.2018
Verifizierter Rezensent
Production Coordinator
Rundfunkmedien, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: See above my answer for the Pro's

Vorteile: All the potential applications where Drum would be useful and make conferencing more efficient

Nachteile: the fact that i didnt get to use it much cause the company i worked for stopped using slack and since havent had a reason to use it again in my regular day to day life.

Antwort des Softwareanbieters

von Drum Technologies an 12.8.2019

Hey there!

Really great to hear your experience using Drum has been great!

It would be awesome to hear from you on what we can do to better improve your experience. If that's possible of course!

You can reach us at info@thisisdrum.com

Team Drum

Drum on Slack

Bewertet am 8.2.2017
Travis D.
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have been testing out Drum on some of our Slack channels for journalists to communicate if they are out of the office. In our limited testing everything works really well!

Antwort des Softwareanbieters

von Drum an 9.2.2017

Great to hear you are using Drum and its good use!

If you have any questions whilst you are getting to grips with Drum then please get in touch at laurence.chandler@thisisdrum.com

Laurence

Great product

Bewertet am 8.2.2017
Talia K.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Kommentare: Very easy to use! Makes connecting with staff around Canada very quick and user-friendly. Would recommend to all!!!!

Antwort des Softwareanbieters

von Drum an 9.2.2017

Amazing! We are glad you like using Drum Talia!

It would be great to hear from you on how we can further increase Drum's features so we can achieve that five star rating! You can get in touch at laurence.chandler@thisisdrum.com

Laurence

A great free way to meet my clients!

Bewertet am 15.2.2017
Christine W.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Drum has been great in allowing me to meet with my clients online and show them my stock. The free version has allowed me to keep costs down in comparison to products I have used before.

Vorteile: Quick and easy to get going.

Antwort des Softwareanbieters

von Drum an 15.2.2017

Great to hear you are enjoying Drum, Christine!

We hope you continue to enjoy meeting clients when using Drum!

Laurence

Pretty great

Bewertet am 15.2.2017
Nick M.
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: free trial is excellent, pricing information could be more clear however. Overall a great tool for what it offers.

Antwort des Softwareanbieters

von Drum an 16.2.2017

Great to hear you are enjoy Drum and it meets your needs Nick!

Feel free to get in touch at sales@thisisdrum.com so we can share our pricing PDF and hopefully clarify any understanding surrounding our pricing.

Laurence