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Über Maintenance Care

Reduziere mit dem CMMS den Zeitaufwand fürs Datenmanagement auf fünfzehn Minuten und erledige Aufgaben und die zugehörige Berichterstattung einfach unterwegs.

Erfahre mehr über Maintenance Care

Vorteile:

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Nachteile:

I hade a hard time figuring out the reporting aspect of the software.

Bewertungen zu Maintenance Care

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,8

Weiterempfehlungsquote

9,1/10

Maintenance Care hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 98 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (98)

Teresa
Properties Manager in USA
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

IMCare.. YOU NEED IT!

5,0 vor 5 Jahren

Kommentare: IMCare is allowing better communication with our commercial tenants, better time management and a clearer tracking path.

Vorteile:

The software provides great interactive functions that the tenant, the office and field techs can all communicate. Has certainly made us more efficient with our business.

Nachteile:

They are developing add ons to the program so sometimes you wait for the next wave.

Scott
Facility Manager in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Review of System

4,0 vor 5 Monaten

Kommentare: This is the 6th different CMMS I have used in my career, and I feel like MC is one of the easier to use out of the systems I have experience with. Being an online program, it does not have a noticeable lag in information processing like some online systems do.

Vorteile:

Overall, the system is very easy to use from the user interface standpoint

Nachteile:

Would like to see PM schedules for Monthly, Quarterly, Semi-Annual, Annual tied together more, and would like if they adjusted based on PM closed date. If I take a month to complete one interval and want to push everything back by one month, I need to open 4 different schedules and adjust them individually.

Rhianne
Maintenance Office Co-Ordinator in Kanada
Gastgewerbe, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great support

3,0 vor 5 Jahren

Kommentare: We have solved huge problems related to communicating on task exsistance, progress, parts needed, completion date and by who and when. I link invoices to tasks in comments and therefore track what we buy and need to invoice out for each task which also alerts employees to the arrival of parts. We can check our assigned to list and know who has the ball on tasks. The customer support is always there and friendly even if they cannot do anything to solve the problem:)

Vorteile:

The ease of tracking jobs. the variety of search options and trackable inputs. The ability to assign jobs and track progress. The idea of having all information in one place. The top result is a way more streamlined way to communicate with the whole team on a variety of aspects.

Nachteile:

It is unrefined. The usability of the app (there is no way to search)Also, no way for 3rd parties to search the request look-up page list. The spacing in the notes! and how new comments are added to top and bottom inconsistently. There are millions of small improvements that could be attended to that would make my job twice as nice, for instance, reports to be able to be auto generated with details included. Parts list population via excel import (rather than 2 weeks of manual input). There is no way to track billed and non billed tasks and I can't use the invoicing feature due to lack of PST. Also invoicing cannot split coding/costs for parts and labour. I was led to believe that my guys on the ground would have access to a wiki of information about assets and common problems but they cannot even access the space center from their mobile devices.

Antwort von Maintenance Care

vor 5 Jahren

Hi Rhianne, Thanks for the comments. I will try to respond to some of your comments on here (but there is a limit of characters), but I think many of your concerns can be addressed by speaking with one of our Support Techs (I will have one connect with you). The notes spacing issue on the app was a bug that is fixed, the Parts Excel upload is available. There is a way to track Billed or non-Billed jobs using Task Class, and your team should be able to access attached documents from the app, so I'm not sure why they are not able to. Again, I'm guessing our Support Techs may be able to help here. I am confident that we are able to resolve most if not all of your issues listed.

brian
Facility Manager in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Highly recommend Maintenance care for plant operations

5,0 vor 4 Monaten

Kommentare: From the start until now, the program has performed as promised.

Vorteile:

I like the ease of operation for the crew and the staff. Other programs are way to difficult to navigate with ease

Nachteile:

I have not found anything I dont like about the program so far

Byron
Facilities Lead in USA
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance Care works great for our small Facility.

5,0 vor 8 Monaten

Vorteile:

Once you wright a couple Work Orders, you got it. It's that easy to use. Cabinet can store all your equipment so it's easy to find. The Scheduler works great for PMs. I have just started using Reports and has been easy to figure out.

Nachteile:

So far, I have no complaints about Maintenance Care.

Andy
Building Superintendent in USA
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

NX Care Review

5,0 vor 5 Monaten

Vorteile:

I like the ease of use and the fact that anyone is able to submit workorders. I like how i can send out updates to users.

Nachteile:

It is not all inclusive of everything a Facility Manager could use. However, it is a specific product and I love using it for What it is intended.

Gilles
maintenance supervisor in Kanada
Erholungseinrichtungen & -dienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

time saver and peace of mind

5,0 vor 5 Monaten

Kommentare: easy to install maintenance care staff was there all the way until it was install and all staff was trained

Vorteile:

save a lot of time, no lost work order, easy to get reports

Nachteile:

at first, since we are a French organization we couldn't use the accent , but now maintenance care did fix the problem

Robyn
Operations Direcctor in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance Care has been great!

5,0 vor 3 Monaten

Vorteile:

Maintenance Care was easy to implement and really easy from both the user and administrative end. Our organization was using a manual system and this has been a huge blessing to us!

Nachteile:

We really have not found any downsides to Maintenance Care.

Eric
Tournament Manager in USA
Erholungseinrichtungen & -dienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Preventive Maintenance Software

5,0 vor 5 Monaten

Vorteile:

Everything. It is perfect for our world of having so much going on and so many different areas of need.

Nachteile:

The only thing would be a more modern navigation system and ability to delete items that are no longer a need or in use

Steve
Electric Director in USA
Elektrische/elektronische Fertigung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A great tool for Daily jobs and jobs that need to be scheduled for future

4,0 vor 3 Monaten

Vorteile:

Easy to use and can be used by desk computers or cell phone.

Nachteile:

I would like to be able to change the date to a previous date if a order was forgot to be created in previous days.

Trilce
Communications Director in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good but limites

3,0 vor 2 Jahren

Kommentare: It's o. It's usable and eliminates paper work, but it's far from resolving all our needs.

Vorteile:

The new version is cleaner and the reporting so far, has good information, although readability and presentation could improve.

Nachteile:

The two most impacful features missing are1) You can print all the columns you display. I always want to see who the vendor is and I have to specifically open and display the vendor in the columns, but when I want to print the screen display I have, there is a predetermined template that prints without the information I need2) Pictures taken and uploaded through the app with iphones are not available for everyone to view or print. Someone has to manually send them through email and we have to manually upload them to the work order

Marco
IT Administrator in Kanada
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance is a great product!

5,0 vor 2 Jahren

Kommentare: Overall we have had an excellent experience using MC.

Vorteile:

The layout is very good and the fact that the app is very easy to use.

Nachteile:

Prior to the way the GUI is set up currently, it took a very long time to implement new features to MC on the development side. One thing is that for work orders it should be mandatory to enter comments on what was done on the work order and the time it took to complete it.

Scott
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

An integral part of our organization

5,0 vor 2 Jahren

Vorteile:

We are a small company and ease of use is important. We are able to create, track and close work orders and all have access at any time. I can't imagine running a business like ours without something like this.

Nachteile:

We use a small portion of this program and for what we use it for there are no cons to us.

Dean
Director of Environmental Services in Kanada
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

The Elliott Community

5,0 vor 2 Jahren

Kommentare: Repairs are always tracked and we do not have work falling through the cracks. The ability for staff and residents to go back and check on their submitted work orders is great.

Vorteile:

Ease of use for all parties. Tracking for CQI, tracking for maintenance task as well as ease for staff and residents to create a work order.

Nachteile:

We have been very happy with all aspects of the product.

Aaron
Administrator in USA
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance care recommendation

4,0 vor 2 Jahren

Kommentare: We are very satisfied with Maintenance Care software.

Vorteile:

We have found support to be both helpful and responsive when we needed help. Once the maintenance scheduling gets built, it helps keep us on task. It is likely helping to extend the life of some of our equipment.

Nachteile:

It takes alot of time to input schedules and equipment.

Tommy
director op. in Kanada
Metallabbau, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

user friendly planning software

5,0 vor 2 Jahren

Vorteile:

easy to use and easy to access for old workers

Nachteile:

nothing very problematic, except that we can't use ''é'' letter

Deborah
PROPERTY MANAGER in USA
Freizeit, Reisen & Tourismus, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great product for the cost

5,0 vor 2 Jahren

Kommentare: Easy to use and great for our company to handle our work order system for our resort maintenance system.

Vorteile:

Easy to use and maneuver through the program weather online or through the app.

Nachteile:

We find that all aspects of the program are beneficial.

Frank
Facility Manager in Kanada
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Trafalgar Castle School

5,0 vor 2 Jahren

Vorteile:

the UI for creating requests is simple and exactly what we needed

Nachteile:

the ability to attach more detset files to work requests

Wade
Assistant housing manager in Kanada
Psychische Gesundheitsfürsorge, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Wowow

5,0 vor 3 Jahren

Kommentare: Pretty good

Vorteile:

That there is an an app that works well.

Nachteile:

That you cannot modify a task once you have entered it (adding notes is not the same as being able delete or add lines to an existing maintenance task)

Tammy
Operation Supervisor in USA
Non-Profit-Organisation Management, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance Care

5,0 vor 2 Jahren

Vorteile:

Easy to use and the detail reports I can create with this software.

Nachteile:

Being able to change size of fields to type in field names and descriptions.

Judy
Business Manager in Kanada
Krankenhausversorgung & Gesundheitswesen, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Maintenance Care Review

5,0 vor 4 Jahren

Kommentare: Have enjoyed using the software. Took some time to master the reports but all good now. Customer service is great!

Vorteile:

Ease of use, reports

Nachteile:

There really isn't anything we don't like about the software

Scott
Maintenance Supervisor in USA
Maschinerie, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Manufacturing and Facility Maintenance

4,0 vor 2 Jahren

Kommentare: Overall the experience is very good compared to the 5 previous CMMS software's' I have used.

Vorteile:

The software has a good user interface that is not confusing to a freshman user and gives good feedback when their work is completed.

Nachteile:

Search functions for individual equipment is nonexistent with using work arounds.

Heather
Executive Assistant in USA
Bildungsmanagement, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Very easy and affordable

5,0 vor 4 Jahren

Vorteile:

One of the best features is the ability to build into the software a system to ID janitorial needs and then report on those needs (ie, areas that our janitorial staff should be addressing versus the maintenance team).

Nachteile:

I wish there was an app for users to use on their phones.

Ronnie
Special Project Coordinator in Kanada
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

It is a fast, simple and efficient system that is worth the cost.

5,0 vor 7 Jahren

Kommentare: Communication between departments has been streamlined by using one system.

Vorteile:

The features and functionality, the system allows us to prioritize and address all issues in a timely manner.

Nachteile:

Cannot display Chinese words due to some of our staff do not understand English well. Hope Maintenance Care will improve this area.

Craig
Environmental Services in Kanada
Umweltdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent Program

5,0 vor 3 Jahren

Kommentare: Great, easy to use and accessible from all over the facility and you can close off items as soon as your done.

Vorteile:

The easy access to the app as you can be anywhere and get the work orders.

Nachteile:

Really there is none just need to keep educating yourself on the program and keep practicing.