Filecamp Erfahrungen

A formal file and media sharing tool for an enterprise.

Vorteile:

A formal sharing tool the user can upload, manage and share the file with the other file camp users. It's a simple, quick and easy cloud storage solution. The user can create a folder and upload the folders which keep the information organized. The user can add a description to the file so that other users get the information about the file. The user can use tags to the file which help to find a particular file quickly. The user can download the original uploaded file with lower resolution files. The file camp allows the enterprise to add its company branding and titling. The user can set a custom theme for the user interface. The application is available in Android, Windows, Mac and website version.

Nachteile:

The subscription plan is pricey for small enterprises, would have introduced custom subscription plans. In-person, webinar training support is not available. Customer support should improve the response time and resolution of the issues. The user interface should improve the simplification of the options.

Excellent Product

Kommentare: Been a very positive experience. No high pressure sales. No high implementation costs. We were able to try out the software and get it up and running within a couple hours. Uploading large batches of files is efficient in terms of time to complete. Been a great overall experience.

Vorteile:

The price point for the product is spot on. We are using it to manage a library of over 3,000 images, videos and graphic files. It's been easily implemented and adapted within our organization. Setup can be done in an hour. No high pressure sales as with other products.

Nachteile:

Would love to see the ability to enlarge images in the grid view for easier browsing. Would also love to see the ability to check a box to make an image the folder icon instead of having to resize and upload.

Poor Mobile experience, Mixed browser compatibility, Minimalist UI, Buggy

Kommentare: Not many, it works but not naturally. Lot of work arounds. Constantly educating clients how to use the software.

Vorteile:

Has most of the features I need. Uploading is easy. Has the tagging functions and ability to add users.

Nachteile:

The features don't all work well or are not well implemented. No real search function, poor mobile performance. Been having buggy performance lately. Informing users of new galleries or selects or other changes is nearly non existent, users can be notified when files are added to a folder but it just lists the file names in an email. It should rather show a preview of the images added and send them their login credentials to view it or make logins for clients easier.

Good business solution for easy file sharing with clients

Vorteile:

What I like most about Filecamp is how I can share files with my clients through secure links that can be set to be temporary. This way the clients don't need to log-in or make an account and I can just share the links through an email template within Filecamp. As a photographer another thing of importance is the ability for clients to preview shared files.

Nachteile:

Filecamp has the option for a branded white label file sharing. This means that all your client sees is your own business without any references to Filecamp. But the 'white label' option could still be made better if there was the possibility to change the wording (manually or automatically in a language of choice) in any of the UI that the client see. This is important for non-English businesses in order to have a true white label experience.

Only File Sharing Service That Does What We Want

Kommentare: this is the only service that we could find that does what we wanted. they perfectly fit our need. Also, they are a great company. As we were awaiting their upgrade for much longer than originally anticipated, they gave us their service FOR FREE for like 6 or 8 months. Now that is great service.

Vorteile:

Love that you can customize thumbnails for folders. Feels very customized to users, which is exactly what we wanted. this was the only service that did what we wanted (custom thumbnails, white labeling, etc.)

Nachteile:

I wish the interface was a little bit more elegant. Also, I wish they give more storage for the price we pay. Finally, I wish they had an app for mobile.

Great FTP SITe

Kommentare: Allows a repository for the most current documents to be easily accessible and revisions tracked.

Vorteile:

Our architects and technologists can easily organize projects and make drawings and documents quickly accessible to all stakeholders. From an admin point of view it's easy to manage people, folders and password.

Nachteile:

Nothing comes to mind at this time. The software functions as you would need it to.

Simple and Budget Friendly file share and DRM system.

Vorteile:

Easy to use solution that is priced competitively.

Nachteile:

The UX is outdated and should be updated.

Fantastic budget Digital Asset Management platform

Kommentare: Very very good. The customer service is fantastic and I can say without a doubt that this product has been a great success for us.

Vorteile:

This software is a fantastic option if you need a budget Digital Asset Management but still with a very professional look and feel. Some of the best features is the granular access control for users, unlimited users (don't have to pay per seat which is a must for us!), and white label branding control.

Nachteile:

The access control for folders and files is not quite granular enough, automatic emails are very limited when it comes to formatting etc, managing users can become complex.

Great File Manager for the money

Kommentare: This is a great repository for all our image files. We can categorize based on project type and image styles, etc. The customer service is EXCEPTIONAL. When I have had a question (big or small), I have gotten an immediate response...literally within a few minutes...and it is always a very detailed, helpful answer.

Vorteile:

I appreciate the ease of use, both in setting up the platform for my company and the interface/search capabilities for our users. Now our staff can locate image files on their own. It is helpful too, that we can add to our storage limits on the fly if needed.

Nachteile:

The uploading and tagging is a bit clunky...but it has already been improved since we started using FileCamp, and is easier than before.

I did my research, and this is the best DAM for your money

Kommentare: It's been great - I've had to reach out to customer service with questions a few times, and each time I received a timely response back from the co-founder himself.

Vorteile:

Ease-of-use is a big one - for me, having a capable software with many features is important but also being able to quickly find something / upload new files is just as important, and Filecamp has figured that process out.

Nachteile:

Honestly, I don't have a complaint. I work in a field that is historically not tech-savvy, so the only issue I've had is getting people to utilize the software vs. asking me to do it for them. This has nothing to do with Filecamp, just human nature.

I love file camp

Kommentare: Filecamp is excellent

Vorteile:

My employees tried to get me to use teams, but file camp is so mutch better! I love it so much!

Nachteile:

setup was not difficult, I have no complaints.

The BEST DAM and Review Software for your Buck!

Kommentare: This is the best experience I've had with a software company. When I was searching for a product I liked several but all had a couple things here or there that didn't work. Filecamp hit just about everything we needed for online proofing software. They gave us a wonderful free trial and our staff and customers all quickly fell in love with this new way of proofing and not having to hunt down emails. [SENSITIVE CONTENT HIDDEN], is extremely involved and has personally responded to me many, many times with feedback I've given or on the very very rare occasion that there was a technical issue. I'm a huge fan and would recommend FileCamp to anyone needing Digital Asset Management or a Digital Proofing System!

Vorteile:

We are a signage company that prints thousands of unique signs for different customers, events and festivals across the US. Due to the high amount of customer proofs that need to be approved, we found all other alternates were extremely expensive for our small business as you had to pay by the proof rather than by overall storage. FileCamp allows us to upload the many proofs that the customer's need to review, keep them organized by department and allow users access to only approve their departments signage. Prior to filecamp we did all proofing through email which generated an abundance of emails that we constantly had to search through. Now it's cut and dry, the customer gets notified when their proof is uploaded, they can review and make comments right on the proof and request revisions that the artist immediately sees and can start to work on. Also, as far as software goes, I can say this program has had the least amount of downtime from any program I've ever used. They are on top of the tech.

Nachteile:

I don't love some of the changes from the old version to the new. THE LABELS are way way too small in the new version, a tiny little dot that when you have several labels and colors similar they are impossible to tell apart. I don't like that to see the proof history you have to go click on each prior proof. This should be kept as a lot, with text separators on the proof versions. However very minute things that may be fixed in the future the team tells me!

Better than Dropbox for B2B File Sharing

Kommentare: Filecamp has been wonderful for us. We use it primarily as a Dealer Portal for companies that sell our heaters. They can easily access marketing materials, forms, images, logos, and so much more. It's worked extremely well for our Dealers and has accomplished exactly what we were looking for that gave a much more seamless look and feel with our website rather than sending people to a separate file program that does not look professional.

Vorteile:

I like that I have much more control over the user's experience than something like Dropbox. I can change color schemes with different logos with various templates and change the look of folders and much more. Having the ability to make pages like a web page is also very helpful. We also love the fact that it can be used as a subdomain so user's get a seamless experience with our website and domain name. It's also extremely fast to add a new user as almost all of our users require the same capabilities and the copy method as saved us a good amount of time.

Nachteile:

The only item I wish Filecamp would be capable of is to send emails to individual users with updates made in the system or an email update to all users.

The perfect solution for our asset management needs

Vorteile:

Easy setup, intuitive interface, excellent user administration and great sharing options.

Nachteile:

Integration with existing wordpress website would be ideal, linking our existing wholesale, distributors seamlessly to the files they require without leaving our website.

Great small business solution

Kommentare: My client has multiple users with different levels of permission. Filecamp is great because I can set up each group of people with their own access. I also love the ability to apply an expiration date because with this client, I need to keep things current. I also appreciate the ability to tag a search, which is really helpful when you have hundreds of assets.

Vorteile:

I like that it's super easy to set up and very affordable, while solving 90% of my asset management issues.

Nachteile:

I don't like that I have to upload files and then go back, find them, and add things like expiration date. It would be nice if I could do all that when I upload. I also have not found a "select all" option to apply the same information to multiple assets.

Does what it says on the can!

Kommentare: Filecamp allows us to save time in administering and sharing material with over 120 partners. The partners can simply self service and get pre approved material directly.

Vorteile:

The ease of setup and administration is very simple and the learning curve for users is very easy.

Nachteile:

none at this time. We haven't encountered a use case that is beyond the realms of the application

Easy-peasy

Kommentare: We are volunteers who call ourselves "advocates" meaning we wish to promote the entity we support, a non-profit. Filecamp is affordable for our shoe-string budget, accessible to any with the password and valuable to meet just what we were looking for.

Vorteile:

Very easy to use, Filecamp meets a particular need for our group of volunteers to share files used in promotions. Intuitive, so that a novice or casual user can navigate to find what they want and even technophobes can handle the admin tasks. It has a large storage capacity for the many photo files we have and most importantly for us, it is searchable and displays the content visually.

Nachteile:

This is just a personal peeve. I do search the file often and wish the search bar would refresh with each search and not retain the last word searched. That one extra little step to delete the previous search term is an annoyance.

Filecamp is powerful, simple to use, great value for money

Kommentare: Excellent. Support is the best we have seen from any 'software as a service' product, and we use lots.

Vorteile:

The ease and simplicity of set-up and of use. There is no complexities to it. Easy share files, based on permissions. You can brand as your own. Support responses are quick and helpful. It's also inexpensive - a low monthly fee. There are no contracts, either. It's a great model for both Filecamp and for us. Great for them, because they must know that users are going to stay on-board. We will!

Nachteile:

We like everything about it. We opted for the basic version because it has everything we need.. for now. There are some extra features we would like, that are in their more advanced versions, but for now very pleased with what we have.

Easy to use, feature rich and excellent value for money

Kommentare: Significantly reduced 3rd-party asset requests by making assets readily available with easy to manage permissions.

Vorteile:

Offers features that are only available MUCH more expensive DAM systems. Excellent storage options, highly customisable with great options for applying branding and great pricing.

Nachteile:

User interface is not the best, but manageable once you get used to it.

Great product!

Vorteile:

Filecamp was extremely easy to set up and has a very intuitive design. It's simple and effective for organizing images and files to easily share with my team.

Nachteile:

I wish it were easier to use the search tool to find images based off the file name vs. tags. I fully plan to tag each image but that is a long process for the number of images we have so in the interim being able to search by file name would be easier.

Great upgrades to new version

Kommentare: Very useable product, used to manage multiple types of file sharing with a good interface and easy branding ability.

Vorteile:

Speed, ease of use, intuitive interfaces.

Nachteile:

Ability to batch manage files for tasks such as deletion, etc.

Great product

Kommentare: Mass storage of digital media and racing replays.

Vorteile:

I'm glad we found Filecamp. We use this weekly to store racing replays and photos to share on our website and with customers. Very easy to use.

Nachteile:

Early stages of the product was more difficult to use but they have fixed issues.

Great Tool for Creating Internal Catalogs

Kommentare: It's great! It does what we need and the adjustable plans/price ranges allow for the flexibility to change as our needs change.

Vorteile:

Easy to organize, great tagging/search tools, straightforward admin interface. We use it is an internal catalog of creative assets, organized by asset genre folders, and tagged for keyword searching. It's been the right tool for the job!

Nachteile:

I wish it was easier to section things off for search purposes. The function might exist, but I've yet to find it.

Very satisfied

Vorteile:

Ease of use and overall look and feel: Cleam and professional. User management. But most of all, the customer service experience has been great!

Nachteile:

I guess you could get cheaper options, but will you also be satisfied with customer care?

Versatile and Applicable

Vorteile:

- The use of tags to easily locate photos and videos - Bulk actions - Customer service

Nachteile:

There isn’t anything that I dislike about Filecamp