DataCandy ist ein führender Anbieter von Kundenloyalitäts- und Geschenkkarten-Softwarelösungen für Restaurants und Einzelhändler jeder Größe.
Nutzerbewertungen filtern (19)
I love Data Candy
Kommentare: We now have information about our business that we didn't have before. We can react faster to our clients wants and needs. Thanks Data Candy!
I have definitely gained clients by offering rewards and gift options using Data Candy solutions. Customer support is great. Everyone is so accommodating.
Unfortunately the gift cards are not integrated with our POS system however integration is coming.
In Betracht gezogene Alternativen:
Amazing set up experience
Kommentare: Top notch
Set up support was amazingly good Best value for money
Required Zapier to integrate with QB desktop/enterprise but [SENSITIVE CONTENT] at Nicejob implemented a very good solution to automate, so not really a negative
Over priced, Poor Service
Kommentare: Terrible, terrible, terrible
ease of use, customer friendly, clearly written
Very poor service, very over-priced, penny pinching company
Loyalty that your customers would enjoy!
Paystone's loyalty and gift card program is extremely easy to use. Integrating into our existing point of sale software was painless, and their support team are an actual joy to work with. From the signing of the initial contract to the execution of our first loyalty transaction, Paystone held our hands to ensure that it was a seamless process. With constant updates to the software, new features are always being released, allowing us to stay fresh and relevant with our customer base. Our top 5 features: 1) Real-time security and fraud prevention 2) Branded customer loyalty and gift card portals 3) Customizable merchant dashboard 4) Flexible options for loyalty earn & burn 5) Multi-tiered Loyalty benefits, allowing us to better reward our most loyal customers.
We would like to see a deeper integration into the POS for inventory items.
Press'd Paystone Review
Kommentare: Very happy with Paystone and especially the customer service they offer. They are always available to hear us out if we have issues or questions and we feel very well taken care of.
The gift car functionality is easy to use from loading gift cards all the way to customer redemption. The reports are easy to run and they allow you to easily mine all relevant data, quickly.
We would like to sell digital gift cards that could be emailed out to our customers instead of having to mail them physical cards. This function is available but seemed a bit expensive for us. That said, we are a smaller operation so it could be priced fairly for the market.
A true Partner with integrity. DataCandy's team is top notch.
Kommentare: From project prep to migration and launch DataCandy supported every aspect of my org's requirements. Exposure to training, knowledge of data imports, approach to bug fixes, access to developers, access to top management, support and access to industry expertise were all smooth and excellent experiences. The task of switching from our old provider to DataCandy seemed daunting but they made it easy. Truly a customer focused organization. We hope to work with DataCandy for many years to come.
Ease of integration, scalability and ease of use.
Old time partners
Kommentare: We have been working with Datacandy for a long time and we have seen them explore and grow. They offer more and more services and understand the needs of their customers.
Support is very present
Some technologies don't work with our POS sytem.
Simple and intuitive backend Connected and integrated to our POS Simple to use for employees and customers Good customer support
New features could be explored and developed.
DataCandy Gift Cards
Kommentare: Just a few steps to get gift cards ready. I can train new employees to use it in just a minute!
It is easy and very efficient to get gift cards ready. Just a few steps and I can charge or reload gift cards easily. Training new employees to use it is very simple.
Loading the DatCandy on the device can take a few seconds. When you charge cards or even when customers need to use their own gift card, it is longer than using a Visa or Mastercard.
A Small Business' Best Friend
The simplistic and colorful interface is easy to read, you can go as in-depth with the data as you want, multiple pricing options
I wish that there was a mobile or tablet app, so it would be easier to access or connect to
I used Datacandy for two years and it's been amazing. Before then we couldn't track any giftcards that was sold by an employee. Their system really helped to make sure there wasn't any fraud.
It took us a little while to understand all the options that come with the system, but when you get a hold of it it's great.
They nailed it
Kommentare: The Data Candy team has gone above and beyond for our company more than once. The support side is also very responsive to get issues resolved.
The cloud-based software is easy to use from both an administration side and for the end user. The integration was seamless and fast with our POS system.
Overall it's one of the best Gift/loyalty software we have used, and have yet to find any issues with it.
I dislike the separate app.
Kommentare: I love the product overall, but it was an ordeal to get the app onto my debit machine, as Moneris had no idea about Datacandy at all. I also dislike you need to go into an entire new option to do anything with a gift card. It can hold up the checkout line, I would like it more if it was just an app running in the background, then if a gift card is swiped it runs the program instead of having to go into the app manually.
It's inexpensive, and works well.
I don't like having to go into an app on my merchant machine to do anything with gift cards.
Fantastic customer service
Easy to use! The team is swift in answering any questions or concerns and always provide peace of mind. 10/10!
Nothing so far! It’s been a great product and service!
Kommentare: DataCandy is a good software for a store who needs gift card services. The dashboard on the internet needs to be enhance with more fonctionnalities, reports and statistics, but works great for now. Creating personalized gift card is an easy task and the customer support is very good!
- Customer support - Personalized gift card - User-friendly
- Dashboard needs to be enhance - Reports and dashboard are too simple (not enough statistics and configuration)
Great customer support, Easy to use
Great customer support, easy to use. Easy to order gift card and customize them. Great quality gift cards.
Function and report in dashboard needs to be improved. DataCandy needs to add more report function on dashboard. The search function must be improved.
Datacandy Gift Card
Kommentare: Would prefer a more streamlined user interface for searching/updating/activating/deactivating/ gift cards on the back end. I find some of the processes arduous/tedious. Thank you
Kommentare: There staff are loving it and the integration with the pos is excellent. We do not have access to Back office yet but it is being handled by the office.
Easy frindly tool
Kommentare: Good support, great experience. Easy tool to use but I recommand to add more functionnality such as drop lists