Perfect fit for my organization

Bewertet am 5.2.2019
Kristin K.
Event Manager
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using Boomset has brought our badge printing process into the 21st century. It has not only streamlined registration (and reduced lines!) for our members, but has made it possible for staff in the office to help manage events that are hundreds of miles away, enabling our on-site staff to focus more on the event itself.

Vorteile: This software has a simple but very efficient user interface. I love how few clicks/taps it takes to get from one screen to another, and how simple troubleshooting (usually) is. Even the least tech-savvy users in our office find it easy to use. It is very portable, works with a variety of printers and devices, and customer service has always been prompt and helpful. We'll never go back to the way we used to do things.

Nachteile: There are times when their updates have bugs themselves, which interferes with our use of the app at events. There is also a lag time when you click on the check-in button before you can print another badge, which can be frustrating when you've got a line backing up. Setting up the Zebra printers can also be challenging if you aren't familiar with all the printer settings lingo.

Antwort des Softwareanbieters

von Boomset an 21.2.2019

Thank you so much for your kind words and feedback, Kristin. We¿re so happy to hear how using Boomset has changed your events for the better! We¿re constantly working to improve the functionality and solutions, though we try to provide as much notice and documentation to ensure the experience is as seamless as possible for everyone involved.

Boomset for Annual Conference

Bewertet am 27.12.2016
Kelley K.
Meeting and Event Manager
Pharmazeutika, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We used Boomset for the first time in March 2015. It was a huge success and many of the conference attendees were complimenting us on our new on site registration system. We began the process about 6 months before our event and found that Boomset was not only the most affordable solution to updating our on-site registration needs, but it also was the most user friendly! After choosing to use Boomset, we were able to quickly get set up even though our event has some "unique" needs and scenarios that we had to work through. The team at Boomset spent their time listening to our needs and helping us come up with the easiest solutions. We then were off and running and quickly learned how easy it was for our conference team to learn the software and then train others that would be using it on site. Once we were on site, everything was seamless. The badges printed quickly to keep traffic moving and no one stood and waiting in line for anything! This is was a first for us! We also were amazed with the QR codes on the badges and how easy it was to scan everyone into a program and it was wonderful being able to see how many people were already in the program on the scanners (without having to do a head count). Overall, our organization would highly recommend using Boomset. They are also always keeping up with the trends in the meeting industry to better improve their software and keep your organization on the cutting edge with on-site registration technology.

Vorteile: User friendly

Nachteile: Not much, but Boomset is always upgrading the software to fix any issues large and small

Antwort des Softwareanbieters

von Boomset an 27.12.2016

Thank you for your kind words and for sharing your Boomset experience, Kelley!

On-Site Badge Printing... I'll never go back to pre-printed name badges (if I can help it)

Bewertet am 10.4.2019
Danielle R.
Coordinator for Continuing Professional Education
Bildungsmanagement, 10.001+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: The use of this technology has revolutionized the way I think about running registration for events. There was a significant reduction in the number of staff needed on-site for the purposes of registration. This allowed us to pay attention to other things that required assistance. You know, things like, the internet isn’t working, the presenter is having issues with the microphone, the room is too hot/too cold. Typical event manager issues to solve.

Vorteile: We utilized Boomset to customize the Welcome screen for participants. From the time the participant pushed start until the time the badge printed 10 seconds may have passed and that’s being generous. After the badge printed, the most common reaction was, “Is that it?” followed by, “That was so easy!” We even got a tweet that read, “@NCDLI2019 self-service registration desks - how come no one has thought of that before! I love it. #nolineups #ncdli2019”. And what happened when a participant wanted to change the name of their company? Or their name was misspelled? They simply talked with one of our staff standing by, who logged into the Boomset app, made the change, and pushed reprint on the badge. There was even a setting that could allow participants to change this before printing!

Nachteile: The technology of course came with a price tag. However, I would make an argument that the approximately $4 you’re spending per name badge to have the technology is drastically reducing the staff time it takes to print name tags and stuff them into holders prior to your event. Not to mention that you don’t get a chance to reprint them, produce clean looking name tags for walk-in registrations, or eliminate the registration lines.

Antwort des Softwareanbieters

von Boomset an 11.4.2019

Danielle, thanks so much for this detailed feedback and your kind words. We¿re thrilled to have been able to ¿revolutionize¿ your event experience - and that of your attendees. Our team is always working to resolve pain points in the event lifecycle by continuously improving our features and services. Thanks again!

Boomset Saved My Life

Bewertet am 30.11.2018
Doly R.
Training Coordinator
Sport, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We use Boomset for check-in and registration onsite at our events. We love that we have moved away from pen and paper and toward a more professional look with iPads and printed name badges. On the last day of an event in October, I deleted my entire guest list with check-in data by accident. I had a minor heart attack when I realized what happened. I had just lost all of the information for our event. I called Boomset's customer support line and the representative was very calm and let me know she would look into it. She called me back not even 20 minutes later to let me know their tech team was able to restore ALL of my data. I cannot describe the relief I felt. One of the representatives and the Boomset team are my heroes.

Vorteile: It is very easy to use and works well for our needs.

Nachteile: Sometimes updates are made to the system and we are not made aware of them. We use Boomset three times a year for our events. If an update happened between events, I may not know I need to change my process until the day of the event. Which can be stressful.

Antwort des Softwareanbieters

von Boomset an 4.12.2018

Dolly, thank you for this valuable feedback. We strive to deliver products and services that are easy to use with stellar support to ensure you've got everything you need. We are consistently making improvements to our system to make each and every experience better but will do our best to inform you of updates.

The Boomset Way: A Single Solution for High School Hackathons

Bewertet am 8.5.2019
Daniel B.
Operations Director
Non-Profit-Organisation Management, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: When we set out to organize MatadorHacks, a 24 hour high school hackathon, we knew we wanted to take a different approach, one that aimed to create a better experience. One of the biggest challenges we faced was how to track our participants and how to ensure that all our sessions, panels, and meals accommodated them in the fairest way possible. When we reached out to Boomset, it became immediately apparent that the "Boomset Way" was one in which our vision could be realized with Boomset's platform.

Vorteile: Boomset's online portal and iOS app from the very beginning presented a clean interface allowing our staff to quickly access necessary information, settings, and guest lists. Their integration with hardware manufacturers such as Infinite Peripherals enabled our staff to use barcode scanners to check in guests, both into the venue and into sessions. Furthermore, Boomset's Smart Sessions allowed participants to view open sessions and register for them all from their online ticket (Which saved paper too!). All in all, leveraging the Boomset platform allowed us organizers to put more focus on our hackathon to create a better experience for our participants.

Nachteile: Boomset's various products, features, and integrations make it hard to choose any other event solutions provider. We had no issues whatsoever.

Antwort des Softwareanbieters

von Boomset an 9.5.2019

Daniel, thank you for this glowing review - proud to have been a part of your high school hackathon! We're looking forward to your future events and working with your community of talented young professionals.

Best event registration check-in platform

Bewertet am 27.9.2017
Alexis F.
Event Manager
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Creating easy event check in and avoiding lines. Hands-down the best event check in product I've ever used.

Vorteile: Boomset has the ability to wirelessly print a name badge from your iPad or iPhone in seconds. It's amazing for large events or small events and minimizes lines. The interface is super user-friendly and would recommend to anyone.

Nachteile: The only con of this product would be the integration to other registration platforms and manually uploading lists.

Antwort des Softwareanbieters

von Boomset an 28.9.2017

Thanks very much for your positive feedback Alexis! We work hard to make sure that our interface is easy to use and assures our customers successful events. Boomset currently integrates with a number of leading registration platforms with many more planned for the near future. Please feel free to reach out to support@boomset.com to inquire further.

AWESOME!

Bewertet am 7.9.2018
Angie K.
Sales Manager
Unterhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am a person that comes from an event planning background and almost every event has the issue of checking people in and keeping a tally of who is there and who hasn't shown up yet. I hate the whole "name tag" and "check the list" thing its so outdated and ugly so this was a great solution to that. We had over 150 guests that we had to check-in in a 15-30 minute window and then have everyone board a bus which they also had to find out after checking in with us and it was all so seamless. Everyone was happy in a good mood and wasn't at all annoyed by the process. CSR was amazing and give us a really easy tutorial of the app and we were on our way. It's very user friendly. Overall a great app and i love all the little features like adding the picture of the newlyweds at the start page and having guests make little finger pictures when they sign haha. Awesome software!

Vorteile: I was actually working with an event services company that used this app for a wedding and it changed my life. It made checking all the guests in so much easier and fun! My favorite part is having the guests take pics once they check in- I can only imagine how much the bride and groomed loved going through all of those funny "mugshots" of their families.

Nachteile: In the time that I used the app for the wedding my team and I came across no issues. As many of you know there are so many things that can go wrong in a wedding and this was our first time using this app so we were worried that there would be so many first time user issues but there were none! Everything went smoothly and seamlessly.

Antwort des Softwareanbieters

von Boomset an 10.9.2018

Thank you for your kind and energetic words, Angie! It's an honor to collaborate with those planning great experiences like you and the entire team of The Ride. We're always working on making our apps and platform efficient, easy, and fun, and we're very much looking forward to working with you again.

Orlando Magic

Bewertet am 11.6.2019
Katie D.
Event Manager
Unterhaltung, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Boomset has been great! We have been a customer going on 4 years now I believe and the customer service is always great and the software itself works perfectly for our needs.

Vorteile: it's very user friendly, there are lots of features to do as little or as much as you'd like within the software (print name tags, add photos to name tags, create special sessions, add QR codes to name tags). My favorite thing is that it prints name tags on site vs having to print in advance. Check guest in, print name tag, send to event!

Nachteile: Sometimes there are glitches with the software where it does not update in our app.

Antwort des Softwareanbieters

von Boomset an 12.6.2019

Katie, thank you very much for your kind words. Our team works towards ensuring an amazing event experience for everyone and our Customer Support team is there for any questions or concerns through it all. We are honored to continue powering Orlando Magic's events #TheBoomsetWay and are grateful for your continued business.

Boomset has greatly improved the check-in process of our guests.

Bewertet am 30.11.2017
Harrison S.
Assistant Manager, Volunteer Operations
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Boomset has greatly improved the check-in process of our guests. It is quick and simple to create an event and upload guest lists. The QR code scan option works really well for us when we check in our guests on-site. Downloading guest lists after the event is easy to do as well, especially with the report builder feature that allows you to select what guest information you'd like in your download. Their customer service team has also been available to us at a moment's notice when we have needed help. We have up to 10,000 guests at our events, so we definitely recommend Boomset for anyone searching for a large-scale check-in option.

Nachteile: Guest list downloads used to include a lot of superfluous information, but the new report builder option has taken care of that.

Antwort des Softwareanbieters

von Boomset an 1.12.2017

Thank you for taking the time to share your feedback, Harrison. We¿re glad the new report builder better accommodates NYRR. Looking forward to future events and creating a greater experience for your attendees!

Superior Customer Service to Match Excellent Product

Bewertet am 1.12.2015
Kelly P.
Marketing Director
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We started using Boomset earlier this year for our annual conference. We were very pleased with the initial set-up and after a few minutes walking through the system, found it very easy to use. We expected a complicated process since we were using a 3rd party system to track our registrations and then would be importing the list into Boomset; however, when we imported the list it was very easy to use and the reporting available to us were more than we expected.

The team at Boomset was also very helpful when it came to connecting us with the folks to rent equipment from and even custom name badges. The process was a little cumbersome at first to try to keep track of the different folks, but everyone and the software worked together seamlessly.

We then used Boomset for a brand new conference we were hosting later in the year and we ran into an issue the night before the conference. Given the hour (it was 11:00 p.m. at night Eastern) we expected to be scrambling the next day to try to fix everything. However we were very impressed that when we contacted Boomset at about 11:10 p.m. they not only responded immediately, but had 2 people working on our issue for us and were able to fix it within 20 minutes!

The system is very easy to use, the Boomset team is great to work with, their customer service is responsive and very helpful, and their partners are equally great! We will be using Boomset for our conferences again in 2016 and beyond. Very much recommend this product!!!

Boomset is the perfect addition to our events. It completes our visitor experience in so many ways.

Bewertet am 31.7.2018
Alicia A.
Event Coordinator Belgium
501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Boomset is the perfect addition to our events. It completes our visitor experience in so many ways. I really like Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Vorteile: I really love to work with Boomset because it is a user friendly system where you can win time and focus more on your event. Afterwards you can retrieve reports and analyse your event. The service and support is top notch, wouldn't want to work with any other Event Software.

Nachteile: Would just be easer for us if we could also order all hardware (iPods, printers, badges ...) with Boomset because of their great service.

Antwort des Softwareanbieters

von Boomset an 1.8.2018

Thank you very much for your feedback here, Alicia. We work hard to offer a great product so event professionals like yourself can save time and keep creating great experiences. Feel free to reach out to your account manager for more details regarding the hardware component.

Easy to use, great customer service, and always making worthwhile updates. A true event partner!

Bewertet am 5.6.2017
Katherine W.
VP of Conferences
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: The app is easy to share and use. The registration system is clean and well laid out, so even first time users can make sense of it. We switched from pre-printing badges to using the kiosk system and we will never go back! The lead capture works very well too!

Nachteile: As with all software, there's a learning curve when you first get started, but the support team is amazing and it's easy to learn quickly.

Antwort des Softwareanbieters

von Boomset an 6.6.2017

Thank you for taking the time to leave us your feedback, Katherine. It's a pleasure to work with you and the Professional Development Group. Here's to many future event successes!

We have used Boomset for our conference for the last few years. They have been great to work with.

Bewertet am 11.3.2018
Laurie K.
President
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Team can use it and once they are trained they really like it. The team showed up to assist us and that made the use so much easier.

Nachteile: Confusing for new staff. We could not have the badges preprinted as there was a hard time integrating it with other software.

Antwort des Softwareanbieters

von Boomset an 13.3.2018

Thank you for your feedback, Laurie. Our team has thoroughly enjoyed working with yours, too! Boomset is most often referred to as one of the most user-friendly systems and does integrate with many other registration platforms for added convenience. With feedback like yours, we can only continue to expand on these integrations and better the Boomset experience for everyone. Thanks again!

Great Experience with Boomset

Bewertet am 4.9.2018
Verifizierter Rezensent
Director of Events
Konsumgüter, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Boomset allowed our registration process to run smooth. This had been a challenge for us so having this easy to use software made the experience great for our attendees. The kiosks also looked clean and professional.

Vorteile: It was very easy to use. Our registration lines moved quickly and guests had an easy time checking-in. Our staff was able to help those that needed it with ease.

Nachteile: There are a minimal number of ways to search for data, just name and email. Would have been nice to search by an ID # or company name.

Antwort des Softwareanbieters

von Boomset an 5.9.2018

Thank you for sharing your experience! We are so happy to hear how easy and accommodating Boomset was for your event . Our team works diligently to provide the functionality and features that are most helpful to our customers and we very much appreciate your feedback.

Great Attendee Registration Experience

Bewertet am 17.8.2018
Jennifer B.
Director of Event Marketing
Marketing & Werbung, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using Boomset removed the headache of printing and alphabetizing badges, gave us multiple branding opportunities, and allowed us to up our game when it came to the attendee registration experience.

Vorteile: Boomset made our registration process smooth and seamless for our attendees. The extra functionality of being able to ask custom questions at check-in averted a last-minute headache for our registration staff. Boomset's customer service was readily available to walk me through the set up process in advance of our event and while on site.

Nachteile: The software is easy to use but not necessarily intuitive. Customer service did an excellent job of helping me out when I needed it, but I did need to rely on them for extra help.

Antwort des Softwareanbieters

von Boomset an 19.10.2018

Thank you for your review, Jennifer. It¿s amazing to hear that Boomset could resolve some of these pain points and manual processes for you and your team. The Customer Success team strives to deliver top-notch support and Boomset works hard to make changes/updates to the system so it gets easier to use each and every time.

This is the best and simplest check-in system on the market.

Bewertet am 21.6.2018
Jakob B.
CEO
Eventservice, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Easy badge printing and check-in. Good value for money!

Vorteile: It works offline so you don't have to worry about things breaking. Badges and printers are easy to set up. Boomset is so easy to use, you don't have to be very technical to get this going.

Nachteile: The Lead Retrieval App is a bit pricey, but it works very well. Wouldn't have mentioned it, but you asked :)

Antwort des Softwareanbieters

von Boomset an 25.6.2018

Jakob, thank you for taking time to share your feedback. Our goal is to make Boomset an easy and enjoyable experience for everyone, and we¿re thrilled to hear your success story! Richie, your Customer Success Manager, will reach out to further discuss LR pricing.

Boomset worked very well for our needs. The app was able to give us exactly what we needed.

Bewertet am 27.10.2017
Ethan C.
Business Systems Analyst
Krankenhausversorgung & Gesundheitswesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Reduced traffic bottleneck
Reduced waste of unnecessary name tags
Added professional-looking appearance

Vorteile: We were able to implement our use case with very little customization. Everyone was very impressed with Boomset's ability to handle large volumes of check-ins, as well as the slick appearance of the app.

Nachteile: Although the app itself was smooth, it took a while to set up a multiple printer configuration and we relied heavily on our own internal resources to complete this step. (Hint for those of you using multiple Brother-QL-820NWB printers: make sure the label cartridge is loaded properly into the machine and that the printer is set to the home page or the app won't "find" the printer. Very strange.)

Antwort des Softwareanbieters

von Boomset an 6.11.2017

Thank you for leaving your feedback, Ethan. Your Customer Success manager has been in touch to further discuss your review regarding the printer configuration, apologies for any frustration this may have caused you and your team. Thank you again for sharing your Boomset experience!

Excellent software for large events!

Bewertet am 11.1.2018
Katie B.
Events Manager
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: Very user-friendly, fast and easy to check-in many people at once. Their dashboard is very easy to read and refresh to see current attendee check-in stats.

Nachteile: I do wish they were integrated with Cvent, that would be a huge help! It can be tricky to have to manual add new people from Cvent when there are many people waiting to check-in.

Antwort des Softwareanbieters

von Boomset an 17.1.2018

Thank you for your valuable feedback, Katie. We¿re thrilled to hear you enjoyed using Boomset¿s user-friendly check-in and reporting. In regards to integrations, we like trying new things - let¿s discuss this directly with your Customer Success Manager.

Easy to Use Service

Bewertet am 16.10.2018
Elizabeth A.
Associate Director of Events
Bürgerliche & soziale Einrichtungen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Boomset has been helpful to us as we streamline and simplify our registration process for events.

Vorteile: Boomset is very attendee friendly. Our attendees have commented how easy it is to check in and get a badge at our events using Boomset. The design elements are easy to modify to match your brand. Their customer service is very responsive and always able to assist with any query.

Nachteile: The only downside is that it doesn't sync reports with our registration software. However, Boomset improved their reporting tools which does lessen this issue.

Antwort des Softwareanbieters

von Boomset an 19.10.2018

Thank you for this feedback, Elizabeth. Your attendee experience is so important and we¿re thrilled to hear they love #TheBoomsetWay as much as you/your team. Our Customer Success team aims to deliver the award-winning support as needed - and beyond.

As an integration platform, our team also consistently makes updates and new innovative features to make this experience as seamless as possible.

Wonderful registration platform!

Bewertet am 10.6.2018
Chelsea M.
Marketing Freelancer
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: What I love most is how easy it is to use and the time is saves for other members on our team to accomplish the other million tasks the day of event.

Nachteile: Can't really think of anything I dislike About this software. It continues to grow and develop as necessary.

Antwort des Softwareanbieters

von Boomset an 11.6.2018

Thank you for sharing your feedback, Chelsea. Automating processes and saving your valuable time is essential for us! As you said, we most definitely are growing and developing to better the software day by day. Thanks again!

Love the product

Bewertet am 9.3.2018
Brent P.
Evangelist
Computer-Software, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Fast and easy to use. Great with Eventbrite and syncing. Quick checkins and ease of use with Hardware

Nachteile: Limited pre-defined print sizes for labels for badges where we had a badge that was printed smaller than the print label would allow. We had to hand cut each label.

Antwort des Softwareanbieters

von Boomset an 15.3.2018

Thank you for sharing your experience, Brent. We¿re thrilled to hear your event check-in success story with our Eventbrite integration! The Boomset Badge Designer allots for differing size options in its carousel in order to make on-site printing as automated as possible. We¿re happy to add badge sizes for you - please reach out to your Customer Success Manager. Again, thank you very much for this great feedback for future events.

Excellent Event Management Product!

Bewertet am 20.2.2015
M C.
Team Leader
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Our organization discovered the PERFECT solution to event check-in needs! At our annual youth group event, we used BOOMSET to manage 400+ adults and students for registration and check-in. The application was extremely easy to use, efficient, and reliable. Parents and students raved about the professionalism and speed with which individuals were processed. Our event volunteers loved the simple touch interface on the iPads as well as the clear results BOOMSET provided--allowing the event team to easily see check in status and reporting. BOOMSET's ability to print sharp, customizable name tags added an additional layer of excellence and was seamlessly integrated into our printers. BOOMSET is every event planner's dream!

Excellent Customer Service, Easy to Use App - our sponsors were happy!

Bewertet am 10.12.2015
Andrea L.
Vice President, Operations
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: A mere 48 hours prior to our event last week, we decided to implement BoomSet lead scanning for our top sponsors. Even with this very tight turn around time, the BoomSet team quickly responded to our inquiry and had us up and running in no time. The materials on how to install and use the app were very easy to understand and our sponsors were very happy with the lead scanning, note adding and ease of emailing their lead lists to themselves at the conclusion of our event. BoomSet even went the extra mile to make sure their app was working seamlessly with our badge production provider (who is in Europe) while I was traveling to our event and was unavailable. Thank you Cassie and the BoomSet team...

Boomset was amazing. We've used other registration software and this was by far the most intuitive.

Bewertet am 12.7.2017
Giovanna V.
Event Coordinator
Eventservice, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Eliminated a registration/check-in bottleneck. Lower staff cost as the check-in process is self-service.

Vorteile: Speed and ease of set-up. Compatibility with Eventbrite. Reliable and accessible customer service/tech support. Extremely intuitive interface.

Nachteile: I wish there was an ability to receive on-site payment for walk-ins. For the walk-ins we had, we had to use a different system to receive payment and then add the conference attendee manually. A seamless paying, registering, and checking in experience would be very beneficial.

Antwort des Softwareanbieters

von Boomset an 12.7.2017

Hi, Giovanna! Thank you for your kind words. You can certainly capture payment through Boomset via Stripe or Authorize.net as the payment processor. Make sure to check in with your Boomset account manager to learn more about how it works. Looking forward to working with you again!

Didn't know we needed it until we got it!

Bewertet am 18.4.2019
Jessica C.
Trade Show & Events Manager
Baumaterial, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: From start to finish the entire BOOMSET team worked with us to give us and our members the best registration experience ever. We were thrilled with the product and the experience it provided.

Vorteile: Simple, straightforward and easy to use, the BOOMSET product was one of the easiest set-up experiences we have ever had. Our BOOMSET team helped us through the entire process and helped troubleshoot any issues that came up.

Nachteile: We look forward to seeing what new enhanced features BOOMSET will bring to the table

Antwort des Softwareanbieters

von Boomset an 23.4.2019

Jessica, thank you so much for this glowing feedback. Our team works diligently on our products and services so they enhance your live experiences and make valuable time invested efficient for everyone. We look forward to showing you what's up next for Boomset - thanks again!