Timesheets.com Erfahrungen

Great product to keep time

Vorteile:

Very user friendly. You can add sick leave time booked of and even holidays easy for hr department

Nachteile:

People have to pit in their own hours which make it difficult to know if they really worked those hours

A Comprehensive and Useful Timesheet Tool

Kommentare: Overall, I have been very pleased with Timesheets.com. It is a great tool for tracking employee hours and payroll information. It is easy to use and provides comprehensive reports. The cost is the only downside, but the features provided are well worth the price.

Vorteile:

Timesheets.com is an excellent timesheet tracking software that makes it easy to track employee hours. The interface is simple and straightforward, and it includes features such as overtime tracking and payroll integration. The reports are comprehensive and helpful, making it easy to analyze employee performance. I also love that it sends out automatic reminders to employees when they forget to submit their timesheets.

Nachteile:

The only downside to Timesheets.com is the cost. It can be somewhat expensive, especially for small businesses. Additionally, the customer support is not always very responsive, which can be frustrating when you need help quickly.

Old fashion and not friendly for users

Vorteile:

Copy hours from one day to another. Easy to add hours.

Nachteile:

Slow and not friendly for users. There is a very limited options of reports. It's not possible to copy the hours from one employee to another.

Timesheets is so easy to work with

Kommentare: Great Very Easy to Work With

Vorteile:

Whenever I have a question their customer service is always excellent

Nachteile:

I have no complaints with timesheets. ....

Great Product

Kommentare: Timesheets make it possible for us to get development hours for all our products since we couldn't get this information from Jira's out of the box time tracking feature. Finance is able to get these reports regularly and use them for Cap/Opex reporting.

Vorteile:

We love how easy it is to setup resources and projects within the tool and how intuitive it was for the resources using it. We were able to run both the employee and project reports and they were pretty easy and straightforward. The tool is a standard alone tool that doesn't have to be integrated with anything and that makes it so much easier to use without worrying about integration cliches. The price point is very reasonable and available without extra additions that could possibly ballon the price.

Nachteile:

I wish that we could run the employee and project report at the same time so that we can see each employee by project instead of one or the other. This could be a new feature added to the product but in no way a deterrent from the product.

Great produce and customer service

Kommentare: Great people to work with, and a very good, super-functional program with simple, clear-cut reports. I am pleased to have started with Timesheets.com.

Vorteile:

This was fairly easy to set up, with their staff transferring my client info in a report produced from my old time program. There were some small glitches, as with any new program learning curve, but the staff is very helpful, patient, and knowledgeable. We were up and running very quickly.

Nachteile:

I dislike having to enter a reason for editing a time entry when I goofed, but understand that in a much larger firm this would be a great help administratively.

Timesheets Review

Kommentare: excellent, money well spent so I can charge my clients accurately.

Vorteile:

very easy to use. Support is quick and helpful.

Nachteile:

only the fact I am probably not using it to it's full capability.

Help need a better one

Vorteile:

okay and tracking some but not all. auto for 30 min and not true

Nachteile:

I could see a problem with the auto feature on breaks

Timesheets Great customer service

Kommentare: I am able to call them and quickly get my questions answered. I am not on hold very long maybe a minute. They always get me squared away!

Vorteile:

I switched from Tsheets or now known as QuickBooks time because after QuickBooks bought them the customer support became horrible. Timesheets rocks in customer support and saved us money. This is why I switched.

Nachteile:

As with all software there is a learning curve but not bad. I just called our rep and he gave me the tips to collect my reports.

Excellent Tool - thank you for the support all these years!

Kommentare: Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.

Vorteile:

Ease of use and navigation. Fast and simple UI.

Nachteile:

Cannot think of any cons at the moment.

Accountant

Kommentare: Great

Vorteile:

Ease of use for staff and management. The reports are fantastic and easily customized.

Nachteile:

Employee set up is a bit cumbersome but not bad.

Good employee time tracking app

Kommentare: This is a great app overall but it just wasn't the right fit for our company.

Vorteile:

IF your willing to invest some time to set up the app it can be super helpful and make time tracking pretty much fool proof. Integration with Quickbooks was super easy. Importing customers and information from Quickbooks was also very quick and easy. Our employees found it easy to punch in and out and it keeps everyone honest. You don't realize how much money you are losing on payroll when you use paper time-sheets until you switch.

Nachteile:

We are a plumbing and heating company so we do a lot of service calls. This app is great but for a service company wasn't what we actually needed.

I am so grateful for this program finding me!

Vorteile:

+The ease of control as the admin-I can see everyone's entries and edit where necessary. +The mobile feature-my foremen can enter their time whenever it is convenient for them and I see their updates immediately. +Producing reports are so easy-it has cut down the sorting through our many Excel sheets to add up our project times by 1000%. We are a small company and did not want to sign up for expensive construction PM programs. This does the job for us without the high expense. +I also use the reports feature to calculate payroll hours...instantly-this has also saved me many hours. +Chat support is instant and they are very helpful and knowledgeable.

Nachteile:

-There are very minor details that TS could work on, when I run into them, I contact their customer support via Chat and make my suggestions. An example of one feature I have requested is that they add a line item displaying the date range on their 'Payroll By Account Code' Excel Reports. I can enter this in manually with no issue, it would just be convenient if it were already on the report itself. I already contacted customer support regarding this and she said she would send my request to the engineers of the program. I hope to see this feature updated, if not, I will continue to use this program and manually enter the date range. It is not a show stopper. I would be extremely sad if this program every closed down, can't live without it now.

Timesheets.com

Kommentare: Excellent. Easy to use and very affordable for what the program has to offer.

Vorteile:

It is very user friendly for employees. Employees of all ages can use it even if they are not technology savvy.

Nachteile:

Overrides are difficult to do, but not impossible. Employees sometimes can't clock-in due to some error, but its seldom.

Great for Government Contractors

Kommentare: Customer support is very responsive, and you can reach them through either a phone number or chat box that are both easy to find on the page.

Vorteile:

Very few products meet the government DCAA requirements for time tracking, but Timesheets.com does. There are some very expensive options that might be appropriate for large companies, but for a small (<10 employees) company, those options are not acceptable. Timesheets.com is affordable for a small business and has the features needed for government contracting. The user interface is fairly easy to learn. Employees can enter their time either from a laptop or their mobile device, which is convenient. Some websites that review these tools say Timesheets.com has no "app", which creates the false impression that you can't use it on your phone...you can use it on your phone by pointing your browser to the www.timesheets.com website, which has a layout set up for mobile devices.

Nachteile:

As a government contractor in a project-based work environment, the tools for setting up a project Work Breakdown Structure with multiple levels are fairly limited. The tools are good enough for a small business with project structures that are relatively small and simple, but are too limited for complex projects with a complicated WBS structure. I wish Timesheets.com would upgrade those tools.

I usually like!

Kommentare: Overall, I loved the save time and auto-save feature. I think it is one of the rare software that you can use for a long time and be satisfied. Also, thank you for your interest in customer service.

Vorteile:

If you need a web-based timeline, you can rely on this software. I like the overall quality. It is obvious that it is a company that cares about customer satisfaction, and they managed to evaluate the negative comments and make the software up-to-date and error-free.

Nachteile:

Since it is web-based, I sometimes have trust problems, but I have never had a negative experience in this regard. Since I've always been an obsessive person about trust, I think they will reach more users if they are updated on this issue. I think the general problem of the software we use today is the problem of trust.

I am using Timesheets.com for my salon and it's been extremely efficient and easy for me & the team.

Kommentare: Ability to easily capture employee hours and monitor online. Ease of use, for me as the administrator and for my employees.

Vorteile:

I really like how straightforward it was to set up for my employees, and how intuitive and easy it is for my employees to use everyday. It took them very little time to get accustomed to it, I feel confident their hours are being accurately captured, and it's easy for me to monitor and approve hours from wherever I am. I also really appreciate that it has an IP Lock feature; with many online systems that's not available or comes at a premium. Though I have a solid team, it gives me extra peace of mind to know my employees can only clock in and out from the salon computer. I have really appreciated the outstanding customer support I've received, from the time I was just considering using it (they answered all my questions), through setting it up, and even after I started using it, they called multiple times to check in to see if I had any questions or needed any further assistance. That's amazing service, especially considering I only have a few employees, so I'm not a large account for them. They truly care about every single one of their clients having a great experience with their product.

Overall, Timesheets.com has been a great solution for our company.

Vorteile:

I like the fact that I can run any reports I need, based on whichever variables I choose. I also like that I can set cost and bill rates for each person, and for each project. That flexibility is important in a consulting environment.

Nachteile:

I would really like the ability to copy profiles or create profile templates for setting up new users. It's tedious going through each new user profile to set all the parameters and permissions, when they are the same as many existing users. I would also like to be able to give supervisors access to view specific employees, even if they are not under their direct chain of command. Or for them to be able to view all hours entered for a specific project. (Often, the person managing a project is not necessarily the supervisor for all employees on the project. But they still need to see all hours entered for that project.)

Timesheets is a good alternative to other products

Kommentare: For the most part I am happy, but there are features I still do not know how to work and there are some things like the way the reports the hours but does not total each day and i cannot figure out how to see if ot was met. I found it once quite by accident.

Vorteile:

I like that it was fairly easy to use and the cost was reasonable And the support is very fast and effecient. Shout out to [sensitive content hidden] :)

Nachteile:

Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees

Perfect Product

Kommentare: I have used this produce for over a year and I have loved using it on my phone. I can clock in and out on my app and keep track of my time, vacation and holidays.

Vorteile:

This product is amazing. I love using it to track my time and PTO. I use the app so I can clock in and out right on my phone.

Nachteile:

I like everything about this product. All available right on my phone.

Great experience with Timesheets!

Kommentare: Our overall experience with Timesheets was great. We really needed support to get up and running and [sensitive content hidden] was there for us throughout the process. He was patient and pleasant to work with and really understood the ins and outs of the system.

Vorteile:

What I like most about Timesheets is the support. [sensitive content hidden] walked us through every stage of implementation step-by-step and trained our staff. I also talked to other reps on the Timesheets team while researching the best system and found everyone to be equally helpful. Great team. The cost of the service can't be beat. Not only is the per employee fee less than half (and sometimes a quarter) of the cost of other systems. Timesheets is not the most beautiful interface out there, but it works well and meets our needs. The smart phone interface is good and useful and having Timesheets has streamlined our timekeeping and expense process.

Nachteile:

The interface with QuickBooks isn't perfect and we had to employ some work-arounds that make the tool a little harder to work with. The portal is fairly intuitive, but not as nice looking as some others out there. The separation of PTO and project time is inconvenient for users and administrators.

Timesheets.com is a fantastic program for anyone that is looking for a website that is easy to manag

Kommentare: great website program

Vorteile:

What I really like best about Timesheets.com is how accessible and user-friendly this software is. I have had no problems using this software for business use. I also really like that the Customer Service is very helpful whenever we have any problems or delays. It's not that common to have Customer Service representatives go out of their way to help and support you when encountering an issue with their software, but the customer service reps at Timesheets.com go way above and beyond to make you feel like an appreciated customer--even after the issue has been addressed and fixed.

Nachteile:

There wasn't anything we disliked, and our company decided to try something else based on a recommendation from them. If we have to say something that wasn't helpful. I would have to say that it did not correctly track vacation hours. But it is possible that it offered that option, but we were unable the option. I really just done have anything negative to say about it.

Overall happy

Vorteile:

From a web browser, the site works great. I like the simplistic report generation and the organization of the archived timesheets.

Nachteile:

The interface of the website on a mobile device is not ideal. Unrelated to the mobile device, sometimes when reports are ran, it will automatically charge 1.5x the OT rate even when using an account code on a weekend. I originally thought it was due to the formula to start paying OT after a certain accumulation of hours, but I set that to a limit that has never been reached-so I don't understand why it occurs. My work around is to edit the timecard and use the regular rate, so when the program calculates 1.5x, the amount is correct.

Thank you for your Great Service

Kommentare: Excellent customer service.

Vorteile:

Customer service is OUTSTANDING! As a business owner, I only need to use the system when my office administrator is off, which means rarely. So every time I use it I have questions and every time our reps sign in and walk me through the process. Customer service is outstanding, always available, kind, helpful, productive and quick to reply. Honestly, if I was a regular administrator I would find the system very easy to use.

Nachteile:

The PTO and Vacation accrual does not calculate the same as our Handbook. However, the reps consulted with me so we could implement a workaround. It was a good solution.

Customer Chat & Support is the best!

Kommentare: Today, one of our employees had an issue logging in to her account and as a result got locked out. The administrator could not resolve the issue by resetting the password, either. I stared a Chat thru the Timesheets.com portal and spoke with Customer Service Agent, [SENSITIVE CONTENT] and he stayed on the Chat and also called me to get this issue resolved today. He would not let me end the chat until I was squared away. I appreciate his help tremendously and it was a pleasure speaking with [SENSITIVE CONTENT]Thank you so much!

Vorteile:

The use and set-up of Timesheets software is very easy for all

Nachteile:

At this time, there is nothing that I think can be improved. Everything so far is working