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Über Cubilis

Die Cubilis Online Hotelsoftware ist das perfekte Werkzeug zur Online-Verwaltung deines Hotels rund um die Uhr. Keine zusätzlichen Kosten pro Buchung!

Erfahre mehr über Cubilis

Vorteile:

Nicht verfügbar

Nachteile:

Nicht verfügbar

Bewertungen zu Cubilis

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,0
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,4/10

Cubilis hat eine Gesamtbewertung von 4,6 von 5 Sternen basierend auf 109 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (109)

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Nutzerbewertungen filtern (109)

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Gastgewerbe, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Thanks to more opportunities!

5,0 vor 6 Jahren

Vorteile:

Ever since we have used this platform we have been able to grow our business through other channels we didn't realise we could! It has been great and is very easy to navigate the system. Would not change for any other.

Nachteile:

Please look at reporting, as the system is capabale of collecting good data please add more reports.

Antwort von Stardekk

vor 5 Jahren

thank you, great tip on reporting, actually we will come up with Yields pretty soon !

Rudy
Hotel Manager in Belgien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good, experienced a whole new world.

5,0 vor 6 Jahren

Vorteile:

The lay-out and the idea behind it go easily together, in this way it makes a logical and functional system. Plus, managing all bookingchannels at once gives you so much extra time!

Nachteile:

To change settings yourself is not always easy, but then ofcourse there is the support channel to help you.

Antwort von Stardekk

vor 6 Jahren

thank you Rudy ! we keep on improving our product -

Markus
Chief Commercial Officer in Finnland
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Ok for simple user cases

2,0 vor 4 Jahren

Vorteile:

Cubilis channel manager works well for distribution of major OTAs booking.com and Expedia. The extranet is fairly easy to use.

Nachteile:

By having worked with half a dozen of different channel managers from the largest ones in the industry all the way to small providers, and being managing revenue and distribution for a hotel group, serviced apartment group and individual hotels I must say Cubilis channel manager is not my number one pick. Technically it is not the best solution in my experience for advanced revenue management and distribution. Sales process, onboarding process and support work ok but make sure they really understand your business case and truly aim for your success. Even though the service is ok my experience is the team is lacking transparency from support to sales. The account management team hears you but seems that they don't really listen. When problems occur transparency and taking responsibility would help a lot in order to fix issues but unfortunately this is something I did not experience with them. For some reason Cubilis continued to struggle with Airbnb from the start. In 12 months time they were not able to get the connectivity fixed. Make sure to double check the status of Airbnb connectivity if this is essential part of your distribution strategy.

Antwort von Stardekk

vor 4 Jahren

Hi Markus, Thank you for your review. It's a great value to us to receive feedback which we would always praise and use to optimise our service offerings and business models. Our goal is trying to understand the business cases of our clients and together we want to reach success. To achieve this, a good transparent communication between support, development, sales & marketing is key for us. Despite all the contact we've had in the last few weeks we have to agree that we disagree on some points. When we are speaking about the connection with Airbnb, this has been a decision made and formulated from outside our sphere of influence. We do support our partners with the needs of connectivity, which makes it possible to use the partners solution in a fully automated way. All of our other Airbnb users are all very content of the offered connectivity by Stardekk and have adjusted the way of working together with the partner as requested accordingly. Kind Regards, Team Stardekk

Admira
Marketing assistant in Slowenien
Freizeit, Reisen & Tourismus, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Channel manager Cubilis

5,0 vor 2 Jahren

Kommentare: Channel manager Cubilis works fast and without errors. We have not had a single overbooking since we started using it.

Vorteile:

It is easy to use and have a great support team. You'll quickly get to grips with all the features it has to offer.

Nachteile:

Scrolling through the calendar is a bit outdated, but you get used to it.

Erik
Managing Director in Curaçao
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Kas di Laman Apartments

5,0 vor 6 Jahren

Kommentare: After buying Cubilis our time managing our bookings became easier and faster.
It gave us cost reduction and the possibility to easy expand our realty booking management.

Vorteile:

The combination of the channel manager and the bookingplanner. Also the possibility to connect your website on both programs.

Nachteile:

Cubilis does not have a App version for on the phone or tablet yet.

Antwort von Stardekk

vor 6 Jahren

Thank you Erik !

Kasalong
business entrepreneur in Belgien
Gastgewerbe, Selbstständig
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

It's easy even for me who has no IT background. And when I stuck, service team is there to help.

5,0 vor 7 Jahren

Kommentare: I can have my business going with money saving

Vorteile:

User-friendly and commercially adequate for a starter. I have no background or knowledge about IT or website making but Cubilis manages to have what I need just to launch my booking engine for my B&B

Nachteile:

the ability to adjust the look and feel of page, this is quite limited, for example we should be able to download our logo to the booking engine

Antwort von Stardekk

vor 7 Jahren

Hello Kasalong, it's a great pleasure for us to read that our system is working fully to your satisfaction. Thank you for your feedback, that is much appreciated! We will be in touch with you to show you how to adapt the look & feel. For example, the logo can be added to the Cubilis Booking Engine and to the confirmation e-mails.

Capucine
PR Manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Cabilis has always been used in our hotel and we are absolutely satisfied with it

5,0 vor 8 Jahren

Kommentare: The plus side really is the fact that the program is very complete.
All needed functions exist and customer service is always helping quickly and nicely.
The only downside is that we feel like we could do lots of stuff on our own but don't actually get training to do it.
As we don't wan't to make mistake because of their potential catastrophic effect, we tend to rely on customer service a lot.
It would be nice to have a tutorial book provided.
This would be time saving for the customer service and interesting for us as we don't have any budget for trainings.
Thank you all!

Antwort von Stardekk

vor 8 Jahren

Hello Capucine, thank you for your feedback, happy to read you're satisfied - about training, we do organise some workshops - free of charge, you are always welcome to join - please do call our support team if you need an extra personal training - regards, VIncent

Franky
Owner in Belgien
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Very to the point support team and friendly staff.

4,0 vor 6 Jahren

Vorteile:

low level. to the point. It does what it has to do. The support team is very helpful as well as staff. Keep up the good work!

Nachteile:

Look & Feel can improve. Can't wait for the 'app' as used on a smartphone is inappropriate. Drag & drop features. Hands-on training for starters is the best and a must to feel confident.

Antwort von Stardekk

vor 6 Jahren

thanks Franky - pretty soon we'll be launching our APP :) and new Cubilis SKIN - do have a look at Bookingplanner,.. brand new, and very easy to use

Alexandre
Manager in Portugal
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Amazing customer Support! Super Easy to Use! Many Priceless functions!

5,0 vor 7 Jahren

Vorteile:

Very Easy to use! everything is very intuitive! you will learn very easy to use this Software! compared to others that We have used her at our Office! Their customer Support is very easy and quick to deal with

Nachteile:

Could be a bit more graphical. but all in all its an amazing software! I wish i had found this 3 years ago!

Antwort von Stardekk

vor 7 Jahren

Thank you for these kind words! We are happy to read them and we are looking forward to a long partnership!

JOHAN
CEO in Belgien
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

A lot of time winning and les paper printing !

5,0 vor 7 Jahren

Kommentare: A lot of time winning and clear view !

Vorteile:

This is , the fines t hotel software i see in my live , easy en clear to use , gratulation to the creators good syncronisation with iphone, ipad and desktop !

Nachteile:

May be more rapport detail, price by room etc

Antwort von Stardekk

vor 7 Jahren

Thank you !!

Wendy
Reservations and Sales Employee in Niederlande
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Very user friendly system that ensures availability and prices can be quickly and easily updated, wh

4,0 vor 8 Jahren

Kommentare: Cubilis is an ideal tool for us to maintain and update prices and availability for more than 10 booking sites at once. Updating is quick and easy and guarantees all agents receive the same price so there is never a problem with price differences for guests.
Together with the booking engine on our website, it ensures us to get many direct bookings, bypassing agents that ask a lot of commission. The extra options, like offering packages, showing photos, writing own texts, are a definite plus. Just like the customer service by phone or email from the dedicated team.

Antwort von Stardekk

vor 8 Jahren

thank you Wendy !!

Marije
Marketer in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

A MUST for hotels!

4,0 vor 8 Jahren

Kommentare: Cubilis from Stardekk is a nice product! We love having it and it is a MUST if you want to be visible on multiple websites. The support team is always happy to help you. They are very quick in their answers, very nice, and solve problems! The ease of use could be better; sometimes it is very complicated to add a rate plan but overall it is a nice product and I LOVE to use it!

Jo
owner - GM in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

excellent service and modalities, easy to use

5,0 vor 8 Jahren

Kommentare: Pro: easy to use, inlog and modify, credit card details secured
Con: changing of the pasword required every 3 m

Antwort von Stardekk

vor 8 Jahren

merci Jo !! changing the login password is necessary within PCI - to keep your data safe - sorry for that, but we prefer having safe login.

Kurt
Owner in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Really great app

5,0 vor 8 Jahren

Kommentare: I am working with cubilis for 4 years and i am really satisfied with the possibilities.
I would recommend this to every hotel owner, It takes great care of the external channels for reservation as booking.com.

Antwort von Stardekk

vor 8 Jahren

thanks Kurt !!

Katja
Gastvrouw in Rumänien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Direct commission free bookings boost! With the most helpfull customer service...

5,0 vor 9 Jahren

Kommentare: Super to get more direct bookings through your own website.
No more double bookings because of the use of just 1 system that links everything.
And the most friendly customer support ever!
Thanx to the whole team at Cubilis

Suky H
Hotel Manager in Niederlande
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Very Satisfied! Recommended!

5,0 vor 9 Jahren

Kommentare: The Cubilis channel manager is very good. Super easy to use. The product quality & value match our need perfectly. Most importantly, the team offers the most efficient and best customer service!

Peter
Owner/Manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Excellent software and professional team

5,0 vor 8 Jahren

Kommentare: So happy with the the booking engine and other products and services of Stardekk.
An excellent ,friendly and very professional staff !!!
Peter Wittouck - Brugsche Suites - Belgium

Antwort von Stardekk

vor 8 Jahren

thanks Peter !

Magda
Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

practical for overview of reservations with the different booking engines

3,0 vor 8 Jahren

Kommentare: not easy to use and fill out the forms, good service when calling for help.

Antwort von Stardekk

vor 8 Jahren

thank you for the review Magda, reading your remarks, you should start using our Booking Planner - regards, Team Cubilis

Didier
Owner in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Perfect. We could not live without Cubilis.

5,0 vor 8 Jahren

Kommentare: The perfect system to keep your availability in touch with the reality. The system helps us save up to two hours of work every day.

Antwort von Stardekk

vor 8 Jahren

dank je Didier !!

Nathalie
manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Very useful and good overview of all reservations

4,0 vor 8 Jahren

Kommentare: Sometimes a training would be easy for some topics

Antwort von Stardekk

vor 8 Jahren

dank je Nathalie ! leuk te lezen - sowieso organiseren we vaak - gratis - workshops, je bent steeds welkom hierop !

Tania
Manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Super!

5,0 vor 8 Jahren

Kommentare: Very easy to use. Good help for preventing overbookings. Whenever a there's the smallest problem, it is solved at once.

Antwort von Stardekk

vor 8 Jahren

bedankt Tania !!

Marjolein
Reservations manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Good

4,0 vor 8 Jahren

Kommentare: We have à small hotel and an app for mobile phones would be nice!

Antwort von Stardekk

vor 8 Jahren

thank you !! mobileversion coming this year !!

Katrien
zaakvoerder/owner in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

innovation en super service

5,0 vor 8 Jahren

Kommentare: Very helpful, easy in use and every year renovation (followings the needs of the time)

Antwort von Stardekk

vor 8 Jahren

bedankt Katrien ! :)

Camilla
Director in Niederlande
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Easy

5,0 vor 8 Jahren

Kommentare: No comment. And it is too much to ask for a reply like this. I am very satisfied, so what more do you want?

Antwort von Stardekk

vor 8 Jahren

merci Camilla !!

Viviane
Manager in Belgien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

It's super, great

5,0 vor 8 Jahren

Kommentare: No further comments. I'm very happy with Cubilis and cannot work a day without it.

Antwort von Stardekk

vor 8 Jahren

bedankt Viviane !!