Overall, a good solid basic QMS software

Bewertet am 27.7.2017
Rasean H.
Quality Director
Medizinische Geräte, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
3/5
Kundenbetreuung
4/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Allows an early stage medical device company to get off of paper records and into electronic arena. Makes record keeping and trending much easier. No more hunting down a CAPA plan. With Grand Avenue, it's either been completed or it hasn't. No more losing paperwork.

Vorteile: Most of the modules within Grand Avenue are very easy to use. It is also very easy to print records for an audit.

Nachteile: There is limited flexibility with Grand Avenue (you cannot create additional process flows, only what is offered out of the box). The reporting is also very limited.

Antwort des Softwareanbieters

von Grand Avenue Software an 11.8.2017

Thanks for the review, Rasean!

The feedback is valid: We've designed our product suite primarily targeting ISO 13485 customers, and each module (e.g. CAPA, Complaint, Document Control, Training, etc.) delivers an out-of-the-box process that is intended to help customers deploy a solution that's easy to validate and keep up-to-date. To accomplish that we've traded some flexibility for a more structured framework that's easier to test and validate each time we release a new version.

Anyway, thanks again for the review/feedback, and we look forward to working with you again in the future.