ManageEngine Mobile Device Manager Plus Erfahrungen

Einfache Installation (Cloud) und sehr einfache Bedienung

Kommentare: Wir sind sehr zufrieden und lösen damit unsere onPromise Lösung von Apple endlich ab.

Vorteile:

Enthält alles was man in einem MDM braucht und läuft problemlos auf allen iOS Endgeräten.

Nachteile:

Bisher habe ich keine Nachteile gefunden!

Testversion

Vorteile:

Kioskmodus und Remotesteuerung inkl. Portalnutzung intuitiv

Nachteile:

dass kein automatisches Device Ausrollen inklusive ist.

Overview of ManageEngine MDM Usage

Vorteile:

The enrollment of the device is very much comfortable, it has also got user friendly UI which eases the usage. The wide range of feature available for device and application management. Device details and application details are easily available.

Nachteile:

Nothing so far, I have been using the MDM from recent times and learning all the tools and features available in it. Till now have not found any trouble.

Manage Engine MDM || The ultimate leader in MDM industry

Kommentare: Overall experience is 10 /10, this product made my MDM administration task very easy. Thank you Manage engine for this wonderful product.

Vorteile:

I like this product due to multiple reasons, including ease of setup and administration, user friendly application, quick enrollment of IOS and android devices, less expensive when you are comparing with other products, remote administration capabilities etc.

Nachteile:

To be frank, I am still using this product and I am so much satisfied with it, Hence I don't remember any drawbacks of this application until now.

In Betracht gezogene Alternativen: Kandji

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: Due to the free tier availability we chose this product at the beginning, then we decided to stick on it due to its capabilities and inexpensive behavior's.

I highly recommend the ManageEngine Mobile Device Manager product for managing mobile devices

Vorteile:

Managing and controlling company-owned mobile devices through an MDM product is much easier. MDM has been very useful in office environments with high employee turnover. I always prefer technical controls over administrative controls, which is why I highly recommend the ManageEngine Mobile Device Manager product

Nachteile:

I didn't find anything that not helpful in MDM so far

Deployment of Android Devices

Kommentare: We are able to track out tablets remotely.

Vorteile:

I like that the program has an easy to use web interface that allows me to geolocate all of our tablets in the wild and send out announcements to them. I like that I can remote lock the devices and change the passcodes remotely.

Nachteile:

I d not like that remote access is an add on cost on top of the crazy high price of the yearly licence this came as a shock and was not communicated when we signed the contract. I am also not a fan of their support team that seems to never understand my questions and instead of offering support keeps sending back my email with a request for unrelated information. This even happens with sales.

ManageEngine Mobile Review

Vorteile:

Great tool for managing iOS devices and app deployment. Integrates well with Apple Business Manager. The ability to customize groups, users, and enrollments provides the flexibility needed to manage multiple devices, users, and departments. The security protocols were easy to configure and provided the level of security required for our organization.

Nachteile:

I feel the deployment process is cumbersome when working with ABM to sync devices. It would be nice to distribute a one-size-fits-all template to a device.

In Betracht gezogene Alternativen: Esper und NinjaOne

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: The software had a web portal that had the features I was looking for

A great MDM - Worth the move from our MS product

Vorteile:

The settings and abilities are, so far, lightyears beyond what Intune was able to do, in terms of locking down devices and making them both more manageable and more secure.

Nachteile:

Importing devices from one MDM to this new platform is a bit clunky and not necessarily intuitive, however their Support team, who was available by chat right on the same screen, was a huge boon and was ready with screenshots and clear directions.

ManageEngine Mobile Device Manager Plus, nice tools

Kommentare: Easy to use, simple administration interface, all good although some details could be improved

Vorteile:

Easy-to-use, easy-to-learn administration interface.

Nachteile:

Deploying applications does not always show all applications

Great MDM for Apple Devices

Vorteile:

Ease of use and the functionality. Also that I can create a policy within the console directly.

Nachteile:

1 - Remote control does not work, only remote. connect/view 2 - Location tracking is not set by time, but by distance. No way around that unfortunately.

In Betracht gezogene Alternativen: Hexnode UEM

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: Pricing and ease of use were the main components to this decisinon.

MDM - Manage Engine

Vorteile:

Great good features that most. Good customer support very easily reachable by chat.

Nachteile:

Interface can be a little confusing at first time. once we are working after that it's easy for us.

Amazing Product

Vorteile:

The ease of use, affordability and overall quality

Nachteile:

The installation process was challenging

Guided set-up, easy to understand and use.

Kommentare: Easy to set-up and deploy. Easy to cross-train personal to manage.

Vorteile:

Setting up a new MDM can be challenging. ManageEngine's MDM was easy to set-up as a stand-alone product. The steps were carefully explained to help guide the process of setting up needed accounts to assist with getting iPads managed and supervised.

Nachteile:

Love the Remote View feature, but of course Remote Control would be better. Right!

In Betracht gezogene Alternativen: Jamf Pro

Warum ManageEngine Mobile Device Manager Plus gewählt wurde: Ease of Use, $$$

Zuvor genutzte Software: IBM Security MaaS360

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: Allowing us to use multiple platforms more than the iPads we are setting up now.

Easy to decide - super fast to set up

Vorteile:

super easy to setup trail, 100% no need read any docs (with some experience with MDMs), super fas device deployment

Nachteile:

ManageEngine Mobile Device Manager Plus has old-fashion interface...

MEMDM PLUS - Simpley Powerful

Kommentare: We are a custom Industrial and Commercial Android tablet provider. We support our clients who use MDMs and we recommend MDMs for clients to consider.

Vorteile:

The system guided me quickly and seamlessly through creating creating a user, its group and associated policy straight into provisioning the device with just a few minutes. Quickest setup I've ever experienced.

Nachteile:

We deal with a number of AOSP based non GMS supported boards running any number of Android Releases between 7-12 and working with AFW/Google Enterprise has been a challenge.

In Betracht gezogene Alternativen: Hexnode UEM, Esper und Cisco Meraki

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: We have some very important clients who are using MEMDM. We want to delight them.

Does what we need it to do. While alittle rough around some edges, this MDM shines by its features.

Kommentare: The ability to manage our mobile devices effectively and efficiently in a work and school environment.

Vorteile:

Easy to setup with a relatively straightforward dashboard layout. Where as a handful of other MDMs I have trialed are a bit overly-feature rich and have awkwardly placed menus, ManageEngine's MDM layout is one that makes sense, and integrates all of the things that a school district like ours needs. While trialing this product on a half dozen android tablets, they were a breeze to lock down, and we were able to group them up and drill down and apply policies on group and individual basis' with out too much struggle at all. Geo-tracking, Android Apps for Work Integration, individualized and group-based app approval, but also curating a custom app store, swift QR Enrollments, and user assigning are all big things we need in a MDM. And of course, a few hidden gems like the web clips, and the integrated remote monitoring are wonderful additions to a otherwise comprehensive device management platform.

Nachteile:

Only a couple concerns with the product itself. For some, the policy profile layout can be a bit overwhelming for some. We only have 5 schools, but certain things require a new profile for each minor change, like 1 profile for each WiFi profile you have to deploy, and each webclip requires its own as well. While straight forward, it can get make the profiles page a bit messy as you keep adding on to them, and should changes need to be made, going back between them can take a bit of time. Small thing, but a critique none the less. Another small critique is we had some issues connecting via the remote monitoring. Either it's our network or the service, but we were only able to get it working a couple times, and it requires a couple steps of user interaction to start the session more than I would like. The only noteworthy concern I experienced, & I will speak with a Customer Service rep for more info, is that I experienced a policy / app syncing issues on more than 1 occasion during deployment. During initial enrollments, I had instances where apps did not get downloaded to the devices, I had policy's that would not refresh despite manually refreshing them on the tablets themselves, and twice when I decided to remote wipe the device, the device did not wipe, despite it marked as removed from the console - where I then had to manually remove the mdm app from the tablet itself via a override code.

Regarding the MDM...

Kommentare: Overall positive and we will likely end up using this product if the cost of renewal is reasonable.

Vorteile:

1) Does not rely on access to an internal server, which greatly improves our ability to manage the devices. 2) Reactionary geofencing is powerful for devices that should not be roaming 3) Multiple App Versions of a single app would allow for easier testing access 4) Naturally provides KB articles for suggested fixes when an issue is encountered 5) Allows for out-of-the-box setups for VPN configurations than our current solution

Nachteile:

1)Requires a user be assigned to each device (Can be done on enrollment). Nearly 1000 of our devices are assigned to our individual stores nationally, not any single user. We will have to create dummy users for each store location and tie the devices to them. 2) A user can wipe any additional information loaded to a device, such as asset tag # etc. by resetting all content and settings on their own device making the system lose this critical information. The device can re-enroll, sure, but that information is now gone. 3) Considerably complex menu navigation. 4) No option that I could find to manage time frames for iOS updates. It is either full send or nothing. This SEEMS like it should be possible if the deferred time period is less than 90 days by toggling the device between 90 and the actual deferred period within the acceptable time range.

MDM is the best alternative to manage multiple devices with Microsoft, iOS, Android platforms

Kommentare: Easily accessible interface, ease of use, I have been working with this product for more than 3 years and this means something

Vorteile:

Easy management of the device fleet, use of the application on several devices at once, the possibility of remote user support, secure work with samsung knox, quick resolution of the issue when contacting support.

Nachteile:

Sometimes there are problems with installing the application with apk files (not from the Google store), the appearance of bugs in new versions when updating.

Made my life massively easier

Kommentare: The management of our devices all round the UK was easy to setup and is rolling out now. Our primary concern is to minimise suppor calls, and this software allows us to remotely control the device, the applications installed, system updates and all other issues we come across on a daily basis. This means we can proactively push the latest version of our software out to all the tablets when it is released, saving us the hassle of having to talk end users through the update process. plus we can lock down the problem users to kiosk mode and completely limit their access to anything but the work applications. Our customers also have their own applications that they use, and we can manage these on behalf of our customers, offering a much more streamlined, yet personalised service.

Vorteile:

I have more than 200 tablets around the UK with local councils. With Zoho I can remotely update the company software, lock problem users down to kiosk mode and stop them from watching TVPlayer on their lunch and using all the data allowance. Everything is in a single system, unlike Knox, is much simplified over other systems and even a total novice like me managed to pick it up in the space of a day or two.

Nachteile:

There's a few things we'd love this to do... Remotely push json files to a set directory on the SDcard, and the one thing that knox has over ME, allow us to set the layout of the home screen. But the premium for Knox is not worth that single feature.

Why I Use ManageEngine MDM

Kommentare: Since the product was new to me. It did take me a little while to understand how it works. The product has been rock solid. The support that you have with a person through KB articles is phenomenal. You're always a phone call away when you need support.

Vorteile:

This MDM solution provides all the bells and whistles that I need. It is also very easy to use for administration. The integration with ABM makes things so easy. Since we're an Apple shop ABM integration is a must!

Nachteile:

The only con that I can think of is making sure your certificates are up to date. This is a security procedure that is extremely necessary. However, if you don't use the software often like daily or weekly. You need to make sure that your certificates for ABM don't expire on you.

Secure and managed - Easy life of an IT admins

Vorteile:

Easy life of IT administration regarding to mobile, BYOD devices.

Nachteile:

Complexity for Non-Technical Users: Mobile device management solutions like ManageEngine MDM often require technical expertise for initial setup and ongoing administration. Non-technical users may find the learning curve steep and may require assistance to fully utilize all the features and functionalities.

Great Product

Vorteile:

Ease of licensing with the universal license model

Nachteile:

Nothing so far. We have been using if for a little over a year.

In Betracht gezogene Alternativen: TeamViewer Remote

Zuvor genutzte Software: SysAid

Worth the time

Kommentare: I really liked the tool. Overall easy deployment. Easy app distribution. I would definitely recommend the software package.

Vorteile:

This management tool is relatively straight forward. Distributing apps and managing devices is much easier to setup and utilize over some others like Microsoft Intune.

Nachteile:

I had some issues with remote access of the devices but at least it was an option.

In Betracht gezogene Alternativen: Cisco Meraki

Gründe für den Wechsel zu ManageEngine Mobile Device Manager Plus: Price and functionality

Great Product!

Kommentare: Overall we are pleased and excited to utilize ManageEngine on a daily basis.

Vorteile:

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Nachteile:

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

Notification Function

Kommentare: we are still trialing it and have not had suffucient time to see if we will get what we need from it for managing Lenovo TB-X505X Android Tablets on kiosk mode.
we are cannot set a policy that prevents screen timeout.
we need to be able disable the device from being switched off using the power button whilst on kiosk mode.
recieve notification from devices going offline because of battery ran out or network connectivity.

Vorteile:

The control and management of devices that are in kiosk mode is great and the ablility to lock the device to a single network SSID. The enrollment process take a few minutes, I was able to migrate 10 devices to manage engine MDM in the live environment from another maganement software in an hour, If you think that's not impressive I don't know what is.

Nachteile:

Notification on device going offline, devices and geofence would be useful.

In Betracht gezogene Alternativen: Kiosk Browser