Primalogik Erfahrungen

Easy to implement and easy to use 360 feedback solution

Kommentare: After reviewing several potential 360 feedback tools and trying the free version of many of them, Primalogik 360 was the best fit for our company. This service is definitely worth the money we paid for it. The product is extremely easy to set up and implement. The user experience is very intuitive so there was very little training we needed to do to roll out this tool. The automated email reminders and built in reporting features made it really easy to track who had responded and who had not. The last time we did this we tracked it all through excel spreadsheets and compiled everything manually. This was much easier. There is a feature that compares a single individual to the aggregate results of all others who were rated using the same survey. It also indicates if that individual was an extremely high performer or low performer which is helpful from a comparison perspective. Custom surveys are really easy to set up. The variable privacy settings are a great feature. It helped us facilitate a truly anonymous review process which resulted in truly candid and useful feedback. There are a few areas where I believe the product could be enhanced to facilitate and streamline the delivery of the 360 feedback results. 1. The output PDF consolidates the feedback really well but the default font size is quite small. An option to vary the size of the output text would be nice. 2. It would also be helpful if the admin users had the ability to edit/remove individual comments. We did not need this functionality too much but there were some instances where a reviewer left a comment that was not appropriate to share with the person being reviewed. There is no easy way to exclude this comment before producing the default PDF. A solution for this would also be great. There was another issue that I came across which was that during the survey building process there was no way to add a descriptive text field that you might use for an introduction or header. I reached out to the service department of the company and they were very responsive and actually implemented a solution to this issue before I rolled out my surveys. I am not sure if the company will always be able to address issues this quickly but it was nice to see how quickly they responded to client inquiries and found solutions. I reached out a few times during the first week while I was setting up the product and received very quick responses from the service department.

User Friendly with Excellent Customer Service Support

Kommentare: I had a very hard time (about 2 years off and on) finding a software that would give me everything I need for tracking and managing employees in the restaurant and bakery industry. Somewhere along my off and on again search I came across Software Advice who provided 3 different companies and ended up getting Primalogik. I've been using them for about one month give or take for several businesses and so far it works great!

Vorteile:

1. Mulit-manager input for all employees - I don't have to assign a cashier to one manager. Being in the restaurant industry managers work with almost all cashiers and therefore need to be able to add notes to everyone and not just the cashier they are assigned to. 2. The price is reasonable compared to all the other companies out there. 3. Its simple and direct, gets right to the point and is super user friendly. 4. It summarizes all mgmt evaluations into one final evaluation for the employee. 5. I can use it on my cell, laptop, computer - great for on site staff as most of them use it on their cell phones. 6. Have the options to turn everything into spanish. 7. Customer support is great! They really work with you to give you what you need and if they don't have it they find a way to try and implement it. 8. Free trial to test it out.

Nachteile:

1. I had to put all my upper mgmt team with the HR privilege in order for them to have access to all staff and be able to write in each file which works great but having all upper mgmt with HR privilege allows upper mgmt to go into other mangers files which can cause major problems. Currently we are looking for solutions and are leaning towards opening up another account just for upper mgmt without the HR privilege. 2. Journal entries don't have set categories where employees can simple click on a category such as Late, No call no show, bad conduct, etc. However, they are already working on that which goes back to one of my PROS - this company really listens to you input/needs and try to find a solution.

It's a good solution if you need a basic feedback software

Vorteile:

It covers our basic needs in terms of feedback/performace reviews. For the users it's quite clear and easy to use.

Nachteile:

It could be much more functional, with a nicer and clearer organization and interface. It looks vintage.

After much trial and error I'm so glad I found Primalogik

Kommentare: We looked at many other platforms, none of which really met our needs. We already have a carefully crafted set of competencies for each of our staff roles and wanted to make sure that these were reflected in our appraisals. Most platforms we looked at felt like we were trying to put a square peg in a round hole.
Primalogik allowed us to create exactly what we wanted since it allows the user to modify templates as required.
We literally pulled the plug on a launch of our performance review process with 24 hours to go and swapped to Primalogik because we liked it so much more that the provider we had previously opted for. The customer service for Primalogik has been excellent. Always there when you need them and provide quick answers that solve the issue immediately.

Vorteile:

The simplicity of use for this software is why I love it so much. I could literally pick it up and start using it with barely any guidance, demo or learning. It does everything that I need for our annual and year round performance review processes. I really like the fact that the appraisals can be tailored to exactly what we were trying to create, not feel like we were trying to force our appraisals into a format / template that someone else had designed.

Nachteile:

The only question that I have repeatedly had from staff is regarding the anonymity of 360 degree feedback. While we can control these settings, it might be an idea to have this clearly shown for staff when they enter the 360 degree feedback request.

Great Value and Excellent Service

Kommentare: My overall experience was positive. Our representative and is stellar - super responsive to all of my questions, he made things work for us, and he's very friendly. With their company being small, we ran into some concerns briefly with the contract, but executive was able to get everyone on a call quickly and we worked it out in a matter of days. The tool is very secure with many options for anonymity. You just have to go into every page and read everything to ensure you're checking the appropriate boxes for what your org needs. And even still, you're bound to have questions, because the "teams access" feature is a bit confusing. Some access still didn't allow access. The reporting is good. Easy to follow. I like the charts and comment sections and how it's organized. The reporting features are great, and I like the comparison feature. I appreciate the tool giving participants auto-reminders every few days to complete their survey and it provided the Administrator with regular progress updates. Overall, great tool! Small kinks that can be improved - but I HIGHLY recommend.

Vorteile:

I like that Primalogik is not overly complex to use. While it did take a few times to explain how the tool worked before my HR Administrators were comfortable with it - ultimately it is fairly easy to navigate. I appreciate the reporting features offered and the comparison feature within the tool. The price is inexpensive, so that is definitely a pro.

Nachteile:

The tool is somewhat manual - not highly intuitive. "Teams access" feature was a bit confusing.

Excellent tool to address 360s, Goal and Performance Management and more!

Kommentare: Primalogik provides incredible customer service, always answering my questions within hours. They provide additional solutions or workarounds to any items I bring up, and are respectful in their communications. It was a breeze to get started and we were able to see benefits almost immediately!

Vorteile:

We originally purchased Primalogik for the 360 review capabilities. We quickly moved into using opinion surveys, daily health checks, goal and performance management and more.

Nachteile:

We have provided feedback on a few items that I would like to see as an HR professional, including space to easily upload and store resumes and more flexible security roles.

Great performance management tool

Kommentare: We have just completed our second round of Primalogik 360 feedback reviews. The process is extremely helpful in providing information to help employees see where their coworkers really appreciate them, while at the same time offering the opportunity for valuable conversations about areas need improvement. By referring back to the previous round, employees get encouraged when they see improvements in their results. The flexibility of the questionnaire build tool reduces the amount of time it takes to create meaningful surveys. There was also significant time savings with the process of handling performance reviews. What took a couple of weeks of almost dedicated time was accomplished in far few hours. The back and forth process also created a performance discussion between manager and employee rather than a monologue dominated by the manager. Having all of the information online and available to the individual managers makes it easy to utilize too. Being allowed to try it out for free was also great. By the time we were though our trial period, we completed our process but the value we received was enough that we subscribed so that we can maintain continuity for the next year and beyond. The support we received from Primalogik is extremely strong. We wanted a few custom ratings and they turned those around within an hour of requesting them. They also helped us to understand how to use the system in an optimal way.

Consultant's back pocket toolkit

Kommentare: Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question.

Simple User Interface with Robust Back End Reporting

Kommentare: I am an HR manager supporting 3500 employees. We do not do 360 reviews regularly, but was looking for a solution for an individual and stumbled across the Primalogik product online. I was impressed by the simplicity of the layout, how intuitive the dashboard was, and when the process was over, how the reporting facilitated a constructive conversation between myself, the subject of the feedback, and their direct supervisor. Customer support was excellent, and I thought the pricing was very reasonable. All in, I'm a fan and will use the Primalogik platform again. I would also recommend to colleagues without hesitation.

Vorteile:

The easy, simple, clean, and intuitive user interface. The ability to customize the question library. Simple reporting, with breakdowns showing how many responses fell into which answer.

Nachteile:

I thought the standard question library was a little sparse. I think there is room for more 'boilerplate' stuff here that gets a baseline on those being assessed.

Easy day-to-day use

Vorteile:

The tool works as it should to review others. When sending 360 Reviews to managers, it cleanly creates a file. Batch operations is great.

Nachteile:

When any org changes need to be made it is tedious and not fluid. You must make changes for one user in multiple locations on the site. The Department section is messy as well.

Primalogik feedback 26 Aug 2016

Kommentare: We have run a 360° appraisal the first time in the company and also the first time with Primalogik in H1-2016. We had set up the questionnaire by ourselves and are now reviewing where the questionnaire needs to be adjusted further. There were no problems to handle the SaaS tool neither from employee nor manager side.

Vorteile:

The possibility to design the tailor-made questionnaires, also to create surveys. The newly created function for managers to make notes related to the employees being evaluated during the period. This is very helpful.

Nachteile:

We miss an extracting function where we can summerize the individual results in one spreadsheet. The filtered appraisal results had been collected by hand in a spreadsheet to compare the employees in one department, to see on one view how the peers had evaluated them, to figure out the difference between the manager and peer evaluation.

Highly recommend

Kommentare: Highly, highly recommend.

Vorteile:

- Intuitive, easy to use, great value for $$ - saved so much time and energy - feedback from our staff was that they loved it - loved the different options for anonymity

Nachteile:

Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen?

Excellent customer service

Kommentare: Many times businesses offer canned solutions through software without customer service to back up their use. If something doesn't seem to work right or if you don't know how to do something, you may be referred to some cryptic knowledgebase. Not so with Primalogik. Their customer service is excellent. I have found them to be available both by phone and live chat and extremely helpful. So far, we're very pleased with the software itself. It provides an excellent way to review staff and conduct 360's.

Outstanding Service & Easy to use

Kommentare: Over the past years I have implemented many new HR systems and the Primalogik system has by far been the easiest to set up and roll out. The customer service is excellent! I highly recommend this product. Overall very easy to use

We had a paper based system before. It was very cumbersome. Doing a 360 evaluation brutal

Vorteile:

Appreciate the summary page. As a GM - it is quick and to the point. Getting reminder emails of upcoming revues and evaluations helps me plan my week.

Nachteile:

Would like a grammar checker. It help with errors like typing however having a grammar check would be great

Check out Primalogik

Kommentare: I chose Primalogik from over 70 other vendors who were also offering a web based 360 and annual review tool. Primalogik stood out immediately to me as it was an easy to use system, it had all the functionality I needed and when it didn't, Gabriel helped me customize many features to meet my business needs. The Primalogik tools are offered at a great price and I'm very happy with my decision to use this product.

The tool is very easy to use and good platform for documenting data.

Kommentare: Great way to quickly generate performance feedback and basics of career planning. Also like the ease of storing information.

Vorteile:

Easy to fill out and to review with team. With no training, I was able to login and start my own review and set up that of my team. The tool is very intuitive. I like the ability to build on functionality over time - ie start with general surveys and add in goals etc. as you go.

Nachteile:

General survey is too general. I suspect we will need to invest in survey customization. Would be helpful if there were options for customized surveys based on type of business - eg. consulting

Affordability and easy to use

Kommentare: I have been using the software for 2 years now and found it to not only be set up but extremely powerful when you have a service based business. With all the struggles that come with small business Primalogik allows me to incorporate a fantastic performance management system and it is extremely affordable as well. I have recommended it to many small businesses I know and will continue to do so!

Easily create employee evaluations

Kommentare: While employee feedback is an important part of employee performance management, it can easily be skipped by managers due to the difficult nature of compiling results and ensuring anonymity and confidentiality of results. Primalogik 360 seeks to make this process easier by creating forms pre-populated with the criteria many businesses use to evaluate employees.

Vorteile:

Easy to use, notification reminders make it easy to remind supervisors

Nachteile:

Pricey, especially for small organizations

Easy to use and learn yet very efficient.

Kommentare: I used Primalogik360 to peer review two distinct groups of about 12 people in total. I ended up sending 54 peer reviews to be completed. The whole exercise would have taken me between 15 and 20 hours more had I just used what I did a few years ago, i.e., Excel spreadsheet with graphs and manual pivot tables. This tool allowed me to focus on the task at hand and my employees; getting the burden of the administration and distribution out of the process of capturing valuable peer reviews.

Primalogik Review

Vorteile:

Ease of use, workflow and features. Simple integration with existing HR system (Bamboo). All in one performance management solution.

Nachteile:

Nothing comes to mind. The product satisfies all needs.

Very easy & intuitive

Kommentare: Really positive, easy and simple.

Vorteile:

The ease of use, you do not need enormous amounts of training to be able to use the system. The interface is clean and actions are straight forward. Ryan Dowdy is great and always on hand to help.

Nachteile:

Report element could be more advanced, especially dashboard. Would be good to be able to tailor report scoring not just comments.

Thumbs up on product

Kommentare: I think your product is very easy to use and will hope to use them in the future. Our company had to downsize and so we can no longer afford, nor do we need the product:-(

Great product, easy to use, great support!

Vorteile:

The ease of use. Very simple to set up and use reviews, 360's and goals.

Nachteile:

Reporting could be a bit easier. We have a specific requirement for employees to enter goals. I wasn't able to run a report based on who hasn't entered goals yet so had to export the whole thing and do some consolidating and filtering.

Tom's Review

Kommentare: Customer Service has been top notch. Anibal and the team are very responsive and always willing to help with whatever we need.

Vorteile:

Anonymous feedback

Nachteile:

Hard to customize