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Über Ordoro
Das Rückgrat deines E-Commerce-Unternehmens
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Nutzerbewertungen filtern (77)
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Nutzerbewertungen filtern (77)
Simple Software from caring people who truly understand what you need
Kommentare: I was looking for a solution to support my business and the Ordoro software and have been a pleasure to work with. For their software, it was easy to implement, they have robust user manuals and videos that makes their system very simple and intuitive to use. The learning curve is short unlike other complex systems. The workflow is logical and makes a lot of sense. They try to get as closely integrated as possible to other systems and I can appreciate the great software they have built. Their customer support is stellar and hands down some of the kindest people that are truly there to help you. I've asked some pretty basic questions and I'm surprised at how patient and responsive the team is there. It's easy to see how they stand out as most SAAS solutions are to on board you and then basically forget about you. This company is different, they are essentially an extension of mine. That's how SAAS should be.
Vorteile:
5+ Customer Support Simple System that is truly well thought out Awesome USPS rates Super Simple
Nachteile:
Greater drop ship support such as attaching shipping labels and warehouse location inventory levels
Excellent App and Excellent Customer Service To Back It Up!
Kommentare: I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.
Vorteile:
-Easy to navigate and user friendly interface. -Technically advanced and professional level quality. -Great features(especially the deep discounts off of regular USPS rates!) -Fantastic customer service for all your technical questions. -Many features that can be added on an as-needed basis. You only pay for what you need which is great! -Affordable -Reliable technology
Nachteile:
I honestly cannot think of any at this time.
great app !
Kommentare: Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner!
Vorteile:
Friendly technical support and service Fast customer service Desire to add features Works as advertised
Nachteile:
No reseller program;rarely, some easily solved glitches when upgrading software
Been using Ordoro for years and couldn't be more grateful.
Kommentare: Ordoro handles all of our shipping. Our brand, My Magic Mud, has gone from 1 location to 270 in a 9 month period and this solution has grown with us. For the price, there's nothing out there I'd rather use. They also save us a lot on shipping with their discounted USPS rates. I have no affiliation with them nor reason to write this review other than out of gratitude for the technology they've created that allows my little startup to compete with large companies.
Vorteile:
It's unbelievably functional for the price. Saves on shipping as well. Ship fast and in bulk in seconds. I can process and ship out a hundred orders in just a few hours. Great pricing packages for small to medium size operations. Integrates well with BigCommerce and Amazon. Good inventory tracking. Constantly updating functionality.
Nachteile:
I'd like to see more control over saving customer profiles. When I type a customer name, it saves the data and populates fields automatically, but I'd like to save changes and have control over what it future populates for easy reorder management. Doesn't have any good system for accounting that I could find. I also think Ordoro needs to provide some solid reporting mechanisms. But none of this stuff should be a deal breaker for any startup, smaller operation. Definitely not robust enough for larger companies or major fulfillment centers, but this software was created to empower the little guy!
The best all around inventory and shipping management program
Kommentare: We are a startup company that is rapidly growing. Ordoro helps us manage our inventory through several sales channels. The Chat box allows us to ask questions which the Ordoro team answers very quickly. The inventory management systems allows us to sell the same product over several different channels while keeping the inventory live and up to date on all the channels. The program automatically loads up the orders for the day, once we get in the office in the morning its just open and start, no waiting time on loading orders, just open and get to work. The packing list section provides all packing lists with ease, also providing a pick list with quantity and area of the Item. The Product Order section is very easy to work with, I use the low inventory of products section in order to see what products need a resupply, it is as simple as click order more enter a quantity and boom your PO is ready. We create several PO's over the course of the day, the program knows which items go to which PO without any mix ups. I have used programs in the past that mix up the products in PO's leaving my suppliers very confused. Overall, Ordoro is the best program out there for your growing business, it allows growth through dropshipping, inhouse shipping, it also uses a dashboard to keep track of daily sales, shipping costs, total orders, monthly sales, and the most sold item. Ordoro is also a work in progress and the staff is very open to hearing new ideas that can help with streamlining your business process. I would recommend Ordoro to every Ecommerce business out there, whether small or large Ordoro saves you and your employees time.
Great App, Amazing Customer Service!
Kommentare:
We use Ordoro to integrate our warehouses with various channels and to write-back accurate stock levels.
We're really happy with the service so far and we look forward to developing more integrations in the future as we expand our business to new territories.
Vorteile:
Ordoro's customer service is first class, no problem has been to small for them to take on for us which we really appreciate. Ordoro's kitting options have made fulfilling our website bundle orders really easy.
Nachteile:
We're looking forward to using Ordoro for more integrations with FBA warehouses worldwide. We'd love to see an overall view of our stock by warehouse in the future.
Ordoro: Great Order & Inventory Management Software!
Kommentare: We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro.
Vorteile:
Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team
Nachteile:
The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.
Maybe the best customer service anywhere!
Vorteile:
Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro!
Nachteile:
Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users.
Ordoro lives up to the hype
Kommentare: Ordoro Basic is exactly as promised. A comprehensive system for managing orders and shipping. Since I started using Ordoro, my orders have gone out faster, my shipping costs have gone down significantly, and fulfillment of orders takes up a much smaller portion of my day. The best part about it all is that my customers are happier and much more likely to leave favorable reviews, reorder, and try different products we order. Life was hard before Ordoro! I feel like now I can tell those old man stories like, "back in my day, we didn't have Ordoro. We had to copy and paste recipient addresses from Amazon to USPS.com through 15 miles in the snow uphill." Now orders are processed, labels are created and customers are notified in two clicks.
Vorteile:
Great customer service Faster order processing Higher return customer rate Less time and headache
Nachteile:
None yet. So far Ordoro has completely changed the way I do business
Exceeded Expectations
Kommentare: We use Ordoro every day, and besides their easy to use platform their customer service is top notch! After vetting a number of platforms similar to Ordoro I couldn't be happier with our decision.
Ordoro
Vorteile:
The shipping feature is great and easy to use, it allows you to track your shipments and reduces your Inventory automatically
Nachteile:
The only thing I would like to see improved is for the location to show without having to open the product information
Ordoro
Kommentare: Really great. [SENSITIVE CONTENT] in support is awesome, she is patient and very helpful!
Vorteile:
The inventory tracking software is a lifesaver!
Nachteile:
There are still some things about making return labels that could be easier.
My Magic Mud runs on Ordoro
Kommentare: I can bulk print shipments instantly thanks to Ordoro. I've been able to scale up my business knowing full well that I can handle even enterprise level order numbers. I've been selling online for years and before this technology existed, shipping took hours! From beginning to end, I can now ship 60 orders in an hour. Ordoro gives me the ability to manage inventory levels across multiple channels. It a system with a very fast learning curve. Plus, customer service is fast and very nice. Their new pricing makes this option a No Brainer. If you just need to use Ordoro for volume shipping, it's now only $49 a month!!! I was paying $200 and still thought this was a good deal. They are innovating constantly, and now you can enable more options for a higher rate. They are literally saving their clients money. I'll stay loyal to them as long as I'm selling online. My company is called My Magic Mud, look us up.
Service After You've Closed Your Ordoro Account?
Vorteile:
There is a willingness to serve with Ordoro that is rare in business today. I had to close a company due to distributor misrepresentation. Several months later, after closing the Ordoro account, I had to ask for records when an internal backup source failed. Ordoro produced the records I needed when my account was no longer active. There were no questions and no delay. Great "former" customer service.
Nachteile:
I didn't find anything lacking with Ordoro services.
One Step Beyond
Kommentare: I admit it, I'm hard on vendors and I can't afford not to be. When you're sending out over 100 orders a day, sometimes more, you have to be on your game. It's customer's first, vendors last! Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast. Ordoro support calms me because they have the unique ability to listen, then act, efficiently creating a solution for my business. I like doing business with Ordoro because they walk the talk. Not many can!
Vorteile:
Ability to listen and understand my issues! Support feedback is patient. Solutions will follow.
Nachteile:
Unable to read my mind, but then who can?
Great Product and Awesome Support
Kommentare: It has only been a few days, but I am impressed with the service provided so far. They have built a great product that is not only helping me keep my inventory in sync across amazon, ebay and my own web site, but also allows me to process the online orders I receive from all the above channels in one place, including branded packing slips and shipping labels. Like any other software, there are kinks here and there, but the awesome support more than makes up for it. Last time when I contacted them with suggestions regarding their interface, not only did I get a detailed response from them the same day, but the founder of the company himself took the time to write to me. This is one of the benefits of working with a small company and the reason why I chose ordoro.
Ordoro is Best of Class for Order Management
Kommentare: Jagath called me when he launched the company and asked me to try out Ordoro. I did not think much about it because I was a reseller for Stone Edge Order Manager and had many of my Shopsite customers using it. With a few more calls from Jagath I was convinced to try it. I never looked back and have used it for all my own stores and my clients stores. I highly recommend this tool for anyone managing a Shopsite or other compatible ecom store. Yo will not be disappointed. No support contracts and the support is great.
Vorteile:
Cloud based No support contracts They actually consider feature requests Affordable
Nachteile:
No reseller program
First Time User
Vorteile:
You're able to view order's info in just a few clicks.
Nachteile:
I was only able to use Ordoro less than a year and mostly used for product and information checking only. So for those 2 features, no issues at all.
Great customer service
Kommentare: We use this app for our business and have been very impressed with the level of customer service. We are an ecommerce site for gourmet small batch food and have quite a few warehouses we ship out of. As our company has grown, we have worked hand in hand with Ordoro staff through updates both on our own site and have seen several useful changes in the app. Ordoro support always gets back to us immediately and often goes above and beyond to address any issues/concerns we may have. The great support team behind this app really makes this it an asset for our company.
Ordoro Basic
Kommentare:
Our favorite part of Ordoro is the customer service. Our inquiries are responded to very quickly, and we're taken care of as much as possible.
The software is easy to use, and is very self-explanatory. For everything that doesn't make sense, the guys at Ordoro will walk you through the process.
We use Ordoro for multiple shipping warehouses at various locations, and for multiple shipping carriers. It all works flawlessly and seamlessly.
Simple and Clean Interface
Kommentare: When I just started, the Ordoro website interface looked way too simple for any complicated online transactions. But after I integrated Ordoro with my Amazon seller account, my inventory management became so much easier that I couldn't think of my life without it. I'm so happy that I found this unique and powerful yet extremely easy to use tool.
Excellent Service - Fairly Robust Functionality
Kommentare: We were pretty happy all around. Every once in awhile something an issue arose but we were always able to get ahold of someone (sometimes even their CEO) to help us resolve the issue quickly. We have had our fair share of operational struggles and Ordoro was definitely a step in the right direction! Highly Recommend.
So easy to use
Kommentare: I use to Had write all of my order from each site I sold on but that quickly became difficult ordoro works with all of the sites I use and offers shipping discounts!
The drop shipping solution I was looking for
Kommentare: For what I need to do Ordoro is just perfect. It is easy to use, it does what I need (drop shipping) and the monthly cost is reasonable.
![Gregrey](https://cdn0.capterra-static.com/profile-images/linkedin/ae67d8d9aa803513e09a211b0b86325f.jpeg)
User of Ordoro across 2 different businesses / industries
Kommentare: We love the support and the fact that they are based in the US. The whole team is fantastic! The only point where I think Ordoro could better themselves is to get someone in there who has plenty of merchant experience (preferably having used the product). Some problems we would run into on the merchant side would be approached in a very linear sometimes cookie-cutter way by the support staff. Having been in the product dealing with actual orders and issues daily for the past 3 years, I sometimes felt that I knew a better way to attack a problem than their team did. That being said, never have I been let down or unassisted by the Ordoro team. Their service is top-knotch, and they have made some huge strides. Proud of them as a company and love the team.
Vorteile:
It is simple to use, integrates with top dogs, keeps track of inventory great (love the kitting).
Nachteile:
It can sometimes be a bit tricky to get new features approved in the dev pipeline.
Antwort von Ordoro
vor 3 Jahren
Hi Gregrey! Thank you so much for the kind words and we're thrilled to hear you're enjoying the platform. Looking forward to helping you manage fulfillment and inventory for years to come!