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Über Ordoro

Das Rückgrat deines E-Commerce-Unternehmens

Erfahre mehr über Ordoro

Vorteile:

Nicht verfügbar

Nachteile:

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Bewertungen zu Ordoro

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,5/10

Ordoro hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 75 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (75)

Gregrey
Gregrey
Director of eCommerce in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User of Ordoro across 2 different businesses / industries

5,0 vor 3 Jahren

Kommentare: We love the support and the fact that they are based in the US. The whole team is fantastic! The only point where I think Ordoro could better themselves is to get someone in there who has plenty of merchant experience (preferably having used the product). Some problems we would run into on the merchant side would be approached in a very linear sometimes cookie-cutter way by the support staff. Having been in the product dealing with actual orders and issues daily for the past 3 years, I sometimes felt that I knew a better way to attack a problem than their team did. That being said, never have I been let down or unassisted by the Ordoro team. Their service is top-knotch, and they have made some huge strides. Proud of them as a company and love the team.

Vorteile:

It is simple to use, integrates with top dogs, keeps track of inventory great (love the kitting).

Nachteile:

It can sometimes be a bit tricky to get new features approved in the dev pipeline.

Antwort von Ordoro

vor 3 Jahren

Hi Gregrey! Thank you so much for the kind words and we're thrilled to hear you're enjoying the platform. Looking forward to helping you manage fulfillment and inventory for years to come!

Tor
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

My business would have failed without Ordoro and its customer support

5,0 vor 3 Jahren

Kommentare: It was the single most important element of my successful e-commerce business that ran for fun years until COVID hit. Then supply issues and inventory delays forced me to shut it down. I'd still be using Ordoro today if I didn't close due to COVID.

Vorteile:

It's easy integration with multiple online retails Automated shipping confirmation directly to Amazon NEVER had a problem with a label misprinting address, postage amount, shipping rate...etc Customer support was outstanding - three separate issues could have hurt my Amazon account health if not resolved and Ordoro support fixed each instance in less than an hour Never had to deal with an unplanned system outage

Nachteile:

nothing - as close to a perfect product for e-commerce as I've every used

Antwort von Ordoro

vor 3 Jahren

Thank you so much for all of the kind words! It was truly our pleasure working with you. We're so glad you loved Ordoro as much as we do.

bob
Verifizierter Nutzer auf LinkedIn
Tiefbau
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

great app !

3,0 vor 8 Jahren

Kommentare: Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner!

Vorteile:

Friendly technical support and service Fast customer service Desire to add features Works as advertised

Nachteile:

No reseller program;rarely, some easily solved glitches when upgrading software

Benjamin
Lab & Logistics in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ordoro - a workhorse with bang for your buck

5,0 vor 3 Jahren

Kommentare: Ordoro has helped us grow seamlessly through our past few years.

Vorteile:

Ordoro is a solid platform for inventory management and shipping fulfillment. It is easy to use and gets the job done.

Nachteile:

Although these features are more consistent with much more costlier options, I wish Ordoro could track Lot Codes on Goods Receipts (and through to fulfillment).

Antwort von Ordoro

vor 2 Jahren

Thanks so much, Benjamin! We pride ourselves on being easy to use and we're so glad you've been able to experience that. We look forward to helping you manage your business for years to come!

Arron
C.E.O. in Bahamas
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Simplified Shipping

5,0 vor 4 Jahren

Vorteile:

The software linked perfectly to my couriers and made shipping simple. I didn't need to input anything, and all of my labels were created automatically.

Nachteile:

Setting up the automatic printer wasn't as seamless as I would like.

Yamisi
CEO in USA
Gesundheit, Wellness & Fitness, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great product

5,0 vor 2 Jahren

Vorteile:

I really thought the onboarding and the customer service was exceptional because they gave me all the tools and tips needed so that once it was completed, I was confident and knowledgeable enough to navigate on my own. The software also gives me great analytics and works well with my sales channels.

Nachteile:

The UI could be a bit better. If you have a long list of products and are looking at a specific item, say on page 3, for example, then go back, you have to start from the first page as opposed to the page you were currently on.

Antwort von Ordoro

vor 2 Jahren

Hi Yamisi! Thank you so much for taking the time to share your thoughts on our software. We're incredibly grateful for your kind words as well as input! We look forward to supporting your business for years to come as well as continually improving our software to fit your needs.

Jacki
Owner in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using Ordoro was a game changer for us!

5,0 vor 8 Monaten

Kommentare: I'm so glad we started using Ordoro years ago. Ordoro has saved us time and company resources as we meet he needs of our online customers.

Vorteile:

The team was very attentive to the needs of our specific business and helped us get things set up properly right from the start. Ordoro makes our daily order and inventory management run very smoothly.

Nachteile:

A little better reporting would be nice. However, we have other ways to get the information we need.

Dan
Dan
Owner in USA
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

I've been using Ordoro for 5 years now and don't even consider looking for other options

5,0 vor 2 Jahren

Kommentare: Makes shipping for orders from serval marketplaces and with several shippers easy.

Vorteile:

Easy to set up. Accurately imports all orders. Makes it easy to add internal/external notes for coordination. Customer service is spectacular. I call or email and get a very timely response and solution.

Nachteile:

My only complaint is if I pack orders around 11 pm CST and try to generate a scan form, sometimes it won't work. I try not to be packing orders at this time so I've never even mentioned the issue to Ordoro.

Antwort von Ordoro

vor 2 Jahren

Hi Dan! We are so grateful for the past five years and hope to work with you for many more!

Dennis
Dennis
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Ordoro - Rockstar Employee

5,0 vor 8 Jahren

Kommentare: We are a small eCommerce business in the RV parts and RV Accessories space www.MakariosRV.com. We were at a transition phase for growth and could not really justify the expense of an additional employee, this is when we began our search for an intangible approach versus a tangible. Ordoro represents our latest employee and removes the human error factor. IT takes a little time to setup, but after setting up - it is fantastic.

Vorteile:

Processing purchase orders directly from our eCommerce platform. Creating shipping labels from different carriers and printing them and then the software goes one step further and updates our eCommerce platform with the tracking numbers. Sure, other software performs similar tasks and this software Ordoro excels with the above mentioned tasks with very little effort on our behalf. Rockstar employee just happens to fit in with the rest of the team!!!

Nachteile:

One improvement would be the final step in the process and this would be obtaining the tracking information from the vendors the purchase orders are pushed with a call and push back into the eCommerce platform. This will be the Bugatti in the SaaS platform.

Tom
Tom
Business Development in Kanada
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Excellent solution for inventory, order and shipping management.

5,0 vor 2 Jahren

Kommentare: [SENSITIVE CONTENT] and [SENSITIVE CONTENT] were both incredible in helping us make this decision and in setting up the system.

Vorteile:

Ordoro is easy to set up and use. The team are very responsive and helpful from set up to full scale use of the product. The software itself is easy to navigate, and a lifesaver when it comes to multi-warehouse inventory management and writing back to our sales channels.

Nachteile:

As we are based in Canada and Ordoro is based in the US, certain shipping options used in CA are not available in Ordoro just yet, but the team are very responsive in adding these suggestions to the dev team. I really don't have many cons for Ordoro

Antwort von Ordoro

vor 2 Jahren

Hello Tom! Thank you so much for taking the time to share your thoughts and experiences. We're so happy to hear your onboarding experience has been a great one. Our support team works very hard to ensure they're the best teammates for each of our customers.

Luke
President in USA
Einzelhandel, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Ordoro is one of the keys to our success.

4,0 vor 2 Jahren

Kommentare: It made it possible for me to run and stay in business. Without similar program(s) we would not be able to function effectively.

Vorteile:

Integration is great with multiple platforms. Easy to use simple feature and easy to use more advanced features that are less intuitive but available if you know how to do it.

Nachteile:

I need to learn Excel/Spreadsheet to fully utilize this software's more obscure features that are excellent additions to their extremely intuitive and simple to use stuff like shipping, orders, and inventory management. There are so many features that are very well explained but there are so many that it is difficult to utilize this program 100% with all it's benefits.

Jeff
COO in USA
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

The PERECT solution for shipping and inventory management!

5,0 vor 3 Jahren

Kommentare: From the software to the team, moving to Ordoro has been the single most impactful move we've made in realigning the systems of a broken company after acquisition! We've saved significant time and money with this choice and I know I've got someone I can call when and if I need support!

Vorteile:

After working through multiple "big name" I found Ordoro. With their incredible team we were up and running in days, not weeks or months. The intuitive system and amazing functionality just works across the board. I can't say it enough, moving to Ordoro not only saved us money, it gave me something far more valuable... my time back!

Nachteile:

I don't have too many cons at this point. We've given our feedback to the team of some minor gaps in batching processes and the analytics and they've been already working to solve those issues. The biggest con is that I didn't find this system six months ago!

Duane
Owner in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

ordoro is TOP SHELF!

4,0 vor 10 Jahren

Kommentare: I have been using ordoro in conjunction with my web store for over a year now and I couldn't be happier...well, unless they sent someone here to box up my orders for me. Seriously, the product is one of those HUGE timesavers that I could NOT ever see going without. Just batching orders and printing labels without having to cut and past each line into USPS.com or FedEx saves is well worth the low cost of this product. Most of ordoro works as advertized, but you know, nothing is perfect and people are human so we are bound to create problems for ourselves. While learning how to use the system I was lucky enough to spend time with ordoro's fabulous tech support squad and I have to say, I am extremely impressed with the level of service received. Even if I call during a busy period and have to leave a voice mail, they return my call withing minutes (not hours or days.) Often, I am greeted by the calming voice of Kristen who always makes me feel like solving my problem is the most important thing she will do all day. Kristen was working on an international shipment problem (label not printing out right) this week and I received calls and emails far later into the evening than any normal person should be working. She was on it until it was resolved. Truly amazing support all the way around. Give ordoro a try...I'll bet your competition is already using it. ;)

Justin
President in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

My Magic Mud runs on Ordoro

5,0 vor 10 Jahren

Kommentare: I can bulk print shipments instantly thanks to Ordoro. I've been able to scale up my business knowing full well that I can handle even enterprise level order numbers. I've been selling online for years and before this technology existed, shipping took hours! From beginning to end, I can now ship 60 orders in an hour. Ordoro gives me the ability to manage inventory levels across multiple channels. It a system with a very fast learning curve. Plus, customer service is fast and very nice. Their new pricing makes this option a No Brainer. If you just need to use Ordoro for volume shipping, it's now only $49 a month!!! I was paying $200 and still thought this was a good deal. They are innovating constantly, and now you can enable more options for a higher rate. They are literally saving their clients money. I'll stay loyal to them as long as I'm selling online. My company is called My Magic Mud, look us up.

Manny
Director of Strategic Initiatives in USA
Verifizierter Nutzer auf LinkedIn
Telekommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: GetApp

Cinch to use especially for infrequent use

5,0 vor 6 Jahren

Vorteile:

Ordoro offers a free account for those who don't ship much or are a growing business, which is huge. The free edition comes with quite a few nice features that make our shipping more automated. We connected this with WooCommerce to auto-generate orders.

Nachteile:

Requires a lot of clicks to get it from order to shipped. Paid version includes more automation which seemingly takes care of this. If you use often, it's probably worth the money.

Kevin
Kevin
CEO in
Verifizierter Nutzer auf LinkedIn
Sport, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: GetApp

Great Product, Even Better Company

5,0 vor 8 Jahren

Kommentare: We started using Ordoro in November of 2015. Because of our growth, our products are growing in exponential volume. Ordoro is scalable and easy to use. It was easily adaptable to our platform. Like many businesses, shipping is tremendously important to our end customer. We require a product that is easy to use and can allow us to print and ship easily in mass.

Vorteile:

The only thing that is better than the product is the customer service. The product is easy to use, scalable, and the API works great with our web application.

Nachteile:

Shipping is often unpredictable and carriers can sometimes be not so reliable. We have asked for the ability to see when packages are taking too long to be delivered so that we can get in front of any customer service issues. This requires software development to ping all of the carriers on their end. Hopefully that is coming soon.

burnett
CEO in USA
Konsumgüter, 11–50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Great Service and Support

5,0 vor 3 Jahren

Kommentare: Very happy with it.

Vorteile:

Ordoro has streamlined our ordering and inventory management. It is definitely a valuable tool.

Nachteile:

I don’t really have any criticism except maybe it would be nice to be able to originate ad how orders for local accounts that don’t utilize Shopify or Amazon.

Ian
Ian
Verifizierter Nutzer auf LinkedIn
Internet
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Ordoro is Best of Class for Order Management

5,0 vor 10 Jahren

Kommentare: Jagath called me when he launched the company and asked me to try out Ordoro. I did not think much about it because I was a reseller for Stone Edge Order Manager and had many of my Shopsite customers using it. With a few more calls from Jagath I was convinced to try it. I never looked back and have used it for all my own stores and my clients stores. I highly recommend this tool for anyone managing a Shopsite or other compatible ecom store. Yo will not be disappointed. No support contracts and the support is great.

Vorteile:

Cloud based No support contracts They actually consider feature requests Affordable

Nachteile:

No reseller program

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Konsumgüter, 2–10 Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Fantastic Customer Service at Ordoro

5,0 vor 10 Jahren

Kommentare: We are just ramping up a multi-channel online sales effort and we are using Ordoro for routing all the orders. We are not live yet, but I have to say that their customer service and support are fantastic. Quick friendly email and phone call responses and openness for new features are an everyday experience. The product has worked completely as stated.

Vorteile:

Friendly technical support and service Fast customer service Desire to add features Works as advertised

Nachteile:

Would like to see more features (always the case, and they are responsive to these requests a PRO).

Aurora
Aurora
Verifizierter Nutzer auf LinkedIn
Essen & Trinken
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Great customer service

5,0 vor 9 Jahren

Kommentare: We use this app for our business and have been very impressed with the level of customer service. We are an ecommerce site for gourmet small batch food and have quite a few warehouses we ship out of. As our company has grown, we have worked hand in hand with Ordoro staff through updates both on our own site and have seen several useful changes in the app. Ordoro support always gets back to us immediately and often goes above and beyond to address any issues/concerns we may have. The great support team behind this app really makes this it an asset for our company.

Molly
Owner in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Ordoro Basic

5,0 vor 10 Jahren

Kommentare: Our favorite part of Ordoro is the customer service. Our inquiries are responded to very quickly, and we're taken care of as much as possible.
The software is easy to use, and is very self-explanatory. For everything that doesn't make sense, the guys at Ordoro will walk you through the process.
We use Ordoro for multiple shipping warehouses at various locations, and for multiple shipping carriers. It all works flawlessly and seamlessly.

June
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Simple and Clean Interface

5,0 vor 9 Jahren

Kommentare: When I just started, the Ordoro website interface looked way too simple for any complicated online transactions. But after I integrated Ordoro with my Amazon seller account, my inventory management became so much easier that I couldn't think of my life without it. I'm so happy that I found this unique and powerful yet extremely easy to use tool.

Matthew
Operations Manager in
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Excellent Service - Fairly Robust Functionality

4,0 vor 10 Jahren

Kommentare: We were pretty happy all around. Every once in awhile something an issue arose but we were always able to get ahold of someone (sometimes even their CEO) to help us resolve the issue quickly. We have had our fair share of operational struggles and Ordoro was definitely a step in the right direction! Highly Recommend.

Dan
Dan
Verifizierter Nutzer auf LinkedIn
Erneuerbare Energien & Umwelt
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp

Makes Work Easier

5,0 vor 9 Jahren

Kommentare: We've been using Ordoro.com for about 6 months now with our Amazon sales. Ordoro has made our order processing significantly faster and easier. An added bonus is we save money on postage as well.

Colton
Web Administrator | IT Support in
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 2–10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Herkunft der Bewertung
Quelle: GetApp

I Recommend Ordoro

5,0 vor 9 Jahren

Kommentare: I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels. Ordoro also has a great customer service team, very communicative and happy to solve your problems.