CapLinked Erfahrungen

Super easy to use

Vorteile:

The ease of use is the one of the reasons why we use CapLinked. We work with a lot of outside consultants and customers that need to access folder and files and not once did anyone struggled to access their data. We tested a few data rooms and CapLinked was by far the best value for money. We moved away from emailing any files, we just send the CapLinked link to the relevant person and our data is safe and secure.

Nachteile:

None for our application. One nice to have feature would be to have a more comprehensive version control than is currently available.

CapLinked - Pros and Cons

Vorteile:

Compared to similar options, CapLinked is a good value for the product - the pricing is good for what you get with CapLinked. Among the things I like about the software are the search feature, updates are emailed when files are added, it is easy to move folders and files, easy to change the order of folders. The product has a great feature that allows the Administrator to see the view that any User is seeing, which is helpful when Users call with questions.

Nachteile:

The product is not as intuitive as other secure data vault services I have used. It took me some time to understand that Users have to be part of a "Group." The other thing I don't like is that you have to contact customer support if you want to delete a "Workspace" from the system - Admins are not able to delete. I understand the concept, to avoid inadvertently deleting a workspace, but still prefer to have that ability as the Admin.

In Betracht gezogene Alternativen: ShareFile VDR und Firmex Virtual Data Room

Gründe für den Wechsel zu CapLinked: Generally it was about the value. As I said CapLinked is not as intuitive as some other products I have used, but the value we received for the price is very good.

Didn't honor agreement; tried to increase fees more than 300%

Kommentare: Terrible. They gave our non-profit association members a good deal to get us onto their platform and entered into a long-term data room supply agreement; a couple years later, they wouldn't honor their agreement. Don't do business with this company.

Vorteile:

There are a lot of data room providers and Caplinked was getting off the ground and offered our not-for-profit regional association a long-term program to switch from our incumbent provider and join their platform for the same fees we were paying our incumbent provider. After a reasonable transition period, we adopted the program at Caplinked. We transferred a number of users and conveyed the dynamics of how our association interacts with our incumbent provider and were told there were no issues coming over. The association members used 50-75 data rooms at any given time.

Nachteile:

After using the platform for a few years, the company came back and claimed we were getting too good of a deal and they wouldn't honor it. We used the service consistent with how we outlined the service in our contract when we negotiated our agreement. They threatened to shut down the service to the members and then said to stay, we would need to pay fees that were more than 300% higher than our current rates. When you're in the middle of transactions, you don't want a data room supplier threatening to shut down your rooms or holding you hostage to higher fees than you bargained for. We contacted our previous data room vendor, V-Rooms and transitioned back to them for the same rates we had with Caplinked. Obviously, they weren't problematic and we got excellent support from V-rooms transitioning over. The tactics and interactions with Caplinked were terrible. They knew they had you over a barrel and it felt like our not for profit association and its members were being bullied or blackmailed. We will never do business with these guys, no matter what the capabilities of their rooms. We interacted with the Company CEO and VP Sales. We paid annually through September and expected a reasonable transition off their platform for existing rooms in service. They noted they applied our fees to their new proposed rates and we couldn't transition off in a reasonable time-frame.

Complex scenarios made easy by Caplinked

Kommentare: My Organization requirement was to set up a virtual data room in order to fund race a project initiative. Caplinked made possible to get it up and running with a professional customized interface in record time allowing me to keep track of all the operations as per documents and other media files shared with the invited users, get detailed weekly reports and control the whole operation until the end.

Vorteile:

- How friendly it was to set up and customize a virtual data room for my organization. - Robust features, such as: activity tracker, security, Q&A and customized messages. - Everything is recorded by Caplinked. Every single transaction was recorded by Caplinked as much for administrators and organizers as for users.

Nachteile:

- Reports customization feature is missing. - Not many support guides available.

In Betracht gezogene Alternativen: Firmex Virtual Data Room, iDeals Virtual Data Room und Box

Gründe für den Wechsel zu CapLinked: Mainly on cost vs requirements evaluation. They provided me exactly what I needed on a very good and flexible rate.

High level Security Control.

Kommentare: I was using this application for 3 years; I didn't face any issues and it is easy to use

Vorteile:

user friendly and easy to share the files

Nachteile:

Detailed audit trail is important, and it should meet 21 CFR part 11

Great Data Room for M&A

Kommentare: We are using CapLinked as our data room for M&A. This has worked extremely well and all parties have been very pleased

Vorteile:

Very easy to use Very easy to add documents Very easy to control access of various documents throughout the process Quick upload to site Very easy to keep data room organized Good alerting system Folder Control

Nachteile:

editing names once you send out an invite

In Betracht gezogene Alternativen: Intralinks VDRPro, iDeals Virtual Data Room und Box

Gründe für den Wechsel zu CapLinked: Best customer service, had all the features i was looking for, recommendation from attorney

Caplinked First Time User

Vorteile:

I like the ability to customize the platform and it is cost effective for our company.

Nachteile:

It can't do all that the sales team swore that it could.

In Betracht gezogene Alternativen: Content Central, ADP TotalSource und Revver

Gründe für den Wechsel zu CapLinked: We chose CapLinked based on its ability to control permissions as well as third party users. The cost to store data and use it the way we needed was a huge deciding factor.

Solid VDR Option

Vorteile:

Relatively easy to navigate, upload documents, enable permissions.

Nachteile:

Would be nice to make it easier to share one folder with different investors and for them to be able to see consecutive numbers folders according to different permissions

In Betracht gezogene Alternativen: Dropbox DocSend

Best Virtual Data Room

Kommentare: This is a great VDR and is reasonably priced, unlike its competitors. I would highly recommend this for secure document sharing.

Vorteile:

The CapLinked platform is super easy to navigate and share and lets you keep confidential documents secure at all times. It allows different levels of control for each group which saves a lot of time.

Nachteile:

I would like to be able to add individuals without having to make them part of a group.

Caplinked is an awesome platform, extremely user friendly and secure.

Kommentare: Sharing documents has never been easier, there is a lot of security and time saving when it comes to looking for the information I need.

Vorteile:

Caplinked is state of the art when it comes to sharing documents with customers. Platform is intuitive and easy to navigate. Accessing and sharing documents has now become a seamless process and at the same time tremendously secure. Customer support is is very helpful and will walk you through any questions you may have.

My Review

Vorteile:

When creating a new group, I enjoy that I can select permissions settings from an existing group, which helps creating a new group quicker. (Disclaimer: this is soley only my own personal opinion from my experiences with CapLinked).

Nachteile:

More branding options for our company to use and display on the data room could be improved. Also, the activity tracker could use more improvement by including how long a user viewed a specific document. Lastly, the best improvement that could be made is to easily search and locate which user is in which group(s). Lastly, it was very upsetting when the data room was closed after we paid for our subscription renewal. (Disclaimer: this is solely only my own personal opinion from my experiences with CapLinked).

Very easy to use, secure, functional and good service support

Kommentare: Very ease to use. Good support service, accesible form different types of devices (cellphone, pc, etc.). It a a tool that makes the passing of information very efficiently.

Vorteile:

The ease of use is amazing. In 30 minutes you can get used managing all the virtual data room functions, permissions, etc. Additionaly the capacity to give different type of permisssions (can read, download, print, etc.) to different individuals or group of individuals is quiet good and again easy tu use.

Nachteile:

If uploading information, or creating a new folder you make a mistake in writing the name of folder, you have to delete the complete folder and create a new one with the name corrected. You should be able to edit a simple thing as folders name, instead of waisting time if you discover a typo after you have uploaded tons of data (that you will have to upload again).

Good data room experience overall

Kommentare: I like CapLinked and they are a great value data room

Vorteile:

I liked that the software was easy to pick up and use from the start

Nachteile:

I think 24 hour service chat could be helpful and some of the documents that got uploaded seemed to randomly become inaccessible

In Betracht gezogene Alternativen: Firmex Virtual Data Room, Intralinks VDRPro und Datasite Diligence Virtual Data Room

CapLinked is the only modern platform with full API support for integrating it with our applications

Vorteile:

CapLinked is the only modern platform with full API support for integrating it with our applications. No other product comes close to providing the same level of support.

Nachteile:

We need better tools for importing and exporting data. There is no easy way to archive old deal rooms.

CapLinked is easy to use and very reliable. Our users have had no complaints.

Kommentare: This allows our attorneys and paralegals an easy way to host client information in scenarios with multiple people, whether when working on a case or just supporting their clients needs. It takes almost no time to get new workspaces going, so it is efficient and reliable.

Vorteile:

I find it easy to use and configure. I setup all the workspaces for people in my firm and assist with any help they may need. My experience is that once people use it, they want to continue using it for the reliability and ease of use.

Nachteile:

The only negative that I've come across is sometimes the invitations to a workspace can get stuck in a third-party spam filter, otherwise I really have no complaints.

CapLinked is very transparent with its price, has great customer support, and easy to use.

Kommentare: Great online support, customer representative is available all day any time. User friendly and recommended to my friends and business partners.

Vorteile:

Any person who has no experience can learn how to use CapLinked in sorting, filing, audit, and tracking communication. It is super easy to use and has a great platform and extremely secure.

Nachteile:

There can be better methods to export data. For example, exporting data should be user friendly and neatly organized. Some features need update.

Caplinked is good value

Kommentare: Average

Vorteile:

Can't beat it for the price. It's a good alternative for cost sensitive clients.

Nachteile:

No good reporting functionality and adding users could definitely be easier.

Review of CapLinked as a secured document viewing solution

Kommentare: Very good experience and feedback from users.

Vorteile:

Ease of use by administrators and users. Good navigation within the tool.

Nachteile:

Cannot rotate PDFs documents while viewing; only if permitted to download (which we do not allow our clients to do).

easy setup and management of secure site for file sharing

Vorteile:

service allows for granular controls over content sharing, with ability to liming access / visability in a very flexible way

Nachteile:

challenges with drag/drop nested folders and certain filenames when adding files in bulk to secure site

Great service at a great price

Vorteile:

The Interface was stright forwards and easy to use. The support was promt and was really helpful throug out the entire usage period.

Nachteile:

This feature might have been fixed most recently but during my use an additional admin assigned wasn't able to access the contact list created by others.

A Dataroom provider very well positioned in terms of pricing

Kommentare: Veryy good experience overall with CapLinked

Vorteile:

Best quality/price Dataroom provider out there. (Competitors usually charge several times Caplinked's fees) All the basic functions are there, as well as some more advanced ones

Nachteile:

Ergonomy / User-interface could be improved to make it more intuitive / fluid

Safe Vault for Client Info

Kommentare: We had a secure place for Due Diligence Info

Vorteile:

Posting Documents and Tracking Users' Progress

Nachteile:

It seems like it is easy to post in the wrong section

Gets the job done

Kommentare: Works well for our needs as a secure data room for our private equity firm. Value is good for the money.

Vorteile:

Fairly easy to use, file hierarchy structure is straightforward.

Nachteile:

Setting file permissions is a bit clunky, as is assigning user permissions and inviting users.

Caplinked is a fantastic document repository tool that makes life easier. Period.

Vorteile:

Cap linked is an amazing document sharing tool. I am very happy with the security settings that give me peace of mind when it comes to sharing sensitive, confidential documents. It streamlines closing processes and keeps files organized. It's extremely user friendly!

Used it for our Series A

Vorteile:

It was easy to use and setup. The interface was intuitive and didn't require any tutorial.

Nachteile:

I would have liked to see additional options for document sources. For example, there was no SharePoint integration.