No Perfect System

Bewertet am 4.9.2018
Lisa K.
Business Manager
Medizinische Praxis, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Support staff at CONNECT have been responsive to our needs to the best of their ability. Some edits cannot be made, some get postponed to upcoming releases. We do our best to stay on the current version to minimize problems. If there is an issue, they are quick to react.

Vorteile: The system is comprehensive, to the point that business decisions have to made on what/how much to report on because no PT can complete all fields and still deliver good patient care. It has many functions that are customizable to meet individualized needs. It is endorsed by the APTA so our governing body is helping to make sure changes are orchestrated timely relative to required documentation/coding edits. That is reassuring to professional staff. It has flexibility to be self-hosted or hosted by Cedaron, depending on your IT ability and budget.

Nachteile: The system does not have a billing software component. It must be integrated with billing software via an interface. So it is not a completely integrated system.

Minimal Shortcomings

Bewertet am 30.8.2018
Rich M.
President
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
3 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: There was a period of time when our relationship with Cedaron was the BEST business relationship we had. Customer service was responsive, friendly, effective and caring. However it appeared that staff turnover undermined our customer service relationship in the latter half of our subscription time with Connect. Our relationship with ownership was mostly frequently quite positive.

Vorteile: Ease of end user customizations of user interface and reports.

Nachteile: The fact that the application was not cloud based and relatively expensive and would have required us to get a new server to continue on with Connect.

Great Customer Service

Bewertet am 13.12.2018
Susan B.
Business Office Manager
Buchhaltung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I think once we figure out our interfaces we'll be good! I'm grateful for all the employees we've had the pleasure to work with.

Vorteile: the notes look better and are easier to read.

Nachteile: Our interfaces seem to have issues. I know this is a work in progress.

APTA Connect Rehab EMR

Bewertet am 3.1.2017
Dillon T.
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Cedaron's product stands out from any other EMR I have used in an outpatient clinic based on the ability to integrate with our hospital EHR, billing, and patient permanent medical records. We can use an EMR specifically for rehab with an abundance of tools for the physical, occupational, and speech therapists without any problems communicating with our main hospital system. The automated processes save the therapists and administrators hours of time. I highly recommend this product!

Vorteile: Integration with hospital EHR

PT

Bewertet am 6.9.2018
Kereen S.
PT
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
2 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Comprehensiveness of content
Outcome surveys

Nachteile: Customer support follow-up
Forms are difficult to create/ specialise

Great connectivity for OT and Speech

Bewertet am 5.4.2018
Kevon G.
Fitness
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
4 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Vorteile: Great connectivity tool to connect OT to stay in communication with one another. Learn new treatment methods and have continuing education.

Easy to use and helpful

Bewertet am 19.4.2018
Alexandra M.
Student PTA
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis

Vorteile: It was easy to use, I could always find what I was looking for, I could get in touch with other APTA members as well

Nachteile: I didn't have any problems with the software and I never had any complaints about it either because it was so easy to use