Back At You Bewertungen
von Back At You4.4/5 47 Bewertungen
Bewertet am 1.11.2019
Kommentare: Does as advertised & offers great solution when you need help with social media
Vorteile: I'm a long term subscriber. Posts have improved over time, content is better than ever. Support is always there for me, responsive & understanding.
Nachteile: Wish there more photos reminding subscribers of Florida exteriors
Bewertet am 21.3.2019
Social Media with Results
Kommentare: Overall I am satisfied with the results of the leads. I am looking forward to closing more transactions from Back At You media leads.
Vorteile: This software is easy to use and gives you the ability to use it on your desktop or your mobile device. It provides information as soon as it is available. The leads that you get from Back At You can be redirected on my current CRM platform. They also provide you an easy CRM tool to keep up with your leads.
Nachteile: In the beginning, I was getting leads outside of my area. However, this issue was resolved.
Bewertet am 5.8.2019
Support 2nd to none
Vorteile: I know that social media is an important part of my marketing plan and BAYM takes care of this for me. I like the ability to delete posts that aren't important to my audience as well as the ability to create my own posts and promote listings. When I have questions, the chat feature usually provides a good solution. If no one is available for the Chat feature then I can count on a quick response by phone or e-mail. Cudos to Bladymir for being one of the best Customer Service representatives that I work with at any vendor.
Nachteile: I sometimes build a post that Facebook rejects. I wish that when this happens someone at BAYM would review the failures and advise on corrections/revisions
Bewertet am 8.1.2020
Back to you media is disappointing
Back to you media is has been subpar as a automation social media center. They do not connect with instagram or snap chat 2 social media platforms that younger buyers use.
When trying to connect with them that take a minimum of 3 days to return emails. I feel this is a particle Bussiness.
It automatically publishes content on my professional Facebook page. It gives my Facebook page a professional and polished look.
It also does it automatically so not dependent on a human to initiate the posts.
Nachteile: The contact published is not always veered to my target audience. The software does not allow me to change the contact. Often items being published are not correct.
Bewertet am 12.7.2018
Great tool for Real Estate professionals!
Vorteile: Don't have much spare time to worry about Social Media? Back at you media is for you! Love the automatic listing updates and being able to be as involved as you want with the timing of posts.
Nachteile: I wish it were a bit more easy to navigate and create my own posts. A lot of the time I end up giving up and just waiting for an automated post to be created.
Bewertet am 26.7.2019
Great Customer Service
Vorteile: They were able to handle my issue quickly and to my satisfaction.
Nachteile: I just had a technical problem. There wasn't anything that I didn't like.
Bewertet am 21.9.2019
Worth every penny!
Kommentare: We have been searching for this must-have marketing gem for quite some time and by luck, we finally found it! This is exactly what our company needed to put us back on top and engage the social media circuit in full force. Everyone has demonstrated true professionalism, combined with product expertise and we highly recommend their marketing services. Special thanks to team
Vorteile: The software is very user-friendly and affordable
Nachteile: So far we haven't found any issues, but have made a few suggestions
Bewertet am 3.4.2019
Our rep Saves the Day
Vorteile: The software is great because of the convience, the service is great because of the relationship. Our rep did an excellent job welcoming me back as a client and for that I am grateful.
Nachteile: No IG compatibility, been promising for about 1 year now.
Bewertet am 12.2.2018
Great support team.
Vorteile: Easy to learn. Much of it is done for you. Tutorials are available as well as phone consultation. I learn something new each time I speak with their tech. support.
Nachteile: I would prefer a post each day. 3 times a week is not consistent based on recommendations in my industry.
Bewertet am 15.2.2018
Best experience with customer support - I felt like my comments were valued.
Vorteile: Fairly easy to use, large typeface, pushes out to 3 sites...soon to be 4, pages seems to load quickly.
Nachteile: Some tweeks are needed that are more "intuitive" for the user. Get "real users" to tell you what they like and don't like. Set a goal that most of your users should never have to be trained or have something explained as it relates to usage. Make it "idiot proof" for real estate idiot's like me!
Bewertet am 10.5.2018
March 2018 we had a great lead that turned into a listing
Kommentare: Less time we have to spend getting our listings out and the weekly RE information sent out automatically.
Vorteile: Back At You is very easy to use and the program is interactive. Uploads our listings automatically from the MLS saving us much time.
Nachteile: The time it takes to load new listings. It may be several days before the listings actually show up on Social Media which is out of their control because the listing has to go through many channels before it gets to back at you media.
Bewertet am 13.3.2019
Great Content Very helpful
Kommentare: No problems that have not been solved & easy to work with.
Vorteile: The flexibility of ease to use and hopefully more lead generation is the main goal.
Nachteile: I look forward to it serving Instagram which when that happens will be happier. However, I personally like the service, it tailors the type homes I like and articles I would personally write myself/
Bewertet am 18.6.2018
Great support for a great product
Vorteile: I know that I need strong social presence and BAYM keeps me on auto-pilot, saving me hours of searching for content and posting. On the rare occasion that I need support they get back to me quickly and always confirm that the issue or my question has been resolved. Great customer service!
Nachteile: Content is not always geographically correct for my business here by the beach. The product is good but I have not leveraged the expense into business that can be attributed to BAYM. Debating if ROI is worth it or not.
Bewertet am 5.9.2019
Kommentare: This program has saved me time on posting and gives me another tool to show my clients how i am exposing their property!
Vorteile: The software is very easy to use. I like that I am able to create ads and set them up for a specific date and time I want them to launch. When I have a question and ask the support team they have been great in getting back to me quickly. There are many opportunities to join in on webinars. I have done a few and always pick up something new. I also like how I am able to see the analytics on my posts and it is easy to understand.
Nachteile: They cover a number of the social media platforms but I would like to see them include Instagram.
Bewertet am 8.11.2018
Support Call 11/8/18
Kommentare: I am using it for Seller leads. My experience with tech support has been very positive and helpful.
Vorteile: Content, updates, ease of use, many ways that the software can be used for buyer and seller leads.
Nachteile: Trying to keep it within my sphere; learning how to use it without always boosting.
Bewertet am 8.11.2018
I finally listened.
Kommentare: Timely and encouraging.
I am hardly qualified to say anything about your software. I will know more after further use.
Many thanks to the support staff for his kind and truthful approach to helping me restart this partnership. I am excited about exercising the little knowledge I have gained, and am most appreciative for your customer support.
With his training and expertise, I look forward to receiving more qualified leads. I can take it from there. I hope we build a better economy together!
Nachteile: My ignorance of its capabilities, and the time I have wasted ignoring it.
Bewertet am 9.5.2018
We have been very pleased and excited about all aspects of the program.
Kommentare: Ability to automate social media content and client engagement with minimal physical effort.
Vorteile: This software gives us the opportunity to effectively utilize social media as our dominant marketing tool. In addition, and perhaps most importantly, allow us to do what we do best...SELL REAL ESTATE
Nachteile: Need more marketing and lead conversion training/suggestions related to the software. The inability to preview and edit auto emails sent to customers regarding property values should be addressed.
Bewertet am 9.11.2017
This has been a game changer for our agents!
Vorteile: Helps them organize their social media accounts all in one place. Creates a property website with a lead capture and marketing one sheet for their sellers.
Nachteile: Some of our less tech savvy agents are hesitant to adopt this platform however once they realize the ease of use, they have warmed up and see the value
Bewertet am 2.5.2019
One of the best decision for my business to buy annual package from Back at you Media
Kommentare: I am so happy with their services and specially the team. Starts with my initial call with rep who sold me this package is one of the best sales executive in any industry I came across with . Back end support person is very humble and supportive to walk us thru step by step to create ads ,landing pages and lead gen. Another guy who made awesome you tube videos for social media use. Overall my experience with this company is 11/10.
Vorteile: Content and landing pages and all the support team
Nachteile: None so far as all my questions are always answered.
Bewertet am 11.7.2019
Finally, I can now say I have an active Social Media presence
Kommentare: Currently very satisfied
Vorteile: The ability to set and forget daily news feeds, engaging content, analytics in the back office.Being able to call a customer service phone number and speaking to our rep. Thank you for being patient and answering all of my questions, Since joining BAYM a few weeks ago, I have paid for additional blasts
Nachteile: The price of the subscription has yet to yield a solid lead that ultimately converts to a client
Bewertet am 7.2.2018
Easy to use and able to set it up on autopilot.
Kommentare: Able to set up social media posts and have them set out on a schedule. I also find the listing ads to be set up well and have seen a good response from the boost posts.
Vorteile: Easy of use and customer service was very helpful. They spent time on the phone to answer my questions and encouraged me to call back when needed.
Nachteile: Wish they had more options for posts and content that was directed to real estate investors. Would like to publish my own unique content.
Bewertet am 3.10.2018
Easy and Painless!
Kommentare: This is the first time I have ever invested money in promoting myself and my business on-line. The program is simple which makes it attractive for non-tech people like me. The customer care is AWESOME!
Vorteile: I am technologically challenged but this is completely user friendly! First time I have ever used a company to promote my business.
Nachteile: There isn't any negative or downside that I have experienced so far.
Bewertet am 11.10.2018
Kommentare: Really great experience with Back At You. Appreciate the patience everyone has given me.
Vorteile: Love this product! Fun and easy to work on
Nachteile: nothing so far, just wish I had more time
Bewertet am 3.7.2018
If you're not in California, AVOID!
Kommentare: None quite frankly
Vorteile: My thought was to have automated media so I did not have to add that to my personal schedule. Ideally was hoping program would take care of that part of marketing and lead capture.
Nachteile: Everything is geared towards west coast. Pictures aren't released any to midwest. Information they use is not reliable like Zestimates, etc.
Bewertet am 13.8.2018
Why I chose Back At You Media
Kommentare: I think Back At You Media will save me time and put me in front of the audience that I am trying to attract and push my logo so that it will be recognized before I am.
Vorteile: I like the simplicity of the site to change up anything all in one place.
Nachteile: Least favorite is that I waited until now.