Über Carbonite

Bietet ein webbasiertes administratives Dashboard, automatisches Back-up, Back-up-Scheduling (für Windows) und Versionierungsfunktionen.

Erfahre mehr über Carbonite

Vorteile:

Transferring files and large deliverables that our company receives never takes long and we are given an incredible amount of space for an inexpensive cost, so it frees up our hard drives at work.

Nachteile:

The backup runs frequently and slows the computer down, restoring files after a computer crashes is a huge pain, and accessing the vault can be confusing.

Bewertungen zu Carbonite

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,2
Kundenservice
4,1
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,1

Weiterempfehlungsquote

7,8/10

Carbonite hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 157 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (157)

Andrew
Andrew
Marketing Consultant in Australien
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Makes for very easy regualr backups

5,0 vor 3 Jahren

Kommentare: Very good. We trialled a few different options but this was the best one.

Vorteile:

Once it is set up properly you don't need to touch it again. If a problem occurs, it gives you a notification and is fixed easy.

Nachteile:

Indicating which files and folders to back up can be a pain. By default, it backs up heaps of things that don't need backing up.

Sarah
Diretor of Creative Content in USA
Rundfunkmedien, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Great for Baking Up Data

4,0 vor 8 Monaten

Kommentare: If Carbonite changed those two factors I mentioned as cons, I would feel way more confident recommending them to friends because I do like the affordable plan and how easy it is to backup files compared to competitors. And like I mentioned, I also like how they will back up your external hard drive which a competitor I was looking at does not do.

Vorteile:

As a backstory, I was talking to our tech advisor about our need for backing up our data. While I ensure that I back up my data through my external hard drive, I also know that my external hard drive can go kaput as all of them do eventually. So I mentioned to our tech guy that I feel like we need a cloud storage but I wasn't too fond of Dropbox or Google Drive. He had similar sentiments and recommended Carbonite. He said he uses it with a number of clients with good results. So I took the plunge with their Black Friday deal that included backup for my computer and external hardrive. Pros: I liked that it backed up all of my data itself and that I didn't have to do it manually. The only thing I need to do manually is for my future data and the process is SUPER simple even for the tech-challenged. I also liked that there was the mid-tier option (the one I chose) that backs up your external hard drive. You get unlimited storage for the tier I chose which is not true of Dropbox, OneDrive, GoogleDrive, and others.

Nachteile:

I don't like that I can't easily access my data to see with my own eyes that my data is backed up which is very different than OneDrive, GoogleDrive, and Dropbox that I can pull up at any time my backup files. I can't tell how good Carbonite is at backing up the files until something goes wrong which makes me nervous. I don't like that if my external hard drive isn't connected for 30 days, the data is wiped out. What if I'm taking a break from my technology and don't have it hooked up? What if I'm using a different computer at the time because my original laptop and backup hard drive are getting repaired? That made me feel uneasy.

Antwort von OpenText

vor 7 Monaten

Thank you so much for leaving us some actionable feedback. Appreciate you taking the time to be thorough and honest with us!

Verifizierter Rezensent
Software Engineer in Schweden
Verifizierter Nutzer auf LinkedIn
Computer-Software, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

OK backup with significant drawbacks

4,0 vor 2 Monaten

Kommentare: Works OK but is a bit limited, and fairly pricy given what you get.

Vorteile:

Easy to use, with strong encryption and security.

Nachteile:

Limitations on what types can be updated. Single-device. Limited versioning.

Antwort von OpenText

letzten Monat

Thank you for the feedback and the review!

paul
IT in USA
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Hard to use and expensive

3,0 letzten Monat Neu

Vorteile:

seems to process files quickly, customer support was adequate

Nachteile:

clunky, hard to manage, not intuitive, restoring is not easy or simple, high priced compared to others.

Antwort von OpenText

vor 2 Wochen

Thank you for your feedback - hope you've found a service that suits you better.

Susan
Susan
Owner in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

249,576 Files Are Safe from Natural Diaster

5,0 vor 4 Monaten

Kommentare: Since it runs in the background and I don't need to do anything with it - my experience is awesome! I love seeing the reports pop on the screen saying my system just backed up XXXXXXX number of files. And at any time, I can open the software and see the files and view my backup on the Cloud. I am using Carbonite Safe CE 22.2 -- I have clients that say they have a backup to Google or other service, and quite frankly they don't understand the complexity they will go through to try to retrieve their data. I highly recommend Carbonite not only for business but also personal home computers.

Vorteile:

Peace of mind. At any point in time, I know if my hard drive system were to be compromised, by disaster or stolen or other calamity--I could be back in business with all documents and files uploaded into a new computer hard drive system. I have stored in my system at this moment in time 249,577 files - work from over 10 years is compiled here for my marketing clients. My invoices and accounting are backed up. My IRS files are backed up.

Nachteile:

As I was recommended to Carbonite by my IT guy, he is the one installed the software and also uploaded all of the docs and files when I purchase new hardware. So if I were to lose my data I would need to figure out how to do it and/or pay him to help me. I trust experts when it comes to my data and security, so this is not a huge issue for me.

Antwort von OpenText

vor 3 Monaten

Glad you're seeing the benefit of our product! Thanks so much for leaving us a positive and detailed review!

Randy
IT Support Manager in USA
Chemikalien, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carbonite - Great solutiuon for protection!

5,0 vor 8 Monaten

Kommentare: Awesome. I ave had to use the backups to recover failed drives, and ransomed disks.

Vorteile:

The software is easy to setup. It allows the individual to set up different backups. Incremental (daily), full (weekly or daily). Support is great and very helpful. You can encrypt the backups. Carbonite checks the backups on a continuous basis for ransomware.

Nachteile:

By default it selects the folders for you. This is OK, but not all folders need backed up. It is easy to unselect the folders.

Antwort von OpenText

vor 7 Monaten

Thanks for leaving us some detailed and positive feedback! We appreciate you taking the time to be descriptive and honest!

DANIEL
Senior IT Specialist in USA
Bibliotheken, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Carbonite backup solution

4,0 vor 2 Jahren

Kommentare: Overall this software runs well. Again after a few adjustments with the policy, the backup solution runs at full throttle uploading data based on your specifications. The restore options are also wonderful and take less time than other backup solutions.

Vorteile:

Carbonite endpoint backup solution has ease of deployment and policy settings. Once you set it up correctly based on your companies values, carbonite does the rest.

Nachteile:

Coming off of the trial and into production it seemed that policy settings where missed. It would have been beneficial for carbonite to explain more in depth about restrictions within their policy settings. After a few phone calls back and forth everything seems to be running well. Communication to the customer is key

Darell
Owner in USA
Verifizierter Nutzer auf LinkedIn
Computer- & Netzwerksicherheit, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Carbonite is a Valuable Tool

5,0 vor 2 Jahren

Kommentare: I have been using Carbonite for Years and the Customer Service is 5 star and the software will auto backup all your data all day long just set it and forget it.

Vorteile:

I have used Carbonite for a long time and recommend to all my business customers because it is the most reliable backup on the market and easy to use.

Nachteile:

The pricing is a little expensive but it is a Great Product

Jessica
Jessica
Owner in USA
Verifizierter Nutzer auf LinkedIn
Buchhaltung, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Set it and forget it while having peace of mind

4,0 vor 4 Jahren

Kommentare: I've had them for over 10 years in my personal computer and I've been very happy. I didn't care for the business version so chose not to use it for my business as there are other products that offer a better value.

Vorteile:

Once you configure your initial backup, Carbonite will take care of everything for you on auto pilot. New files and changed files will automatically be backed up without you having to remember to. Restoring files after a catastrophic hard drive failure took a while due to the size of the backup but worked well.

Nachteile:

Price has been increasing steadily over the years without adding value, other providers are now more competitive price wise.

Lester
Lester
Technology Director in USA
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great online backup service

4,0 vor 4 Jahren

Kommentare: It helps me to sleep at night.

Vorteile:

You can backup your server and desktops using the locally installed software. You have great control over what and when everything is backed up.

Nachteile:

When I needed to do a full server restore, it would have taken days to restore. I contacted Carbonite which sent me a hard drive with our backup on it, which save me many hours.

David
Systems Architect in USA
Informationstechnologie & -dienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Carbonite for personal or small business

5,0 letztes Jahr

Kommentare: Complete system restoration was a huge problem solver. Also real time continuous synched back up helped immensely for incidents such as accidental deletion.

Vorteile:

The product was easy to implement and configure. The best features were continuous synchronous backup, and backup with encryption. It also had a feature to back up the entire system that could be used to restorer after a hardware failure.

Nachteile:

The features were never a problem, however the pricing model changed significantly that made the prodcut unaffordable to my business and my clients.

Antwort von OpenText

vor 9 Monaten

Thank you for leaving us a review. I'm sorry to hear that our pricing model was not to your satisfaction. Please reach out to our sales team to see if we can work something out: https://www.carbonite.com/contact-us

mike
IT Administrator in USA
Militär, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Information and file redundancy is key

5,0 vor 2 Jahren

Kommentare: My experience with Carbonite has been entirely positive. The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the information from scratch. I would definitely recommend using this backup platform.

Vorteile:

After a small learning curve the platform's UI is easy to configure and is intuitive. I can retrieve a backup copy of a lost file through the software's pop up in a matter of minutes and continue on with the project.

Nachteile:

Unfortunately, any older files which are in my back up must be restored by a Carbonite representative. This involves a phone call and some time with the representative. Not a bad experience, just a minor inconvenience compared to the do-it-yourself newer backed up files.

Verifizierter Rezensent
Project Engineer in USA
Verifizierter Nutzer auf LinkedIn
Bau, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Use Carbonite if you don't want to risk losing your data on your computer

5,0 vor 4 Jahren

Vorteile:

I have used Carbonite in the past when I was running a company with 10 employees. One of my worst fears in the world would be having a computer corrupt or damaged and not able to access the files. It is better to be prepared than kick yourself later for not doing it. It was easy to set up carbonite on all of the computer and synced the backup on changes that were made within the computer. You select what folders that carbonite will consistently backup, such as my documents or customer invoices folder etc. The plan did not have any data limits on the amount of data you can backup. Carbonite really saved us when one of the disgruntled employees was trying to maliciously delete important documents and negatively hurt the company. It was about as simple as can be to retrieve the documents that were deleted and so nothing bad happened in result of this individuals actions. I never noticed any computer performance when running this software on a computer. I was surprised because I thought it would affect the computer in a negative way. I would recommend Carbonite for anybody dealing with important documents on a computer that cannot lose the information.

Nachteile:

The least of what I liked about this is probably pricing. I feel like it should be a little lower for a backup system. There are quite a few plans to choose from but think the pricing for all of them should be a little lower. Other than that everything is perfect!

Matthew
owner in USA
Verbraucherdienste, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great tool for backing up your computer files

5,0 vor 2 Jahren

Kommentare: You can choose which files/folders I want to include. A few times, I have needed to do either a file restore or a complete system restore and you are happy you have Carbonite since restoring is also easy.

Vorteile:

It works automatically in the background.. I have mine set up auto-backup daily at 4pm. Nice that it does its thing in the background and you don't have to manage it.

Nachteile:

Nothing really bad to say.. the interface is basic and pretty easy to understand. There is nothing I would chance.

Gregory
DBA in USA
Staatsverwaltung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Backup software - expensive

5,0 vor 4 Jahren

Kommentare: I hav ebeen using Carbonite for about 5 years.

Vorteile:

Carbonite was one of the first cloud backup services available. For an annual fee (which can be renewed for up to three years at a time), you can have all your files uploaded to a secure server. All files are encrypted and stored safely until you need them again. Carbonite constantly checks your system for new files and updates the backup as needed. Carbonite also has an option to back up your entire system--not just document files. The best selling point is that your files are encrypted before they leave your system.

Nachteile:

Carbonite is a bit on the expensive side, when you consider that there are less expensive options available for simple (unencrypted) cloud services. Also, restoring a backup from Carbonite can take many days because of the encryption/decryption process. Unless you absolutely need a system backup, use another service for cloud storage.

Adam
IT Manager in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carbonite - Great Support - Slow Servers

4,0 vor 2 Jahren

Kommentare: The service that carbonite provides is invaluable. If you don't have your computer files backed up in a remote location you really need to. We have computers "die" all the time and without carbonite (or a similar service) we would be in danger of losing years worth of work.

Vorteile:

I like how easy it is to setup Carbonite. You download the software then simply tell it what files/folders you want backed up. Then you tell it how often to back up. It is easy to setup and after it is setup, you'll forget its there...until your computer dies and you need to restore the files. Luckily, having carbonite means that if/when your computer dies, you won't lose your valuable files. Their customer support is really good. I was having trouble restoring files and was able to get a support agent on the phone within 10 minutes and within another 5-10 minutes we were good to go.

Nachteile:

The carbonite website is pretty slow. I am restoring about 20gb of files now and it is going super slow. It is saying it'll take 16hrs to download 20gb. That's insanely slow. I know it is not our internet because I transfer large files a lot and it doesn't take long with our internet speed in the office.

Verifizierter Rezensent
Finance Officer in USA
Verifizierter Nutzer auf LinkedIn
Religiöse Einrichtungen, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dependable service

5,0 vor 4 Jahren

Kommentare: Have not had to use at work because no problems. However, several years ago at home I did lose my files and it was easy to access and download what I anted. I truly wish they had not increased their annual fee but I am using a freebie. I don't have the money at home to have Sea Gate to backup everything but we do have at work along with Carbonite. However, when the contract expires we will be leaving Carbonite because they charge too much.

Vorteile:

Carbonite works behind the scenes and I have used here at work and at home. You can be confident your files are available if they are lost on your computer

Nachteile:

The increase in the yearly fee. There are other systems that do similar saving like in cloud that are free. You would still need something like Sea Gate to back up the external and that would cost more in Carbonite but it would make more sense paying for. However, Sea Gate is a one time purchase.

Kathryne
Business Manager in USA
Non-Profit-Organisation Management, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Reliable Choice

5,0 vor 6 Monaten

Kommentare: I have used Carbonite with the exception of one short period for over 10 years. It has gotten me back up through crashes and new computers flawlessly.

Vorteile:

I have tried another "famous" product and found it extremely difficult to get everything backed up. With Carbonite I can see the status immediately and change settings as needed without having to go through a number of pages.

Nachteile:

Not anything. Having used this product for over 10 years I have never had a complaint or recommendation for improvement. This software performs exactly as advertised and as I need.

Antwort von OpenText

vor 6 Monaten

Thanks so much for leaving a positive review! We appreciate it!

Felicia
Owner in USA
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Customer Support

5,0 vor 3 Jahren

Kommentare: My employees are not IT people, so when we have a backup problem we get on the phone with Carbonite. They take over the computer and find the problems. It's as simple as that. They are so respectful to my team when there are issues and they have taught us how to do simple problem solving checks that can solve the problem! We are very happy with Carbonite.

Vorteile:

We use Carbonite as our backup program for our computer system. On occasion when our computers update it will change settings on the computer. Carbonite has the ability to let you know via email if it backed up successfully or not. This way we can catch a problem as soon as it arises.

Nachteile:

On occasion there are issues with the computers backing up because of new computer updates. This is solved by alerting us via email when our server does not backup properly.

Heather
Paralegal in USA
Rechtsberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Reliable

5,0 vor 4 Jahren

Kommentare: Overall this is a great product for adding another method of backup to your files for a good price.

Vorteile:

I like that this software is very reliable. It is working in the background constantly updating all new files. Not only that, but it doesn't slow down the computer while doing it which is a huge plus in my book. I've had many other software programs slow my computer down and I end up ditching them. If we accidentally delete a file, we can go into Carbonite and recover it.

Nachteile:

A couple downsides to this is that if you do happen to lose your information, it takes a long time to download all of the files back onto your computer. Another downside is that Cabonite does not backup any files that have the symbol ~ in the name. I use this often to put certain commonly used files up at the top of list for quick access.

Monique
Recreation Coordinator in USA
Regierungsbeziehungen, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Worth the Money

5,0 vor 3 Jahren

Kommentare: Carbonite is definitely worth the money. Yes, it may be a little pricey; however, the cost is relative if you ever need to recover information/data from several PCs.

Vorteile:

We use Carbonite in our office and it is a great program to have. The software runs in the background and doesn't slow your computer down. I also appreciate the friendly reminders of when we're either running out of space or didn't backup a computer during the week.

Nachteile:

Make sure each machine has a specific profile name because the system will get confused. Also, please don't attempt to duplicate machine names (i.e. if your computer is completing an IT replacement) as this also confusing the system.

Verifizierter Rezensent
Owner in USA
Verifizierter Nutzer auf LinkedIn
Buchhaltung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carbonite has saved me a couple of times

5,0 vor 4 Jahren

Kommentare: I needed the ability to back up my laptop to a remote location. I've used Carbonite for probably 10 years. I had two instances where hard drives went bad during my busy season. Thankfully we were using Carbonite on each computer. I was able to get up and running within a day and ever since then, I've used Carbonite. It's a lifesaver and gives me piece of mind knowing that my files are safely backed up.

Vorteile:

It's easy to set up and operates behind the scenes. You don't even know it's running and it backs up your files to the cloud. Super simple to set up and use.

Nachteile:

I don't have any issues with this software. The prices is reasonable, the back up process is simple, and it's a great piece of mind software.

William
Office manager in USA
Einzelhandel, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Carbonite keeps your information safe

5,0 vor 2 Jahren

Kommentare: Carbonite is a great product that's very reasonably priced and does an excellent job backing up your information. We have personally relied on them more than once to backup information that was lost in a computer crash and we have never been disappointed.

Vorteile:

Carbonite makes keeping a record of your valuable information extremely easy and reliable. In the past when we have had a computer crash and vital information was lost from the unit we were able to easily find and backup the information from Carbonite.

Nachteile:

We really have not had any negative experience with using Carbonite. It is easy to set up and to download your lost information.

Kim
Owner in USA
Einzelhandel, 11-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Excellent Back-up Software

5,0 vor 2 Jahren

Kommentare: We have been with Carbonite since they started. The offer Peace of mind. If you have ever crashed without back-up you would know what a disaster that is. We back up all our PC and our NAS continuously.

Vorteile:

Carbonite is easy to set up on each machine. We can select what we want backed up. Restore can be done in a couple ways.

Nachteile:

Occasionally it will give you a message that something is not being backed up and 99% of the time if you check you will find it was being backed up anyway. Just little glitches like that.

sharon
owner in USA
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Good backup software for personal or home use

4,0 vor 5 Jahren

Kommentare: Peace of mind knowing my files are backed up.

Vorteile:

- You can back up an unlimited amount of photos, music, and files. - You can easily see what files are included in the backup, and easily add more files. - Backup is continuous, you don't have to check it or worry about it. - Overall a good backup solution. I have not had any problems or errors.

Nachteile:

- It takes forever to retrieve your files. I am restoring files from my old computer to my new one. It has been going for about three WEEKS and it is now at 83%. However, if I needed one particular file right away, I could search for and download that one sooner.