Bloomfire Erfahrungen

Easy to use

Kommentare: Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important.

Vorteile:

It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool.

Nachteile:

I wish I could edit docs in the tool. But there are few cons that we have found at this point in time.

Bloomfire - faster searches and better collaboration

Kommentare: Bloomfire makes it easy to Collaborate with other users on posts, streamlines processes, saving time on multiple projects. It has proven to be an invaluable resource for managing paperwork and staying up to date on implementations, making workflow easier and more efficient.

Vorteile:

I started using Bloomdire since last year, at first I was a bit skeptical, but I realized that it is one of those platforms that makes your work easier, especially when searching for information and making decisions, I really like the interface it is Easy to use and the search function is efficient, Bloomfire significantly simplifies the search for information in our marketing department. the platform enables quick access to the information you need with just a few clicks or searches, surpassing traditional web searches in speed and reliability.

Nachteile:

Bloomfire is a software with useful tools, but it is not easy to understand for new users, it needs to be more intuitive so that the learning process does not take a long time, another aspect that needs to be improved is to be more open to customization, so that Users can adapt them to their needs.

Looking for a knowledge management system? Be sure to check out Bloomfire!

Vorteile:

Very intuitive and easy to use. Searchability was key for our company and it certainly delivers on that! Our customer success manager goes out of her way to ensure her clients have the information and tools they need to ensure a positive experience, from implementation to deploying and leveraging new features.

Nachteile:

The content update process seemed a little cumbersome at first but I think that has improved over time. In general, there's nothing about the platform that I don't like.

Recent Updates Diminish Value of Product Usability

Kommentare: The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.

Vorteile:

We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy.

Nachteile:

The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings. Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles. Prior to this change, the product met our needs and was highly functional. That is no longer the case.

Happy with Bloomfire existing Functionalities

Kommentare: it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options.

Vorteile:

The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features..

Nachteile:

having 2 links created for the same post when it is mapped under 2 groups.

it takes time to get used to learn how to search and find answers

Kommentare: maybe because english is my second language but it took me almost 6 months to get used to how to search things and find things on it.

Vorteile:

I love the main page and how you can change it to tailored it to our needs

Nachteile:

sometimes it is hard to remember where the answer is and the search button and the tags are just too much. you really need to remember some key words for the search

Great ease in accessing important work media

Kommentare: Overall, when I can’t find someone to answer a question for me, I can refer to Bloomfire.

Vorteile:

I love that articles relating to policy changes and event announcements are easily accessible and available through one platform. Many questions my colleagues have can be answered by referring to Bloomfire app.

Nachteile:

I would like the articles to be in sections, i.e., events, policy, etc.

Great software

Kommentare: Its super easy to use.

Vorteile:

Its user friendly and everything populates so quickly.

Nachteile:

I have only good reviews for it. It reminds me of GOOGLE in all the best ways.

Easy platform!

Vorteile:

Bloomfire offers a user-friendly platform with some quite impressive features to utilize.

Nachteile:

I desire greater flexibility when it comes to the newsletter. I believe it currently limits our creative options for engaging with our users.

Bloomfire Rocks

Kommentare: Very easy to use and I really like the search feature

Vorteile:

The search feature allows users to search and retrieve information within the site. Very useful

Nachteile:

As I have only used Bloomfire for aa short period, I have no opinion at this time

Sharing Knowledge On Demand

Kommentare: Chief Outsiders uses Bloomfire to ensure our fractional Chief Marketing Officers and Chief Sales Officers can gain knowledge from each other as rapidly and easily as possible. Our clients get the best outcomes from us when we leverage the power of our Tribe of seasoned marketing and sales professionals, and Bloomfire makes it easy to collaborate and learn from each other - at the moment when a client situation calls for it. As a result, we can get the information we need to do a great job for a client on demand, as needed. The Bloomfire search function is essential to that expeditious learning process.

Vorteile:

Bloomfire’s search functionality works infinitely better than the folder/file structure of alternatives. Search does not require an understanding of the filing structure, so all users can benefit without the need for training on filing nomenclature and structure. Bloomfire makes it easier for our 110+ fractional Chief Marketing Officers and Chief Sales Officers to learn from each other as a result.

Nachteile:

I would love to see an integration between Bloomfire and Dropbox so that documents in Dropbox could be read by the Bloomfire engine without actually having to be moved into the Bloomfire database.

User friendly, effective and adaptable!

Vorteile:

Bloomfire is exceptionally user friendly both for end users and back end admins. It is so easy to customise the platform, add your own content, manage users and maintain an archive of information. The Bloomfire team are always a joy to work with and offer quick, effective support.

Nachteile:

Some aspects can feel overly manual at times - for example we often have end users searching for content using phrases we hadn't anticipated or possibly typos. As such, the word/phrase is not connected to the post and they do not find what they are searching for. It would be great for this search to connect phrases together a little more extensively.

Overall a Good Product

Kommentare: Like most software, there is room for improvement but this definitely gets the job done and features a sleek, clean look that all can easily enjoy and navigate.

Vorteile:

Easy to navigate and clean look

Nachteile:

The search ability and lacking ability to post to different communities from one spot - having to repost the same content across several communities with different categories and tags is cumbersome. I'd like to post from one place with different selections for each community rather than 3 different posts.

Double thumbs up!

Kommentare: My company uses this software across all of our key clients and we have seen excellent results. Being in a virtual environment, we strive to provide a great sense of community to the businesses that need help in understanding policies or procedures or those that need extra guidance on specific topics. We are able to create this environment using Bloomfire, thanks to the great features & functionality. We upload videos, have different series that can be quickly accessed by looking for certain tag lines and are able to use the space to recognize individuals who are excelling in their client project! We love this product and our clients do too.

Vorteile:

The functionality and how easy it is to use on a daily basis. We are able to customize the product to fit each client's need so it can be as robust or minimalist as we need to fit their needs.

Nachteile:

When in the administrator mode, we sometimes have trouble when doing multiple uploads and/or edits of contents. Site may freeze and causes re-work.

We love Bloomfire from a development perspective.

Kommentare: We support our entire sales staff using Bloomfire with up to date product materials, case studies and great colaboration with our people in the field. We use bloomfire's api to dole out our manuals, technical data, images and more to our iOS and Adroid apps as well as all of our web sites. We put a document in one place (Bloomfire) and then serve it out to all others making BF our system of record!

Vorteile:

Its ease of use for posting and sharing content. Its searchablility of content and the clean way it delivers the results.

Nachteile:

The cost. It is very hard to justify to upper management that does not see the value based on the same values the dev team does. We constantly have to push back against management who wants to move towards a cheaper knowledge base system.

Simple yet powerful tool to organise knowledge and policies

Kommentare: Hello, I am a team leader for a support function and added myself so far 66 articles to Bloomfire. What I like about the tool is that we can quickly lookup articles, also I can use tags and categorise to make search more efficient and adequate. What I also like is that I can combine articles in series and can easily add comments and flag articles that require reviewing. Also another positive thing is that when composing an article it is saved as a draft, just like with google docs etc. so you do not have to worry your work will be lost. Another positive thing is that it very easy to embed pages, links, pictures and multimedia. I can quickly compose articles that look nice and are useful. The downside is there aren't many editing options. You can't select font or particular font size. Also when you have tables it's difficult to add them directly into the content, instead you would have to create an excel file and embed it especially when your tables are large or long. Also what I don't like is the enter button creates a new paragraph rather than breaking line, when I want to insert a line break I need to edit the HTML of the content (at least there is HTML editor which sometimes is faster for me to use as I can quicker configure tags and manage the content). Perhaps Bloomfire wanted to limit the way articles are edited to make them look cohesive, still, i'd prefer to have more editing options but overall it's a good tool to efficiently share knowledge and other information in your company.

Vorteile:

- ease of use - tags and categories - comments - possibility to save as drafts - Salesforce integration

Nachteile:

- limited editing options

Good knowledge base tool

Kommentare: We found implementation very straightforward. We converted a trial account into a live account after about a month of experimentation. After publishing some internal standards for publishing we then started uploading documents from directory drives which made them searchable and much easier for our non-technical staff to locate.

Vorteile:

Ease of use for end users searching for documents and for "Authors" to upload their documents.

Nachteile:

A bit of version control on the published documents would be nice.

Positive review

Vorteile:

Bloomfire allows our teams to mine the collective knowledge of the entire company.

Nachteile:

Overall pretty good tho’ I’m not real good at using the search function.

My experience with Bloomfire

Kommentare: very satisfied, don't know what I would do with out it.

Vorteile:

Easy to find information and procedures. Has step on solving problems

Nachteile:

More recent and current updates on older posts

Bloomfire works well for our team.

Vorteile:

Easy to understand and use. The search function makes the job so easy.

Nachteile:

None that come to mind. I have personally never had issues with Bloomfire.

Bloomfire is a wonderful tool to have for my job.

Kommentare: Its a wonderful tool to have the information needed to be able to assist my guest. and the knowledge for myself .

Vorteile:

information with just a few words. To be able to look up and know what is needed to help my guest.

Nachteile:

i haven't found anything that i don't like about Bloomfire.

Blooming your business

Kommentare: Bloomfire is very use to use and share information across the board with everyone on your team. They offer straight forward layouts and templates for your posts which you can edit at anytime from any device. So everyone can have access to the most recent information.

Vorteile:

User friendly and you can edit at any time

Nachteile:

When bloomfire goes down you are completely impaired if that the only place you store information on.

Greatest Collaboration Portal on Earth

Kommentare: As a fast growing company, a location for training, sharing of ideas, storage for videos - documentation - and etc. is crucial to providing right now access. Love Bloomfire. The ability to upload and create content is sophisticated, seamless, and can learn in 15 seconds.

Vorteile:

Allowing access over a very large group and locations. The ease of uploading content.

Nachteile:

Front page videos.

We use Bloomfire as a company intranet, it is easy to use and has great search functionality.

Kommentare: This software helped us get company info in one place and easily searchable.

Vorteile:

The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key.

Nachteile:

My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts.

A great resource tool

Kommentare: I have had a good experience to date with the Bloomfire platform. Information is easy to create, store, and share. It is very user friendly, and Bloomfire provides good support tools.

Vorteile:

Easy to create documents, and very intuitive.

Nachteile:

When creating a post there are limitations for font and colour options. More formatting tools within a post would be beneficial.