Imprima Virtual Data Rooms Erfahrungen

Easy to use and good support

Kommentare: The VDR service of Imprima has helped us during our due diligence processes. I felt supported by their customer service team throughout the process and I find the software good value for money.

Vorteile:

Imprima software is straightforward and easy to use. It doesn't take a lot of training to get yourself and your Q&A Experts set up. Also, the customer support is available 24/7 and will help with any questions free of charge. I find it a great plus and felt supported throughout the process.

Nachteile:

Whilst most of the software is straightforward, some more advanced options can be made a little bit easier, especially for first time data room managers. E.g. the option to hide certain documents from bidders take some time to get used to. Also, the Q&A management of reforwarding questions or resubmitting answers that were previously marked red by Legal can be improved.

review

Kommentare: good over the years

Vorteile:

easy, quick and not expensive

Nachteile:

that not every file format is supported when uploading and that often errors occur during upload

User-friendliness can be improved

Vorteile:

The platform does what it has to do and contains most required functions. Blacklining works well

Nachteile:

- Some basic functionalities are not user-friendly / intuitive / efficient

Good VDR experience

Kommentare: Overall experience: Good. Fits the purpose and does not pose many limitations. Whenever there is any complication, the customer support works out the solution in no time

Vorteile:

- Incredibly amazing customer support, really incredibly nice and super available - Q&A functionality is very well thought off and structured - Folder structure navigation tools (Data tree & good index output) - Clear graphics easy to understand

Nachteile:

- Could be the bulk of our project, but speed and upload/download limits seem dated - Folder size limits (although there is not a limit, if it turns to be big it decreases the software performance) - Some controls and tools are a little counterintuitive when compared to the usual Windows file system everyone uses

Project Iron data room

Kommentare: Experience was spoiled by poor customer service at Imprima Amsterdam. Once the customer service support was switcvhed over to London it got much better.

Vorteile:

Available online. Drag and drop file storage

Nachteile:

Multiple touch points required to upload and publish documents. Sending out invitations and selecting file security settings is very slow and cumbersome.

DC Emmen

Kommentare: Good and a very good service if a short follow up is needed

Vorteile:

Easy to set up and adjustable. Good notifications and monitoring with q&a. Very direct and good contact with Hans(Amsterdam) for ‘in-time’ questions and adjustments.

Nachteile:

Perhaps an adjustment of the upload function like some sort of a wetransfer (drop function) and not only on the left side of the interface.

Great service and amazing customer support

Kommentare: We successfully used Imprima Virtual Data Rooms for our transactions in the Private Equity space and it proved to be a better product compared to others.

Vorteile:

Easy-to-Use Platform and amazing Customer Support

Nachteile:

The fact that once you upload a document you cannot upload it again without incurring in doublecounting of space

Good

Kommentare: Overall experience is good

Vorteile:

Clear, reasonably easy to use, good support.

Nachteile:

We got complaints of our clients regarding ease of use.

Imprima VDR

Kommentare: It provided and excellent VDR experience, we managed our project effectively and received excellent support from the Imprima team

Vorteile:

It was easy to set-up, as a deal manager you can add yourself to bidder teams which saves a lot of time in resolving user access and Q&A issues. User support was excellent and helped us on all fronts.

Nachteile:

I haven't identified particular cons that have affected our experience during the usage time

Great customer service

Kommentare: Good communication with multiple parties, the Q&A is a great feature to have everything under controle during the due dilligence period.

Vorteile:

The customer service is just perfect! We prefer that we are assisted in our own language. It makes it fast and easier to work.

Nachteile:

the costst, we now pay per user that is better than it was before.

Very good customer service for a high price

Kommentare: A good dataroom with a very good customer service.

Vorteile:

The customer service was always very helpfull.

Nachteile:

The price for uploads is too expensive. The price for regular hosting is o.k.

Easy to use once you get used to it

Kommentare: Not easy in the beginning, but once you know it, it is ok to use. The client service is excellent!

Vorteile:

The customer service is very good and very reactive.

Nachteile:

In the beginning, when you are not used to it, it seems not so user friendly. You really need to practice a bit, before understanding how it works to upload and to know what all different steps are. It is not streight forward when you start using it. Sometimes files won't upload as the file names are too long when to many subfolders.

review

Kommentare: Very good product. Excellent support staff.

Vorteile:

It's highly professional and supports a transparant transaction process

Nachteile:

Remembering all the possibilities it offers

Again, very happy with Imprima dataroom on the project

Vorteile:

Functional, easy to use, nice tools, good and quick helpdesk

Nachteile:

Sometimes a big data dump causes errors. When you want to send a messages to all bidders it would be nice if you can use bold/underscore/italic for the message. Now it's just plain text. This goes also for the answers you provide in the Q&A.

Great system, easy to use. Good support.

Vorteile:

Drag and drop works easy. System is relatively fast. Support is fast and hands on.

Nachteile:

Sometimes there seemed to be a problem whit dragging a document, because of a to long documentname.

Review Imprima by Tom Moonen

Kommentare: Good experience overall, especially with the underlying support of the Imprima team.

Vorteile:

The combination between the customer service experience and the functionality of the imprima dataroom are the best attributes.

Nachteile:

I feel like it is not the most user friendly dataroom andthus sometimes quite hard to use.

Easy to use

Vorteile:

Imprima is easy to use and has a lot of features

Nachteile:

Sometimes in the Q&A the screen freezes (keeps loading)

Onewelcome

Kommentare: Good experience especially the customer support. [SENSITIVE CONTENT]and his colleagues respond quickly and are very helpfull

Vorteile:

The usability easy to use and great support when getting stuck

Nachteile:

Responsiveness, sometimes it get stuck you need to logout and restart

Imprima VDR

Vorteile:

- Helpful customer support that can be reached 24/7 - Ease of adding user groups

Nachteile:

- At first use it is not that clear on how to make sure each group has the right permissions to view documents

Good but some docs did not work

Vorteile:

Ease of use

Nachteile:

Some documents could not be published and we still don't know why. We had to send them by email

Imprima Review

Vorteile:

It’s a very easy platform that allows the control of information by both parties and has a very easy Q&A process that is important in a Due Diligence Stage

Nachteile:

The upload of some information is sometimes not easy due to the format of the files or the length of the file name

Highly recommend Imprima for data management and control for M&A projects.

Kommentare: Very good

Vorteile:

Controls, costumization, records and user support.

Nachteile:

Look and feel can be improved to be more friendly to users

VDR recommendation

Vorteile:

The simplicity of the dataroom and the support desk was always available to reach.

Nachteile:

A nice-to-have is the possibility to redact pictures.

Good quality VDR

Vorteile:

For Q&A purposes, the Q&A module during DD research greatly improves ease of use for the coordinating party.

Nachteile:

Not always as intuitive as to what functions mean and where to find what you need (as a beginner).

Great dataroom and great service

Vorteile:

easy to understand and use, great customer service

Nachteile:

Might need a couple of seconds to load certain pages or documents