---
description: Detaillierte Informationen über Zoho Survey zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: Zoho Survey Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Umfragetools](/directory/30092/survey/software) > [Zoho Survey](/software/131426/zoho-survey)

# Zoho Survey

Canonical: https://www.capterra.com.de/software/131426/zoho-survey

Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/131426/zoho-survey?page=2)

> Online-Umfrage-Tool, mit dem du unbegrenzte Umfragen erstellen, sie verteilen und die Daten mit Leichtigkeit analysieren kannst.
> 
> Bewertung: **4.6/5** von 450 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet Zoho Survey?

Freie Mitarbeiter, große Unternehmen, mittelständige Unternehmen, NROs, öffentliche Verwaltungen, Kleinunternehmen 

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 450 Nutzerbewertungen |
| Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: Zoho
- **Gegründet**: 1996

## Gewerblicher Kontext

- **Startpreis**: 35,00 $
- **Preismodell**:  (Kostenlose Version verfügbar) (Kostenlose Testversion)
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Chinesisch, Chinesisch (traditionell), Deutsch, Dänisch, Englisch, Französisch, Indonesisch, Italienisch, Japanisch, Koreanisch, Niederländisch, Polnisch, Portugiesisch, Russisch, Schwedisch, Spanisch, Thailändisch, Tschechisch, Türkisch, Ukrainisch, Ungarisch
- **Verfügbare Länder**: Australien, Brasilien, China, Deutschland, Indien, Japan, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Aktivitäts-Dashboard
- Anpassbare Fragen
- Anpassbare Vorlagen
- Befragungs-/Umfragemanagement
- Berichterstattung / Analyse
- Berichterstattung und Statistik
- Daten-Import / -Export
- Datenanalyse-Werkzeuge
- Datenvisualisierung
- E-Mail Marketing
- E-Mail-Management
- Feedback-Management
- Fragen-Verzweigung
- Fragenkatalog
- Kundensegmentierung
- Kundenspezifisches Branding
- Live Results Sharing
- Mehrere Fragetypen
- Mobile Umfrage
- Multi-Channel-Vertrieb
- Multichannel-Datenerfassung
- NPS-Umfragestruktur
- Offline-Antwort-Sammlung
- Online-Umfragen
- Panel-Management
- Präsentations-Tools
- Q\&A Management
- Sentiment-Analyse
- Statistische Analyse
- Third-Party Integrations
- URL-Anpassung
- Umfragen & Feedback
- Umfragenerstellung
- Verzweigungslogik
- Visuelle Analytik

## Integrationen (17 insgesamt)

- Eventbrite
- Google Docs
- Google Sheets
- Mailchimp
- Meta for Business
- Shopify
- Slack
- Tableau
- Zendesk Suite
- Zoho Analytics
- Zoho CRM
- Zoho Campaigns
- Zoho Commerce
- Zoho Flow
- Zoho Recruit

... und 2 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support
- Chat

## Category

- [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software)

## Ähnliche Kategorien

- [Umfragetools](https://www.capterra.com.de/directory/30092/survey/software)
- [Marktforschung Software](https://www.capterra.com.de/directory/10041/market-research/software)
- [Befragungssoftware](https://www.capterra.com.de/directory/31220/polling/software)
- [Mitarbeiter Engagement Software](https://www.capterra.com.de/directory/30817/employee-engagement/software)
- [360-Grad-Feedback Software](https://www.capterra.com.de/directory/30666/360-degree-feedback/software)

## Alternativen

1. [Typeform](https://www.capterra.com.de/software/137289/typeform) — 4.7/5 (945 reviews)
2. [UmfrageOnline](https://www.capterra.com.de/software/201674/enquetes-maken) — 4.6/5 (1553 reviews)
3. [Google Forms](https://www.capterra.com.de/software/176571/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://www.capterra.com.de/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Jotform](https://www.capterra.com.de/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)

## Nutzerbewertungen

### "Zoho survey - working experience at Builder.ai" — 4.0/5

> **Alfiya** | *23. August 2024* | Computer-Vernetzung | Empfehlungsbewertung: 8.0/10
> 
> **Vorteile**: I like the customer effort survey, it actually helps in determining how much the customer is willing to stick to the business and be a potential buyer of the product
> 
> **Nachteile**: Data security can be improved and I believe the costing is slightly high in terms of features provided.
> 
> So I used to work in middleware team at Builder.ai, so the customer used to come and define a customise app they have some set of requirements. However they might not have technical experience hence need assistance. Sometimes chatbots cannot match customers expectations, hence customer survey is important. Also here survey was collected, mostly by all users of the product, to improve quality of the platform

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### "Advanced online Survey tool" — 5.0/5

> **Samuel** | *23. Juni 2024* | Internet | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: If you have a Zoho Account, you can easily create a Zoho Survey that can be embedded in your web apps or shareable by link.
> 
> **Nachteile**: Has limit of 100 surveys on the free plan.
> 
> Zoho Survey provides advanced question types, flexibility and customizations.

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### "Mediocre Survey Builder" — 3.0/5

> **Nikita** | *17. Dezember 2023* | Maschinerie | Empfehlungsbewertung: 4.0/10
> 
> **Vorteile**: It is already integrated into Zoho CRM and can update natively contact information without any extra API connections.
It has unique ways to integrate into Zoho ecosystem.
> 
> **Nachteile**: It would only work with Zoho or really hard to use otherwise.
Additional features need to be created manually and with Zoho in mind.
> 
> It is fine to use on a low scale and low performing surveys but it fails against other survey tools available.

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### "Uncovering the Power of Zoho Survey: A Comprehensive Review" — 5.0/5

> **Raksha** | *1. Februar 2023* | Marketing & Werbung | Empfehlungsbewertung: 9.0/10
> 
> **Vorteile**: User-friendly interface: Zoho Survey is easy to use and navigate, even for non-technical users.Customization options: Zoho Survey offers a wide range of customization options, allowing users to create surveys that match their brand identity and goals.Advanced reporting and analysis: Zoho Survey provides detailed reports and analysis of survey results, which can be helpful for making informed decisions.Integrations with other Zoho apps: Zoho Survey integrates with other Zoho apps, such as Zoho CRM and Zoho Campaigns, making it easy to manage survey data within a larger suite of tools.Affordable pricing: Zoho Survey offers affordable pricing options, making it accessible for businesses of all sizes.Good customer support: Zoho Survey offers good customer support, including a helpful knowledge base and responsive customer service.
> 
> **Nachteile**: Limited customization options for free users: The free version of Zoho Survey has limited customization options, making it less flexible for those on a tight budget.Limited question types: Zoho Survey has a limited number of question types, which may not meet the needs of more advanced users.No offline data collection: Zoho Survey does not allow for offline data collection, making it less useful for surveys in areas with limited internet connectivity.Steep learning curve: While Zoho Survey is user-friendly, it may have a steep learning curve for those new to survey tools and data analysis.
> 
> Overall, Zoho Survey is a well-rounded survey tool that provides a good balance of features, ease of use, and affordability. It has a user-friendly interface and offers a wide range of customization options, making it accessible for businesses of all sizes. The advanced reporting and analysis capabilities are particularly strong, as are the integrations with other Zoho apps.

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### "A tool that works for surveys in remote teams" — 5.0/5

> **afet** | *10. Juni 2025* | Unternehmensberatung | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Whenever I conduct surveys with groups or for my clients, I depend on Zoho Survey for the best results. I do not have to send back multiple emails to get the important feedback I need.
> 
> **Nachteile**: One disadvantage with using matrix questions was that scoring was limited. It became necessary to find a way to give responses in a grid layout numerical values.

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Seite: 1 / 19\
Weiter: [Nächste Seite](https://www.capterra.com.de/software/131426/zoho-survey?page=2)

## Links

- [Auf Capterra anzeigen](https://www.capterra.com.de/software/131426/zoho-survey)

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