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Über Elite EXTRA

Elite EXTRA bietet cloudbasierte erweiterte Versandsoftware, mit der Lieferungen, Abholungen und Services in Echtzeit optimiert werden können.

Erfahre mehr über Elite EXTRA

Vorteile:

Easy to use and the Elite Extra customers service is great.

Nachteile:

The driver tracking and GPS systems on the app are not the best and sometimes take our drivers to the wrong locations. It also allows drivers to get off the app so we can no longer track them.

Bewertungen zu Elite EXTRA

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,6/ 10

Elite EXTRA hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 231 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (231)

Andy
Andy
eCommerce Director in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Elite EXTRA Deployment

5,0 vor 11 Monaten

Kommentare: We are pleased we made the decision to go with Elite EXTRA. It's a solid platform with more features and a large install base of automotive parts delivery companies like APH. The implementation and training team were very helpful getting us live at so many stores in such a short period of time, they were great to work with.

Vorteile:

The Elite EXTRA product is robust, feature-rich and an excellent fit to the automotive parts delivery business. The staff at Elite EXTRA also know our business inside and out and were very helpful in showing us proven best-practices for getting the most out of the service.

Nachteile:

We have not been able to deploy the "Driver Self-Dispatching" feature yet because it requires our paper invoices to have bar codes on them which we are waiting on our software development team to implement.

Joshua
Director in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always improving

4,0 vor 10 Monaten

Kommentare: Great vendor to deal with. Willing to work with customer to fit specific needs.

Vorteile:

Ease of use and integration into our POS system. Support staff is responsive and always great to deal with.

Nachteile:

Bummed i have not invited to ping pong tourney.

Kenny
CFO IT in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra Review

3,0 vor 11 Monaten

Vorteile:

That it ties into ACDelco Connection for buyers to see.

Nachteile:

Very robust program and not always easy to navigate as well as drivers ETAs are never right. Also, need to work on the geo fencing.

Brian
Parts Consultant in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best dispatching software we have used so far

5,0 vor 10 Monaten

Kommentare: We have had a good experience with elite extra and the integration it provides.

Vorteile:

Love the tracking, routing, and features

Nachteile:

We do not have any cons. If i had to choose the reporting takes some getting used to so we can find what we need

Chris
ACCOUNT MANAGER in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

ELITE EXTRA OVERVIEW

5,0 vor 11 Monaten

Kommentare: MUY OVERALL EXPERIENCE WITH ELITE EXTRA IS AMAZING

Vorteile:

I REALLY AM IMPRESSED WITH THE ENTIRE SOFTWARE AS A WHOLE.

Nachteile:

AGAIN I REALLY LIKE EVERTHING ABOUT ELITE EXTRA

jason
warehouse associate safety captain in USA
Logistik & Lieferkette, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

elite review

5,0 vor 11 Monaten

Kommentare: its been great but would like for elite to offer classes on learning how to use elite to its full potential

Vorteile:

I like that its very simple. I wish it offered more features.

Nachteile:

sometimes the editing routes take forever, my location has alot of orders so I dont know why sometimes it lags

Cory
Outside sales parts specialist in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra is a game changer.

5,0 vor 10 Monaten

Kommentare: Elite is exceptional. I can’t praise enough on how this program has helped our company over the years. Our drivers coordinate their routes and help save us money from saying they didn’t get delivered and we have proof of delivery and pictures.

Vorteile:

This program is very easy to use, and it helps coordinate our routes and save our company money. It’s a safety blanket for when customers have questions about deliveries being dropped off and ETA times of deliveries when we will be showing up.

Nachteile:

Nothing comes to mind no issues here and don’t have anything that comes to mind.

Greg
Transportation Team Lead in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Dispatching for Healthcare Company

4,0 vor 10 Monaten

Vorteile:

Elite offers us real time tracking and optimized routing options to deliver blood products across the state expediently. Personally i find elite to be user friendly and probably haven't even scratched the surface on all of its features. Easy history search functions allow me to revisit any jobs that need further data or to resolve a discrepancy easily. Elite takes a lot of stress out of dispatching emergent life saving products on a daily basis for me.

Nachteile:

Not many complaints to come up with for this software. Minor bugs have been a nuisance at times, but easy to reach tech support has helped to either solve issues in real time, or put on the radar for future updates. Once i gained a working knowledge of this product, it has been easy to use and there have been minimal deficiencies. The most common issue i have had has been stops not closing out in real time but seems to almost exclusively be a cellular reception issue as we are in the bowels of hospitals rather than a software issue.

Kasey
Regional Contiuous Improvement Manager in USA
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Elite Extra for heavy duty truck dealership network

5,0 vor 11 Monaten

Kommentare: They’ve been a great company to work with, eager to help us solve our problems. Of the dispatching/delivery management programs we’ve used, Elite Extra seems to be the one most designed with my industry in mind.

Vorteile:

Their customer support team is top notch. I’ve never waited more than a few minutes to speak to a real human, and have never gotten off the phone without our issue being resolved.

Nachteile:

Data analytics. There are either predefined KPMs in the Scorecard, or manually pulling reports. Some customizable widgets/BI integration would help.

Joe
Joe
PRESIDENT in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GREAT PRODUCT

5,0 vor 10 Monaten

Vorteile:

DRIVER TRACKING AND PICTURE TAKING OF THE DELIVERY AT THE CUSTOMER

Nachteile:

THE INABILITY TO RESIZE THE MAP IN SMALLER INCREMENTS AS WELL AS NOT BEING ABLE TO REORDER THE COLUMNS IN THE ORDER GRID

Carlos
Asst. Parts Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Worth every Penny

5,0 vor 10 Monaten

Vorteile:

Real time driver tracking and planning allowing for more deliveries on a daily basis and less headache to manage them.

Nachteile:

It's hard to identify anything that has happened using Elite Extra that wasn't handled in a timely manner.

Kellie
Commercial Sales Support in USA
Baumaterial, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

KR Elite Extra review

4,0 vor 10 Monaten

Kommentare: Overall, I like it. I like that you can track deliveries and know more than if we weren't using it.

Vorteile:

I like that we can tell customers where their delivery is in the schedule, that we can see pictures of the deliveries, and that if the notifications work, the customer can track their delivery.

Nachteile:

Notifications don't always work out. Also, if someone puts a lot of * in the notes, it spreads the columns out to where we can't scroll to the right to see everything.

Seth
Operations Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NAPA Autopart Tracking - Fisher and Father

5,0 vor 10 Monaten

Kommentare: It is a useful tool for tracking route profitability and route management

Vorteile:

It is important for our business to be able to monitor deliveries and track proof of sales. I like to see where my employees are at and when they will be back to the store so that we can plan future deliveries.

Nachteile:

The scheduled routes feature is messed up. In regards to the process for returning parts, we need to put in the part number and the line code. i would like to be able to input the part number and for the the possible line codes to automatically populate.

Chris
Regional Sales Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A user friendly and very useful tool

5,0 vor 11 Monaten

Kommentare: My experience has been positive and it has proven in helping us maximize delivery efficiency.

Vorteile:

The ability to track delivery timing and provide the customers with accurate arrival time.

Nachteile:

Occasional improper mapping of customer locations

Rick
Project Manager in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rick from Smyth Automotive

4,0 vor 11 Monaten

Vorteile:

Number one reason is tracking, we wanted a way to know where our drivers were during their delivery runs.

Nachteile:

The learning curve is a little steep at first but it isnt impossible to achieve. Some of the people we trained did not catch on very quickly.

Matt
Sales Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Happy Organization!

5,0 vor 10 Monaten

Vorteile:

The ease of use and the broad range of functionality it has.

Nachteile:

From my perspective I don't have any complaints. It does everything our organization needs it to do

Calvin
ERP implementation Support in USA
Automotive, 501–1.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Elite Extra - a strong third partner business partner via ease of use and service

4,0 vor 11 Monaten

Kommentare: While my exposure was limited, it was one of the best third party pieces of software to work with. It was seldom down, and when it was, the cause was of the failure was usually pretty easy to track down and correct.

Vorteile:

Elite was already an established process within the organization when I joined. My role was to add new warehouses to the process and to assist the office staff in managing the behind the scenes file processing when a failure occurred at some point in the process. What I liked most was that the process was logical and easy to interact with throughout the process (in reference to third party processes).

Nachteile:

Technical support. I know first hand that the user community enjoys a robust interactive support system, but having to the product late I did not have a strong relationship with Elite's technical staff. That seldom created a problem as the process to interact with Elite was intuitive and very straight forward.

Sean
Parts Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Why Elite Extra should manage your deliveries

5,0 vor 10 Monaten

Vorteile:

Ease of use, integration into business system allowing direct access to upload deliveries. Real time driver location and ETA's.

Nachteile:

Occasional glitches or stops being locked when moving route around or adding stops.

FRAN
Parts Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

ELITE EXTRA 2024

5,0 vor 10 Monaten

Kommentare: It's a good tool to utilize for making deliveries

Vorteile:

It helps to be more in control of your delivers

Nachteile:

Having to manually put customer information in the system

Sean
Parts Director in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

4 Years in and still love it.

5,0 vor 10 Monaten

Kommentare: This system has been great since day one, We use it in all our dealerships.

Vorteile:

Very easy to use and train. Very easy to make on the fly adjustments, and the routing is spot on.

Nachteile:

Learning and navigating the reports portion can be overwhelming.

Bryan
School District Parts Specialist in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

INVALUABLE TOOL FOR DELIVERY/DISPATCH

5,0 vor 10 Monaten

Kommentare: Overall experience has been great. Their support is helpful and responsive.
I feel like for the best benefit, our company needs to repeat the onboarding/training process in order to best utilize the program.

Vorteile:

I love the order tracking features. The PHOTO POD and signature capture are great!

Nachteile:

Trying to migrate to "SCHEDULED RUNS" and driver self-dispatch proved to be pretty difficult. Most likely due to internal processes, but it seemed to add more confusion to our dispatch than letting a designated dispatcher route the orders.

William
owner in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Options for delivery tracking

5,0 vor 10 Monaten

Kommentare: I love it and it has be easy to work with and learn.

Vorteile:

I like that our customers can set up their own delivery route and dispatch. We have two primary customers and so the ease of use for this made this a great choice.

Nachteile:

If there is a switch as to which phone is logged into by the driver it can trigger a two driver month charge.

Anthony
Warehouse and logistics manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite extra

5,0 vor 11 Monaten

Vorteile:

The ability to track drivers and get proof of delivery

Nachteile:

Works great for our company and if we ever have something we would like differently

Danielle
Parts Supervisor in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elite Drivers for Parts Delivery

5,0 vor 10 Monaten

Vorteile:

I like that I can track my drivers and give updates to customers as to when their parts should arrive

Nachteile:

Sometimes there is some lag time between where the map says a driver is and where they actually are

Chris
Regional Vice President of Fixed Operations in USA
Übersetzung und Lokalisierung, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

One of the single best tools for your parts dept, hands down.

5,0 vor 10 Monaten

Vorteile:

Literally everything Elite Extra offers is phenomenal. My favorite part of it are the automated feature set ups. Takes all the work out of using it.

Nachteile:

I literally don’t have anything to say bad about this software.