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Über Elite EXTRA

Elite EXTRA bietet cloudbasierte erweiterte Versandsoftware, mit der Lieferungen, Abholungen und Services in Echtzeit optimiert werden können.

Erfahre mehr über Elite EXTRA

Vorteile:

Easy to use and the Elite Extra customers service is great.

Nachteile:

The driver tracking and GPS systems on the app are not the best and sometimes take our drivers to the wrong locations. It also allows drivers to get off the app so we can no longer track them.

Bewertungen zu Elite EXTRA

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,5
Kundenservice
4,7
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,6

Weiterempfehlungsquote

8,6/10

Elite EXTRA hat eine Gesamtbewertung von 4,7 von 5 Sternen basierend auf 225 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (225)

Joe
Joe
PRESIDENT in USA
Verifizierter Nutzer auf LinkedIn
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

GREAT PRODUCT

5,0 vor 2 Monaten Neu

Vorteile:

DRIVER TRACKING AND PICTURE TAKING OF THE DELIVERY AT THE CUSTOMER

Nachteile:

THE INABILITY TO RESIZE THE MAP IN SMALLER INCREMENTS AS WELL AS NOT BEING ABLE TO REORDER THE COLUMNS IN THE ORDER GRID

Andrew
Warehouse Manager in USA
Großhandel, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elite routing

4,0 vor 2 Monaten

Kommentare: Overall it does what i need it to, I was hoping it would have improved what we do but have not seen that type of return on it thus far.

Vorteile:

Ease of use, it is very simple to teach to others.

Nachteile:

Priority system as it doesnt fit my location making it impossible to auto route. I was told it was something that could be improved and would be but I have yet to see anything since. (1 year ago). It could use a few nice features, a priority system that can default all new stops to set up a first and last priority and auto route. or a Geo fence area to set up as prioritys.

Jeffrey
MANAGER in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

DELIVERY MANAGEMENT

3,0 vor 2 Monaten Neu

Vorteile:

TRACKING DELIVERIES AND DRIVER ROUTES IS A GREAT FEATURE THAT HAS COME IN HANDY SEVERAL TIMES

Nachteile:

DIFFICULT TO NAVIGATE THE PROGRAM SOMETIMES AND TO TRAIN NEW PEOPLE

Frank
District Manager in USA
Automotive, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elite Extra Review

5,0 vor 2 Monaten Neu

Kommentare: Overall, I would recommend this product to dispatching companies in order to have a pretty easy interface to perform their day-to-day operations.

Vorteile:

The ease of use to manage our day to day dispatching of product to our customers and being able to track these drivers and quote accurate delivery times to our customers.

Nachteile:

Reporting should be automated for review. Maybe store teams could subscribe to specific reports daily or weekly. The other option would be to send out exception reports for each location so they can address issues that are not so evident, live at the location.

JAYANT
Operations Manager - Last Mile Delivery in Kanada
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elite Extra User Review

4,0 vor 2 Monaten Neu

Vorteile:

Easy to import orders via integration of Filezilla

Nachteile:

The routing is not efficient if we are assigning more than 80 stops in a delivery zone, system tends to freeze and skipping stops causes errors.

Joshua
Director in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Always improving

4,0 vor 2 Monaten Neu

Kommentare: Great vendor to deal with. Willing to work with customer to fit specific needs.

Vorteile:

Ease of use and integration into our POS system. Support staff is responsive and always great to deal with.

Nachteile:

Bummed i have not invited to ping pong tourney.

Eric
VP - CFO in USA
Großhandel, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra

5,0 vor 2 Monaten Neu

Vorteile:

See drivers routes and delays. Also, able to take photos of deliveries when nobody around.

Nachteile:

Not 100% connected to our 3rd Party ERP Software.

Jerret
Warehouse Manager in USA
Großhandel, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Big Upgrade From Our Previous Software

5,0 vor 2 Monaten

Kommentare: Overall the pros definitely outweigh the cons. This saves us a ton of time everyday when it comes to routing and manifesting. Seeing all of the unassigned orders real time in the dispatch window has helped with orders that got missed in the past and didn't go to billing. The biggest improvement I could suggest is a more mobile friendly/small laptop screen view for the dispatching.

Vorteile:

There are lots of pros with Elite EXTRA - The ease of optimizing the routes, seeing orders get added to my queue in real time from Eclipse, geolocating the deliveries instead of just a street address is great for larger facilities.

Nachteile:

All the buttons and text in the dispatch screen and especially on the printed manifests are very small, adding a new delivery address to an existing customer can be confusing and cumbersome at first.

Brian
Parts Consultant in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best dispatching software we have used so far

5,0 vor 2 Monaten Neu

Kommentare: We have had a good experience with elite extra and the integration it provides.

Vorteile:

Love the tracking, routing, and features

Nachteile:

We do not have any cons. If i had to choose the reporting takes some getting used to so we can find what we need

Trevor
Assistant Parts Manager in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Good product, so far!

5,0 vor 2 Monaten Neu

Kommentare: We've only had it a brief while, but it seems to be quite popular with the shops and it is nice being able to see everything in real-time.

Vorteile:

I like being able to input routes for the drivers, get signatures and leave photos for proof of delivery.

Nachteile:

Seems a little hard to figure out how to get it going.

Richard
President in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

EliteEXTRA is the best technology partner I have ever worked with

5,0 vor 5 Jahren

Kommentare: EliteEXTRA is by far the best technology product and partner I have ever worked with. Implementation was easy, support is excellent, and their product has become a critical part of our organization.

Vorteile:

Very user friendly. Once you start using it, you can't function without it because it's so good!

Nachteile:

The system does not have a great process for handling orders delivered manually (outside of EliteEXRA).

Payam
Vice President in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Game Changer! Hands Down The Best In The Market!

5,0 vor 2 Monaten

Kommentare: Overall experience with Elite EXTRA has been fantastic! Great team! Great leadership! Great product! Highly recommend!

Vorteile:

Elite EXTRA has completely changed our business! Hands down the best delivery management solution out in the marketplace! Here are some key points that I like the most about Elite EXTRA: - Easy to use and frequently updated mobile app - Automatic sequence of route when selecting multiple deliveries - ETA's on deliveries for us and our customers - Communicating with drivers through the app - Seamless integration with our POS system - Ability for drivers to take pictures of deliveries and submit proof of delivery - Payment management for drivers - Request Uber if no drivers are available - Live GPS tracking - Full detailed satellite map - REPORTING! Full reports on drivers delivery times, idle times, route management and much more! Very useful reports! - Easily identify which invoices and part numbers are with which driver - Very advanced yet easy and straight forward to use once learned! Highly recommend Elite EXTRA!

Nachteile:

There is nothing I dislike about Elite EXTRA!

Charlene
Operations Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

10 plus Successful Years and counting

5,0 vor 2 Jahren

Kommentare: We have had a successful relationship with the whole Elite Extra team from day 1.
Their ability to address and take our suggestions into account has been very vital in our continued success.
Any issues we might run into are quickly addressed and resolved in a expeditious manner every time.
Their customer service is top tier and the software overall is the best in the industry for sure.
Elite extras constant updating and improvements have helped us implement a lot of services our competitors do not offer and allows us to stay ahead of the game with real time delivery tracking and proof of delivery.
We can not say enough great things about the program and their staff.

Vorteile:

The Elite Extra program is now an integral part of our operations at all of our 15 locations. Our customers rely on the information provided by the program so that they can continue to service their customers as well. We love the on time live GPS tracking and the ability to see the drivers manifest and track each order they have with them. We also depend on the proof of delivery signatures to complete and finalize our invoicing process'.

Nachteile:

At this time there isn't really anything we feel we would need to change.

Ryan
Vice President in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra Review

4,0 vor 5 Jahren

Kommentare: My overall experience has been overwhelmingly positive. As I have stated the team at Elite Extra is top notch and always put the customer experience first. Even when there is a glitch, they are always right on it working on a solution.

Vorteile:

The software is by far the best vehicle tracking software for the automotive aftermarket industry. It adapted very well to some of the individual needs of our business and is not a one size fits all solution. It is generally easy to use and the reporting side is robust and gives meaningful data. The support team is responsive and generally able to help in a timely manner.

Nachteile:

I don't have anything major except for the occasional temporary down time which can be caused by a multitude of issues as it is a cloud based solution. They are usually not for very long, and there are manual work arounds usually, but is never convenient when it happens.

HUGH
Illinois Operations Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite review-cps

5,0 vor 2 Monaten

Kommentare: Has been a great relationship between our company and Elite for many years. We have grown along with Elite over the years having intertwined our businesses beautifully.

Vorteile:

I like the whole package. Couldn't imagine our company running without this product

Nachteile:

Wish could take and store pics at time of delivery and store with tracking/delivery information like ups/fedex.

Joseph
Parts Department Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great Product Easy to Learn and Use

5,0 vor 2 Monaten

Vorteile:

Since implementation we have become more efficient. Set up of routes is fast and easy.

Nachteile:

To be totally honest. We have found no cons.

Seth
Operations Manager in USA
Automotive, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

NAPA Autopart Tracking - Fisher and Father

5,0 vor 2 Monaten

Kommentare: It is a useful tool for tracking route profitability and route management

Vorteile:

It is important for our business to be able to monitor deliveries and track proof of sales. I like to see where my employees are at and when they will be back to the store so that we can plan future deliveries.

Nachteile:

The scheduled routes feature is messed up. In regards to the process for returning parts, we need to put in the part number and the line code. i would like to be able to input the part number and for the the possible line codes to automatically populate.

Rick
Project Manager in USA
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Rick from Smyth Automotive

4,0 vor 2 Monaten

Vorteile:

Number one reason is tracking, we wanted a way to know where our drivers were during their delivery runs.

Nachteile:

The learning curve is a little steep at first but it isnt impossible to achieve. Some of the people we trained did not catch on very quickly.

Brenda
IT Manager in Kanada
Automotive, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite review

4,0 vor 2 Monaten

Kommentare: my companies experience with 45 locations, has been terrific the software is easy to use.
Program changes that we have requested are always done quickly and efficient manner.
I have always gotten a quick response with any support issues.

Vorteile:

hands on training, ease of implementation, fast and reliable support when issues arise.

Nachteile:

I cant say that I have one, our experience has always been good.

Eric
Customer Service in Kanada
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra Review

5,0 vor 2 Monaten Neu

Kommentare: We have no complaints.
Your system works great.

Vorteile:

1- organization of deliveries. 2- age of deliveries 3- It helps prioritize

Nachteile:

We had a problem with the delivery times not auto adjusting when drivers were driving slow or taking too long, but after we called and expressed our concern it was fixed and now works great.

JAKE
Parts Manager in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Tool

4,0 vor 2 Monaten

Vorteile:

It is nice to be able to track drivers and what they have on their truck in real time.

Nachteile:

There are features other competitors use that we haven't been shown how to use yet. Example would be our customer being updated as well on delivery status and what invoice they are bringing them.

DON
PARTS MANAGER in USA
Transport/Güterfrachtverkehr/Schienenverkehr, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

VALUE ADDED SERVICE

4,0 vor 2 Monaten

Kommentare: WAS NOT MUCH OF A FAN AS A USER, BUT IS AN ABSOLUTE MUST HAVE FROM A MANGERIAL PERSPECTIVE

Vorteile:

REAL TIME UPDATES TO KEEP COMMUNICATION AND UNDERSTANDING BETWEEN THE DEALERSHIP AND THE DRIVERS OUT IN THE FIELD

Nachteile:

PROBABLY MORE OF A ME THING, BUT SETTING UP SCHEDULED RUNS IS A BIT CUMBERSOME.

Rashun
Parts Dispatcher in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Elite Extra

4,0 vor 2 Monaten

Vorteile:

I like the ability to see where the drivers are moving to and from. The ability to also send on-time messages is also key.

Nachteile:

That there is a slight delay in their actual location, thus delaying pickups or additional information that might be prudent.

Jeff
Purchasing Manager in USA
Automotive, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great for dispatching. Good for reporting.

4,0 vor 2 Monaten Neu

Kommentare: Elite EXTRA is an excellent dispatching program to track orders in real time.

Vorteile:

The dispatching and tracking features are amazing.

Nachteile:

The reporting features are not always clear on what the data means. Orders take a few minutes to populate for dispatch.

Cody
Warehouse Team Lead in USA
Logistik & Lieferkette, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Elite is great for dispatching

5,0 vor 2 Monaten

Vorteile:

I like the ability to dispatch multiple routes within a short amount of time and the ability to track my drivers to make sure they are making their deliveries on time.

Nachteile:

Overall, the program is great. The only thing I wish for, is for Elite to show the number of products per stop without having to print out a manifest to get a better estimate on how stops can be broken up easier.