Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Über Khoros Marketing

Management-System für soziale Medien, mit dem Unternehmen Zielgruppen ansprechen, soziale Aktivitäten überwachen und messen können.

Erfahre mehr über Khoros Marketing

Vorteile:

Khoros has been a great for communicating with our customers via Social Media.

Nachteile:

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else.

Bewertungen zu Khoros Marketing

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,0
Kundenservice
3,8
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,7

Weiterempfehlungsquote

7,4/10

Khoros Marketing hat eine Gesamtbewertung von 4,3 von 5 Sternen basierend auf 20 Nutzerbewertungen auf Capterra.

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Nutzerbewertungen filtern (20)

catherine
catherine
Marketing Communication Manager in Venezuela
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

one of the best tools for social media!

5,0 vor 6 Jahren

Kommentare: a tool that has helped me a lot in the programming of my social networks among others, excellent tool

Vorteile:

You can respond and follow your followers in real time, through a very simple and very easy to use interface. The best thing about this tool is the possibility not only to see who shares your content, but also where your message arrives by means of very complete statistics.

Nachteile:

It is a bit difficult to program multiple resending since the window is very small, but that would be my complaint, for everything else .. this tool is very good, I am very satisfied

Helena
Assoc. Director of Social Content And Engagement Strategy in USA
Marketing & Werbung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Khoros is great for enterprise clients, but has some short comings.

4,0 vor 2 Jahren

Kommentare: Overall, Khoros is an okay tool. If you have large volumes of content and multiple accounts to manage, this tool can handle it. The customer service team is very. pleasant to work with. Just note that the monitoring streams are a bit challenging to filter. We also felt that the we did not use a majority of the features available as they did not fit our needs. Therefore it was difficult to justify the spend ($$$$).

Vorteile:

Monitoring & engagement. We have a high volume of comments that come in daily and needed a tool that can pull everything in successfully. It made it easier for the team to monitor and engage with the community. Customer Service - The team is very responsive. They will attempt to help as much as they can.

Nachteile:

Overwhelming - It can be overwhelming at times. There's isn't an easy way to understand where you left off when monitoring streams. Features - Some of the features did not fit our needs. Specifically, the analytics and content library. We found others tools are more accurate for our listening and reporting needs. The content library did not categorized, organized or filter our content the way we needed. Expensive - Very expensive compared to their competitors. Hard to justify costs when we aren't using a lot of the features available.

Abby
Coordinator in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Ugh!

2,0 vor 6 Jahren

Vorteile:

Spredfast is very similar to Hootsuite in terms of a scheduler. But it also does social listening which is important for my industry.

Nachteile:

Schedule is slow and it's a little complicated. Customer service is very responsive, but sometimes it feels like they're answering you just for the sake of answering. Overall, not a fan. And there's a lot of ways your analytics can be skewed. Annoying to say the very least.

Dana
Dana
Account Supervisor in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good social media tool

4,0 vor 5 Jahren

Kommentare: It is a tool used by our clients that we manage daily. It helps us organize content and receive approvals for publishing. It also tracks our campaign content.

Vorteile:

For content scheduling purposes, it is great. You can sync multiple accounts and publish content simultaneously if desired. You can also organize content with labels although there are some limitations.

Nachteile:

The analytics side of the product is not as strong as content and listening. There are other products that do a better job with features and dashboards.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Hardware, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Khoros Is great for Social Media Communications

5,0 vor 5 Jahren

Kommentare: My experience with Khoros Marketing has been amazing. The communication and effectiveness is exactly what any business needs.

Vorteile:

Khoros has been a great for communicating with our customers via Social Media. It is very easy to manager multiple social media platforms and accounts from Khoros without having to directly log in into each platform. They system is very reliable and accurate.

Nachteile:

I can't think of any downside to this software as my experience has been great and I am not aware of any competitors.

Samantha
Marketing Programming Coordinator in USA
Onlinemedien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Great growing software

5,0 vor 7 Jahren

Kommentare: Spredfast makes publishing, sorting, and tracking your social media activity so much easier than it would be otherwise. And because it's growing so quickly, we've seen major improvements and feature adds just in the last couple years.

Vorteile:

I've only been using Spredfast for about 2 years, but the program has grown and changed in so many positive ways in that amount of time. It's easy to use, with options to add on various features based on your needs, meaning this could be the most basic or the most robust social media automation tool out there. Support is also quick to respond and the library of help articles is extensive.

Nachteile:

Like many competitor programs, Spredfast is expensive. It's not the tool for everyone, but is amazing for growing medium-large companies who need to streamline their social media process.

Nikki
Manager, CX Digital in USA
Öffentlichkeitsarbeit und Kommunikation, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Nikki's Review

4,0 vor 2 Jahren

Vorteile:

I like that it is intuitive, and easy to understand for new team members.

Nachteile:

Theres are glitches often when communicating with Opal

HUGO
support in Australien
Computer-Software, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Backend not administrator friendly

4,0 vor 4 Jahren

Kommentare: The back-end administrative interface present a steep learning curve, even just to find my way navigating the interface.

Vorteile:

Customer service is very responsive and the team helping us to ramp up willing to do the extra miles.

Nachteile:

Relatively hard to use especially on the reporting side, it is not very flexible in customizing reports .

Sarah
Admissions & Recruitment Specialist in USA
Hochschulbildung, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Powerful platform for managing social

5,0 vor 6 Jahren

Vorteile:

I love that Spredfast makes it easy to schedule social posts far in advance, and you can do so for multiple accounts. I worked for a company that has 700+ separate social media accounts for each location, and we were able to manage them all via Spredfast.

Nachteile:

Can get a little tricky managing hundreds of accounts, especially in a customer service capacity. We noticed that we weren't seeing all of the comments or direct messages coming in from all accounts, so many questions from our customers got overlooked.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Kosmetik, 51–200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A complete experience!

4,0 vor 3 Jahren

Vorteile:

Lots of insights Posting workflow Calendar view

Nachteile:

Intagram stories publications are not yet available Some social networks not yet available

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Transport/Güterfrachtverkehr/Schienenverkehr, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Spredfast is the top Social Suite

5,0 vor 6 Jahren

Vorteile:

Intuitive, great insights, great to involve different stakeholders within the company

Nachteile:

API with some SM sites is a bit clumsy/feels dated

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Sport, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cool tool..hard to use

4,0 vor 6 Jahren

Vorteile:

The final product of Spredfast is great and can help with automation.

Nachteile:

It is hard to navigate and takes many steps to reach end goal

chandler
marketing and sales specialist in USA
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

mostly positive with a couple painpoints

4,0 vor 7 Jahren

Kommentare: far reach with minimal effort

Vorteile:

I love the functionality of the calendar in that it syncs with posts that are posted from elsewhere

Nachteile:

its a little hard to schedule out multiple reposts since the window is so small - i wish that if you wanted to post multiple reposts you could do it in one fell swoop

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Essen & Trinken, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Social Media Community

4,0 vor 3 Jahren

Vorteile:

It has been great for me in interacting with my customers on social media. Customer service is very responsive. Also it allows me to see insight of my posts.

Nachteile:

It sometimes get very tricky managing your accounts.

Michelle
Community manager in Peru
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Meets your needs

5,0 vor 3 Jahren

Vorteile:

Khoros Marketing is for you if you want to gain access to high level social media metrics

Nachteile:

The reporting widgets weren’t that advanced and the interface could improve because it is a little slow sometimes

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Spredfast breadth of capabilities is incredible

5,0 vor 6 Jahren

Vorteile:

This is quite possibly the best tool a company can use that gets 100s of social messages a minute...

Nachteile:

There's a lot to learn, not difficult, but a lot to learn when it comes to mastering the tool.......

hayley
Community and Commerce Specialist in USA
Internet, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Khoros

3,0 vor 4 Jahren

Kommentare: It was a really expensive product for what we we got.

Vorteile:

The platform was very customizable for our brand. We were able to make the community really unique

Nachteile:

The functionality and UI was not that great, or easy to use.

Ben
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Spredfast is a good platform for gaining insight into social media trends

5,0 vor 8 Jahren

Kommentare: My company leverages Spredfast to gain a better understanding of what the key trends and keywords are in our industry. We use many of the platform's features, including the share-of-voice feature, which allows us to benchmark our company's performance against our competition.

Tess
USA
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Spredfast Review

4,0 vor 7 Jahren

Kommentare: Spredfast had a lot of cool features but for a long time I experienced an issue where there was bad lag while typing and creating posts. Also ran into workflow/authentication issues between Spredfast and Facebook. Overall though, a great platform.

Brittnee
Social Media Community Strategist
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 10.000+ Mitarbeiter
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung
Quelle: GetApp
4,0 vor 6 Jahren