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Firmex Virtual Data Room Erfahrungen

Über Firmex Virtual Data Room

Hunderte von Investmentbanken, Anwaltskanzleien, Private-Equity-Gruppen und Unternehmen vertrauen auf uns, um Tausende von Transaktionen auszuführen.

Erfahre mehr über Firmex Virtual Data Room

Vorteile:

Firmex is very intuitive and straight forward. Not a lot of bells and whistles, but we don't really need that.

Nachteile:

Sometimes difficult to find answers to questions regarding the tool.

Bewertungen zu Firmex Virtual Data Room

Durchschnittliche Bewertung

Benutzerfreundlichkeit
4,7
Kundenservice
4,9
Funktionen
4,6
Preis-Leistungs-Verhältnis
4,7

Weiterempfehlungsquote

9,3/10

Firmex Virtual Data Room hat eine Gesamtbewertung von 4,8 von 5 Sternen basierend auf 284 Nutzerbewertungen auf Capterra.

Nutzerbewertungen filtern (284)

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Nutzerbewertungen filtern (284)

Dominique
Dominique
Senior Legal Counsel in Schweiz
Verifizierter Nutzer auf LinkedIn
Pharmazeutika, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

First experiences

5,0 vor 8 Monaten

Kommentare: We use it for due diligences.

Vorteile:

Very easy to use and fantastic customer support !

Nachteile:

Search function might be improved in the sense that make the overview easier.

Antwort von Firmex

vor 8 Monaten

Thanks for the update and feedback, we are proud of our best in class customer support team. In regards to the search function, we offer OCR search on all PDF and office documents which is industry standard (which some competitors don't offer). As for improvements, I would be interested to understand what improvements you are referring to. Please reach out to discuss further, we would love to hear your feedback.

James
Vice President in USA
Vermögensverwaltung, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Dataroom Option

5,0 vor 2 Monaten Neu

Kommentare: 10/10 would recommend to anybody needing a dataroom.

Vorteile:

It's incredibly intuitive, easy to set up, and has all the functionality of the more expensive dataroom sites. The flat cost is a huge benefit as well, I use it for every deal I'm a part of.

Nachteile:

Not much to complain about to be honest. It has all the features you need, is easier to use than other sites, and is less expensive.

In Betracht gezogene Alternativen: Dropbox Business und Intralinks VDRPro

Gründe für den Wechsel zu Firmex Virtual Data Room: Ease of use, breadth of capabilities, price, and fixed fee pricing structure.

Antwort von Firmex

letzten Monat

We appreciate the feedback, great to hear about your experience.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Investmentbanking, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Overall Good, But No Bells & Whistles

3,0 vor 5 Jahren

Kommentare: Overall good, but limited customer support.

Vorteile:

Easy to use. Cost effective. User-friendly. Intuitive.

Nachteile:

Highly limited functionality and user analytics.

In Betracht gezogene Alternativen: Intralinks VDRPro, iDeals Virtual Data Room, Ansarada und Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room: Cost-effective solution.

Antwort von Firmex

vor 5 Jahren

Hi there, Thank you for your feedback. We're very pleased you're happy with our platform. We're constantly working on improving our product, releasing new updates each month to bring new functionality to our amazing customers. We very much appreciate the importance of having clear, easily accessible analytics when it comes to your various dataroom needs. For this reason, one our main focuses for the 2019 Product Road-map is improving reporting functionality. If you're interested about hearing more about the upcoming releases, or have questions about product functionality, I'd be happy to arrange a call to discuss at your convenience. Alternatively, our award-winning Support Team is available 24/7/365.They can be reached at 1.888.688.4042 x11 or support@firmex.com. Thanks again for choosing Firmex, Kyle Bardsley Senior Director, Customer Operations & Growth

Jackson
Investment Banking Associate in USA
Finanzdienstleistungen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Only Virtual Data Room Provider I Use

5,0 vor 3 Monaten

Kommentare: Good. Nice and helpful staff who are quickly available.

Vorteile:

Ease of use and good customer support. Room is relatively easy to use.

Nachteile:

The dashboard for user tracking can be difficult to use sometimes.

In Betracht gezogene Alternativen: Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room: Cost effectiveness and support is very good.

Antwort von Firmex

vor 2 Monaten

Thanks for your feedback. In terms of user tracking, without further details I can only speculate on what this may review to either our reporting or user permissions. I would be interested to know more of what you mean by that statement, feel free to reach out to me at james.lehuquet@firmex.com. As always, our support team is available 24/7 for any issues or questions you may have.

Kathryn
EVP - CFO and Corporate Secretary in Kanada
Metallabbau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Cost effective solution for mining companies

5,0 vor 2 Monaten Neu

Vorteile:

Ease of organization, friendly customer service and sales.

Nachteile:

Not applicable - we don't have any complaints.

In Betracht gezogene Alternativen: Dropbox Business

Gründe für den Wechsel zu Firmex Virtual Data Room: We found Firmex to be more user friendly and more professional looking.

Antwort von Firmex

letzten Monat

Thanks for the feedback, glad to hear you had experience with our award winning support team as it is one of our biggest competitive advantages within the data room space.

Jim
Director in USA
Umweltdienstleistungen, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Corporate M&A Virtual Data Room Review

4,0 letzten Monat Neu

Vorteile:

Firmex is an all-around great virtual data room for middle-market M&A transactions. It provides M&A professionals and deal participants with an easy-to-use and secure platform to get transactions done, at a low cost.

Nachteile:

Firmex does not have all of the premium features that you may get with higher-priced platforms.

Antwort von Firmex

letzten Monat

Thanks for the feedback as we aim to be the top VDR provider for the middle-market with an easy to use and secure platform. As for the bells and whistle features that we don't have compared to some legacy high end providers, that is where the price differential comes into play. We don't bill per page as well as price gouge our clients. We offer a top tier platform that does over 20,000 data rooms a year which is the most in the industry.

Travis
Travis
Acting Executive Director in Kanada
Verifizierter Nutzer auf LinkedIn
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A good way to share secure documents

4,0 letztes Jahr

Kommentare: It has been a good solution for sharing confidential documents with different user groups. I am more comfortable sharing documents through Firmex than through email systems.

Vorteile:

Firmex was a solution that was easy to implement.

Nachteile:

It took some time to understand users and user groups and how to assign rights to both.

Antwort von Firmex

letztes Jahr

Thanks for the feedback on how easy the platform was to implement and deploy. Our platform is one of the easiest to use in the industry and we offer best-in-class 24/7 support & training. If you run into issues in the future, please contact our support team as they are available and more than happy to assist with any questions you may have.

Aaron
Technical Manager in UK
Vermögensverwaltung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Tool of choice

5,0 vor 3 Wochen Neu

Kommentare: Works a treat for us! No real complaints.

Vorteile:

The Q&A function is unparalled, it just makes it easier.

Nachteile:

Help search is limited, would be nice to have a chat function.

sam
Corporate Development Analyst in USA
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Samuel Radomsky

5,0 vor 3 Wochen Neu

Vorteile:

Easily accessible, reliable, features like reports are helpful

Nachteile:

I wish I was able to uplaod zip files into the VDR>

Cristina
GIS Specialist in Kanada
Metallabbau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using firmex

5,0 vor 4 Wochen Neu

Vorteile:

Files and folders are organized. Monitoring log ins is convenient.

Nachteile:

Consider changing the format of the report by folder.

Austin
Analyst in Kanada
Investmentbanking, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Austin Porter - Review

5,0 vor 3 Jahren

Vorteile:

Easy user interface allows non-familiar teams to upload information. Management teams are able to collaborate with the sell side group to upload information. Much easier to use than Dropbox.

Nachteile:

Item limits per page. (ie. only being able to see 200 files per page when looking at all files

In Betracht gezogene Alternativen: Venue Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room: Familiarity with the firmex products/ have heard less than stellar reviews about their system from people that have used it.

Antwort von Firmex

vor 3 Jahren

Austin, thanks for the feedback and taking the time to review Firmex. Our users find that the 200 limit is more then enough file names within a page before it becomes difficult to navigate through. We would love to know if you are seeing this available with other providers you use or what the optimal number of items per page would be. James - Director of M&A Coverage

William
Analyst in USA
Restaurants, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Excellent VDR Service.

5,0 vor 2 Jahren

Kommentare: Very pleasant experience. [SENSITIVE CONTENT] has been lovely to work with, and the software could not have been more perfect.

Vorteile:

Ease of use. I was able to figure it out without a bunch of communication with Firmex. Customer service was impeccable ([SENSITIVE CONTENT] deserves a raise!).

Nachteile:

None that I can think of. The Firmex VDR has worked fantastically well.

Antwort von Firmex

vor 2 Jahren

We appreciate the positive feedback. We pride ourselves on our offering and our award winning, 24/7 in-house support team. We are happy that you experienced them in action as it is one of our biggest competitive advantages in the VDR market. Again, thanks of the feedback and we look forward to working with you throughout your career. - James Le Huquet, Director of Sales

Scott
M&A Executive in UK
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Using Firmex.

5,0 vor 10 Monaten

Kommentare: Firmex is a very useful for the M&A arena we are in, having trained several colleagues over the years they tend to pick this up quite quickly. Firmex has several tools to assist in the due diligence phase of a project (reporting, bulk download etc).

Vorteile:

Ease of use, the reporting features that allow you to monitor progress and those that have accessed the data-room. Confidentiality is paramount in our sector and being able to restrict companies and individuals on the data they can see is very useful.

Nachteile:

The only area that I think needs improving on (and I'm not sure how this can be done), when inviting people into data-rooms, on quite a few occasions the invite will end up in junk folders and not picked up.

Antwort von Firmex

vor 10 Monaten

Thanks for the feedback on the reports and being able to monitor progress of your deal. Since security and confidentiality is important it is the main reason why we created the View As feature to see what your guest users can/can't see based on their permission settings. In terms of user invites going to spam/junk, it's an issue within the VDR industry based on how the invitations are sent and individuals spam filter settings being high. Again appreciate the feedback and look forward to continually working with you.

Wesley
Vice President in USA
Investmentbanking, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review of Firmex

5,0 vor 3 Jahren

Kommentare: It has been great. Never been overbilled. The team provides a heads up if you are reaching storage capacity vs. simply upping your bill. I've never had a client unable to understand how to use or access the data room.

Vorteile:

I love the ease of setting it up. Other products have more features as far as downloading and tracking, but everyone does bulk downloading so it is irrelevant. You get the key features you need: Accessed, % downloaded, ability to revise documents, etc.

Nachteile:

I haven't had any issues with the software. The customer service is the best I've seen. Very amenable if a transaction takes longer or goes on pause (i.e., they are willing to be flexible with pause periods and/or affordable monthly extensions)

In Betracht gezogene Alternativen: Smartsheet

Gründe für den Wechsel zu Firmex Virtual Data Room: Smartsheets is annoying to use.

Antwort von Firmex

vor 3 Jahren

Thanks for your review and we are happy to hear you're enjoying Firmex! We're always looking to improve our product, so your feedback is valuable in providing the best product and service to our clients.

Tami
Practice Assistant in USA
Rechtsberatung, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

FirmEx - Ease of Use Across the Board!

5,0 vor 6 Monaten

Kommentare: This is a great way to have one place that several people can go to at any time to review documents, to upload information and well as download for themselves. It is a great tool to use for closings, collaboration and group review.

Vorteile:

This product is easy for our attorneys to use as well as staff. Setting up a platform for outside parties to use is easy and quick. Adding documents, removing documents is very easy to do. Setting up and adding folders, no problem - I love this product!

Nachteile:

Updating the user list when someone's email has changed or they have changed companies could be easier. It could be a lack of knowledge on my part how this can be done.

Antwort von Firmex

vor 6 Monaten

We are pleased to hear the platform is easy to use for your firm. Being a turnkey solution which minimal set up time is paramount in getting deals done. In terms of updating users email information, it would be great to better understand how you are currently doing it as you said there may be an easier way. Feel free to reach out to me.

Mustafa
President in Kanada
Immobilien, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Best VDR in the business

5,0 vor 2 Jahren

Kommentare: We have been using as a place to upload and stage documents

Vorteile:

Ease of use, pricing, and exceptional support

Nachteile:

Mobile support isn’t the greatest and didn’t see a real time tracker.

In Betracht gezogene Alternativen: Intralinks VDRPro, iDeals Virtual Data Room und Ansarada

Gründe für den Wechsel zu Firmex Virtual Data Room: Highly recommend by associates and support

Antwort von Firmex

vor 2 Jahren

Thanks for the feedback on the ease of use and exceptional 24/7 in house support we provide. In terms of our mobile support, we do offer an iOS app as well as our platform can be access via a browser on your mobile device. However I would be interested in discussing what our competitors can offer in terms of mobile support and what you would be interested in seeing Firmex provide. My email is james.lehuquet@firmex.com if you wish to connect, thanks again. - James Le Huquet, Director of Sales

Philip
Consultant in UK
Kapitalmärkte, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Firmex - Tradelogiq Review

5,0 vor 2 Jahren

Kommentare: Honestly this is the best data room I have used to date. I can’t believe intralinks is so big and yet their vdr is horrendous. I’m genuinely shocked by the lack of user friendliness of other data rooms, and the lack of permissioning options elsewhere. Firmex has the best permissioning and security features available.

Vorteile:

Honestly the management of users and permissioning is really easy. Also the interface is intuitive. Intralinks is GARBAGE. I’m currently using intralinks on another deal it is impossible to permission users effectively.

Nachteile:

I think maybe you could have alternative pricing schemes for deals that get delayed or have a regulatory component. This happened to us and our vdr needed to be used for much longer than originally intended. In any case more pricing options could have been useful.

Antwort von Firmex

vor 2 Jahren

Thanks for the positive feedback, especially in comparison to one of our competitors which you are currently using. As for alternative pricing, we offer a fixed pricing, we try to accommodate our clients based on their needs. I would be happy to discuss with you how this particular example turned out price wise and what we can work on going forward. My contact information is james.lehuquet@firmex.com. Thanks again and I look forward to connecting. - James Le Huquet, Director of Sales

Harrison
Manager, Transactions in Kanada
Buchhaltung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Very use-friendly

5,0 vor 6 Monaten

Kommentare: We use Firmex for all of our virtual data rooms and it has never let us down. A great product with great customer support.

Vorteile:

An easy to use virtual data room that is perfect for M&A projects of any size. Extremely user-friendly with all the features you would expect.

Nachteile:

Folder separation and ways to set up subidiary information within the parent company's data room

Antwort von Firmex

vor 4 Monaten

Thank you for sharing your positive experience with our virtual data room! An easy-to-use platform with robust features is incredibly valuable for M&A projects. It streamlines the due diligence process and can make a significant difference in deal efficiency. In terms of folder separation, using multiple (top-level) directories can help with folder separation. We'd be more than happy to connect you with your Customer Success Manager to review your current workflow, and perhaps offer some best practice advice.

Markus
M&A Analyst in Deutschland
Finanzdienstleistungen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Review Firmex

4,0 vor 5 Monaten

Kommentare: overall good value for money

Vorteile:

The user interface is easy to use, allowing users to navigate through the features without much hassle. Due to its user-friendly nature, the application responds promptly and efficiently to user inputs, ensuring easy handling. The intuitive design of the application makes it accessible even for those without prior experience with similar software. All in all, the software provides a smooth and uncomplicated user experience

Nachteile:

more featuresmore layers for permissionfaster uploadfaster downloadmore smooth workflow

Antwort von Firmex

vor 4 Monaten

We appreciate the feedback on the user interface being easy to use as that is one of our main competitive advantages within the VDR space. Our product team is looking at new features and updating the UI for 2024, it would be great to better understand what new features you are looking for and what additional security permissions that can be applied. Feel free to email me at james.lehuquet@firmex.com

Wyn
Executive Assistant in UK
Rechtsberatung, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Great Product to Use

5,0 vor 6 Monaten

Kommentare: Can not fault it - it does everything the client requires

Vorteile:

The product is easy to navigate and to upload bulk documents

Nachteile:

Redaction process isn't as slick as I would expect

Antwort von Firmex

vor 4 Monaten

Thanks for the feedback on the easy to navigate platform, it's one of our competitive advantages within the industry. Our redaction tool allows for users to have complete control on what and where they wish to redact. I am curious to better understand what is missing in your opinion and how we can improve this feature. Please reach out to me at james.lehuquet@firmex.com at your convenience.

Emma
Legal Secretary in UK
Anwaltskanzlei, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

User feedback

5,0 vor 5 Jahren

Vorteile:

I like how easy the software is to use, and how you can set all different levels of users, i.e people can only view documents and other cans download etc.

Nachteile:

At first it was very complicated to use. Should have some demo videos.

Antwort von Firmex

vor 5 Jahren

Hi Emma, Thank you for your feedback! I'm glad you've enjoyed using Firmex and found the software easy to navigate once you got familiar with the platform. We do believe that our users could benefit from some videos when they're first introduced to Firmex. We do have a Getting Started video series available on our Firmex Knowledge Base, and I've attached the link to the first video in the series below. https://support.firmex.com/hc/en-us/articles/204467538-Start-a-new-project-change-the-project-name Once again, thank you for your feedback. Maren Van Zutphen Customer Success Manager

Janie
Integration Manager in USA
Krankenhausversorgung & Gesundheitswesen, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Firmex -Files at your Fingertips

5,0 vor 3 Monaten

Vorteile:

Files are easily retrievable and a source of truth repository for all related documents. No chasing down emails or latest versions of files.

Nachteile:

The filing system could be easier to manage, or have better categories to choose from.

Antwort von Firmex

vor 3 Monaten

Thanks for the feedback on how easy it is to retrieve documents within the platform and not having to chase down what the latest version of the document as we have a version management tool built into the platform. I would be interested to know how we can make the system easier to manage as you already said it was easy to retrieve files, our product team is always interested in feedback so feel free to reach to me at james.lehuquet@firmex.com

Ashwin
Director in USA
Investmentbanking, 5.001–10.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Review

5,0 vor 10 Monaten

Vorteile:

Ease of creating the dataroom, import file structure and providing access to others

Nachteile:

Functionality on mobile is not same as on the website, i.e., managing user list, adding users etc.

Antwort von Firmex

vor 9 Monaten

Thanks for the feedback on the product and the ability to easily create a data room, upload files and provide user access. As for the mobile functionality not being the same, we do have an iOS app that will help with this problem instead of logging into an online mobile browser.

Eric
Business Manager in Kanada
Bankwesen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Product that does what it needs

5,0 letztes Jahr

Vorteile:

The most important thing about Firmex is it's easiness of use. You can deploy a VDR quickly to people that don't need training or instruction.

Nachteile:

Other products offer many bells and whistles that Firmex doesn't have but adding those would probably impact the cost of the solution and it's easiness. We've selected the product so it fits a simple situation and would like that it stays that way.

Antwort von Firmex

letztes Jahr

Thanks for the comments and feedback, especially around how easy the platform is to use and deploy at a moment's notice. We have one of, if not the fastest, turnaround times in the industry to get you access to a data room. As for bells and whistles, we are always looking to add more features/functionality to the platform, and with improvements comes an increase in cost associated with those platform improvements. However, we will always offer a top-tier product at a mid-market price point.

Huzaifa
Associate in Kanada
Finanzdienstleistungen, 10.000+ Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Easy to use and essential service for M&A

5,0 vor 3 Jahren

Kommentare: It is an essential service used for mid market m&a. Overall experience has been great, with exceptional customer service and ease of use

Vorteile:

The reports available with the storage are very helpful in maintaining momentum and deal flow.

Nachteile:

Attaching a newer version of a document can be difficult at times due to having to change the file name manually

In Betracht gezogene Alternativen: Datasite Diligence Virtual Data Room

Gründe für den Wechsel zu Firmex Virtual Data Room: Better features

Antwort von Firmex

vor 3 Jahren

Huzaifa, thanks for review and your usage of Firmex. You may not be aware but we have version control within Firmex that allows you to upload an updated document, rendering it as a 2nd version of the original document. This also takes place once you have redacted a documents original version, it will show up as a 2nd version within Firmex. Here is a link to our document versions and a member of my support team would be happy to walk you through this feature as well. James - Director of M&A Coverage https://support.firmex.com/hc/en-us/articles/206337768-Document-versions